Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(3046 Reviews)

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Private  - 

Verified Purchaser

Sol Turquesa Beach: Beautiful resort

This was the most beautiful resort I visited so far. (I have been in Cuba 19 times to 3,3 1/2 and 4 star hotels).We stayed 2 weeks. The hotel is in a hill, surrounded by nature, very well treated gardens and trees, with view to the ocean. The swimming pools are in layers, connecting each other by a small waterfall (that is wonderful for a free back massage). Although there are too many stairs , there is also an excellent cart service that pick you up and down through the hotel. We used multip [... read more]

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Private  - 

Verified Purchaser

Memories Flamenco Beach Resort: Amazing beach!

The hotel is an older one and it is showing it's age. The beach and staff makes up for the it. This hotel is remote so there isn't a lot of activities close by so be prepared to travel up to 2hrs to get to any activities. And bring strong bug spray or cover up after 6pm.

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Private  - 

Verified Purchaser

Memories Paraiso: Good Resort

Overall the resort is ok. There are a lot of things that can be improved. The entertainment staff is amazing and make the whole experience so much fun! There are other things however such as the dirty pool, bugs in room and lack of variety in food which make the resort just ok. There were some minor improvements in food from the last time I went a few months ago. The entertainment makes the resort enjoyable!!!!

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Private  - 

Verified Purchaser

Memories Paraiso: Memories Hotel

The hotel was ok but we weren't happy with the roches we found in our rooms. The food was not that good. And it was always the same things every night. But we enjoyed the entertainment staff they were always nice and happy and on the go all the time. We want to say hey to Rosbel, Andy, Victor, Anna in the kids club and our bartenders Ray and other. But over all we had a great time and made memories that we took back with us.

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Lucycanada  - 

Verified Purchaser

Sol Turquesa Beach: Beautiful!

Cleanest and most beautiful resort I have been to. The view is mind blowing. The staff are kind and so willing to please regardless of tipping. I actually did an experiment during our visit. To prove wrong all reviews about staff only serving well w tips our family of 5 did not tip for 12 days. On the 13th and 14th day we tipped all staff that served us amazingly for the entire two weeks we were there. Majority didnt even want to accept it or were in tears. The food was good quality and tasty ev [... read more]

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Private  - 

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Memories Caribe Beach Resort: Fine Resort

The resort is well kept, rooms clean, activities interesting and enjoyable, the beach is above average, the staff is friendly and accommodating, the food is quite good with a lot of variety. I would recommend this resort.

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Private  - 

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Resonance Blu Varadero: Not bad

Was great but the food was bad.. but the beach and pool was awosome. Serves there is good.. room was clean... but its not for singles.. its for family and couples.. .

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Private  - 

Verified Purchaser

Memories Caribe Beach Resort: Nice resort

Lot of mosquitoes due a swamp that is in the middle of the resort Gym opens too late 9am Beach is Amazing !! Service excellent ..........................................................................

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Private  - 

Verified Purchaser

Memories Flamenco Beach Resort: Very good resort

The hotel itself is a bit older and not as luxurious as we are used to it is fine. Everything worked fine a/c and toilets were working. And if you needed anything extra the staff was very helpful. The pool and the beach were awesome! The entertainment crew was Great! The food was good and had quite a bit of variety! All in all we were happy with are holiday !

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Private  - 

Verified Purchaser

Memories Flamenco Beach Resort: Aris is the BEST!

The resort was pretty good for a Cuban resort. There was plenty of food at all times. The A La Carte restauranta were all good with the exception being the italian one. I would stay away from the Italian a la carte if you are planning a visit. While we were there we spent time at the swim up bar with our favorite bar tender Aris. He made awesome drinks and was very quick to serve people. HUGE shout out to Aris for the awesome customer service throughout our stay. He is one of the best! Apart fro [... read more]

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Private  - 

Verified Purchaser

Memories Caribe Beach Resort: Amazing Resort!!!

