Wrongful time

Hotel was great and booking the trip was a breeze. Service was good and very friendly. Very large resort so lots of walking but good scenery. Lots of activities to keep busy. Pool chairs were a bit of an issue. However excellent trip all around.

The Luxury Bahia is not what it used to be

This was our third visit to this hotel in 4 years and we were surprised at how quickly standards have fallen. While there are certainly a few shining examples amongst the staff who almost make up for the shortcomings we will likely not visit again. The hotel rooms are very noisy with staff and guests early in the morning. Equipment is in poor repair on the property; whirlpool sections of pools not functioning, elevators frequently out of service (for short periods but unpredicable), sewers ga [... read more]s backing up into our room, musty air conditioning....etc. Once quite good, the main buffet (Jazmin), has fallen into a rut of repetition, poor quality meat selections, and cheap wine. The gardens and landscaping seems well kept and attractive and they were painting exterior surfaces constantly while we were there. This does come at a cost of men walking around guest areas with gas powered leaf blowers, hedge trimmers, line cutters, and ride on mowers from shortly after sunrise until the late afternoon. The buzz of engines can be a bit in-nerving at times. Many of the bartenders mix drinks of unpredictable quality and strength. Scotch neat or beer are safe bets. I personally don't care too much to attend the a la carte restaurants because I find often they have the same foods as the buffet presented in a different space but this yearI was unable to get a seating prior to 8:15 and any of the restaurants so I didn't even bother. I find the Transat rep on this property a little brusk unless you want to book an excursion whereupon she becomes more pleasant so I try to avoid her which is a shame. There are vendors constantly trying to sell marijuana on the beach which is new. I don't appreciate the stink or the constant noise and traffic so I found it disturbing. The ragtag line of tourists making their way to the water to make their little drug "buys" was somewhere between laughable and sad. The rooms are okay and the beds are comfortable, towels and facecloths may need to be requested as they are not always replenished, there is not really a butler service here so don't expect it. the minibar is two bottles of water, two cans of bear and four bottles of pop, possibly two small bags of banana chips; don'y actually expect it to be replenished daily. The entertainment is maybe a bit above average. Los Olas buffet for lunch is nice.

Luxury Bahia Principe - Amazing Choice

Hotel/Grounds - amazing Beaches - just okay Food - very good Value - fantastic Weather - amazing **late check out was not an option, so we were without a room from 12 noon until 11pm when our transat bus picked us up. flight kept getting delayed, but better to sit at the resort than the airport I guess! Transat agent was non existent during this delay.........all day!

Wonderful Vacation

We really enjoyed our vacation at Bahai Principe Runaway Bay. The food is excellent, resort is super clean and staff exceptionally friendly. Thanks Deandra and Clark for making our dining experience 5 star.

Beautiful resort

Enjoyed the resort. The food was great there was lots to do. Only issue was we got a leak above our bathroom sink. It got fixed but no one cleaned up the water then the next night it leaked again we misded2 reservations each night we had the leaks. The second time when we came back to our room it was left in shambles. Ceiling tiles in the tub water everywhere we had to call front desk just to be informed we had to move rooms so we missed going out that night too

Don't waste your money

The food was "ok", the jerk chicken was not as expected. No mangos, avocado, passionfruit......what kind of tropical country is this? Drinks sucked, not much choices, especially frozen drinks just strawberry and pina colada. The male staff needs to chill, they hit on all the women and it is very distasteful! Dirty, no fish, snorkeling was awful and be prepared to be forced to wear life jackets snorkeling. Sea erchens at the beach. Don't take any fishing charters, they rip you off because there  [... read more]are no fish to catch or they don't try. I have been to Cuba, Dominican and Costa Rica and this place ranks 0.

