Everything there was beautiful.. great entertainment and friendly staff. Easily can get around this complex with ease. The only thing that was not to our satisfaction was the set up of the washroom/ shower area.. too open with no privacy.
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Grand Bavaro Princess: Awesome Resort
Great service and a Very clean resort. Beautiful view. Staff is super friendly and efficient.I’ll definitely go again. Many choices in dining. Very good restaurants and buffet. Shuttle service very helpful.
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Ocean El Faro: Ok tesort
The hotel was ok lots of room but found that our clothes were always damp feeling, Food was ok wasn’t very hot and not much for kids to eat for lunch or supper!!
Pool was nice beach was not nice at all!!
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Houssein -
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Bahia Principe Escape Aquamarine: Amazin resort! Loved it a lot
An absolute paradise! From the moment we arrived, we were greeted with warmth and exceptional hospitality, Albenis at the front desk was very helpful. The resort's breathtaking beachfront location made our stay unforgettable. The rooms were immaculate, clean and spacious, offering a Jacuzzi, and stunning views and utmost comfort. The staff went above and beyond to ensure every need was met, from personalized service to incredible dining experiences. The food was so good at the restaurants, snack[... read more] bars, beach restaurant and buffet. The variety of activities and entertainment options catered to every taste, ensuring there was never a dull moment. Everyday there was something to do, or some kind of event like the foam party, karaoke, acrobatics performances, all white party etc. We had the most exceptional service at El Olivo Gourmet Restaurant. At the main buffet Acuario, Fernando made us feel at home and provided unmatched service. The staff were very friendly, polite, and made us feel welcomed. We left feeling rejuvenated and already planning our return. A truly remarkable destination for a dream vacation!
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Brian -
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Temptation Miches Resort 21 Plus: It is ok!
OMG the place is great! Fantastic Idea! Great atmosphere but poor execution! It is like they created a resort in an area of no other resorts and they want to rape you for any excursion or real food?
We have been to Punta Cana area every year in the past five years and the food here is for sure the worst!
Horribly over cooked no beef that was not road kill or it very similar. Every thing except the Italian restaurant was poor! The Sutra or cook at a table oriental attempt at meal was a 2 star a[... read more]t the most.... they over cooked every protean in your face,,,,, they massacred the best part being shrimp.
This place is trying to become a fun place for adults but they have the RIP OFF approach to all there extra prices that are less than half in more populated centers like Punta Cana for example a 3 hour boat party boat cruise with snorkeling at the hotel was $300 US for 3 hours with drinks..... same thing in Punta Cana $100.... no taxis,,, massage for a couple $450 steak dinner $ from 65+.
The steak house is the worst I am a BBQ nut in Canada cooking steaks for family every weekend for 6-12 people so I know steak! These folks serving the first dinner service at 7 pm ran out of strip lions and proceeded to serve me the last of 6 folks a picante cut which sucked just from looking at! It took 15-20 mins of arguing to convince the waiter this is not what I ordered.... y issues and not his....20 mins later i get a knocked down version of a rib steak in lieu of there mistake but the waiter tried to convince the table it was my mistake in Spanish and would no longer speak to me in English
This was our 3rd visit to the same hotel. We will NOT be returning to your hotel. Staff very unfriendly. Not eager to help or help at all. Service terrible at buffet meals. Food was always on the cold side. Can certainly tell cut backs are in hand as little fish noted on menus especially at buffets. Used to have smoked salmon every morning. Think I saw it there 3 times on our 12 night stay. The salmon that was there looked greasy and very unappetizing therefore never having any. The most annoyin[... read more]g was your construction that we were told was minor. Well jackhammers, cement trucks and constant noise was heard well into our nights. We were told it would be from 8am to 6pm well that was certainly not the case as we saw them working well past 9pm. Not to mention the construction dust always in the air especially around the pool. Calling the front desk for assistance was very slow and the internet was absolutely aweful. We could NOT get wifi in our room the entire time of our stay. Not even on our balcony. Could only access at times in Lobby which was a massive inconvenience. Often ran out of drinks at bar area by lobby and service there horrible. Was happy to leave and come home !!!
