Barcelo Huatulco: Amazing Resort!!

We were a group of 28 people (15 kids) and we ALL had a fabulous time at the Barcelo Huatulco!! Staff & service exceeded our expectations!.. Great entertainment in the evening, rooms were updated and very clean, food was great, beach was gorgeous and the weather was outstanding!! Overall a great experience and would definitely recommend this resort to families big or small! Thank you to Barcelo Huatulco & Tripcentral for a perfect vacation! Tracy

Barcelo Huatulco: Truly amazing

My first thought was how clean and well kept the grounds are. Washrooms were spotless, the public area was super clean. The buffet was well set up and always clean, My room was beautiful, beds were so comfortable, lots of room, washrooms were clean , spacious, and well lit. Air conditioning was very good. I haven't got one negative thing to say about the Barcelo. I will be back.

Occidental at Xcaret Destination: Great resort

We had a great 2 week vacation. The food was ok, nothing spectacular but not terrible either. The service was great, rooms were cleaned well and we had a great time at the pools. We spent 2 days at Xcaret park and really enjoyed the experience. I would go back!

Barcelo Bavaro Palace: Exceptional!

Loved virtually everything about this place! Fab beach, Fab room, Fab food. Only slight drawback being it was somewhat difficult to make reservations at the restaurants. Buffets has a great selection at all meals however.

Barcelo Maya Palace: Great Resort

We had a great family vacation, there were a lot of activities for kids plus the biggest pool we’ve ever seen! I would describe the food as good, not great and ditto for the beverages. I would definitely go back with kids, not sure I would for an adult only vacation.

Barcelo Gran Faro Los Cabos: Very nice - enjoyeable

Good value! A compact resort with good facilities, service and food. Nice beach, but too bad can't swim in that windy, cool ocean (end Feb.) with strong undertow. Nice beach otherwise, although more chairs with cover recommended. Enjoyed the pool - temp was good for us and close to snacks, bar (swim up). Waiters were prompt and pleasant.We enjoyed the Michael Jackson show, but the rest of the entertainment wasn't very good. The a la carte restaurants were limited to two as we aren't in to sushi. [... read more] We would have enjoyed a better selection of wines. Altogether a nice resort in a town where we could wander downtown and feel safe.There was a good choice of excursions and much enjoyed the whale watching and town tour.We would recommend this resort to friends.

Barcelo Huatulco: Very comfortable

This hotel is awesome!! Absolutely nothing to complain about! Fernando was our bar waiter and was amazing worked tirelessly. Location is perfect. Very clean. All the restaurants were great. Might have over eaten just a bit.

Allegro Cozumel: First time in Cozumel

We really enjoyed this resort. The location was great. The layout of the resort was so easy to get around and lots of option for busier pool activities or quiet pool areas to read. Beach was so close to pool and bar. Resort was well kept up from the lobby to landscaping to rooms. Dive center on site was particularly nice and all gear could be stored safely there. Food was better than some all inclusive and tried to have variety every day. We enjoyed the variety of fresh fruit and veggie o [... read more]ptions as well as the mango soft serve ice cream. Entertainment team did a good job of offering a variety of activities without being pushy. I really enjoyed the yoga from an outside instructor on Monday, Wednesday and Friday while the rest of my group was diving. Finally one of the best things about the resort was the staff. Can't say enough positive things! We talked to many people that have been to this resort repeatedly and we can see why. We are already talking about going back at Christmas.

Occidental at Xcaret Destination: Fantastic Time!

Occidental is a fabulous resort. There is wildlife everywhere and you really feel like it is a cozy resort, but in fact it is huge. The staff is fantastic (Victor the bartender, Fernando the activities guide) and very friendly. The food at the buffets was always fresh and the a la cartes really went out of their way with food and service. I highly recommend this resort and we will definitely return.

Palma Real: a great place to visit.minutes ,or walking distance to everything clubs or beach

spent one week in march of 2018at the allegro palma real cuba. had a great time. in the past several years I've been to cuba 5 times. so I can compare with justification. I visited the blau varadero a 5 star resort.to be honest and realistic there are differences the blau is quite large compared to the real,but as for service and dinning they are somewhat similar I am male,65 years of age with limited movement.the staff were truly sensitive to my problems with mobility, and they were very helpf [... read more]ul,assisting me whenever I needed help. to conclude I would highly recommend the real as a resort to visit no matter your age young or young at heart..great location. minutes from the beach and downtown varadero.would love to visit the palma again but I'm on pension so can't really afford to.maybe in a year or two.many sincere to the management and staff of the allegro palma real for a good ole time.love the people of Cuba!!

Barcelo Puerto Vallarta: Great Resort

Rooms are amazing, very large with huge patio or balcony. Service is awesome. I only have one complaint, the very small mosquitoes. You could barely see them, they loved me so I had multiple bites. However, my husband did not have a single one.

Barcelo Maya Colonial: Very nice resort

Beautiful resort, excellent service, friendly staff. Very clean and comfortable... Great location for exploring many attractions on the Riviera Maya, Cenotes, Tulum etc. Food was OK but not outstanding. Beach was nice but has many large rocks under the water.