I spent a week at Memories Caribe Beach Resort and had a wonderful time. Great beach - water is shallow, clear and warm, good food and great staff- shout out to Jordan- gardener, Eiden Aquatics, Carlos Manager, Leodanys for great Omlettes, Barbara - souvenir shop and Ilen for entertainment and Alex front desk. They provide great service and always smiling.The property is well kept and flowers beautiful. I would definitely recommend the resort! Roberto the flamingo is friendly too. Too bad he  [... read more]

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Andrew  - 

Verified Purchaser

Memories Caribe Beach Resort: Memories Caribe Beach Resort

We thoroughly enjoyed our vacation, from the rooms to the dining and the facilities, snack bars it was great. The entertainment was superb, in addition to the theater which had great singers the resort also had activities and singers by the pool, the piano bar was great from the guitarist to the pianist to the sax player they sure had us occupied for the evening . The only thing I found bad was the WiFi, we were not able to contact family members for 2 days and other days it took a while to be c [... read more]

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Sandythehurricane  - 

Verified Purchaser

Sanctuary at Grand Memories Varadero: We definitely will be back!

Me and my 2 friends just got home from Sanctuary Grand Memories this Sunday and couldn't be more happier with how amazing everything was. Great service, amazing staff, overall everything went super well for us and we highly recommend any first time travellers to Sanctuary Grand Memories. Thank you again to the staff for your amazing hospitality!

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Lina  - 

Verified Purchaser

Memories Caribe Beach Resort: Good place to relax

The place was moderately clean, well-maintained. The staff are nice, the food is decent. Daily entertainment was not good, However, the show at night was better. There's not much of dancing for younger people though.

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Oliver  - 

Verified Purchaser

Memories Flamenco Beach Resort: Thank you!

Hi Kelly! Thanks for setting up a great holiday to Cuba for my son and I, and in less than 24 hrs before the vacation. Great job!! Sunwing took great care of us. We were even able to set up a one day flight trip to Havana. We will definetly call you for our next vacation.

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Sandy  - 

Verified Purchaser

Memories Flamenco Beach Resort: Great resort.

We spent the week of July 24th to 31st, 2017, at this hotel, building one, second floor, ocean view. Overall I liked this hotel and wouldn't hesitate to recommend it. The rooms were spacious and always kept clean, and the air conditioning made me sigh in relief each time I walked into the room. The maids were very nice and helpful, extra pillow, no problem!! The pool was large, clean and beautiful. The ocean and beach were to die for, it resembling one of those pictures that you see in [... read more]

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Hannah  - 

Verified Purchaser

Sol Turquesa Beach: July in Memories

Hotel was build in 2003 and it's in good shape. Pools are amazing and well maintaned. Beach is beautifull with constant breeze but devided to two classes:regular with plastic chairs and Diamond with nice and comfortable streached canvas.However you can use any part of beach but not the chairs. Same with bars; domestic cheep drinks or fancy for Diamond club members. Rooms are big with nice balcony some of them updated but some of them with old TVs and cacroaches. We enjoyed the second one and af [... read more]

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Private  - 

Verified Purchaser

Memories Flamenco Beach Resort: Fantastic Beach!

Our room was not ready by 4pm. Room towels were disgusting with stains. Bedsheets, pillow cases and blankets were smelly. Our soft drinks were refilled daily except for one day where they ran out. The cooked vegetables at the buffet were always over cooked. The rice were under cooked. Their pina colada drinks were powdery. The food at the snack bar was great! The beach was amazing with very fine white sand. We were always able to find beach lounge chairs. The resort is missing hu [... read more]

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Private  - 

Verified Purchaser

Sol Turquesa Beach: Would not recommend

We were travelling as a family of four - 2 adults and 2 kids. The room was standard for Cuba, but very uncomfortable beds. I mean springs digging into your back uncomfortable. They give you one 1.5L bottle of water in your room per day and nothing more. The pools were the best part of the resort. Four pools gave the kids the option of where they wanted to hang out for the day. The people are nice as usual, but the service was very slow and inefficient. Sometimes you would get your drinks (water  [... read more]

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Brad17  - 

Verified Purchaser

Memories Caribe Beach Resort: Cuba Solo 2017

Beach was beautiful. Service was excellent. Pool and the grounds were nice. Food was good. Options to travel to clubs, a club on site would be more convenient however, this setup is what I prefer. I can go to a club back home and the option is available there, it just differs the socializing experience having it off site. Shows/activities were entertaining. They were as inclusive as you choose to make them and the staff made good cases when convincing you to participate.

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