Riu Palace Tropical Bay: Loved The Riu Palace

We loved the Riu Palace. Incredible staff, the grounds and our balcony view were beautiful. The amazing beach was maintained daily and the water was crystal clear. There were starfish to see while snorkelling, in addition to the odd fish and rare stingrays. Having been to many all inclusive resorts we were extremely impressed with the a la cartes; however, the buffet was the very best of any we have had in the past. We very much appreciated seeing guitarists perform on site. The gym was well e [... read more]quipped and I actually went there three times...:-) Our main concern was the lost vacation time. We lost our whole day flying and bussing getting to the resort and on the way back was worse. Sunwing needs to have returning flights leave resorts later as we totally missed our last day. We got picked up at 9 a.m. and flew out at 2 p.m. Also more flights from Ottawa are needed so we would not have to drive to Montreal. The hotel staff was slow on repairs as our toilet seat was broken when we arrived and although I made daily calls to have it repaired it was still not fixed when we left. There was one security issue I had to report to Chris, the resort security officer. In my absence, one of the para sailing vendors on the beach made extremely inappropriate comments to my spouse as she was trying to sunbathe. When I got back from my scuba diving I could see she was upset about something. She told me what happened and you can imagine my first reaction but he had disappeared. This incident was extremely disconcerting for her as one could imagine. Notwithstanding the above, the resort was fantastic, food, beach, entertainers, water, and staff were the best. In the event you want to taxi to Rick's cafe or Margaritaville be sure to ask for Paul at the lobby taxi stand. Tell them Larry the guitar guy sent you. Enjoy Riu Palace.

Riu Palace Macao: Nice place for people fifty plus.

We liked everything about the hotel complex but the room. That was our fault. We booked standard room and got a postage stamp room with a small double bed and the room was at the farthest corner of the resort from everything. I should have gone for upgraded room.

Riu Palace Antillas: Five star service

People on resort excellent. For top shelf! Room 3 star. Pool 5star beach 5star hotel that needs room upgrade. TV was on last legs. Fridge rusty. Sliding patio door took three men and dog to pry open. Didn’t get tired off food after two weeks.

Riu Cancun: average resort

Beach is the best part - it is spectacular. Pools were great also. Hot tub was cold, lol. Hit and miss with service. Lobby bar has the best service. Entertainment average If you like going into the city - it is a perfect location - walking to most clubs. Elevators were always malfunctioning and breaking down. We were on the 14th floor - I didn't mind too much because I like the exercise. Only liked the Italian restaurant. Japanese and Steak house - not so good. Buffet was a [... read more]verage. Been to Mexico 18 times, and there are much better resorts to choose.

Riu Republica: Awesome trip

The hotel was great and the staff is quick to make sure you are enjoying your stay. Only downside was the spring breakers but that couldn't be avoided due to the time we were traveling. Really enjoyed the a la carte restaurants.

Riu Cancun: Great resort - clean - nice room

Went on spring break - March 9 - 16, good options for a more upbeat environment but also areas with more relaxing pools/beach. Good food with many buffet options at all times of day. Disco was mediocre but a good place to hangout at the bar at night if you are not going into town. Wide stretch of beach with nice sand. Overall clean resort - bathrooms near the pool bar could use some additional attention.

Riu Playa Blanca: Perfect resort for our needs

2 seniors needed badly a winter getaway that was relaxing, fun, including a few new experiences. Panama was a great choice and the Riu Playa Blanca did not disappoint! From the balcony we enjoyed views of sunrise, the beach, the pool activities and the entertainment area. Service and variety/quality of menu in the Balboa buffet and Italian specialty restaurant were impressive. We wouldn't recommend the Asian (especially poor authentic cuisine) and Steak House specialty restaurants. in areas lik [... read more]e restaurants, housekeeping and front desk, there was always a sense of rapport and respect between management and workers and it showed in service! Hats off to the entertainment troupe performing in the theatre. Appreciated the cultural evenings! Also appreciated the inter-generational guests (families from babies to grandparents). Something for everyone! If there was a challenge, no matter how small, the response was always timely and efficient. Don't expect on this Pacific side to swim in beautiful, crystal-clear waters as in the Caribbean. That was our only regret, but the swimming pools and activities around them made up for that! Access to tours of Panama also added to our new experiences. We really enjoyed every moment of a two week vacation!