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Bahia Principe Escape Ambar: Beautiful
This resort is beautiful ðŸï¸ the grounds are so pretty, the entertainment staff was perfect… all of them had so much enthusiasm, we loved it….. Desiree and Bianca always had smiles and made sure we were never were dehydrated😠all the à la carts were so good …. You cannot go wrong at this resort â¤ï¸ loved it â¤ï¸â€¦.. but must mention one beware …… the Dominican airport …. Had my luggage ram-sacked …. Keep anything of value on your carry on 😣
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Debbie Simone -
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Riu Palace Punta Cana: Beautiful Resort
The resort was so manicured and beautiful,the cleanliness of rooms entire resort and the abundance of the food selection was overwhelming. I would definitely revisit this resort. The staff you couldn't of asked for anything more even if there was a language barrier at times,but all good, beach was perfect,over all the Palace oppose to sister resorts would be the closest to a 5 star and value
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Alex69 -
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Grand Sirenis Punta Cana Resort: Worst Grand Sirenis resort
We went to 3 Grand Sirenis resort this year. Cuba, Mexico and Punta Cana. This was by far the worst resort we have been in the past 20 years.
Everything from rooms, lobby to pool to restaurants. Rooms were dirty even with tips every day. There was a water leak and took very long time for someone to come fix. When asked if we could switch rooms it wasn't an option, used towels everyday cause it stilp leaked. The service is extremely poor and rude for most. Often the staff don't greet, always loo[... read more]k unhappy, makes it unapproachable for others. Mostly the front lobby bar is the worst. Most times were served old beer. Pool bar is slow service cannot keep up with the demand. They serve adults and ignore the teens and younger children when wanting to order non alcoholic drinks. Not a family friendly resort. Waterpark is not well maintained, most people, adults and kids complained about getting cuts or scrapes going down the slides. Lack of entertainment. A la carts is ok and buffet is same everyday. One night at one of their restaurants we were first in line (group of 10 with young children) told to wait so they can clean up the tables to accommodate out large group which was fine but the next two groups were also a group of 10 and 6 were seated before us. The staff gathered to put other tables to accommodate those two groups first while still leaving the non clean table unattended that was meant for us. When mentioned they said we still have to wait till they come to clean it to sit us at it. On top of that we waited for over 2 hours for our food, when asked why it was taking too long they replied due to the other large groups orders. While others were ordering their drinks, we ordered food first instead knowing our kids were hungry. The kids hamburgers, hot dog and pizza were last brought out last by then kids were sleeping. All the time waited the orders were even wrong. Next restaurant was served molded bun and tried to tell us it was a vegetable bun and compared it to the poppy seed bun which look nothing like the green fuzzy mold on the bun. They picked it off and asked if we still wanted it or get a new one. That was ridiculous. Our kids were traumatized by it and didn't want to eat anything with buns, often afraid something is wrong with the food being served. There's a time frame when buffets are closed so two snack bars and a takeout pizza place are open but most of the time they were also closed leaving people hungry and upset. If you didn't pack snacks, you'd starve till dinner is open. I would definitely not recommend this resort to anyone.
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Occidental Punta Cana: Beautiful beach
Everything was amazing - sea, beach, pool, friendly staff, perfect service, everything neat and clean. Nature is charming! We spent lot of time on the beach, sea waves were magical, we couldn't get out of the water!
Availability and versatility of food and beverages were impressive.
Overall atmosphere - very relaxing and friendly!
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Royalton CHIC Punta Cana: Bad hotel, would not recommend
Infrastructure
Infrastructure is very deficient. Parts of the hotel flood with just 10 minutes of rain, and it even rains in parts of the lobby despite being indoors. You’d think that with how common tropical storms are, any hotel in Punta Cana could handle a little rain, but this one certainly can’t. You’ll also find exposed dangling cables and power outlets on the walls or at the beach right next to the chairs. Imagine stepping on one of those with wet feet?