Very good resort

We enjoyed our stay very much. The room was spacious beautiful. Bed comfortable. Very clean hotel,organized,very nice people,the restaurants a la carte serves an amazing food. Everyone looks very happy and helpful

Not worth it

The hotel is large - involves a lot of walking! If you have mobility issues, it's not the place for you. Registration is a joke. The more you question or ask about your room (i.e. ocean view, nicer room, higher floor), the more you are ignored. They are always "working on it" but nothing changes. Service at the pools/lobby bar is non-existent. Most of the time spent there, we had to get our own beverages and table service at the buffet at breakfast and lunch was very poor.

Love this place!

I stayed on the luxury side of the resort for a few days and loved it! The pools were great, miles of white sand beach, crystal clear water. The food was delicious, 24 room service included. My room was spacious and my balcony over looked the water. The night time entertainment was fun - karaoke and Michael Jackson impersonators were my favs. Can’t wait to go back! P

Don't believe the naysayers....this place is great!

Reviewed 2 days ago Don't believe the naysayers....This place is great! Just returned from our best tropical vacation yet! Arrived at the hotel late afternoon. Check in was fast and pleasant, and then we were escorted to our well appointed room by a hostess who explained the hotel amenities, showed us our room features and outlined the various services available to us. Other than our first evening, we ate at a la carte restaurants every night. (Get the Bahia App to make booking them easy!) Fo [... read more]od was the best we've ever experienced at a resort....beef tenderloin, rib steak, chateau briand and of course jerk chicken! Drink selection was equally impressive.... Canadian Club, JW Black Label,Grey Goose etc....as long as you ask for them specifically! Even though it was busy over March Break, we had no issue finding loungers around the pools. They do enforce the rules about reserving loungers early. They periodically swept up unattended towels, bags etc before 8am and their owners had to retrieve them from the towel hut! (Yes I got caught too, but it prevents people keeping two sets of chairs locked up at both the beach and the pool!) As usual, it's the people that make or break your vacation. For the first time in our dozen or so tropical trips, there was never a situation that made us feel as if an employee was merely "going through the motions" when interacting with us. From the reception staff, waiters and waitresses, bar staff (especially Teddy-Lee, Timmoy and Shedale), security people (my 5am coffee buddy Patrick....an employee of a private contractor, but certainly did the hotel proud!), and the always friendly grounds and room staff, we always felt appreciated and respected. And I think I know why...... This property has a very visible and involved management. I saw them constantly roaming the property identifying anything that was less than perfect. They were very hands on, picking up any trash, calling for maintainance, etc. As an operations supervisor myself, I was REALLY impressed with Gianni? Jonni? (I wish I had taken note of his proper spelling! Sorry!) I saw him often, and he was always active and professional! He was even involved in catching one of the resident cats that appeared injured. We spoke a couple of times, and I believe he is responsible for the overall operation of the Luxury Side. When management leads by example, you get these great results! If there is anything that is less than perfect, it might be the beach. There is no endless expanse of sand as you would find in Punta Cana or Varadero, but it is passable. There is a private Luxury only beach, or the larger "everyone" beach at the other side of the resort. For me, this wasn't an issue. This was truly the best experience we've had so far...and probably will be tough to beat!

Awesome resort

The resort was amazing. Great food, beautiful pools, excellent service and atmosphere. Be prepared to walk as it is a large resort and the nice beach is on the family side of the resort. Had a concern with our room but it was rectified quickly.

Perfect Vacation Spot

This hotel was recommended by our travel agent and it was such a great choice! Everything was so organized from the airport transportation to everything at the hotel. We were welcomed right away from our air canada representatives leading ya to our shuttle. As soon as we got to the hotel we were greeted by the facalty. During our orientation when everything was explained to us, our luggage were brought to our rooms followed by us being shown where we would be staying. The room was absolutely stu [... read more]nning and very clean. I love how we had a balcony although I do wish we had a better view from our room as it was a dirt road. Also, we also recommended to be near the a la carte restaurants which we weren’t but that’s okay! The a la carte food was amazing! Our favourite had to be the Don Pablo with great service and outstanding food! The emtertainment crew was very friendly getting ya involved in dancing and pool volleyball and the night entertainment was fantastic. We enjoyed the beach party the most!! Overall, a fantastic vacation together we would definitely recommend this place to others and we would definitely go back as well! My only suggestion to others attending the luxury side is to explore the grand side as well as there is so much to do and see! We realized later in our trip how big the resorts are and the beach on the grand side is nicer than the luxury side one as that one apparently is man made but still beautiful!