Riu Palace Cabo San Lucas: As expect

The hotel is as expect ( similar to all other Riu Palace in all other place we stay), that is good. The buffet dinner is not as good as other Riu Palace ( limit supply) Staying at Riu Palace was suppose to able to use other such as Riu Santa Fe and Riu Palace Baja .It is easy to get to Santa Fe but not Baja. To get to Baja, need to walk through the beach. Also, friend of mine was staying at Baja, we invited them to join us for dinner and was turn down at the door. They can only use the buf [... read more]fet facility.! At the beach, they start to stack up beach chair at 2 p.m. A bit early.

Riu Palace Cabo San Lucas: Riu Palace, Los Cabos, Mexico - AMAZING RESORT

This resort is situated on the Pacific Ocean - (actually the Sea of Cortez) where it meets the Pacific Ocean at El Arco the famous rock. The weather was amazing - we stayed for two weeks Feb 28 - March 14th. The first week there wasn't a cloud in the sky, the second week only one day where it got windy in the afternoon. We saw a baby whale come to about 10 feet of shore then finally made it to safety. From our resort we saw El Arco, lots of cruise ships came in to dock, saw sea lions every day [... read more] and whales come close. The view was amazing. As for food - buffet in am had everything you wanted, crispy bacon, eggs any way you wanted them, croissants, cereal, potatoes, meat, cheese, etc. Lunch buffet - there were two of them, one was the Mexican restaurant where you could order off the menu or use the buffet, the other restaurant was a buffet. Dinner - there were 5 al la cartes - Japanese, Italian, International, Steakhouse, Indian. We had sirloin steak with lobster, beef tenderloin which was to die for, ossabucco, lobster, shrimp, mussels, crab and many types of meats. We ate so much. Rooms were good - faced ocean and pools. Bar lounge was huge and bartenders knew our orders after the first evening. Overall - we were totally satisfied with this resort and will be going back again. We have been to several other Riu resorts (Costa Rica, Aruba, DR, Jamaica etc) but this by far has been THE BEST ONE YET. Everyone was so friendly, the staff and other people at the resort as visitors made our stay unique.

Riu Palace Baja California: Still some growing pains to work out. Overall nice hotel, excellent rooms.

Beautiful pools, excellent food and service personnel, 5 specialty restaurants. (no reservations required) well maintained grounds, expensive taxis for short trip downtown Los Cabos. Problem with cigarettes and cigars near the pool and bar areas. (No designated smoking areas) Entertainment needs to be lengthened and worked on for professionalism. (For two week stays repeat of first week.) All excursions in US dollars and very expensive. No need for Canadian funds. Bring Mexican pesos or US doll [... read more]ar.

Riu Palace Punta Cana: Rip Palace Punta Cana

Greetings: We were very pleased to revisit the Rio Palace Punta Cana which has been beautifully renovated. The 3 new pools were amazing. We were very pleased to reconnect with staff we got to know during 5 previous visits. The facility overall is extremely well maintained and all staff wonderfully helpful. Looking forward to a future visit.

Riu Playa Blanca: No hot water or towels

While I enjoyed my vacation to Panama and the resort seemed nice overall I wouldn't recommend it to anyone as the service was terrible in trying to get issues resolved. Even though we had to contact the staff every day regarding the fact that the cleaning staff would not leave bath towels or face cloths in our room and every day we had to call the front desk and get them to bring us some it wasn't until the last day that they said they would get the general manager and the head of house keeping  [... read more]involved, by then our vacation was almost over. To top it off we didn't have hot water in our room and though I had repeated informed them of that while asking for face cloths or towels it was only on the last day that the front desk said there was lots of hot water they just had to show you how to "jiggle" the knobs to get it to work....... very disappointed with the customer service.

