Hotel Roc Casa del Mar: beautiful resort

the resort is beautiful clean ocean is amazing Little disappointed in the variety of food not much variety at dinner. staff is amazing very friendly. Service in the restaurants are very slow but overall your going for the beach entertainment was great. I would definitely go again.

Hotel Roc Casa del Mar: Great vacation at Ocean Casa del Mar

We stayed at Ocean Casa del Mar, Cuba the week of July 1st -July 8th 2016. There is a 1h30min trip from airport to hotel which we took as a bonus- a excelent opportunity to see a bit of real Cubafor free. Very nice and modern resort, brand new, we had an extremely clean room very close to everything. The beach is long, with beautiful sand, ocean had crystal clear water and we had a lot of shadow on the beach - many chairs to sit and enjoy. Pools were great, service received was excel [... read more]lent everywere we went (lobby bar, buffet, restaurants,beach, pools). All staff were going far and beyoind our expectation trying to make our stay an unforgetable one. We also enjoyed food and the night shows were great. A disco was also available for late party each night. Overall, based solely on our own experience, it was a great vacation and we will return withourt hesitation. Thank you to Eliana Anton, Trip Central's advisor, who provided us 5 Stars service during the whole process of booking and did a follow up after to ensure everything was fine. Thank you Eliana

Valentin El Patriarca Varadero: Perfect vacation!

This hotel was just perfect! The rooms are fresh and beautiful, the beach is, well it's Cuban beach, so it's perfect sand with perfect water, the employees are always trying to help you and the food is not bad, considering it's Cuban food! The free trip to Matanzas was amazing! The only thing that they can improve is the animation at the beach and pool... Besides that, it was perfect!

Hotel Roc Casa del Mar: Great however issues

The resort it self is amazing we were thrown back how beautiful it looked when we stepped in the lobby real high class!!! Beach was amazing white powder sand and the water was so beautiful blue as the sky felt like I was in a heated pool!! Big let down was I have health issues and when my wife went to the front desk she had no help no doctor and really no help from the front desk I felt better after a few hrs but was worried I would need medical attention. This is a big down for us to go back as [... read more] much as we loved the place. Other staff was great made friends and helped us more then others. Food was ok buffet was ok could be better but the other high class restaurants were better!!! It's a 2 HR drive from the airport to the resort however u see a lot. It's not 100% open they have markets and stuff disappointed we couldn't go there. Over all it is a nice place to go to

Valentin El Patriarca Varadero: Fun!

Rooms are nice, beautiful beach, large pool and lots of friendly staff. Would recommend this resort to families! Variety of food and very flavourful! Overall very clean and fun resort!! !!!!!!!!!!!!!!

Playa Vista Azul: Awesome resort!

We travelled to Cuba July 1-8, 2016. This is our second time there. We were pleasantly surprised with this resort. It's not large, everything is very close, lobby, pool, restaurants, etc. Clean & modern rooms. The beach area is small; however the ocean is incredible Our bar fridge was stocked every day. Great food, buffet had a variety of foods to choose from The infinity pool is amazing!! We spent most of our time there. Pleasant and helpful staff Overall this was a great vacation and g [... read more]reat value for the price, highly recommend

Hotel Roc Casa del Mar: Nice Resort

The very well kept, friendly staff, needed more activities at the beach. the Wi-Fi was horrible. Buffet food was ok. Restaurant food was great. it would help to have more staff who understood English. the was a particular staff member by the name of Yayma, she was absolutely amazing and really made sure our stay was pleasant.

Hotel Roc Casa del Mar: Good resort

This hotel was pretty good. There were a few things that didn't work like the closet door and we had ants in our room, but they took care of the ants right away. The dining was great. The beach was incredible. Overall all it was pretty good. Just a few things to iron out as it is so new.

Hotel Roc Casa del Mar: Resort Needs alot of work

I understand this is a new resort. Supposedly a 5 *. The grounds dictate the resort being new. The parts of the hotels which were open were definitely not 5* service. The rooms were nice but a lot of people including ourselves had problems with showers overflowing into the hallway, power surges which blew out a lot of peoples blowdryers. They are very skimpy with toilet paper, no Kleenex's in the room, they put a coffee pot with coffee and sugar but no creamer. House cleaning was not geared to 5 [... read more]* our beds were made but the floors were not swept everyday, coffee cups not cleaned nor coffee pot. "The food tasted recycled every day, most of the days they did not have any bread for the hamburgs or hotdogs, Staff preparing food on beach not very clean touching raw meat then making sandwiches, licking there fingers while also making sandwiches, we threw ours out. When it rained the water entered the main floor of buildings, very slippery not cleaned up right away, my husband fell, broken glass layed on main floor practically whole day. I was quite disappointed as this made us decide this will be our last time going to Cayo Santa Maria. Most of the Staff was extremely friendly, especially the beach bar staff. I feel the resort should have had what was opened,(rooms) up and running with 5*amenities before opening the doors. Grounds are one thing but Amenities are another. The pool was big but not very deep, and very crowded. We travel quite a bit and was really taken back with this place.

