Walking in the hotel on the first day and seeing the lobby was beautiful however, everything from that point onwards was terrible. The rooms smell musky and mouldy, the sheets felt dirty and the bathroom did not have face cloths. I had to change room when I got there because the room smell really bad and I was traveling with my 3 years old. I also travelled with my dad and 3 days into the trip, I had to take my dad to the doctor because he could not breathe in the room which cost my brother and [... read more]I $430 US after which as soon as he was out of the room, he immediately started breathing better. My brother looked at the air filter that is supposed to be white and it was black. The food was terrible, if you are not traveling privilege, please don’t go there. This is the worst experience I have had in all my vacations over the years. I have requested to talk with a manager 3 days before leaving and I was not able to because he was not available. One morning I woke up and my entire body was swollen ( my skin get swollen and itchy when exposed to dirt). The room feel damped all the time, your money and clothes feel damped and if the bed. I will not ask anyone to travel to this hotel ever
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Riu Bambu: Party Resort!
If you’re not into parties stay away. App helps a lot, as you can order things you might need
This resort also has lots of kids.
Checkin in ok, rooms ok, usual Dominican open bathrooms, with water closet.
TVs not working to good at first. Air cold or off, same with fan … both noisy as with drunk people returning from disco at early hours,
Pool areas are not the cleanest, stained chairs, and stained beach towels… no cleaning going on that we could see other than the pool guys throw[... read more]ing pails of water from pool onto deck tiles.
Pool Bathrooms are cleaned only 1 a day, late afternoon atrocious!
The bars are great, and the bartenders will make you happy!
No need for reservations other than the steakhouse which we did not partake in..
Also way too many smokers! Show as where as usual in resorts
1 week was enough
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Bahia Principe Explore Legend: Magical !!
Fantasia is a great place for families with children. Plenty to do to keep you and the younger kids; ( I suggest ages 1 to 10.) as active or chill as you prefer. . Pools and water slides. Kids club. Nightly entertainment from 8 pm. The light shows and fountains make the place look magical !!
The resort is bright and sunny during the day, with shade under canopies or umbrella. Even with some daily showers, it dries up quickly. Rooms are spacious enough for adults and children. Mini fridge fille[... read more]d daily and food, snacks and drinks are plentiful.
It is a great destination in the Caribbean so do expect to see some insects and small critters around, which my 4 year old grand child was excited to see.
A short tram ride will deliver you to the Fantasia section of the beach, where the snack bar is located. A short walk over to the left you can enjoy the new pool features of the Punta/Bavaro resorts. Overall we could not ask for more; except more days !! lol
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Toni -
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Royalton Bavaro Resort and Spa: September 2023
I would go to this resort on and on! No complaints overall!
My only suggestion: more place to hang clothes in the balcony, barely any space
Also very humid rooms , if we did turn off the AC the floors would be very wet.
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Kathy -
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Bahia Principe Escape Ambar: Very nice resort
The grounds were well kept and the staff very friendly. The poolside ladies were amazing. Rooms were kept clean. The food was overall quite good.
I did have one disappointment...it seems like you cannot attend the Dominican emtertainment night without an additional fee...this woukd have equated to approx 30.00 per person, which I thought was quite steep.
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Margaritaville Island Reserve Cap Cana Hammock: Beach lovers avoid!
We had a good vacation but we are pool people. The beach is so bad at the resort they tell you to walk to the next resort. However even walking to it is tough as there is broken glass everywhere so forget long walks on the beach. Also the shoreline has a ton of seaweed ( way more than anywhere I’ve seen) and coral so hard to walk into. Aside from that food is better than almost any resort I’ve been too. Rooms are beautiful. Get the villa. It’s worth it. Although ac is an issue across [... read more]resort. Staff are great. Drinks are as good as anywhere and when went it was dead. We almost had the pools to ourselves. Don’t go if you have kids as there is NOTHING for them and almost no activities if you are into that.
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Gatco -
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Melia Caribe Beach Resort: Really bad resort, not worth it.
I recently stayed at the Melia Caribe in Punta Cana, and I was not entirely satisfied with my experience. While the hotel was not terrible, it was not up to par with what I expected from an all-inclusive resort.
