Iberostar Origin Playa Alameda: Was good

The resort in all was great, entertainment was good, food was ok, sometimes better then others rooms were great and clean, didn’t like the idea that at the pool bar ran out of toilet paper for the last 3 days, so remember to take some

Muthu Colonial Hotel: A Great Stay (Again)

We are repeaters to The Colonial but had missed going last year. We were pleasantly surprised given the reviews. We arrived in the evening and the check in was very friendly, quick and efficient with bell boys waiting to take us to our rooms. We stayed in Bldg 33 - 2nd floor. We had a great view of the ocean. We were a short walk to everything - salt-water pool, buffet, entertainment and most importantly - the gorgeous ocean. The beach is absolutely the best beach we've been to. The beach [... read more] staff are very friendly and eager to please. Periodically there was some seaweed - but not a lot. They were cleaning up the beach early each morning. This Resort is the oldest Resort in Cayo Cocoa but has great charm. The rooms are very clean - but like others have written - a little dated, but that did not bother us. We found the new buffet very good and very efficient - remember you are holidays and in Cuba. The staff are very friendly and happy to help you. There are 4 grill areas and 1 pasta area to personalize your pasta dish. A variety of fresh meat and fresh fish were available every day. Good selections of hot dishes, salads, desserts and of course the ice cream station. We did the Italian a la carte one night but found the menu very limited - but it was nice to be served. The Yarey Grill by the fresh water pool was a nice change for lunch offering pizza and french fries - however the new washrooms located here need to be looked at as there is something very wrong when you have 1/2 inch of water on the floor. Nasty! We used the main lobby washrooms instead. There is also the 24 Hour Grill/Bar for late arrivals. There are activities through the day and also nightly entertainment. These are run by enthusiastic staff and the entertainment is very good. Our only recommendation would be to have nightly entertainment in the Piano Bar. We miss this. This Resort was hit very hard with the hurricane in 2017. They have a done a phenomenal job to get to where they are. The Resort is not complete but very nice with what has been completed. Vacationers at this Resort comprised of approx. 50/50 Russian and Canadian (50/50 French/English). We had no issue with the Russians - most were Families. We need to remind ourselves that they come from a different culture. Showing them a smile and greeting - brought out the same. I think adding a LOT of alcohol to any culture does not bring out the best - not only the Russians. I would like them to be friendlier to the staff. This Resort has great staff working here. It is the reason we return. Remember when you come - if you can - please bring the staff presents of personal hygiene items, shoes, clothing - whatever you can spare. We actually use our large luggage size to pack presents - and use our carry-on for our clothing - then give the large luggage to a staff (Thrift Stores are a good source of used luggage). We found the exchange of 1 CC Peso = $1.50 Cdn high - and presents are better appreciated. We recommend that you pack bug spray - as mosquitoes can be an issue if you react to them. In closing, there is an excellent Dentist working from this Resort. My husband goes to her annually. In Summary - we had a great week and will return again. Kudos to Michael and ALL the staff at The Colonial. We know you are working hard to bring back this Resort following your devastating hurricane.

Iberostar Origin Playa Pilar: Bah

Pros: Close to playa Pilar beach. Friendly staff and always ready to help. Kid friendly food items. Great view. Staff always willing to help. Cons: Pools had green goo on sides. Had numerous ants in building 5’s top floor. This was also a complaint of other guests (to the point where a whole window was covered in ants) but hotel not interested in changing rooms. Towel was stolen on day 1 (2 hours after check in) while in the pool and hotel wanted $30 pesos (not to mention towels are fr [... read more]ayed and have holes). Food made me and my whole family react...

Iberostar Waves Quetzal: Another great Iberostar Resort

My wife and I came back from Iberostar Quetzal and it was great. Fantastic food, service, and the pool/beach was great. Nothing but a great experience. My only concern is with Sunwing and their lack of transparency with travel to and from the hotel. We ended up having to pay a lot of money to get to the airport on our way home because of the lack of communication on their behalf.

