Occidental Caribe: Not bad, not amazing

Overall good experience... Pools and beaches were well maintained and cared for, rooms were dated but fair size, food was just okay, only good food was the Japanese restaurant, staff were all very pleasant and professional and very good English for a Spanish destination.

Occidental Tucancun: Awesome Resort

We really liked out stay at Occidental Tucancun. The staff was amazing and helpful. All three pools were great, and so close to the beach! The vegetarian options at resort could be improved, but the drinks were awesome. THe 24 hour snack bar needs better options, especially for vegetarians.

Occidental Punta Cana: Occidental Punta Cana 2018

A great time at the Occidental Punta Cana. The main Lobby bar was excellent with Nordy and Williams taking care of us and Francisco and Edwin amongst others were great at the beach. The ladies cleaning the washrooms at the beach (unfortunately I didn’t catch there names) were wonderful. My wife couldn’t say more about their friendliness and general pleasantness every time she went there.

Palma Real: Allegro Palma Real, Varadero

The facilities are no more than 1.5 stars but the food was surprisingly good. With one exception, the front desk staff are not helpful or friendly at all. The service overall was not great. We were treated like we owed the staff for being there. We never used the "party pool". You could smell the pee standing beside it. The "quiet pool" is very run down and need's replacing. The draft beer is TERRIBLE. Its about a 6 minute walk to one of thefts beaches anywhere. and your right in town so  [... read more]eating out is a great option as well. Many of the local restaurants are excellent.

Palma Real: Another Great Stay!

This is our second time back to the Allegro Palma Real, the resort is definitely in need of some TLC, fresh paint in the rooms and hallways would go a long way. Hotel is clean, beds are comfy and we had hot water all week without fail! The food at the resort was actually very impressive considering it is a 3 star and better than some of the food we've had at some 5 stars in Cuba. Jesus our bartender was top notch!!! Remember this is a 3 star resort, anyone going with the expectation of pa [... read more]ying for a 3 star with 5 star amenities is going to be extremely disappointed. Nothing beats the location, this resort is steps away from the downtown and easy access to everything! The beach is incredible and probably the nicest out of anywhere we have stayed in Cuba, Mexico or the Dominican. The restaurants and live entertainment downtown such as the Beatles Bar and Calle62 are excellent, we had a surf and turf dinner including appetizers, desert and drinks for $15 pesos each and it was delicious! I have two complaints 1) we were not able to get a lock for the safe in our room, every time we went to the front desk, we were told there were none available. We did not have this issue last year and were aware that we'd have to pay for the lock, however we were not able to get one. This was frustrating as we then had to carry our cash and passports with us every where we went. 2) All of the staff were extremely friendly except for the front desk staff, only one lady was super (forgot to get her name) the rest of them were rude and made you feel like you were bothering them. If you are looking to experience the Cuban culture and want to be close to downtown this is a great, basic resort close to everything! I would definitely return!

Occidental at Xcaret Destination: Family fun

The hotel and its surroundings were beautiful. We fed wild monkeys and saw lots of different animals. Having the Xcaret Park so easily accessible was great. The only negatives were not a lot of entertainment for the kids and the food was never hot just warm

Occidental Punta Cana: Great vacation !

We had an amazing week at Occidental Punta Cana. We stayed in a superior room it was very nice and beds were comfortable my only complaint is that the sheets could use some upgrading, however it was a very minor downfall. The resort is beautiful and very clean. Plenty of space and we were always able to find a chair at any of the three pools or the beach. The beach was one of the nicest I’ve ever seen. Food was great always lots of variety at the buffet we also tried the Italian, Mexican and s [... read more]teak restaurant, the steak was definitely a favourite ! Staff were helpful and attentive we didn’t have beach towels in our room when we arrived and at another point during the stay our safe stopped working but both times we called guest services and they sent someone to help us out within a few minutes. A lot of staff were able to communicate in multiple languages and even those who could not did their best to be helpful !The evening shows were unreal very talented performers . There is also a lot of live music going on in the evenings very enjoyable. Don’t have kids myself but I noticed that the resort was very family oriented and there was a lot of activities for kids, they always seemed to be having a good time ! Very satisfied with our stay and would definitely return.

Palma Real: Enjoyable resort

Location location location. Sure it’s got some bumps and bruises but it’s safe decent food decent accommodations. Good value for the money. If ur used to top end look elsewhere but if ur down to earth u can have a great time here

Barcelo Solymar: 4 starts room ???

