Tryp Cayo Coco: Good Resort for price

It needs a little updating, service needs improving. Beach was amazing. Entertainment was good. Foam party was a blast. Food was acceptable. Drive from airport was quick. Flight was great. Some of the staff was amazing some not so much

Tryp Cayo Coco: Bad Resort

Hotel staff wasn't friendly they only catered to there own.. Service was slow and the the food was bad.. Lots of mosquitoes and they spray right around the time the cafeteria opens for supper so u get eaten a live and have to leave

Tryp Cayo Coco: Mediocre resort

The rooms were decent, beds were like sleeping on plywood. Maids were great, staff didn't go out of their way at all for anything (even with good tips) Alacart booking staff(Anabel) was rude and abrupt . Nightly shows were good( very talented) but typical, not a lot of other entertainment. Food was edible, coffee in restaurant was like swamp water. The stench of the bed of water by the snack bar was unbearable (which is beyond their control) .. the lobby bar was by far the best. Beach was b [... read more]eautiful but full of seashells and seaweed every day. The grounds were a mess every morning, going to breakfast there were plastic cups everywhere from the night before. Swim up bar smelled like an outhouse. Foam party was on the grounds, not in the pool. The highlight of the trip was the view from my room 1061, and the waitress in the Cuban restaurant Mayara , she is amazing best staff member during the entire week !!! .. oh, the lobby bathrooms looks like everyone's bowels exploded, all the time make sure you bring your own tissue.. my poor sister got locked inside the stall, DO NOT LOCK THOSE DOORS.

Tryp Cayo Coco: cuba vacation

beautiful beach and location room was clean and the view was very nice electrical needs some attention several times lights would flicker and outlets are loose and very worn staff were friendly and very helpful

Melia Jardines del Rey: Beautiful Resort

This was my first visit to this resort. It was beautiful the grounds, rooms and overall appearance was great The beach was absolutely beautiful, the staff on the beach where very helpful . The food was great enjoyed my omelet every morning, but at times it could of been warmer, but was good!! The staff where great but honestly the level of customer service needs to be greatly improved!! The entertainment was amazing was always a variety of things going on!! I enjoyed my stay there but not sure I [... read more] will return again unfortunately!!

Melia Marina Varadero: Very good resort. I would return to it.

This resort is in a very beautiful setting. You have views on all sides of the ocean and on 1 the pool and the other the marina. The rooms are large and the maids do a wonderful job. Upgrading to the Level has it little perks and some are worth it. They make amazing café latte and are always smiling. You order food from the menu and not have to stand in line and they always have little snacks available if you just want something light. It has free Wi-Fi and the best connections. The beach i [... read more]s beautiful and very clean. They have lots of activities for everyone if you want to join in. The staff at the little beach bar is amazing and so is the grill where you can get grilled burgers, hot dogs and chicken. The buffet. I have mixed feelings about this. The breakfast (omelets) are very good and plenty of ingredients you can add to. As for lunch and dinner I feel they should keep the seafood and the rest at different setups because of allergies. I realize there is different spoons every where but you know people they are lazy and use the same spoon for different dishes. Also I think the food can be hotter. At the dinner setting it all depends on when you go there is different things. The pasta selection was very good. I feel that everyone entering the buffet should be forced to sanitize there hands. As for the a la carte restaurants I was not impressed with them. Overall I would not hesitate to return to this resort even though they need to do some renovations. I never had a problem with the staff and they are very friendly and cheerful.

Melia Marina Varadero: Awesome vacation

Excellent facility! Very clean and. I concierge was excellent. Buffet was good.. lots of selection and à la carte were delicious( portion of main course small at times) pool was beautiful and beach was amazing

Melia Jardines del Rey: Very pleased

The beach was absolutely beautiful! We were looking forward to enjoying the beach and can say we were truly blown away...we spent many hours relaxing thereThe hotel staff were professional and always friendly and helpful. The pools were laid out extremely well, the only critique would be that they could be a bit cleaner. Entertainment staff were energetic and friendly. There was always food to eat and as this was our second trip to Cuba we found the food better than our previous trip to Vera [... read more]dero several years ago.

Melia Marina Varadero: Great resort

There was a lot of choice for food, the beach was beautiful, the resort was clean and there was plenty of room. The service was great and fast the the entertainment was good. The staff could have been more informative and different bars and restaurants were closed when it was during open hours.

Paradisus Princesa Del Mar: Great resort

The resort was beautiful. The beach was fantastic. The pool bar employees were awesome. Housekeeping came 3 times in 8 days and had to call all 3 times. But most of all the food was horrible. I would not return because of the food.

Melia Varadero: Worst resort I have been to

The guy next door to us tried breaking in to my room drunk twice security did nothing. Another night the room next two us had a domestic dispute security refused to do anything. I couldn't get sleep. I booked a room with a king bed they pushed to twin beds together. My room sometimes would not get cleaned up. There is no server's around the pool to bring you drinks and the pool was dirty. The food on the resort was awful. Overall it was the worst experience I've had out of 10 trips

Melia Jardines del Rey: Very nice resort

Just returned from this resort and we really enjoyed our stay. We traveled with our two kids ages 7&9. This resort is big so be prepared for lots of walking. The food was typical for Cuban resorts. We really enjoyed the pork and chicken. Don’t stress yourself out if they run out of something in the buffet, as there’s always something to eat. A lot of people complained when they didn’t have bread. However, it only happened for two or three meals the entire time we were there. So I don’t t [... read more]hink it’s anything to get to upset about! Remember your on vacation and the staff try’s very hard to make your stay enjoyable. Returning some courtesy to them is the least you can do. The service was a little slow in the main buffet as well as the beach buffet at lunch. However, if you have breakfast at the beach buffet the service is excellent as it is very quite in the morning. The staff at the beach bar really stand out as exceptional. It’s always busy but they are very fast and well organized. And of coarse the beach was the highlight! Beautiful white sand and clear water. Bring your snorkel as there are lots of fish to see right on the beach. There is some corral on the beach, so a bit of caution is advised when walking in the water as they are sharp on your feet when you step on them. Lots of cabanas for shade, and a surplus of lounge chairs. So there was never a need to reserve chairs, unlike some resorts we have been at. All in all it was everything we expected. Would we go back? Probably not, but only because we have never stayed at the same resort twice! However, for someone traveling with kids I would recommend it.

