Melia Cayo Santa Maria: Cuba 3*

Had a great vacation, for the money its good value. But you are getting what you pay for. The beach is the highlight and the entertainment is good, but everything else is sub par. The rooms were all outdated and had multiple issues. The food was hit and miss as stuff like cheese was available some days and not available others. The A la carts are very hit and miss and usually worse than the buffet. Drinks are good but multiple times the keg ran out and cans of Mayabe were poured into small plast [... read more]ic cups. If your taking the morning airtransat flight home it says the bus arrives at 6:10am, ours showed up at 7:10 which was disappointing. In a addition the buffet doesnt open until 730. In addition the club in the middle of the two resorts is not included and they will pressure you to buy drinks or they will "call the police". Overall its alittle too bad the small things that other resorts due to make your vacation memorable are not done here. It is a very nice area but would recommend a newer resort.

Melia Jardines del Rey: A little disappointed

Our first impression was not great. We arrived at the hotel and got moved to a room, where a young man who did not speak English very well tried to explain to us why we were there and give us some important information. They asked for our passports which they then took and proceeded out the door, a few followed them of course as we were not use to letting our passports out of our sight. We did get booked in and baggage was placed into each of our rooms. A few of us were hungry so went looking fo [... read more]r the 24 hour snack bar, it was 9 p.m. however the people working at the snack bar where not prepared to have guests arrive. They ignored us when we first went in...so we left thinking that we were in the wrong place. We did go back when we were told by other guests that yes that was the place, however they had also been ignored in the past. We then find out that there were only a couple of items that you could get...one of the things they were serving up was a raw cold hot dog on a heated hamburger bun, which of course I didn't eat. I found the staff not your friendly "Cuban people" that I was use to when I visited Varedaro in the past. This was our first visit to Cayo Coco. We did give that snack bar another try on the second day, only to be served up a chicken sandwich which basically had three small pieces of chicken the size of my house key with peas carrots and maybe green beans...which of course I didn't eat. So enough about the food as we all know that you do NOT go to Cuba for the food. The weather was great and the beach was beautiful so on most days you could ignore the poor service, walking the unlit pathways at night, air in the water lines which sometimes made it a little hard to wash your hands (this was in the hotel rooms), getting your beach towels after the 5th day (this was a common occurrence as we spoke to a number of people/ the hotel was not at capacity so I would worry if you would ever get a towel if it was at capacity) I am not sure who the tall white guy was that walked around the buffet but my guess would be supervisor or manager. He walked around with a very sad/mad look on his face, not sure if he spoke English as he never spoke to us as we walked by and I never saw him speak to any of the staff. I almost felt like he set the mood for all the staff in the buffet...which wasn't a good thing. The hotel was clean and the little ladies that cleaned up the public bathrooms seemed to really work hard. If I ever go back to Cayo Coco I would not likely return to this hotel unless it makes the changes necessary to make it a welcoming resort..

Melia Jardines del Rey: poorly managed facilities

This resort was quite below my expectations considering that is operated by such a reputable chain " Melia Hotels" lots of attitude from staff and poorly managed, specially the food & beverage department.

Melia Internacional: Impressive resort

Brand new resort which actually matches the pictures you see advertised online and the high star rating. New, shiny, quality built and so super clean. It is still not quite complete (in some sections) as it recently opened. Once it gets there it will be quite impressive. I am looking forward to the fully completed facility.

Melia Peninsula Varadero: Wonderful Vacation

My daughter and I had a great time at this resort. The weather was great, beach is beautiful and the staff was friendly. The food got a bit boring after a few days but there is lots of options. I definitely recommend the Japanese restaurant.. best meal of the week. We met some wonderful friends and will definitely return to Cuba again.

Memories Cayo Largo: Great resort

What we expected of a 3.5 star hotel. Clean rooms. We had the upgraded superior room with ocean view, private balcony at the end of the resort. We had to visit guest services as the bottle of rum on arrival was not in the room and the mini bar was not stocked as advertised. For the second week, had to visit again for our a la carte restaurant invitations. Food was good. Lobster dinners exceptional. Beach had lots of seaweed washed up and some erosion. Staff very friendly, would do anything for u [... read more]s!

Melia Jardines del Rey: Lovely property

Enjoyed our stay. Great beach. Food was good. And rooms were clean. Only negative was the mosquitoes at night. Could not sit outside for long. Staff were very friendly and efficient. Preferred the buffet to the a la carte. Great breakfast.

Melia Marina Varadero: Great Value

Rooms were clean. Staff was attentive. Walk to beach is about 5 minutes and golf carts go by periodically if you don’t feel up to the walk. No shade at the pool, only 4 Bali Beds available and pergolas with partial shade. Palapas only available at the beach. Entertainment was good. Food was sub par but we always found something. Great value and I would return to this resort.

Melia Las Dunas: Great Family Vacation !

Travel dates: April 18-23, 2019 Ages of Travelers: 82,52,21,18,16 Family vacation was great ! The beach is one of the most beautiful powdery white sand beaches we have been too, pools are large and clean. Resort is large so we were able to get on average 6 km of walking in each day walking to and from our room to the beach, restaurants and lobby. Food was good by Cuba standards and we enjoyed the Oriental and Pizza A la Carte the most. Our room was large with a larger than normal balcony, ba [... read more]throom is dated but functional. Grounds are beautiful. We enjoyed the lobby music at night, the shows and beach party. Staff at the resort are lovely. The only negatives about this resort is the distance from the airport ( 2 hours, but we slept !) and my mother fell in one of the lobby pools as she did not see it..be careful with the pools and steps around the resort ! Overall we all loved the vacation !