Riu Guanacaste: Beautiful resort!

We absolutely loved this resort...very clean, spacious, loved the buffets. Wonderful, helpful staff. The only negative for us was the room. We are a family of five and the room did not accommodate us well...

Riu Palace Cabo San Lucas: Beautiful Resort

Excellent, friendly and attentive staff. Great pool areas with a wide range of activities. Large rooms that are well maintained and clean. Variety of dining areas with a wide choice of foods to suit any tastes.

Riu Playacar: Great Resort!

Enjoyed very much staying in this resort! Great food, very well kept resort grounds. Attentive and great customer service at the desk. Rooms are very clean and resort looks like new (not sure how old). Very safe place to stay at, was able to go for a walk to the town of Playa Del Carmen. Resort staff was tiresly working on taking care of the see weeds on the beach and it was the cleanest beach, compared to other resorts. Would go back any time and definitely would recommend this resort to all my [... read more] coworkers and friends.

Riu Yucatan: JUST WHAT WE NEEDED.

Excellent resort. Very clean, beautiful large beach, delicious food, great service. Also perfect size resort. Not oversized which is great. The chill pool was an excellent idea. Relaxing, quiet. Would recomend definitely.

Riu Ocho Rios: Riu Ocho rios

Hotel was nice is going through a Reno shortly so will be spectacular in sept 2019. Staff were friendly beach was awesome and had scuba onsite and close to the dolphins cove.. 1hr and a half commute from the Montego Bay airport but location is worth the trip

Riu Palace Costa Rica: Outstanding

The Riu Palace in Costa Rica was truly outstanding. Lovely well kept and clean grounds. Excellent staff and restaurants. A resort that gave you good value for your money. Beach however should have more shady spots for sunbathers. Water rougher than we are use too. Very hot but breezy.

Riu Negril: Certainly not a 5 star !

Hello, here is our review of the Riu Negrilstaying there March 3 until the 11, 2019 Out of all 11 RIU Resorts we have stayed at , this one would be the worst. The food is ok at the buffets, however the food is certainly not hot. the italian is the best selection for food that is served hot Dining outdoors in the am is like sitting in a bird santuary, constantly being bombarded with black birds looking for food There were cochroaches outside the Italian restaurant one night The pool with  [... read more]the swim up bar was filthy, one day i saw 2 used condoms floating tin the pool water. The pool between building 2 and 3, half the sun screens were missing off the frame work there was broken glass in several places, one lady cut open her foot 2 boys were stung by jelly fish on the ocean /beach edge The staff will go above and beyond to help you enjoy your stay. the rooms are clean The pools need some work Management is never seen and as a RIU member, there are no perks here at the resort like others The RIU Palace up the beach would be a far better choice and well worth the extra dollars o stay there as it is very clean, well maintained and operated Stay away from the catarmaran trip from RIU, Scuba Caribe staff totally untrained for emergency first aid, as we witnessed, music is fuckin nigger this fucking nigger that, every song The best RIU we have ever stayed in was the RIU Palace Costa Rica We are not hard people to please but we are very honest in our reviews

Riu Republica: Great Resort!

Our group of 4 gals just returned from a one week stay at the Riu Republica. We had a beautiful week with lots of sunshine and hot weather every day! This resort is huge and has numerous pools and bars. It was the beginning of March breaks so there were lots of college students celebrating but they were well behaved for the most part. Beach - Arena Gorda so it’s great if you like playing in the waves Food - great selection. Lots of restaurants that you don’t have to book ahead [... read more]. A few of the evening restaurants were buffet style which was not as fancy. I do wish the Riu enforced the dress code a little more at dinner. Rooms - Clean and good size. Staff - always friendly and polite Grounds - well kept and clean. Lots of staff working everywhere