Here are some of the specific issues I encountered:
* The hotel is starting to show its age. There were some areas that could use more maintenance, such as the pool area and the lobby.
* The rooms were not always clean. I found spider webs on the ceiling fan in my room, and the AC[... read more] was very loud.
* The service was inconsistent. Some of the staff was very friendly and helpful, while others were rude and unhelpful.
* The food was mediocre at best. There were a few dishes that I enjoyed, but overall the food was not very memorable.
* I found cockroaches in some common areas of the hotel. This was very disgusting, and it made me feel uncomfortable staying at the hotel.
* The pools were not very clean. There were not enough staff members to keep the pools clean, and I saw several cats sleeping in the pool beds.
Overall, I was not impressed with my stay at the Melia Caribe. For the amount of money you have to pay to stay there, I think there are better options available.
I would recommend that the hotel management take some steps to improve the following areas:
* Invest in more maintenance. The hotel is starting to show its age, and some areas could use a fresh coat of paint or some new furniture.
* Improve the consistency of the service. All staff members should be trained to provide excellent customer service.
* Improve the quality of the food. The food should be more consistently delicious and memorable.
* Clean the pools more regularly. There should be enough staff members to keep the pools clean and free of debris.
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David922 -
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Ocean El Faro: not a 5 star but a wonderful vacation
I'll start by thanking the people who helped us through out the vacation Nicky the receptionist who gave us the best swim up Teresa the housekeeper and here friend who took over Luis the tram driver who was amazing .Then i would like to thank all the bar staff at the swim up bar by the lazy river . All the staff from ground keepers servers pool cleaners you are amazing helpful friendly and not at all nasty like some of the reviews have said .The room was amazing best swim up we've had the vide[... read more]o reviews are 100% accurate however the patio door was really hard to open and shut it is very heavy even the house keepers had trouble so resident animals two cockroaches both taken care of very efficiently and quickly by the staff a crab(Ernie)and a family of Gecko's. The pools are great food not so much if your a foodie you'll hate it however it is good for everyone else , themes at the buffet sometimes hit and miss best restaurant blue moon worst dolce vita best vibe Sakura and the steakhouse is good too .Wifi is good no problems with or the hotel app which makes it easy to book restaurants and see menu's programs etc ok shop expensive aren't they all gym didn't go or spa again too expensive for us casino is it? tiny bowling great fun bars good mike's coffee bar great no problems getting served entertainment good not great but they all work their butts off to make it a good evening no the cons beach not great to much seaweed and very rocky plus the sellers drive you nuts now the big no no the Premium guys they will not take no for an answer and when you say no at the end of the pitch they get real nasty!!! so if they come up to you just tell them to f off they understand that . ! will finish on a positive we had a great ten days and would come back in a heartbeat
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Private -
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Royalton CHIC Punta Cana: Great, Good & Not so Good!
The Great; Marie our personal concierge was amazing and always kept us up to date with activities and meal options. Polo and Leydy of the serving staff were top notch. Watson and Jean Carlos as pool waiters were fast. The spa was a wonderful experience and well worth the time and cost, the individual staff attention was exceptional. Insomnia cafe was a feature and the diamond club beach bar and restaurant was a gem spot.
The good; Food was often similar but good quality. The drinks were varie[... read more]d and with Diamond club you could get almost anything, even expensive scotch. All staff were friendly and more than willing to try and help.
The not so great; other than the spa, the hotel needs repairs in all areas. *Our room didn’t smell wet which was good but had broken tile, a broken light shade and lots of flaking paint. The hallways, stairwells and most common areas had some disrepair. An evening storm had knocked clay tile from roof which shattered on the ground; took 3 days before the shards of dangerous pieces were swept up.
The hotel pool was dirty; all walls were covered with algae, lots of tiles missing, garbage floating around (which I know is guests inconsiderateness) but even in the morning the pool was dirty. By the afternoon it was not good.
Advertised beach and pool volleyball consisted of 1 terrible ripped up water logged ball and no organization. The vibe team were more interested in anything to do with dancing. *The fitness instructors were well organized and consistent.
Beach was not good; seaweed (which can’t be helped), a tractor was driving around overloaded meaning he wasn’t picking anything up… needs training. *Waves were beautiful.
Suggestions; more pool cleaners from 6pm or at 6am. A deducted repair team with a lead hand who can recognize and prioritize repairs. The team also needs proper tools. As an example; a plumber in the lobby bathroom spent 2 days changing urinals because he didn’t have the proper equipment. He also was unrealistically asked to reuse tiles that were not meant for the job.
Finally we enjoyed our trip. The good outweighed the bad and we made it 4 out of 5. We are not complainers at all but if we were a negative couple the rating would have been a 2 or 3.
5th Royalton and will stick with the brand but maybe not CHIC until a remodel.
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MikeD -
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Sanctuary Cap Cana Luxury Collection Adults Resort: Sanctuary Cap Cana
Amazing resort with great staff going above and beyond. Our very own plunge infinity pool was a special touch. Honeymoon suites in the Castle were fantastic with lots of privacy. Restaurants were very good especially the Steakhouse. Our butler took care of anything we needed all week. The VIP service was great at the airport. 9.9/10
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Very well traveled -
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Melia Punta Cana Beach Wellness Resort Adults: very nice large resort
The resort is close and a short drive from airport a big bonus. The ground are beautifully kept and lacking of wild life.
Check in was very smooth but the room was not ready.
The room was very nice but the bathroom was so small.
The main pool was large, too deep for most people, if you were not over 5 feet 5 inches it was over your head and the pool was very dirty every day, only seen someone clean it 1 time in the 7 days we were there, not impressed .
The food was just ok and not very imp[... read more]ressed there either. Not much to chose from.
The transportation in the resort was very good to get around from anywhere you were.
Over all very disappointing .
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Bahia Principe Grand Bavaro: Bahia Principe Grand Bavaro Is Not A Good Choice!
Bahia Principe Grand Bavaro, is a very bad maintenance hotel, everything is falling a part! tripcentral is great company! I'm refering to the hotel in question! We have to book Bahia Principe Grand "Fantasia" that is a great hotel so, void this hotel at all cost! In general the staff and location is very friendly and somehow likes to help, however, it all has to be with the hotel poor maintenance!
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Melia Punta Cana Beach Wellness Resort Adults: Wonderful time here!
The resort was beautiful, the activities were so much fun, and the staff were incredibly kind. They treated my friend and I like princesses, and did everything to ensure we were having a good time! I would 100% recommend coming here :)
The hotel was excellent the service was very good, and my butler Modeso was fantastic he made all my reservations for the restaurants and also my birthday celebration. Clara Diag was my maid and she did a wonderful job in keeping my room well-stocked with clean linens and towels. the service in the Buffet was fantastic Roner was one of the servers and he is a wonderful person. This was my second visit to this Resort in nine months and I enjoyed both visits.
I think it was fantastic I enjoyed the meals, the atmosphere was great. My maid Clara was very good she kept the rooms clean at all times. My butler Modesto was very cooperative and helpful at all times. I had a great stay and I will recommend this resort to my friends and family.
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Anna -
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El Beso Adults Only at Ocean El Faro: Great Resort !
Everything was fine. Except the staff that work at the hotel were a little bit uptight. They should be a little bit more friendly...... Food was great and the Beach/Pools was good as well.....
Overall Rating I would say 4 stars out of 5...
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Chris Hoage -
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Riu Republica: Gone downhill
Here is what we put on facebook over 2 posts
First post
So we landed Tuesday. We were here back in 2019 and loved it.
This time. Not so much.
Here is my halfweek review:
Restaurant:
Food is not what we remember. I've never been to a resort where A la carts are first come first serve. The buffet is good but typical. Today my omlette was made with a huge chunk of cheese just in the middle. It was edible. But just laziness on the cooks part.
Rooms:
Sub par for a 5 star. Our toilet seat [... read more]is not attached properly and if I had to guess has never been attached. Pic attached
3 small lumpy pillows that remind me of a half filled bag of chips. No cases on them yesterday. I've made 3 requests for extra pillows.