Melia Jardines del Rey: very nice

We loved the hotel, the staff was friendly and accommodating, the rooms were clean and spacious.We enjoyed a sailboat ride and a trip to Lenny"s for lobster and shrimp.The Japanese restaurant just off the resort was excellant.

Melia Cayo Santa Maria: Great resort

We had a wonderful two week vacation at the Melia Cayo Santa Maria.Perfect room location and size,short distance to beach, buffet and pools.All of the staff( can’t name them all) work very hard to meet everyone’s needs.They all have lovely smiles while working so hard and deserve a lot of credit for giving us a great vacation.The Tex Mex and Japanese restaurants were good, and the buffet was sufficient. The beach grill and 24 hour snack were our favourite spots to eat .Our room was large and [... read more] kept very clean.Room was ready when we arrived and we were checked in very efficiently and taken to our room and given an explanation of the resort by two great guys.Beach was amazing and we were well taken care of by the beach attendants.All the bars..beach,lobby and pool had great service but their seems to be a major inconsistency when making drinks, hard to get the same drink throughout the resort.We highly recommended this resort and will definitely return.

Hotel Camino del Mar: Very nice resort

The resort is amazing. The grounds are very well taken care of. Our room was very clean and lovely. We had a beautiful view of the pool and the ocean. All staff were very friendly and helpful. Service was great. The food was plenty and excellent. We have no complaints what so ever. We will return without hesitation. Great holiday.

Melia Jardines del Rey: Believe the negative reviews

We would only recomend the beach that by the way was the best we have ever seen, just unreal nice looking!!!The room was clean ! The staff looked overworked but friendly! Just read all the negative reviews, that how it is! The only reason we did not move to another hotel was the beach and the fact that the room was nice and clean and we were only there for 5 days! PS pools are not clean, buffet is not clean, beach restaurant had constant smell , food is not labeled at all!

Paradisus Princesa Del Mar: Beautiful Beach

The resort is getting a little dated, some tiles in the pool are off etc. but its clean and well cared for. They seemed to have a shortage of towels when we were there, but we did get some eventually. The service is wonderful. The beach is the nicest beach I have ever been at, the water is aqua and seemed to be calm all the time. The entertainment is very good and there is something different going on every night. The restaurants have good choices. we especially enjoyed the Japanese restaurant. [... read more] The buffet gets a little repetitive but that's fairly normal I find in most resorts in Cuba.

Melia Buenavista: Wonderful resort

Great location, amazing beaches, great snorkelling (even for beginners), very helpful and friendly staff, very clean, beautiful and spacious suites. It is a smaller resort and offers a very relaxing atmosphere which was perfect for what I was looking for. You have access to the facilities and restaurants at the sister hotels for additional activities and restaurants.

Melia Las Dunas: Great resort!

This was our 3rd time to Melia Las Dunas. First the positive: the beach is the best! It is kept very clean and the water is so warm! Our maid for the week was a sweet young lady who kept our room spotless. Compliments to ALL the staff, from front desk to restaurant/buffet/bar to gardeners, cleaners and also the bus driver to and from airport. The Air Transat reps/guides were great! We spent most of our time on the beach. We really enjoyed the lobby bar entertainment in early evening. Res [... read more]ort has a very positive atmosphere. The negative: There didn’t seem to be the selection of foods in the buffet as in previous years - but we always found enough to eat. The International beer garden ran out of beer of any kind. The walkway to the beach on the adult side was in rough shape. At night the walkways were not well lit.

Melia Marina Varadero: Loved it!

This is the resort you want to come back to!!!!!! My husband and I enjoyed our staying very much. We stayed in room # 1350 from April 12 to April 19th. Beach was amazing!!! Entertainment team worked very hard, we had 3 classes on the beach every morning!!! Service was great, including room cleaning, dining, reception area. Food was not a disappointment, it's simple but very tasty and there were many options... We thank all wonderful people who work at the resort and make it so beautiful  [... read more]and enjoyable. We will come back!!! Oleg and Asya

Melia Peninsula Varadero: Great resort at an amazing location

Hotel was nice, rooms were nice clean, bathroom was very nice with double shower. The air conditioner in the room had a weird smell after about 4 days. The grounds were clean and well kept. Staff was friendly and welcoming. The buffet was good, specially after a couple days when you know what you like. Certain items could be stocked up faster during the buffet times. Getting a outside table for 6 every meal was sometimes a challenge but we always found something. 24 hour snack bar was always nic [... read more]e for fries. Walk to the beach was right outside our room, and the pool/bar was right on the other side...Perfect

Melia Peninsula Varadero: OK resort, but Not a 4 star

Excellent pool and beach. Nice layout, clean site and friendly staff. Our room smelled like sewage anytime we turned on the air conditioning. A la cart dinners were great, buffet was much the same thing everyday. The BBQ was terrible. Beds are very hard the mattress felt like sleeping on a plastic crib mattress and pillows are flat. We had lots of fun, but not likely to go back.

Melia Peninsula Varadero: wonderful experience

really worth it. we be chilling at the beach drinking piña coladas one minute and the next minute we be at the pool bar drinking mojitos. really fun resort with excellent employees and outstanding service. trip to havana was a lifetime experience you should definitely do that.