Iberostar Selection Ensenachos: Fantastic Resort!!!!

We stayed in the Grand Village section.It was quiet and relaxing. The beach was stunning: white sand, great for walking-lots of shade provided. The staff were amazing- friendly and helpful. The food was incredibly good from -eggs made to order/smoked salmon/fresh fruit for breakfast to grilled lobster/club sandwiches/hamburgers by the beach for lunch to steak/lobster thermidor for dinner in the gourmet restaurant. We looked forward to every meal. A quick ride by golf cart to the main section  [... read more]of the resort for more entertainment and excitement.The mixed drinks there were delicious.The large water park looked like it would have been a lot of fun for kids. Only slight negative was the 90 minute trip from the airport-but even that was not so bad-air conditioned bus- comfortable seats-interesting countryside. Look forward to going back.

Iberostar Origin Playa Alameda: Great time

The hotel was great for the price . Clean with great staff . Rooms need to have new beds and furniture and thats what they started to do as we stayed there end of January. Also the beach was beautiful and clean. Not a big resort so its easy to get around . Ala carts had great food and atmosphere. 12 min walk to the big marina . Which has bowling lanes and great restaurants

Iberostar Selection Varadero: Best Resort we've been to in Cuba!

We've been to several resorts in Cuba at various locations and this one is the best we have been to in all aspects: food (great selection, lots of fresh fish, veg & fruit), warm and friendly service, and a beautiful well-kept property. We had been here a few years ago it it was fine but they did a sprucing up and now it is even better. The staff are all excellent and attentive. We would go back for sure - it would be great for a group gathering, there is something for everyone One reco - De [... read more]finitely go to Havana but don't do a day trip on a big bus - hire a car, stay overnight and see it properly. Too few people take a break form the beach to see the real Cuba. It's fine to vacate you hotel room for one or more nights to do a side trip, Just let staff know and they will keep an eye on your room. Cuba is very safe!

Iberostar Origin Playa Alameda: What an amazing trip!!

Words cannot explain the amazing time we had at the Iberostar Playa Alameda Resort in Veradero. The staff was amazing, the rooms and service were great and there was lots of variety of food and activities.

Iberostar Origin Tainos: Great vacation

Very nice resort, impeccable grounds,very friendly staff. And very nice rooms. Always chairs available around pool and beach. Food was good. Could use a 3rd "a la carte" restaurant. But the two existing were good. No complaints from us.

Muthu Colonial Hotel: Sun, Sand and Relaxation

Great resort to relax and enjoy being away at. Not the fanciest resort. But It had charm. It's 25 years old and it shows. They were hit hard by the hurricane and cubans work very slow fixing things. Rooms are dated. Don't expect hot showers, they are warm water. this is Cuba and not like our 🏠 But the workers are all 5 stars, mostly all speak English. They want to say Ola to you. All very friendly. They love the Canadian's. Alot of Russians do go to this resort.  [... read more]It's 50/50. Only a few kids there. Literally everything is very close. And if you don't like your room or anything wrong with it they will do their best to accommodate you to a different room or have it fixed. Beach was right there. So close. Beautiful powder soft sand, there is alot of broken shells here. Understandably with the hurricane has affected it somewhat. Nothing that would ruin a beach for me. A couple stores on resort. This resort is small (300 ppl) and cozy. All the staff made the visit excellent!!! They go above and beyond for few peso. Cubans appreciate/need our tips. The entertainment crew do a fantastic job! Daniella is amazing! Nightly shows and a disco after. Piano bar/patio entertainment. Beach attendants are amazing! Felix will go get you a chair and a place on the beach and then you get your drinks. Lots of seafood, meat and fried rice that they cook for you. Lunch and dinner are about the same everyday. Nice and clean buffet and you get 2 alacart restaurant dinners. Italian and Carribean. The many negative reviews are hurting an already struggling resort, so please keep an open mind and heart when visiting and you will enjoy your stay. This is a resort for people looking to relax, by the pool or Beach and soak up the sun.

