Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(11302 Reviews)

review headshot

Private  - 

Verified Purchaser

Barcelo Bavaro Palace: It was meh

Room smelled moldy, food was disgusting and tasteless. The restaurant are worse, service was slow. The steak house was a joke. The resort itself is not too bad! If you enjoy food, this isn’t the resort for you. However if you enjoy tasteless seasoning free food. You will love this place. Makes me wonder if all these positive reviews are fake.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Catalonia Bavaro Resort: Punta Cana

Catalonia Bravo resort is not what I expected. Would like to get back my money. Poor service and room was deplorable. Bathroom area too small. Had to beg for them to change towels. Door key would not work. Keep having to go to front desk to get another 😒

Location
Value
Food
Beach
Rooms
Service
review headshot

Anne#  - 

Verified Purchaser

Catalonia Bavaro Resort: NOT an amazing hotel

The rooms were very poor furniture damaged. AC leaking water all day. Safe rusty and not working. Shower flooding drain not clearing water. Tub large duty stain. Did not use it. There was a large crab like bug in closet. I was stressed and fustrated .It took 1.15 mins for someone to come. I used a tiwel at the door to block and bugs.They egnored me when I asked to be move. Food good. I would like my money back or a % of it

Location
Value
Food
Beach
Rooms
Service
review headshot

Radica  - 

Verified Purchaser

Catalonia Bavaro Resort: Dated resort rooms need upgrading

Worst vacation ever, shout out to Kenia, very pleasant hostess, made you feel welcome with her smile and warm hug. Ask for 2 beds, got a king size and a cot. When my sister ask for another bed, associate at check in said none was available , but it's ok because he can fit on the cot. Beach towels was a no show if you got there after 11am. Some food items was good, but some too salty. Melencia at the bar was very pleasant, always had a smile on her face. Beach was ok. Trip to Sanoa island was o [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Royalton Hideaway Punta Cana: Trip to the Sun

Overall the trip was good. Went for rest and relaxation. Did not go for the entertainment. Had an excellent week for weather. Food quality in some locations were excellent , some were only good. The only downfall was the music by the pool was too loud. Place was very clean overall.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Secrets Royal Beach: Amazing staff

The staff were amazing! They were always positive, polite and accommodating! The quiet pool was perfect to relax. The shows were entertaining. The rooms were very nice. The buffet always had a great variety. The beach was disappointing because of the sea grass, and mud. I was hoping for a clear clean ocean to swim in but would not dare go in this ocean.

Location
Value
Food
Beach
Rooms
Service
review headshot

S. A. W.  - 

Verified Purchaser

Royalton CHIC Punta Cana: Small but great!

Great resort. We paid for Diamond Club and loved the extras...close rooms, premium drinks, special beach area, special beach bar and the surf and turf night on the beach - all wonderful. The resort was not full which made it wonderful for sitting around the pool - no fighting for chairs in the morning. The food and drinks were out of this world. My husband and I don't like Indian cuisine, but tried the Tandoori restaurant and it was fabulous! We rented a cabana with hot tub on the last day  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Kate.alberta  - 

Verified Purchaser

Royalton Bavaro Resort and Spa: Amazing - best ever all inclusive

My family had a lot of demands for our vacation and Shae Dureault recommended this resort and it did not disappoint. Amazing food, pools, activities, gym, entertainment and the lazy river was icing on the top.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Grand Sirenis Punta Cana Resort: Family resort

Nice hotel, nestled in a private area, well layed out with a beautiful landscape and grounds were well kept. Wonderful beach. Our room was nice and spacious. The public area seems lack of ventilation as it was muggy. The food was not the greatest but was ok. A la carte service was no better and the food was cold. Most of the Staff were very friendly.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Punta Cana Princess: Resort was immaculately maintained

The staff NEED to be better at basic English as service persons, some were quite intolerant of non-Spanish speaking guests, perceived a difference in the way CAUCASIAN and others were served/interactions Your menu items needs some serious improvements!!! Information sharing as to daily events, restaurants offerings has to be worked on

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Bahia Principe Grand Bavaro: Beautiful and Relaxing

Our Agent Natasha Spencer did an amazing job making the arrangements for trip. We got exactly what we asked for.. 2 bedroom junior suite close to beach and pools. It was conveniently arranged so that at checkout- you can go straight to airport and catch flight. The resort was well kept and beautiful. Staff were friendly and helpful even though they had difficulty with English. The rooms were a little dated and could be cleaner but it was good. Lots of great food to select from and local [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Charky  - 

Verified Purchaser

Ocean Blue and Sand: We will be back!