The reception and Wi-Fi a[... read more]t the doctor’s office are really poor. If you need to contact your insurance, you may have to borrow a phone and go outside. And if the doctor’s computer doesn’t have Wi-Fi, she won’t get any emails from your insurance company, and may not be able to provide covered treatment. And the “IT†people are clueless, I had to fix the Wi-Fi myself so the doctor could operate her account -.-
Services and housekeeping
Housekeeping is very inconsistent. Sometimes they leave no towels. Other times they don’t change or even shake the sheets (so if you had sand in them, you’ll still have it after housekeeping). Other times they don’t refill the minibar, so you have no water. Other times they don’t take the trash out. Other times they don’t replace the used glasses. So on and so forth. And if you ask the front desk, concierge, room service, or anyone else to fix anything, they’ll give you a commitment that it’ll get done right away, but it’ll actually never happen unless you ask several times. The safe wasn’t even working when we checked into the room, which makes me think they don’t do a basic check before welcoming their guests. And by the end, our room phone stopped working.
The hotel doesn’t offer any transportation of their own. They work with a third party taxi company, and you can’t bill the cost to your room. The pricing is very inconsistent, we asked different staff members and they gave us drastically different prices for the same trip, so until you have them call a taxi and ask the driver yourself, you’ll never really know.
Food and drinks
The buffet is pretty good. It’s available for breakfast, lunch and dinner, and it has an abundance of different items: fresh fruit, smoked salmon, seafood and red meats cooked on demand on the spot, pretty decent pizza, a variety of desserts, many kinds of bread and bagels, a comprehensive salad station, honey on the honeycomb, etc. etc. etc. Without a doubt the best place to eat in the hotel. The honorable mention is the 24-hour room service, which has quite a few dishes and they are pretty decent.
The restaurants are not very good. They seem to have very few items that are actually respectable, while the rest are pretty mediocre. We didn’t try Cloud 9 (it was 150 USD per person, I doubt this hotel can offer anything worth that much), but we tried all the others which were included.
The drinks are also a big miss. Beer is never cold. Most cocktails are either overly sweet, watery, or just have a weird artificial taste. There are only a few decent ones, like the mojitos. Even the water can taste weird depending on where you order it.
Entertainment
There’s not really much to do at the hotel. There are a few sporadic activities like aqua gym or dance lessons. For non group activities, there’s a tennis court, but only one tennis racket available, so if you didn’t bring your own you can forget about playing. There’s a basketball court and a fitness center, but we didn’t try them. Other than that, there’s a spa, two pool tables and an air hockey table, all with very hefty prices. The night shows were ok and the club was mostly just empty playing very American music.
Beach
Aside from the infrastructure problems, the beach is ok. It doesn’t have a lot of sitting, but it was never full anyway, we could always find sitting with both shade and sunshine. They have a little tractor that clears up the seaweed regularly, so the sand stays mostly uncontaminated.
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DomGilbert93 -
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Bahia Principe Escape Aquamarine: Great time at the resort!
My girlfriend and I spent just about a week at the Bahia Principe Aquamarine along with her parents and I must say that we were quite pleased with our overall experience at the resort. The pool is set-up quite nicely where you can find areas where you can relax a little more, but also you can find a spot near the Pool Bar where things get a little more animated (in a fun way!).
Speaking of Pool, the Entertainment was a fun time! The entertainment team definitely had all the energy to put on a [... read more]show with their various games to keep people engaged (sometimes I did feel like the games were dragging on for too long?) but a real fun time in general.
The Bar Staff for the most part are not the friendliest I will say. I would often find myself thinking if I said something wrong or if I am being annoying somehow? Perhaps I could have tipped them more so I can get better responses?
The Lobby Bar is beautiful and a great hangout spot in the evening if you want to stay close to your hotel room and still want to be entertained.
Sports Bar is definitely a fun highlight of our trip. It can get pretty rowdy in the evening which was unexpected! Great pub food, and just a great late night spot to have a few extra drinks before bed.
Aquamarine's location makes it a 10 min walk to the beach which is super manageable and accessible. The beach is stunning. I would recommend a morning start at the Beach and then cool off by the pool in the afternoon.
The buffet was surprisingly really good! We booked many A la Carte restaurants throughout the week, but we'd often find ourselves going back to the buffet as the service is so quick and the food was delicious! Do not underestimate the buffer.