Playa Vista Azul: Great resort!!

The resort ,the food the facilities were great !! My boy had a nice time and we too!! The only bad time was too short the time. The hotel is 9 months opened is newest in the peninsula ,we will back soon.

Ocean Maya Royale: Amazing resort!

Service and food were the best part, best I've had in all inclusive. There was water front and beach but a board walk took more then half of the beach area. That's my only complaint, overall my gf and I had a wonderful time

Playa Vista Azul: Excellent all-inclusive resort!

This was our second stay in 7 months, and we are now planning our third trip! The staff went above and beyond to make our trip truly wonderful! This property offers exceptional value for travellers wanting to relax and enjoy all that Varadero has to offer.

Hotel Roc Casa del Mar: Pretty good

This resort was nice, very big. The beach was my favourite part... very beautiful. The customer service was okay. The food was a bit better then average Cuba food. The rooms were very nice and clean with luxurious bathrooms. Everything was good. Only thing.. due to this being a new resort a lot of construction was still going on... many parts of the resort had no flowes or trees planted yet.. just kind of taking away from the general apperance of the place. In 2-3 years this place will be great. [... read more]. still has some work to do for now. Overall, I would give it 4 stars.

Ocean Maya Royale: Good Value

This resort was well maintained. Clean rooms and facilities. the grounds were well kept and around the pool was very nice. Not enough shade around the pool though as you cannot move umbrellas. The food was pretty good, the snack bar near the pool had amazing burgers! The a la carts were quite nice. I found it took quite a while to be seated if you went to the buffet. I also feel like it took a long time for the wait staff to come and offer you either water or a drink, but that was only at the bu [... read more]ffet. I just feel like they were maybe under staffed at the time I went. The entertainment staff around the pool were great. Really tried to get people involved, and the foam party on the Friday was a blast! the maid stole a pair of shorts and a shirt from me, which was very odd, but other then that all the staff was good and the over all experience was a good one! Not somewhere to go with a bunch of friends, its more of a couples resort I found.

Ocean Coral Riviera Cancun: Awesome resort

Everything was fabulous! From the rooms to the pools. The beach was very nice! The service was very good. The entertainment team was very good as well. The a la cartes provide great service and food! The buffet restaurant had lots of choices and there was a lot of variety. Mikes coffee shop was a nice added feature to the resort. Route 66 offered some good midnight snacks. The spa service was great and relaxing.

Ocean Coral Riviera Cancun: great

THE HOTEL AND THE ROOMS WAS AMAZING. THE FOOD WAS GREAT AT ALL THE RESTAURANTS.IF I HAVE 1 COMPLAINT THEY SURE CAN USE DIFFERENT MUSIC BY THE POOL IT WAS THE SAME 10 SONGS OVER AND OVER. BUT THE REST WAS GREAT AND THE BEACH WAS KEPT CLEAN

Ocean Coral Riviera Cancun: Great resort for an amazing vacation

This resort is absolutely beautiful with a panoramic view of the ocean. The resort is clean. The rooms are clean. The food is amazing. Definitely would go back. Beach has a few stones in the powdery white sand but nothing to worry about. There is seaweed that washes up on the beach but the resort staff are cleaning the seaweed up a couple times a day and so it's really not an issue. No issues with mosquitos.

Ocean Coral Riviera Cancun: Great vacation!!!

This was our second time and we just loved it!!! The layout of the resort is one of the best we've been to. The food is great and service is excellent!! The bar staff was super and the drinks were awesome!!

Ocean Coral Riviera Cancun: Excellent stay

We were there April 2016 after reading favourable reviews. We can say we had no complaints except being coerced into attending a time share like breakfast for a new hotel in the chain. We did not attend but my sister and husband did and despite the 150 usd hotel credit, they said that it was torture. Beware if this. Loved the food beach and staff. Would go back for sure !

Ocean Coral Riviera Cancun: Good resort

Nice resort, not too big. Easy to get around. Good beach and good food. Great service. Japanese restaurant was amazing. We loved the foam party. Liked the fact that it was only a 20 min ride from the airport.