Barcelo Maya Colonial: Very clean and spacoius resort

We stayed at this resort during first two weeks in March 2018. Room was comfortable, on the 3rd floor There are two elevators for use, so the was not difficulty getting around. The hair dryer and one light bulb did not work, however they were replaced within one hour. Unfortunately the new bulb burned out on last day. Mini fridge was stocked daily with soda, beer, etc. The king size bed was comfortable. Our friends did not get two doubles, although they requested at the time of booking. Air Tra [... read more]nsat agent tried to fix it, but no avail. Resort is very clean, there were many lounges available. Food at snack bar was same every day, selection good. The specialty restaurants were OK, although in couple the service was extremely slow, i.e main course was not delivered until 1 hr and 30 minutes. This resort offers many activities for kids and evening programs were u to par, except the "Circus". One drawback was beach. Too many weeds in water and along edge, rocks in water for about 2-3 metres. The staff was fighting "loosing" battle cleaning and collecting weeds. Maybe this is a "seasonal" issue.

Occidental Papagayo: Not the adult only youd expect.

Pool bar closed at 5pm, next to no entertainment, disco was a 30 by 20 room which bad sound system. Pool music started at 7am, Bar doesnt open until 9am. Buffet was small but nice! A la cartes were ok. Resort was clean and well taken care of. Lisbeth in the buffet was EXTREMELY helpful with my food allergies and she made sure everyday i was taken care of during breakfast and lunch. The dinner host Manwell (not completely sure of his name) wasnt pleasant and didnt go through the buffet with  [... read more]me. He just said oh you cant eat anything and then walked away. (I am gluten adnd dairy free.) The Air transat rep Benoit was ok but did NOT explain the excursions well and he convinced us to go through him to rent a car at a whopping 73$USD a day. We should have shopped around but he was very persuasive. He also offered us a discount on the excursion but then did not honour it. I have been disappointed twice with Barcelo resorts. Also the wifi wasnt free (but free for air transat customers) and was horrible service expect for in the lobby when and if it worked. I also asked the front dest to move rooms because the pool was SOOO loud and they couldnt accomodate.

Occidental Punta Cana: Beautiful Location but poor customer service

We paid a significant amount to upgrade to First Club and were expecting special check-in and other premiere services. We didn't find out about all of the extra services until day 5 of our vacation. Not sure if we were talking to an inexperienced person or someone that just didn't care about customer service. Because of this, we were sitting in over-crowded areas, waiting forever for poor quality drinks and getting poor customer service whenever eating. The room we eventually got was very nice a [... read more]nd up to date. The beach and grounds are gorgeous but the constant swarming local vendors drove us away from the beach. I wouldn't rate this hotel as a 4 star until they sort out there customer service issues. You definitely need to pay the extra money to upgrade to get the 4th star.

Allegro Cozumel: 3 star

We had a seemless check in and the staff were pleasant upon arrival. The grounds are beautiful and the pools were as well. The majority of the staff were very nice and quite friendly. The manager, Elvis, was less than helpful. I found he was not willing to make any exceptions at all. We approached him when it was literally raining in our room. We spent a few hours cleaning up the mess and moving things around. We let the front desk know and the next day we spoke with Elvis. We requested we wer [... read more]e given a late check out as we spend time on our vacation cleaning up their mess. He would not budge at all. We were given absolutely nothing for the trouble. I just found this a little perplexing as our room was soaked, our luggage was wet, our bed was wet etc. Housekeeping did come and change our bedding however there was a significant inconvenience and it wasn't acknowledged. The other aspects of the hotel: the pool and beach are just amazing. The staff in the restaurants were fabulous. The food in the a la carts I found to be quite good. I liked the menu and the quality of the food. The buffet however was tired. They need to update the food options and improve on the quality. I need to say that I am not a picky person however there were aspects of this resort that were disappointing. I hope that management make improvements to this resort as it would be difficult for me to recommend this resort based on my experience. I am also surprised that Sunwing isn't aware of these concerns based on the number of people that expressed concerns that were on our flight, there had to be previous concerns noted.

Barcelo Maya Colonial: Nice family resort

The resort was very clean and service was great. The maid service was fantastic. The play area for toddlers was just fantastic. Our little granddaughter just had so much fun. I think though the internet should be included in the room.

Occidental Cozumel: Beautiful Resort,very calm.

The personnel is warm and very helpful, always welcoming. The grounds are very well maintained. Our room was the best one I have had in a long time while traveling in the Caribbean, in terms of cleanliness and having all the necessary items available, everything worked well (toilet, shower, air conditioning), the bed was very comfortable. We used the back balcony a few times. It is very close to the forest, we saw or heard many birds singing. There was not many mosquitoes when we were there.  [... read more] There was always 1 or two persons near the lobby wanting to sell you time share, but after a while you know who they are and after having asked a couple time they let you be. The snorkeling was very near the hotel and other places further, the water was great, (quite strong water current on the first day we got there, the other days were better for the current) nice sandy bottom at the beach. Food was good, a nice variety, the a la carte...Mediterranean restaurant was a great choice, very well done. The food near the pool always had something for every taste. We didn't get to see many night time shows, but we saw the one where three persons were doing figures with torches of fire... We enjoyed it very much. Even if the environment is very small for the shows and in the open air, it gives it a homey feeling. For me the calmness of the place, the discovery of the little animals around, the walk on the beach and the good company made it all a very good time. I would go back. pcg0311

Barcelo Gran Faro Los Cabos: A relaxing, peaceful week in the sun

My friend and I Had the holiday we were looking for. The rooms were clean and very quite. The beds were comfortable, with 4 lovely pillows. We slept great. The food was good. The staff were pleasant. The grabbing of the best spots with umbrellas at 5 in the morning, for the whole day is a liitle annoying. Everyone is in on the game. Other than that, we had a great stay.

Occidental Cozumel: Great Resort (except for the food)

Everything except the food would bring us back to this resort. The food selection was limited. The food quality was “fair” at best and not up to the rating of the hotel. This also applies to the three restaurants on site. The beach, the service and amenities were all very good.