Iberostar Selection Varadero: Overall Fantastic!

The highlights were the beach and water that stayed shallow quite far, as well as the catamaran trip to snorkeling right off the beach. The grounds were very well kept, although not quite as fancy as 5 stars elsewhere, which goes for the lobby area as well. Our room in building 17 was probably one of the best, with an ocean view. Nighttime entertainment was excellent. Some so-so aspects were the food, which was great for variety, but lacking in flavour. The exception was the Cuba Day lunch  [... read more]buffet which served authentic Cuban food and was absolutely delicious. Anything beef was not a forte, but chicken dishes were excellent. Needing improvement, in our view, was the service at buffet restaurants and lobby and nighttime bars. Service was slow, and there did not seem to be very many servers working given the number of people to be served. Another area needing improvement is the courtesy room one can use once checked out. An exhaust fan in the room is badly needed because it quickly turns into a steamy sauna if you shower in it. The airport at departure was a crowded chaotic disorganized mess, but nothing can be done about that! The transat rep who was present did not seem to know any more than us about which lines to wait in etc...

Iberostar Selection Playa Mita: Very chill resort

The lobby, grounds, facilities and room were all wonderful! The buffet had a full selection to satisfy the fussiest of eaters and the ala carte restaurants were a welcome treat. If there was any complaint it would be that it was almost impossible to book an ala carte before 8:30pm.

Iberostar Origin Tainos: Nice resort

Iberostar Tainos is a small resort. It is is a bit tired, but clean. Staff was very nice and spoke English very well. It had a nice pool area, but I didn’t try the pool. The best part of this resort is the beach, beautiful and wide white sandy beach with crystal clear, shallow, warm water. It was always easy to find chairs and there was lots of shade umbrellas. Food was average, kind of bland, but there was always something to eat.

Iberostar Origin Daiquiri: Ok Resort

Beach and Pools were amazing. Bartenders and wait staff were great and very friendly. Lobby area was large and relaxing. Evening shows were amazing each night. Exceptional souvenir shops/carts. Rooms were fair to poor: stained sheets, terribly smelly throw pillows. Water and towels poorly restocked each day. After asking for refills we were told they would be delivered to our room - often were not. AC worked great. 'Public' washrooms were a disaster all the time. Would recommend to those lookin [... read more]g for a cheap get away - mostly because the beach was absolutely gorgeous and staff was friendly.

Iberostar Origin Playa Alameda: Mediocre Experience

Single beds only available in all of the resort apparently, ice cream parlour was never opened, drinks weren’t the best. Staff would serve others regardless of the order you lined up in if you tipped well enough. Ocean and beach were beautiful. The transfer bus drivers were very unhelpful.

Iberostar Origin Daiquiri: Great Resort

I like the resort, it was small. The beach was very nice, rooms were clean, staff was very friendly and very helpful. Always found something I liked to eat. I would go back. You will need a converter at this resort.

Iberostar Origin Daiquiri: Beautiful Beach

Beach was beautiful, staff we very friendly and service was great. Food was ok, I always found something I liked to eat. Breakfast for me was made to order omelettes and there was a pasta bar and pizza bar for supper, again it was made to order. It is an older resort and there are some needed repairs. For the price of the trip it was worth it!

Hotel Mojito: Enjoyed it!

We were there in February for Valentines Day. The grounds are well kept and friendly staff. The food was good. We had a chance to experience their Cuban Day where they serve lunch close to the pool. There was music and dancing and the food was amazing. The rooms were clean and again the staff was great. The entertainment is where improvement is needed. In the past we had a variety of singers on different nights but this year we had the same ones . They are ok but more variety would be appre [... read more]ciated. The beach is amazing with lots of places for shade if needed. Chairs were always available. Overall we had a great time and we will be returning for sure.

Iberostar Origin Laguna Azul: Amazing Resort

The beach is awesome and is just a short walk a bar in the beach the pool is very nice as well. Food is good a few places where you can get food in the resort 24 hours did not use the spa or the fitness room to comment about it. Overall a had a wonderful time

Iberostar Selection Ensenachos: Wonderful resort!

The grounds are beautifully kept as always. The rooms and common areas are very clean. Services personnel were very pleasant and hard working as usual. The food was tastier then previous years with better selections. The beaches are lovely and the pools are clean and well kept. This was our ninth trip to the Iberostar Ensenachos and we will definitely be back!

Iberostar Selection Ensenachos: Needs improvement

The rooms, the pool areas, the lobby, the beaches, were all beautiful . Except for all the public washrooms which need upgrading and repair. The issues were with not enough staff, not well trained staff, staff that did not focus enough on the client of the hotel. The food needs some improvement, the entertainment in public areas was non-existent. There were Iberostar public relations staff on sight interviewing people and we all completed questionnaires given us by the Pr staff. They w [... read more]ant to improve and were working on have issues resolved. Restaurant staff were great and attentive. Need staff at pool areas to take orders for bar service, need more golf cart shuttles available . Need entertainment or at least music at pool areas. Things were improving as we were ending our stay. Would not recommend currently.

