Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3159 Reviews)

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Private  - 

Verified Purchaser

Royal Suites Punta Mita: Fabulous place to holiday

Wonderful staff, for whom absolutely nothing is too much trouble, great (and quiet!) rooms, amazing food and fantastic weather! The grounds are stunning and the rooms kept to the highest standards of cleanliness. What more could you need from a holiday??

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Private  - 

Verified Purchaser

Sunset Plaza Beach Resort & Spa: Great location, great view!

Very nice hotel. All rooms are ocean view and what a nice view if you are located high enough. We were very lucky to see everything from the 15th floor. At this hotel there are only 2 restaurants and one deli but all had very good food and very good service. No buffet and not a loud party place either. It all depends what you are looking for. Rooms, grounds, restaurants, etc are all very clean. Only thing I didn't care for were the vendors on the beach and they are all over PV beach. Would I  [... read more]

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Rene  - 

Verified Purchaser

Grand Palladium Vallarta: Great resort

The hotel was great the staff was helpful in anyway the food was good the views were breath taking and we took a trip to Puerto Vallarta board walk and had great time with fresh seafood from the ocean thank you for a great trip I would recommend this hotel for families lots for kids to do

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Private  - 

Verified Purchaser

Villas Vallarta by Canto del Sol: Great place

My overall rating is good however, we originaly booked accros the street at the villas canto del sol and I was not impressed with the facilities, it was quit disapointing that the overall look of the building was very old and dark it needs alot of maintenance and remodelation. The receptionist wa able to give a room at Canto del sol near the beach and I really liked the resort, everybody was very friendly and they had excellent service.

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Private  - 

Verified Purchaser

Marival Emotions Resort and Suites Riviera Nayarit: Nice resort

overall this resort was pretty good. one thing that seemed to be missing was music at the pool. the waiters we all in all this was a pretty nice resort. we received excellent service, particularly from Abraham, Roberto and Gladys. they were very attentive to us. one thing that could be improved is the music around the pool. there was none.

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Private  - 

Verified Purchaser

Riu Vallarta: Nice resort

This is a nice resort. Maids did a great job on cleaning the rooms. The food was ok but was basically the same every day. Always something to eat but became very tiresome after first couple of days. The steak house was the best at the resort. I have been to many Riu resorts and this is the first time had a complaint about the food. I also found the staff in restaurants not as friendly as other places but I could see they were just to busy to have the time to be. They always seemed to be sho [... read more]

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Lizzyt444  - 

Verified Purchaser

Friendly Fun Vallarta: Still the same great hotel

This was the second time travelling to Friendly Vallarta, Puerto Vallarta Mexico and the resort is still an outstanding spot to go to relax, have great service and feel like you are at your home away from home. The resort is located a few minutes from the airport, so within an hour we had deplaned, got our luggage, boarded the Sunwing bus and arrived at our hotel after dropping off at two other hotels, not bad at all. The staff at Friendly go out of their way to make you feel welcome and comfo [... read more]

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Private  - 

Verified Purchaser

Riu Flamingos: Riu Jalisco: Amazing resort

I found this resort to be great!!!! The staff were friendly and helped with anything whenever you needed it. The food was real good and a lot of variety. The activities were well run . The people that ran the activities were fun and friendly. I would recommend this resort to everyone. The rooms were clean .

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Private  - 

Verified Purchaser

Riu Flamingos: Bang for the buck!

This hotel is fantastic high end resort for a budget price! I have been 4 times and love it all. Fantastic foods....buffet has loads of seafood and salmon etc and something for everyone. Everything is close (small resort) short walk to pools, beach and restaurants. Great entertainment staff and lots of daily activities if wanted. Shows were excellent. Can't say enough for the money you spend. Cheap Cuba pricing at a quality 5 star resort.

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Jetboater  - 

Verified Purchaser

Riu Flamingos: Puerto Vallarta Riu Jalisco

I have stayed at the Riu Palace previously, and am familiar with the Riu Santa Fe as well. The Riu Jalisco is similar to the Santa Fe in service, as in no Poolside or Beach Service, and no food allowed at the pool. and crowded. We were disappointed in the amenities in comparison to the Palace, and would rate the hotel as a 4 star for the rooms, and 3.5 stars for level of amenities including food. They gym equipment was old, and only had 2 treadmills, 2 elliptical, and 2 bikes for cardio, s [... read more]

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Private  - 

Verified Purchaser

Fiesta Americana Puerto Vallarta: Wish we were still there...fabulous!

