Sanctuary at Grand Memories Varadero: Worth it if you want peace and quiet, upscale amenities,
There is barely anything I can say negative about this resort. First I want to thank Jose our Sanctuary contact for making all arrangements for our convenience, ala carte reservations and extended use of the room for my guest as I left earlier in the morning.
Catamaran excursion was booked easily with our Sunwing Rep Jonny and all went as planned. We found no issues with choices at the buffet, food was plentiful and good variety. The ala carte restaurants were well hosted and meals were present[... read more]ed very professionally. The Deluxe Junior was well appointed and maintained very well by the friendly cleaning staff. Liquor tree was a nice addition also the well stocked bar fridge. We spent most of our "water time" at the pool which was welcome relief from the heat. The staff at the pool bar were incredibly friendly and hospitable. The poolside food and drinks were the best. I suppose the only issue we had, which has been mentioned before, was at the beach. Small area for Sanctuary and other guests would claim the all the lounges and shade for the day even if not there. Hence spending most of the time at the pool. We have traveled to many 4 and 5 star resorts in Cuba and I would definitely put this in the top 5 we have stayed at.
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Charles -
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Memories Caribe Beach Resort: Great Time at Memories Caribe
Small Fantastic resort, Quick to get from one location to another, good food, Amazing staff, facilities are clean and maintained, rooms are comfortable and clean. Would definitely return back to Memories Caribe, Cuba.
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Nadine -
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Grand Memories Santa Maria: not good resort
I will tell what happened to me at this hotel to be fair i arrived with my daughter who required to have a room in the 1st floor which she got the second day of our arrival as soon as we entered the room we found two insects which was disgusting so we asked for spraying the room then my daughter asked the room service for a bottle of water to feed her baby which we got after 2 days and after asking for it tens of times and in this time we had to share the bottles provided to my sons room after t[... read more]hat noone came to clean my daughter 's room for almost the first 2 days
The other thing is the restaurant which was full of flies where we couldn't eat our meals and i had a stomach flu which was probably due to the dirty in the place.
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Private -
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Grand Memories Santa Maria: Ok Resort
The dining room was full of bugs and there were no good food varieties. I am usually not picky when it comes to food but at the end of the week we were all sick from the food served there. The rooms were clean but seem like they were not renovated for a long time. For someone who wants to spend most or some of their day in the room watching tv or whatever I don't recommend this hotel.
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Private -
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Grand Memories Santa Maria: Good resort
Very good resort. Extremely big and clean. The food is typical Cuban food, but you can always find something to eat. The beach is fantastic with clear blue waters and lots of fish. Great for fishing !
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Pam M -
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Memories Caribe Beach Resort: Beautiful beach
Nice resort. The room was always clean. At first we were in Building 10 but we found it very hot. The ac was not cooling down the room. On the first day When we mentioned it to the front desk they offered us another room in Building 15 the temperature was much better- cooler.
The food was good. Not a lot of choices but the grill was very good and tasty. Always pork or beef, chicken,fish, shrimp and pasta station. And we did have 2 a la carte dinners while we were there for 1 week. Snack bar was[... read more] open 24 hours a day. Also the pizza on the beach had very good pizza.
The staff was fantastic and very friendly and helpful.
The only drawback was the bugs. Lots of mosquitos which I think is very common on the entire island.the resort was constantly fogging and spraying in the morning and evening.
The nightly entertainment was full of talented people and there were a few days that we know of where there was a live band and a singer another day entertaining us by the pool during the afternoon.
And where else could you be entertained by the resident flamingo wandering about the pool.
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Luvcayococo -
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Memories Caribe Beach Resort: Awesome Resort - I'll be back!!
Loved Memories Caribe - really nothing bad to say.....my room was 2006 - renovated section, no complaints...
People are friendly, 4th trip to Cuba, 3rd time to Cayo Coco since July 2015, 1st time at this resort - I will be back for sure!!
Robert the resident flamingo was amazing, really enjoyed my stay - can't wait to go back!!
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Connie -
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Sol Turquesa Beach: love the resort
This resort has a lot of stairs but that's what makes it beautiful ..food is great resort clean, the people are very friendly, we love how the pools cascade one into the other, The price is amazing for a 4.5 star they keep the price right down makes us want to keep going back
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Sister -
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Memories Caribe Beach Resort: Amazing
Great place, great beach, great people, love the synchronized dancing it was amazing, would definitely go back with the rest of my family. I have enjoyed so much that I would say after 18 times that I have been in Cuba this one was the best time of my life. We had enjoyed much more than I could ever imagine, we decided to bring along a little extra hot spicy's and lemon juice and the rest is history.
We know that different countries have different tastes of foods and we enjoyed spicy food [... read more]so I brought along a little bit of my Portuguese sauce and lemon juice and it was good, the next time when you go bring along your own touch of spicy's. