Bahia Principe Escape Ambar: Amazing resort

This is a great hotel with great crews, including room cleaning maids, gardening crews, maintenance crew. I have no problem in finding a crew who speaks English. Crews greet you with a smiling face and friendly. The hotel is clean and the food is good, except couple times, the beef and lamb are over cooked, therefore hard to chew.

Bahia Principe Escape Runaway Bay: Lots of fun

Our stay was great. (August 2019). Beautiful beaches, clean pool. Great food. Staff were incredibly friendly and fun! Music playing by the pool definitely gives you the Island vibe. Any issues (wifi, hot water) were dealt with promptly. The resort is a little older, but the rooms were clean. The bed was incredibly comfortable, and the view of the Ocean from the 7th floor is stunning! Thanks to Victoria at Exitnow.ca for her help in booking this!

Bahia Principe Explore Esmeralda: Beautiful resort for the family

Family of 3, one child. Beautiful grounds, friendly staff, right on top of the beach. Drinks are strong and food at the A la Carte was incredible, buffet was as expected. Getting a lounge chair at the pool is next to impossible if you sleep in past 7 am. Loads of kids (so if only adults going, choose another resort). Overall a great experience.

Bahia Principe Explore Punta Cana: It wasnt what i expected

I was not pleased with my trip , from how rude the people at the restaurants at the resorts were , and not to mention the casino on the resort... the dealers would laugh in my face when I lost my money. The food was decent for the most part and the pools were ok. Too much seaweed . I will never go to punta cana again. The ocean is the only reason i went and it was filthy.

Bahia Principe Escape Aquamarine: Disappointed

The hotel and grounds are very nice, the complex itself is extremely large. We went here has a gift from our children to celebrate our 33rd Anniversary and was disappointed in the service and food. 1st of all the buffet was all outside and exposed to heat and birds, I experienced this twice before and both times I was very sick and never again would I go through that again, so we explored around and found an indoor a/c Buffett but we were not allowed in because it was part of the Amber section [... read more], so we spoke to front desk and only way we could eat in the a/c buffets was to stay in that section so we had to upgrade our room which we did costing us another 384.00, the service and food in that section was very good and we enjoyed it much better. Another point I would like to share is the beds....hard has a rock, I have back issues and let’s just say it was a joy to get back in my soft comfy bed Watch out for the times share we were mislead about the free bits and lost 2 1/2 hours of our time to this...I should of been smarter but I lost that battle...oh well learned my lesson

Cayo Levantado Resort: Amazing resort!

Everything was 5 star. The staff, rooms, beach, restaurants all exceptional. I enjoyed every minute of this resort and would recommend it to anyone interested in heaven at a reasonable price. I even had a health issue that the resort took seriously and got me to exceptional medical attention. This is a little piece of heaven on earth!

Bahia Principe Explore Punta Cana: Overall nice resort but our stay was plagued by problems

We have traveled as a group of 10 (8 adults, 2 children). Overall a quite nice resort. The good: - Good food (something for everybody) - Large comfortable rooms - Excellent inter-resort communication (yes, it is a large area) - Well maintained pools - Perfectly maintained green areas - The white sandy beach is spectacular - Sufficient number of chairs on the beach (most in a decent shade) The not so good: - The weeds on the beach damped the mood slightly and it was simply overwhelm [... read more]ing for a couple of guys with pitchforks – the resort is in urgent need of professional equipment to clean the beach - The á la carte restaurants (3 bookings allowed) mostly booked until the last 3 days of the stay for new arrivals The ugly: 1. In one of the rooms room the safe box did not work, in others they had problems (service tried to solve the problems but it did not last). Safe box in one of our rooms just could not be used. 2. On the second day our room entry keys stopped working. The lock was tested by service (Ezqequiel) and was working just fine with the cleaning service magnetic key) yet the first 3 replacement sets of magnetic keys did not work (half a day wasted walking back and forth). The fourth set of keys (delivered) finally worked for the rest of the stay. 3. In one of the rooms, water from the roof (or AC condensate) accumulated in the ceiling (big bulge) and was leaking at the center of the passage and on the walls. The cleaning person reported the problem but was ignored for two days. On the third day, first thing in the morning I have reported the problem to the reception - despite a promise no one showed up for hours. The cleaning lady made a call and I spoke to someone - when I asked when someone will show up - the person on the other end of the line just hanged up the phone. At that moment I went to the Guest Service and filed a formal complaint in writing - I was told to contact the Guest Service after 3pm. At that time no one seemed to know anything ; it took another half an hour of talks to couple of hotel reps before decision was made to relocate the affected party to another room (just for the last night). Disclaimer: The above could be just our bad luck but nothing justifies ignoring problems reported by resort staff and customers. Overall, I wasted more than a full day of my stay dealing with frustrating problems as opposed to relaxing.

Bahia Principe Explore Esmeralda: Beach front resort

Beautiful ground and good transportation between resorts and beach. Tasteful a-la-cart dinner and very good services at buffet. More activities would be a plus, specially for the kids. Nice beach location and services.

Bahia Principe Explore Punta Cana: Great resort

We've been in Grand Bahia Principe Punta Cana in July. We started with the "left foot" because we had to stay 2h at the reception desk(the room was not ready). After that was ok. The rooms are like in the pictures. We've been place between restaurant and beach, next to one pool. Even if you are far from one of them you have some mini car(mini train) that pass all the time so you do not have to walk if you don't like it.The resort was clean, a lot of palm trees. The food was very very good with s [... read more]o many options(you could easily put 3-4 kg after this cooking experience).The beach was very nice, a lot of seaweed but they were not disgusting ; my kid even enjoy playing with them. It was a nice hotel, we will return for sure.