We had an absolutely fabulous time here! This was my second time first time during covid and I'm glad I came back. Staff are amazing, food was great so much to do we actually firhot to do an excursion. Great value for the money.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Bahia Principe Escape Ambar: Third Visit

We really enjoy this hotel. It’s clean and the restaurants are all fine. What is nice is that is you are there for an extended stay (us 10 days) then the resort is big enough that you can have some variety in your dining. All is all we would go back.

Location
Value
Food
Beach
Rooms
Service
review headshot

AlvaradoFam  - 

Verified Purchaser

Wyndham Alltra Punta Cana: Amazing vacation!

Myself, my husband, and another couple just returned home from the Jewel Punta Cana. We went for 8 nights to celebrate our 10th wedding anniversary. I am pleased to say the resort met and exceeded all our expectations. The resort itself is beautifully maintained with lush gardens and palm trees. There is a little area with Koi fish where you will find the flamingos close by if not in the pond itself. The pool is huge and they can be seen maintaining and cleaning it every morning. The rooms are [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Smitcath  - 

Verified Purchaser

Wyndham Alltra Punta Cana: Fantastic experience

This resort really exceeded our expectations. Staff were always friendly and attentive. Rooms were up to date and clean. Food was never a issue a large variety. I loved that you did not need to pre book al a carte. My only disappointment was the beach straight ahead was not swimmable so you had to go down the beach a bit and there was a small section they had roped off to swim in. This however is not in the control of anyone but mother nature lol. I would recommend this resort to anyone.

Location
Value
Food
Beach
Rooms
Service
review headshot

Cala  - 

Verified Purchaser

Ocean El Faro: A one time

Hotel is nice, food not what I expected. Canadians…no bacon for breakfast! Only a handful of staff enjoy their job. As the the rest, service is horrible. Poor management I would say. Staff turn their backs towards a line up of customers and they chit chat, their conversations are more important than your presence.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Ocean El Faro: Beautiful Resort

Hotel was beautifully kept. Staff not so friendly gift shop overpriced. Food was good desserts amazing Mikes coffee shop is fantastic, the Italian ala carte horrible. All other restaurants were great. You need to wake up early to book tese for the al a cartes

Location
Value
Food
Beach
Rooms
Service
review headshot

Dar and Meg  - 

Verified Purchaser

Melia Punta Cana Beach Wellness Resort Adults: Great time - first time in Punta Cana

This was our first trip to Punta Cana. We chose this report as it was advertised as being - adults-only, quiet/zen, and with a good selection of restaurants. We booked The Level and in our opinion that was the right thing to do. We chatted with many non-Level guests and they had a very different experience: "limited or no service on the beach or at the pool, only one restaurant available for both their lunch and dinners daily (buffet at the beach), crowded golf cart service, delays getting r [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Sabra90  - 

Verified Purchaser

Occidental Caribe: Not impressed

I wasn’t impressed with this resort at all. I will not be back and I would suggest to anyone looking to book this resort to definitely reconsider. Food at the buffet is horrible, hotel is outdated and needs major repairs and cockroaches were found in our room.

Location
Value
Food
Beach
Rooms
Service
review headshot

Popoff69  - 

Verified Purchaser

Bahia Principe Explore Legend: Average OK but not amazing.

We stay in Bahia Principe Fantasia in beginning of October. First, rooms strong smell of mold, its not that we can't handled but be ready for this. Cleanliness of the rooms was ok. Swimming pool and splash pool was maintaining well. Buffet just prefect, ignore all restaurants accept Japanese. Beach activities just nothing. Completely zero. Bars, especially Lobby you have to tip them otherwise they almost ignore you. Shows and evening entertainment was not amazing but not bad. Gene [... read more]

Location
Value
Food
Beach
Rooms
Service

Next Page