9/10 recommend to anyone!
no one was there, the food was horrible and the resort was over an hour and a half from the airport, the entertainment was subpar at best and the rooms were disgusting and had bugs everywhere. ended up changing hotels to majestic colonial and had the best experience of my life, other than getting charged an additional $1700 to switch resorts
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Hyatt Vivid Punta Cana: Beautiful resort!
The resort is well designated; room: clean, stocked, everything worked well, nice sheets and towels; landscaping: impeccable; pools: welcoming; beach: combed of seaweed each morning; restaurants and coffee shop: great variety; food: good quality; drinks: mixology perfect; service: incredible. My only complaint is the Club Family pool was gross, it isn't filtering properly.
I would recommend upgrading to CLUB, a few extra amenities available, nice touch.
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Viktor -
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Bahia Principe Grand Bavaro: Amazing resort
Bahia Principe is amazing resort, but don't use West Jet . We had worse transfer from airport PUJ to Bahia Principe . They could not resolve it during half hour ping pong me from one reprehensive to another, even I show them my printed booked documents. at the end one of them said , I done it specially , I was teaching you how you must talk with me.
For next my visit , I will use different air fare company like Air Canada , Transat , and will try avoid West Jet . This is not complain about f[... read more]light itself, I don't understand how company lost my info and did not send this information to there representatives, also even they did not get this info they don't have our name in there list , still should be plan b for this condition
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Wyndham Alltra Punta Cana: Beautiful Resort
The grounds are well maintained, the staff is very friendly & helpful, the beach is beautiful, the pool area is great. The Club experience was excellent. It’s an older resort and the rooms need some maintenance.
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Caribe Deluxe Princess: Very good resort!
Our family and friends stayed at Caribe and Tropical Princess between Nov 2nd-9nd and we had a great time.
The rooms were clean and spacious, the entire resort was recently renovated and looked great, the A la Carte restaurants were very good, the buffet was a bit repetitive but not bad, the ice cream/coffee shop was a great added value, the beach and chair layout was sufficient and the water was great (we all love some waves and how clear of seaweeds they kept it) the groundds were kept very[... read more] tidy and having the flamingos, peacocks, ducks, etc walking arounf made it extremely relaxing.
I would warn people to a couple things:
1. Extremely persistent and overwhelming pressure at times from the "time share" reps in the pink shirts. They hound you down on your way to the rooms from breakfast, chase you down to the beach/pool and don't take no for an answer. Wish management could try to control this. Other vendors along the beach are present but continue walking if you just say or nod No!
2. It seems that on weekends the place is innundated by locals who many have no etiquette or manners around the buffet/restaurants and bar areas by cutting in line not caring and at times mocking other guests (non-locals) with some staff. ( if you speak/understand spanish this is easy to pick up). Perhaps cutting the number of locals on wkds would alleviate much of the displeasure heard from other guests from Canada, US, Germany, and other European Countries.
But overall, a wonderful week and I would recommend the Caribe Princess Deluxe!
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Grand Sirenis Punta Cana Resort: 3.5 star at most
Pros
The staff work hard at keeping the resort clean. The bar tenders try to move quickly. Entertainment team are the same crew from day time activities to nightly shows, and remain energetic. Beach was clean.
Stephanie the wedding planner is amazing and will meet your expectations.
Cons
The mini bar in the room was only stocked twice in a week. The waiters are slow at taking drink orders in restaurants (food will be over half eaten before receiving one). Some the workers at the photo se[... read more]rvices in resort are rude. The pool table and basketball court are unusable.
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Hyatt Vivid Punta Cana: Amazing Resort
Layout of this resort is great! Easy to get to the pools and restaurants. All staff were smiling and super friendly. Very clean rooms, grounds and restaurants. Food presentations in the buffet was exceptional. Highly recommend.
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Bahia Principe Escape Ambar: Very nice resort
We came back to this resort for the second time, because of all the resorts we've been to, this is our favorite.
The rooms are large and clean. Nice bathroom.
The workers keep the room stocked with supplies and the fridge stocked as well.