Average Resort

It's a beautiful resort. Very nice rooms. Food was good but average. Drinks were great. Bars on Luxury side closed at 11 pm...way to early! There wasn't too much to do in the evenings. Very quiet. Housekeeping was ok but 5 out of 10 days they would take the face cloths and not replace them. They only had one restaurant that you didn't need a reservation. The other restaurants booked up fast so you had no other choice but to eat at the same restaurant every day....boring! We won't be go [... read more]ing back to a Bahia resort every again. Cynthia Bobbie-Lefebvre

Great Vacation

Hotel was fabulous, staff went out of their way to make you feel comfortable. Amazing food and Cool Running excursion to Dunns River Falls was crazy good ! No issues booking a la carte restaurants. Rooms were very spacious and clean. At no time did I not feel unsafe in the resort.

Can't wait to go back

This resort is by far my favourite right now. They make you feel at home and the amenities throughout the resort are amazing. Weather it's the 24 hour room service the servers saving you from having to go to bar on the beach or the water toys you can borrow it's amazing.

Runaway Bay, Lux Grand Bahai Principe

Our accommodation were great, we were disappointed in that we asked for two beds and a pool or sea view. We were told that they did NOT receive this request and in future we were to PERSONALLY phone and request this. The resort was SUPERB Beautiful, Cleanliness outstanding, staff incredibly friendly and accommodating, food was good. Entertainment FIRST CLASS, This was our first time in Jamaica and were we concerned about safety etc. We felt SAFE, WELL looked after, Welcomed and LOVED it.

Not worth the money

We were group of 8, luckily we had a fun with each other, if not that it would be disastrous. Rooms were great and clean, that is the only positive thing about this resort , food was not so great, two out of of us got food poisoning, beach wa ugly, rocks and weeds everywhere, could not swim at all, we were going every day to Grand Bahia beach. Coffee was terrible, to get an espresso we needed to beg every day . And on the top there were days they were out of coffee, same thing with a teas, o [... read more]ne day they have one kind and never again. It is a shame luxury hotel to be out of basic things. People are not ver friendly, only few of them were very nice, tennis guy Kevaughan, he would even help at the lobby, and few more people, other than that, people were not nice at all. Entertainment was very poor, lobby had one piano and one guy was screaming with it. Does not worth the money at all!

Great week!

Felt safe the whole week. Resort is booked to capacity so no chance getting a lounger by the pool unless you’re up at the crack of dawn. Ppl will reserve loungers by leaving towels and will also take other people’s loungers- it can get cut throat! Pools are nice and have swim up bars. Beach is small but sand is soft and huts or umbrellas for shade available. Staff are friendly and have a sarcastic sense of humour. Food is great for an all inclusive and no stomach issues. Be sure to try the j [... read more]erk chicken at the beach restaurant and a purple rain drink!

It was a beautiful resort!

Luxury side was definitely the way to go, although as a younger couple there was definitely an older crowd on the resort, of course that could just be the week that we were there. Definitely need to book all your restaurant reservations for the week on your first day, otherwise you may not even get to go to ones you wanted. Service was great for the most part, definitely a relaxing week.

Run away....from Run Away Bahia Principe.....

Not to happy with this resort !!! They ran out or Red Wine 4 days in a row...in various restaurants. They ran out of 4 different types of alcohol at the lobby bar...very disappointed with this resort. The beach's are just OK....nothing special...they all have rocks....and stones in them. The food was good...the service was good...the rooms were clean and were the grounds were in good shape. Staff were always saying sorry for the wine shortage... Love Jamaica....would go back again...but not t [... read more]o this resort.