Iberostar Origin Laguna Azul: rocky staret to vacation

Sunwing was late leaving Halifax for no reason it seems therefore we were late arriving Cuba supposed to be 8PM . The service on flight was very poor. I had my snack garbage on my table until announcement for landing, not any crew member came to collect so I threw onto th floor beneath my feet to be able to place the table in the locked upward position for landing. The space between seats in front was very small I now know what a sardine feels like in a can.When we arrived at our destination we [... read more] had to stay on our hot stuffy plane for about 45 minutes waiting for a gate. We arrived at hotel about midnight for check in. Hotel gave us our room where we proceeded to find the room did not have any door on the safe, no towels and phone not working so we immediately went back to the lobby to request a change or room issues fixed. We did get another room eventually only to find this room also did not have a door on the safe, the refrigerator was not working;there was water all over the floor, so we were than told to stay here for the night and another room would be available the next day. We were now hungry, so we found the 24 hour snack bar to eat, then back to our room only to find the air conditioner was on high and could not be turned of. We spent a cold first night shivering in our bed. Next morning we were told a better room would be available at 3;PM in the afternoon. We spent our first day very unsettled and was ruined due to bad planning by hotel for in coming guest. I would never stay with this resort ever again and will never again fly with sun wing .

Iberostar Origin Laguna Azul: could use improvment

grounds and public areas were lovely. rooms were not cleaned adequately. buffets and meals were very good. problem areas could be dealt with more quickly ie. the elevator was not working properly for 3 days so had to use stairs with a very bad knee. requests made many times with no action even after discussing requests with guest services manager and promises to rectify. bar fridges need to be better stocked 1 bottle of water and 2 beers every 2 days is not adequate. aside from many unpleasa [... read more]nt issues we did enjoy the resort very much. for the most part we just accepted the shortcomings.

Iberostar Origin Laguna Azul: isbeorstar laguna azul

the rooms needs some updates ,everything else was very wonderful .elevator was not working at all times.some issues with cleaning rooms & fulling the bar fridge also 1 bottle of water for couple of days.

Iberostar Origin Laguna Azul: Excellent Resort

I thoroughly enjoyed my stay at Iberostar Laguna Azul from February 14-21, 2019. The staff was very friendly, polite and professional. Rooms were very tidy and comfortable. Food was excellent and so was the entertainment. Swimming pools were great and the beach environment was, needless to say, excellent. We were blessed with excellent weather for the whole week! We very much enjoyed our sightseeing excursions - Havana One Day trip and Cuba: sugar, cigar and rum. Our tour guide - Fidel, is de [... read more]finitely the best!! He is very fluent in English, very knowledgeable, with an excellent sense of humour! The a la carte meals were very delicious indeed. Will definitely recommend this hotel to a friend.

Iberostar Selection Paraiso Lindo: Great Time

My husband has given his review and I would like to give mine. The staff at this hotel was outstanding, especially our concierge Arturo. As we had been told, the food was great with lots of different restaurants to choose from. We would definitely go back again

Iberostar Selection Paraiso Lindo: Best vacation experience ever

The combination of weather,great food and the Mexican people made for a memorable holiday.Aspecial shoutout to our concierge at the Lindo,Arturo,who did so much to make our stay so memorable.A suggestion for your shows at night.There is nothing about the shows on your touchscreen.As a result we missed most of the shows during the first week.

Iberostar Waves Punta Cana: Good 14 day stay

The resort was well thought out; with building locations, pathways, covered walk ways, landscaping and restaurant locations. The staff are great and the entertainment staff put a great deal of effort to entertaining their guests. The food was good; especially the variety of fish. The beach is class 1. Communication of daily activities was lacking. Most resorts have notice boards detailing each days activities or special events. Guests have to request information from staff daily and sometimes t [... read more]he info is wrong. Overall good for an older resort.

Iberostar Selection Holguin: Biutiffull and clean resortBuy

New clean biutiffull good food really like the staff at the resort they all had biutiffull outfits and clean fresh everything enterteimant wos sweet and young artist perform biutiffull also music really nice the beach wos nice and clean blue water wish could be right at Tehran entrance off my room but looks like it will be in the fiutere

Iberostar Origin Laguna Azul: Iberostar Laguna Azul

Wonderful beaches and pools. Staff is friendly and helpful. We had a few inconveniences like a lack of Wifi (pay $1 CUC/hr.), shower head plugged with deposits (no water pressure in shower), no hot water one day and remote to TV broken but replaced. Although these things happened, we had a great trip and excursions were easy to book. Food at buffet was okay but the Japanese a la cart was fantastic. Coffee was so tasty if made individually by the bartender. There is a spa on the fifth floor, [... read more] sauna and change rooms. It has small shops throughout for purchase of souvenirs/necessities and entertainment every night. Overall a nice place to vacation with the family.