Iberostar Selection Ensenachos: The best in Cuba we've seen

Nothing really to complain about. Spacious and clean rooms, good service, nice beaches, cool programs for kids, alright food. A notch above other 4+ (Cuban) star hotels in the area. It's usually pretty pricey, but it's a good value when on sale

Iberostar Origin Playa Alameda: Beautiful atmosphere

The grounds were amazing-palm trees, green grass, superb beach. The rooms were spacious and clean. The food was OK. Plenty of food, but not much of the kind of food I'm used to as a Canadian. The stuff were attentive and kind, and I enjoyed interacting with them.

Iberostar Waves Quetzal: Paradise!!!!

This was definitely worth the money. Absolutely beautiful surroundings with nature at its best. Hotel was very clean and the food was excellent. Location is 30 minutes to playa on foot. Didn’t seem crowded by the pool.

Iberostar Origin Laguna Azul: Great!

Very clean, staff were friendly, we upgraded to a suite and it was well worth the money. The layout of the hotel was great and everyone was very helpful. Shows were funny and the bars were easy to get a drink from.

Muthu Colonial Hotel: We love the resort

The people working at the resort tried their best to accommodate all of us. We went as a group of 22 and arrived with no water nor toilet seats in our rooms. Some did not have ac as well. We requested to have 10 of the rooms changed because of and all were happy with the move except one but simply due to not having a working toilet, until the last day. We cannot get over how nice the workers are and how hard they try to make us feel at home. The new buffet was amazing and we all would go back [... read more] to that resort in a heart beat. I would give it a 4.5 star

Muthu Colonial Hotel: Decent

Entertainment was fantastic. Hot water wasn’t working in hotel room. Food and service was great. Beach was beautiful. Everything was very clean and neat. Drinks were very good and service was great as well

Iberostar Waves Paraiso Beach: Plush Resort Grounds

Great resort with lots of seating with shade..pool was large....lots of mature trees and grounds...beautiful beach...nice sand...waves... Staff was good...food and drinks were good...spa sensations was terrific... Free WiFi and nice mall attached..to the 5 resorts...

Iberostar Selection Ensenachos: Great resort and excellent service from tripcentral.ca

We loved this resort a lot. The room was big enough and comfortable. Cleaned to perfection daily. The food in the buffet is always fresh, large variety of vegies for a nice healthy salad as well as fresh fish, shrimp and variety of meats, hot dogs, hamburgers, turkey, chicken. We really enjoyed the food in the buffet and not so much in the a la carte restaurants. Every day you will find a big water bottle in your mini bar. If it is not enough you can ask for more. I especially liked that the mus [... read more]ic at the beach and the pools was not very loud, people could sleep and read. The beaches, this resort has more than one are like a dream came true. Another nice touch is live music in the lobby in the evening. Cannot comment on entertainment as we didn't go to any. There is a tennis ground and a small gym. My suggestion to the management would be to add a couple of billiard and ping pong tables.My husband and I found none.In general I would recommend this resort to people with kids and couples who are not keen about night life and enjoy the beach, the sun and the sea.

Iberostar Selection Paraiso Maya Suites: Paraiso Maya is perfect for us!

Just returned from our 48th visit. Yes, 48 times. Not a typo. It has everything we want. Not too far from the airport, a very long beach for walking, warm temperatures even during a polar vortex, exceptionally friendly staff, great food, very nice & clean rooms, golf, a new gym with very nice equipment & knowledgeable trainers, a variety of TV choices, free WIFI and always plenty of other nice people to spend time with, many of whom have also been there lots of times before. Oh yeah - and for al [... read more]l of you like me, that are not booze hounds, all the ice cream you can eat.

Muthu Colonial Hotel: Great time's 🌴

This hotel was great, the people very nice, the food at the buffet was great , à la carte super. The rooms were clean, maids very polite the only thing for me was that we were in two blocks (22) no air conditioning and no hot water the 2 nights and changed for block (33) and had no Air conditioning at all😖 the rest of the week but had hot water so all and all great trip