The room was old, few constructions inside, door cracked, lamps doesn’t work etc... For a 4 starts room, I had more expectations. It’s probably an old 4 stars room but not anymore. Need few renovations

Palma Real: Good downtown resort

Overall a good resort, the service was good and we enjoyed our stay. Immediately upon return to Canada my wife became very sick, it was confirmed by our local hospital that she had salmonella. The only place we ate was at the resort and was careful to drink only bottle water supplied by the resort.

Occidental Cozumel: Great Family Trip

Occidental Cozumel is a beautiful and well kept resort. We visited with a large family group (17) and with any large group there were a few hiccups. We did not all get the rooms we requested (ie a family of four with one king bed) but with a bit of negotiating the staff was able to accomodate us (2 cots brought into our room). We found the food to be excellent (if you like Mexican food) and the service at the restaurants to be good. The beach was beautiful but due to wind the water was a bit [... read more] cloudy. We hired a boat for a snorkelling trip through the dive centre attached to the hotel and this was great. We also hired cars through the hotel (not so great as one broke down). Renting jeeps is recommended but I would go with an outfit separate from the hotel as it is expensive and the jeeps were frustratingly in poor condition. Overall I would recommend this resort if you like smaller quieter resorts.

Allegro Playacar: Great resort

The grounds were very well maintained. Plants looked healthy, grass watered. Our hotel room was also very clean and the staff that cleaned were very friendly. We appreciated the two different pools. At times one would be used for games and party so it was nice to have the option of a quiet swim. The buffet had a good selection but lacked consistent hot temperatures. We noticed with the exception of the Mexican reserved dinner (beef tenderloin) that meat tended to be on the chewy si [... read more]de. Themed shows were good.

Occidental Cozumel: A great family experience

A great all inclusive resort to take my Family of 17 to. One of the best we have been to. Lots of activities both at the resort and around the island. Will definitely recommend the resort and Cozumel especially for families.

Occidental Cozumel: Great Family Trip

Great destination, great resort, food was great, staff and service was great! Would definitely recommend this resort and David as your trips organizer! The beach was nice and close to all the rooms, the dive shop outfit that was located on the resort had great guides who were very knowledgeable and took us to some very special snorkeling spots. Thank you from all of us!

Allegro Cozumel: Good reasort

Grounds are very clean and so are the rooms food was very repetitive wish there was more options.they need new cups most where cracked and needed replacement. Staff was quick maid was amazing.people who work in the front desk and buffets/ala carts need to speak better english.pools where clean beach was OK hated that there where cigarettes all over the sand made it hard to have our toddlers playing we had to always sit them in towels.

Occidental Arenas Blancas: Great vacation spot!

We had a great time at the Arenas Blancas. The food was good for Cuba, the staff helpful and friendly and the beach is second to none! The location is one of the main reasons for staying there; it's a short walk to shops and markets and the Beatles Bar and if you want to explore farther you can catch the bus or grab a cab along the way. We had beautiful sunny weather all week. I would totally recommend this resort.

Occidental Tamarindo: Not what I was expecting

Food was the same every night, small selection and to be honest I didn't eat at the resort it was so bad. Even restaurant food was not quality. Mixed drinks were disgusting and not made properly. Beach was very rough (waves and rock) and couldn't swim. Hotel was far from the town of taramindo (30min walk or $5 Cab ride). Would not recommend this hotel to anyone.

Allegro Cozumel: Absolute paradise!

What can I say but absolutely amazing! Not too big...not too small; set up with rooms on either side of pools in the center is fantastic. Grounds kept immaculately clean and well groomed. Check in fast and although there was a mistake with the room being requested as a ground floor this was rectified immediately. Staff was always cheerful....happy and most accommodating at all times. Food was excellent; no complaints whatsoever. The only thing that I could suggest with this resort would be [... read more] perhaps a cappuccino bar; other than this it is an absolute paradise.

Barcelo Solymar: Barcelo solymar

Enjoyed stay in separate suites away from main part of hotel. Clean and maid service good. Would attend there again. Enjoyed sharing other hotel close to it and being walking distance downtown veradaro. Enjoyed stay would stay in same type of suite a little farther from maid service area though.

Barcelo Solymar: Nice resort. Seen better but seen much worse.

Location is a walk in to Varadero. Service was great, rooms were large and we had a great ocean view. Beach was great. Not enough shade around pools or outdoor restaurants or bars. The hotel staff were all pleasant and very helpful. The rooms were clean and freshly done every day but could not get a fresh beach towel for a week. Otherwise all was good.