Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Pamela  - 

Verified Purchaser

Sol Varadero Beach: Wonderful week away!

We have travelled to Cuba many times, probably 18 in total. It's been a number of years since we were in the Varadero area. The beach is AMAZING!!!! You can't go wrong when it comes to Varadero beaches. The hotel itself has done an outstanding job fixing up and renovating the grounds, they are extremely clean and well maintained. The staff were very friendly and always willing to assist. The one downfall in our opinion would be the food. Very hit or miss and not very much selection at a [... read more]

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Private  - 

Verified Purchaser

Sol Varadero Beach: Ok resort

Sol all inclusive Well all we can say about this resort ,it's not up to its standards First A/C.... was kept at 24, we called it in no one came, the front desk said they went, so we left it .2nd the first day we checked in , got to the room the whole room stunk, the pillows , sheets , curtains .etc etc we told our guide about it , he went to tell the front desk , not sure if they did anything....entertainment was held late after9pm. No entertainment during the day , like other resorts we have  [... read more]

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Jackie  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Loved the resort!!

The resort was beautiful, the rooms large and clean. The staff was friendly and helpful and happy to be of your service. The beach is beautiful and the sea water is clean, clear and warm. There are lovely palapas with loungers to keep you on the shade and the pool is enormous and clean with lots of loungers. The food is good with many options to chose from. The specialty restaurants were lovely and the food was very good. I would definitely return to this resort.

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Private  - 

Verified Purchaser

Iberostar Origin Playa Alameda: Terribly Disappointing!

Not a newcomer to travelling in Cuba but bewildered by this last trip and the poor service received at this resort. The room we checked into was one I would have never have stayed at back home (too much to write about with limited characters). Disgusting! The food at each and every meal was extremely disappointing and what was the most troublesome was the lack of caring & pride of service from the workers here. Not at all what I have seen in the past 25 years while travelling in Cuba. I would no [... read more]

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Byron  - 

Verified Purchaser

Sanctuary at Grand Memories Varadero: Would recommend this hotel

Sanctuary at Grand Memories is nestled in a quite corner of the Grand Sanctuary Resort. Although we had full access to the entire complex, we barely strayed from Sanctuary. Everything you need is there , especially if you enjoy a much more subdued environment. The rooms were very nice and there was ample hot water and pressure. I was pleasantly surprised to have very good wifi. The private beach was not crowded and the water was so warm in May. The restaurant at Sanctuary was always a le carte.  [... read more]

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Sharon  - 

Verified Purchaser

Memories Jibacoa: Another great stay

A solid 4 star resort. The main draw for us here is the reef to snorkel on. Never fails to impress. The resort was well run and they are coping well with shortages in Cuba. Food was plentiful and COVID protocols were strictly adhered to. Buffet is open but the tables are roped off about 3 feet so you point and they put the food on your plate. Not sure if I ate more or less because of it 😊. This was our 4th visit and and 5th may be in the future for us at some point.

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Private  - 

Verified Purchaser

Memories Jibacoa: Great Vacation!

We stayed at Memories Jibacoa April 25-May 1. This was our 4th stay and we were not disappointed. The resort is lovely and the staff are great. We did lots of snorkelling and enjoyed relaxing on the beach. The hotel and staff take Covid precautions seriously, which we really appreciated. Masks are required in common areas and are worn by all staff. The food is good and we were able to eat every meal outside, which we really enjoyed. We opted for Diamond Club, which was worth the extra cost. The  [... read more]

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TJansen  - 

Verified Purchaser

Starfish Varadero: nice, relaxing resort with a fantastic beach

The hotel complex is older, but kept very clean, Staff were all very friendly and Betty our room lady looked after us very well. We were very lucky to have her. We had a ground floor bungalow and it is well worth it. Food, well, adequate is all I can say. Beach was beautiful, and water very very clean and crystal clear. We would return

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Tania  - 

Verified Purchaser

Starfish Varadero: nice, relaxing resort with a fantastic beach

The hotel complex is older, but kept very clean, Staff were all very friendly and Betty our room lady looked after us very well. We were very lucky to have her. We had a ground floor bungalow and it is well worth it. Food, well, adequate is all I can say. Beach was beautiful, and water very very clean and crystal clear. We would return

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Private  - 

Verified Purchaser

Blau Varadero: Really nice resort

We were upgreaded to the ocean view room, we had a beautiful view of the pool, grounds and oceon. Resort has been well kept. Staff are very friendly. The food and drinks were fair. We always found something to eat and drink. There is no longer the Tourist peso, for tiping they now prefer canadian dollars, no coins!