Just got home from a two week getaway at the Fiesta Americana.... was fabulous. The staff was out of this world, very clean resort, very accommodating.... drinks were good...pool was clean, food was great too. The only thing we would like to say is that they need one more restaurant, by the end of the second week we wanted something different...they have a lot of choice but no salmon which surprised us...besides that... nothing bad to say...we will definitely be going back!!

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Fantastic resort

It is our 15 times that we go to this resort in the last 5 1/ 2 years and have recommended lots of people to the resort already and they all feel the same way then us, it is a 4 star resort with 5 star service.Every one is pleasant from the gardener, chambermaid, bartenders, waiters and the front desk staff.Going so many time now, most knows us by name and always shows their content that we are back at the resort. The person that is in charge of allocating the rooms gave us his personal e mai [... read more]

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Private  - 

Verified Purchaser

Las Palmas by the Sea: Good bang for the buck!

We very much enjoyed our stay at the Las Palmas resort. Immediately upon our arrival we were welcomed by the staff and escorted to our room. The room was very comfy, with a balcony and view of the ocean. The only complaint about the rooms, would be the firmness of the beds; also the pillows were rather lumpy. However the cleaning staff were excellent, with washing the tile floors every morning, sweeping the balcony, and changing the bedding. We found the food to be excellent, with lots of  [... read more]

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Louise  - 

Verified Purchaser

Riu Flamingos: Great Trip

The Hotel was amazing, not as clean as previous years, the food and people were as always great, few things in the room were more annoying then anything got locked out once had to wait forever to get in, twice locked out of the safe, things that they tryed to hurry to do but not so fast mexican time. sunwing is not the plane to go, even with the elite seats they seperated us and row 1 was cramped stewardess were not the best if you dont want want to be one go to macdonalds

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Grant  - 

Verified Purchaser

Hyatt Ziva Puerto Vallarta: Very Nice

Nice resort, I would go back but like anything there are pros and cons Rooms - nice decor, clean, typical size, comfortable bed, (if you have a room with a view) absolutely gorgeous views, beautiful sunsets, at night, a romantic moon lite ocean, Service - average, staff are polite and helpful but at the same time very lacking in the concerns of the guest, construction noise, jack hammering all week in the room across the hall, the bar fridge was only stocked 3 of 7 days which  [... read more]

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Private  - 

Verified Purchaser

Riu Vallarta: Nice resort but overall bad cutomer service

Just returned on Sunday November 6/2016 Needs serious upgrades, changes were made 3 times to make the situation healthy and comfortable, the staff at sport bars excellent , food OK Not at all satisfied with the service nor will we ever return to this one. Such bad customer service. Disapointed with this well deserved vacation

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Mjones  - 

Verified Purchaser

Las Palmas by the Sea: The perfect size resort

The hotel has seen constant small improvements from the quality of food selection and presentation, to the constant maintenance of the grounds. The staff from all aspects of the resort make it easy to want to stay with them again.

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LuLu  - 

Verified Purchaser

Hyatt Ziva Puerto Vallarta: Amazing trip

We booked Hyatt Ziva, Puerto Varartta. We were there for 10 days and would go back tomorrow. The resort was fantastic. The water was clear and blue and the beach was private. The staff were so kind. We went to town 5 times and felt very safe and never pressured to buy from the vendors. We took the city bus to Boca and hiked to Oceam Grill restaurant. It's a beautiful place. What we enjoyed the best was that the hotel has a turtle program. They dig up turtle eggs on the beach and bury them in a s [... read more]

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Private  - 

Verified Purchaser

Crown Paradise Golden: Great resort

Lots of new renovations since our last visit in 2014 which really enhance this property. Love the new lobby bar and the nice & toasty swim up bar area!! Negatives are lack of variety at the Bella Vista restaurant and lack of consistency with the pool activities as you never know if anyone will show up to lead the scheduled event. Overall a nice experience, the staff are great!!

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Private  - 

Verified Purchaser

Riu Flamingos: Not what I expected

Pool is too crowded, most of the time. With the number of rooms they should atleast have one more pool. Some napkins, plates and glasses are not clean. You have to pay to play billiards. Our balcony door does not lock. People can smoke anywhere even when they are in the pool. There are bird poo on some of the chairs on the reataurants. Front Desk were very helpful and friendly especially Marco Pollo and Luz was good bartender, beach is good.

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