Rooms are hot. 25 to 29 degrees all day.
We have been back to the front to have cards reprogrammed as they stop working randomly. This is a theme I had seen on other posts. Three times so far
Drinks
We are experienced travelers so we brought bubba for beer and yeti for other drinks. I've had a few mudslides here but yesterday they made one with sour milk. I could tell on my first sip. This isn't one that sat out in the sun for hours. Freshly made.
Could tell right away it was off. Poured it out myself in the bathroom. Chunky. I'm sure half cut I might not have noticed right away.
Asked for a rye and Pepsi. In the yeti (35 ounce) and it was half rye half Pepsi. I watched the bartender open a new bottle and pour a third of it in and add Pepsi. I tried to get him to stop. I know the vibe of the resort is party. But this much alcohol is honestly dangerous. I did pour half out add Pepsi and had a great drink. But pay attention.
I won't rate the beach as the water is choppy due to hurricane Lee and we have made the decision to be safe.
The sunset was unreal and will be where we take our trip picture to put in our frame. It is truly beautiful and only slightly behind cuba and way better than anything in Mexico
Be clear this is not a luxury adult 5 star resort. It is a party oriented 4 star and it does that wonderfully. We are having a great time but it will be our last time.
It is very tired compared to 2019. At two years old it was great. Now they put the tiles falling off pool at the edge to be picked up by staff. They have installed "speedbumps" on the table in the party pool to prevent it being used as a slid as we saw in 2019. Maybe it was a safety issue.
Again very inconsistent. Throughout. Tips are the only way to get service. I shouldn't have to bribe to get basics.
I know there are a ton of people who will Disagree and say it's a great place. And for someone looking to party all week it's perfect. For me. It's a pass next time.
Second post
Just wanted to do a follow up to my midweek review. I am likely going to get a little more flack this time around.
My midweek review is here
https://m.facebook.com/groups/riurepublicapuntacana/permalink/3627539784190974/?mibextid=Nif5oz
and I won't be repeating those concerns.
The second half of the week went the same as the first half.
Disappointing
They did send someone to fix the toilet seat. But he left without fixing it.
I did get 2 extra pillows on day 5
And we had our room cards recoded a total of 4 times. Twice both having to be done.
But where things went downhill is when safety became a concern. When I say this I am one to be fearful but my partner does get a little sheepish during conflict. We were not involved but just in close proximity. Likely a love spat. But the crashing and banging drew the attention of more than one security and I believe ended someone's vacation early. Video from our balcony. I understand the resort can't be held accountable for someone's actions but they create an atmosphere that drives this. It's a party resort and not anything else.
Lastly the general over demeanor of staff is miserable. We don't get smiles returned and tips are expected not welcomed. Overall my experience has stamped in to not come back and we are now having our friends bridal party of 9 look elsewhere.
I do want to end this review on a positive so a huge shout out to
Daniel at the activity/party pool
Alejandro at the lobby bar
Brian (female) at the second stage bar. (Furthest from the beach)
And
Edwar from the smaller buffet. That guy should have been in the NBA.
These folks did make us feel great — with Delaney Hoage.
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Paul -
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Occidental Punta Cana: Occidental Punta Cana
This is the worst resource which I ever visited Punta Cana above the other 5. So do not even think to go to this place or it will make your self regret and feel stupid. In my last word, garbage food and they will try to hook you up with their scammed time share.
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Private -
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Barcelo Bavaro Beach: Ok
Clean grounds beautiful beach. Rooms outdated, step in showers toilet beside. Premium level not worth the price, Mayan riviera Barcelo resorts so much nicer but beach not as nice. Lots of smokers and communication is a problem unless you speak spanish
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Riu Republica: Was great‼ï¸
Lots of fun partys, the jungle party along with the neon and a few other partys was lit. The music got kind of repetitive at the events but other than that i didnt even mind after a few shots. Lots nice & friendly people that just want to have fun..lots of nice & beatiful women... nice weather, great food, i enjoyed it🔥 riu republica‼ï¸ðŸ’—