Paradisus Varadero: Disappointed

We paid to be upgraded to the family concierge section, but was very disappointed with the service. the buffet in the section was closed all week, forced us to shuttle to the main section for lunch and dinner every day. we often had to wait for a long time for the shuttle. 2 of us also got food poisoning. sunwing flight was delayed for both going and return flights! which was very challenging when traveling with an infant. this is our first time traveling with our baby and it was a very disappo [... read more]inting trip.

Hotel Camino del Mar: Second time to Melia Cayo Guillermo

When people ask me “why do you choose to go to Cuba? Their services and food are not that great...” I often remind them that Cuba is not about that! It’s about beautiful beaches, the music, the people you meet along the way weaving into your vacation tapestry with shiny golden thread that adds value to your experience. Melia Cayo Guillermo doesn’t fall short of all that. It’s a small and charming resort with positive vibe and energy. We appreciated the efforts of all working staff, fr [... read more]om management to gardeners.

Melia Las Americas: Awesome resort, awesome people

Great rooms, great restaurants, great beaches, great people. It was like a dream. The beach was right next to the resort which was convenient. Live entertainment in the lobby at 8:30, theme parties at 9:30, they all kept the atmosphere lively and made the overall experience quite enjoyable. They also went out of the way to make sure we had a comfortable stay (Make sure you tip. Tips are highly appreciated and get you great service apart from your usual P's and T's) They also gave us an ext [... read more]ra A-La-cart reservations which was a pleasant surprise :) This resort is definitely worth every penny. I would highly recommend this place to anyone travelling to Varadero!

Melia Jardines del Rey: Would not return

Rooms were clean, the rest of the resort was not - yellowish-brown ‘gunk’ on the walls of the pool, I assume from people drinking at the pool bar and clearly urinating all day (it’s not humanly possible to hold your bladder drinking all day). Plates were left around the pool area for multiple days. No towels - luckily we read previous reviews and brought our own. A lot of mosquitoes. Half the resort was shutting down due to “low-season” which none of the guests I spoke with were to [... read more]ld about, nor were we (even upon arrival). Booked 3 à la cartes: ‘Tex Mex’, ‘Italian’, and ‘Seafood’, but ended up with ‘Tex Mex’, ‘Meditteranean’, and ‘Meditteranean’, as upon arrival to the ‘Seafood’ we were told “they did not have a ‘Seafood’ restaurant at the resort” (didn’t receive an explanation about the ‘Italian’). Did not get water the first couple of days. We lucked out (I think with being close to the lobby) and did not have any issues with our toilet, but many guests we met could not flush theirs. One group we met could not get toilet paper in their room for multiple days, and when they asked the desk they were told they should have some when they go back and if not to call ‘5’. They returned to their room shortly after to no toilet paper, and called ‘5’ four times to no avail. I witnessed 2 people slice their feet open on broken tiles in the pool. One of them was given stitches, antibiotics and a $200 bill, which he had to front(even though they did not have any indication of broken tiles even after the first incident). The shows were really well done and had the mosquitoes not been so bad I would have attended every one. Food was good, but the options were limited some days (i.e. no bread products at breakfast some days) and options also depended on which server you asked (i.e. one employee said they did not have butter, and another overheard and walked up after with butter). Also options became more limited after the ‘shut-down’ began! ‘Shut down’ also resulted in minimal staff available (the pool cleaner must’ve been laid off!). Beach was beautiful!! I would not return.

Tryp Cayo Coco: Not impressed!

Except for the great beach, everything else about this resort is not. Lack of food, poor sevice, dirty restrooms and facilities, broken crumbling tiles around the pools, horrible smell from stagnant man made pond infested by mosquitoes. Never left a bad review before but after a week of feeling hungry, frustrated and having mosquitoe bites all over our bodies we couldn't wait to come home!

Hotel Camino del Mar: Amazing Experience

Melia Cayo Guillermo was an amazing experience! The animation team was very entertaining and friendly. Food was delicious. The rooms needed a little updating but they were still clean and cozy. Grounds were beautifully kept. Beach was GORGEOUS!!

Melia Marina Varadero: It’s a 1 star hotel

Rooms are terrible and the food is a disaster to be honest . I ll never go back to this hotel or to Cuba .we ll never go back to this crap. The staff is very rude only the pool bar staff was nice and Dunia and Daynelys are amazing . The habana pool restaurant Godddddd if you want 2 plates of Fries they ll give you 1 or they ll forget about you ... just to say it’s a lie it’s a 5 stars .be careful

Melia Jardines del Rey: NiceResort

Nice resort. Grounds and public restrooms kept really clean. Stayed in building 19 close to the beach. The room attendend cleaning our room was very friendly and kept room spotless. Beach was amazing lots of chairs available. Buffet has lots of choices to choose from. Went to 4 a la carts all good. Servers and staff are awesome and work hard to help your stay be memorable. Bring fly spray lots of mosquitoes up at lobby at night time . All in all great place to go and relax.