Bahia Principe Escape Sian Ka'an: Tropical Jungle resort!

Although my partner and I had to wait for well over half a day to change hotel rooms (since our assigned room had a musty smell and was affecting my allergies), the hotel staff finally did give us a room that was excellent. The rest of our stay was very pleasant. The service was great. The staff was friendly and the grounds were well kept. Our hotel room was exquisite, The cleaning staff was punctual and thorough. The buffet had a great variety of foods to choose from and the quality of the mea [... read more]ls in the restaurants was superior. The nightly shows were entertaining. If I had to criticize anything, it would be the time it takes to travel from our hotel to the beach or other restaurants at the Bahia Principe since the property is very vast. Otherwise, a totally relaxing and enjoyable stay!

Bahia Principe Explore Esmeralda: Amazing resort

we stayed at Bahia Principe Esmeralda for 2 weeks in July. It is a very beautiful hotel, very clean, amazing food and very close to beach! I would highly recommend this hotel! The only con would be the seaweed in the sea, however staff cleans it regularly.

Bahia Principe Explore Punta Cana: Amazing Trip

Grounds are well kept. Service is great (Could use minor adjustments but majority of the staff is great) For a large resort it is easy to get around, Buses do come often however a few hiccups later at night but its expected. The only complaint would be the TV channels however who really watches TV on vacation. It was only before bed when wanting to see a movie or show in english was not a lot of options. Would highly recommend to purchase the Gold package as it makes your trip much smoothe [... read more]r as well as less waited times at the customer service desk as you have your own lounge and service. Visited the other Resorts/Areas of this chain as they are beside each other. For children Fantasia is amazing, the entertainment there is one of the best. I will be returning especially to try out the children friendly area as its just as entertaining for the adults Also to trip central for looking for the best possible price, Jenn Black was AMAZING! She honestly cares for your vacation to be the best in every way.

Bahia Principe Explore Punta Cana: Amazing resort

foods are delicious Dining arrangements are good grounds are beautiful everything was amazing cultural activites were good sea beach was wonderful pools are nice and music and drinks in pool were fantastic

Bahia Principe Escape Runaway Bay: No Beach

Overall the resort was nice; food and service was average. There was no real beach on the resort, just shallow and rocky. Also, they called us early in the morning 930am to ask about our review while we were still sleeping.

Bahia Principe Explore Punta Cana: Good Resort

The resort was nice but was a little too big, we were located further away from the beach and had to take the tram which was at times inconvenient when you have small children. The food was great lots of options, the service was good most of the times the staff were great but there wasn't consistency in the service during the week we stayed. The room was nice and clean but was facing the theater which could be loud at night when we were trying to sleep.

Bahia Principe Escape Aquamarine: Fantastic Resort

Grand Bahia Principe Aquamarine and the entire Bahia Compound is absolutely great. The staff are very friendly and accommodating. It's one of the cleanest resort I've ever been to. The restaurants are great with different menus to accommodate everyone. We will definitely be going back to this resort again!

Bahia Principe Explore Akumal: Awesome time had by all!

The hotel grounds were very nice and well maintained. Pools were clean with lots of activities to do. Only drawback at pools was the lack of shade, nearly impossible to get an umbrella or cabana. Food at buffet was really good and lots of variety. Only fault it’s their coffee, not very good at all, had to order cappuccinos every morning, would of been nice to have a decent cup of coffee! We went to a few a la carte restaurants and the food was awesome and the service even better. We did reserv [... read more]e the restaurants via email through the hotel 10 days before arrival. Beach was super nice, yes there’s a seaweed issue but they work non stop trying to keep it as clean as they can. It’s not an issue to find loungers with shade at the beach. Rooms were a bit dated but we didn’t care. A/C and fan were more than adequate. Staff were super friendly and helpful throughout the resort. The carts that drive you around were always available and hardly had to wait for one. We flew with Air Transat and the transfer between the airport and the hotel was a bit disappointing. Once we landed there was no indication of where to go. Finally found an Air Transat rep and it was a very long process to get a transportation. Waited probably about an hour and we were switched vans twice. The other concern was again with Air Transat. At the orientation they mentioned a free tour to Playa Del Carmen. What they ‘forgot’ to mentioned was that it included to stops at high pressure sale jewelry store and tequileria with mandatory timed stays. Great trip, would definitely recommend the hotel!

Bahia Principe Explore Akumal: Wonderful Beach vacation

We arrived at 12pm, which was a bit of a rough start due to the 3 hour wait to get our room. Upon getting our room, our fridge had not been replenished and old food from previous guest was left inside, but that was the worst of our vacay. The beach was wonderful, we spent everyday there. The food was plentiful, and even our vegetarian family member was very satisfied with the daily options. The bar with the swim up pool was a bit too warm, but the pool close to the snack bar was a better temp [... read more]erature and closer to our room. We would come back here, but would hope to be in a more central room closer the the lobby/beach and pool areas.

Bahia Principe Explore Esmeralda: Resort was very beautiful and clean.

Dinning is good as well. I believe we choose wrong month for vacation as it was very hot there. Only 1 thing I felt missing is, Resort should have at least 1 indoor pool because you really can't enjoy pool service. They close pool at 7 PM and that is the time when sun goes down. For adults, it shouldn't close at all so that one can enjoy. The resort is very clean as our room was cleaned twice a day. Also, staff is very nice and polite. Would love to visit again this year.

Bahia Principe Escape Aquamarine: Amazing

Food was great , people were friendly. Had an amazing time Pool was clean beach was nice. Great service. Entertainment was fun. Helpful staff , overall we had a very good time and would do it again