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Amazing resort

Hi Martine thanks for your help! Everything was good ; the resort; was nose and clean , food was good the people are nice and friendly , beach is outstanding . We would go back again and would recommend this place to v everyone. The flight WESTJET was good; on time and really friendly staff. The problem was aero port Toronto - we have to stay in the plane for more then 2 hours and the staff of Westjet trying to comfort everyone giving water and inform us old time what’s going on! Thank [... read more]

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Jojo  - 

Verified Purchaser

Paradisus Princesa Del Mar: Great resort

We had a great time. Masks were mandatory in the buffet area and all servers wore a mask. It was very clean despite a water break that they worked on all night and rectified. I only wish I had known about the CUC no longer being accepted. I realize that it’s not the hotel’s fault but it left me with less tipping money. The staff was excellent.

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Larissa  - 

Verified Purchaser

Memories Jibacoa: Beautiful resort

We just spent a week at this resort- I was appreciative of the protocols in place to keep everyone safe. The cleanliness and on-site staff was abundant. Very relaxing atmosphere- not a place to go if you want to venture out and do stuff like horse back riding etc.

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Eline  - 

Verified Purchaser

Melia Peninsula Varadero: Nice family resort, but missing some amenities due to low occupancy.

We had a great time staying at this resort as a family with 2 kids (2 and 4 years old). A few things weren't ideal. 1) Timing of meals. The lunch buffet started at 1 pm and dinner at 7 pm. Restaurant that normally opens at 11 am by kid pool was closed so the only place to get lunch before 1 pm was the snack bar at the adult pool which had very limited options. I ended up making sandwiches for the kids at the breakfast buffet and taking those with me. 2) The family rooms are at the furthest po [... read more]

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Private  - 

Verified Purchaser

Blau Varadero: Nice resort

Nice resort. Overall well maintained. Some improvement may be needed (water in the washrooms by the pool) . Staff were friendly. Providing wifi without the use of short term voucher (a hassle) can improve a more pleasant stay. Staff used masks and guests were obliged to use the mask in restaurants.

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Private  - 

Verified Purchaser

Blau Varadero: Nice Resort

I recently spent 10 days at this resort. The Blau is a beach front Varadero resort, pleasant grounds, spacious pool (but the jets were not working), the beach is long with white sand ( most days were windy and the flag was yellow). The room I stayed in was upgraded as part of the "Select Concept" with ocean view balcony, comfortable king size bed, hot water pressure fine, hair dryer, iron, ironing board, and mini fridge. The food was mediocre, not so much a lack of supplies but a lack of culina [... read more]

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Funtime  - 

Verified Purchaser

Paradisus Varadero: Fantastic resort

The resort has a fantastic ocean view dinners and beautiful walks. One of the best lobby in lobby Bar that ever been to.The rooms were newly renovated comfortable beds.Lots of food options. Staff and people all very friendly and helpful. Would definitely book again and would recommend.

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Private  - 

Verified Purchaser

Blau Varadero: Great vacation!!!

Hola!!! My wife and I had a great time in Blau Varadero and would highly recommend to anyone. We are planning to go again next year. Staff are very friendly and polite, there’s always lounge chairs at the pool and beach no matter what time of the day. We enjoyed the pina caladas, mojitos and cappuccinos 😜

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Private  - 

Verified Purchaser

Valentin El Patriarca Varadero: Awesome Resort

Just got back on May7th.Check in was easy and fast. Our room was ready which was great so we didn’t have to worry about keeping our luggage somewhere. We were in room 4111 which was a very short walk to the pool as well as the privledge restauant. We were on the bottom floor and had two double beds. I had requested both so was very happy about that. The room could use a bit of updating (electrical outlets fixed) but it was absolutely fine and clean. It had a nice patio. The bed was comfortable [... read more]

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Private  - 

Verified Purchaser

Melia Peninsula Varadero: Awesome choice!

Our agent, Carol Webber recommended Melia Peninsula varadero and I am so glad we went with it. Was better than expected. My biggest concern was the bathroom but I was relieved to find it clean, well maintained and modern. Food wasn’t the best with same food day in day out but it wasn’t bad. The hotel restaurants could do better - felt like buffet was food served at the Italian one. The Japanese one was a good experience but the food was blah - we ended up at the buffet after. The hotel had  [... read more]

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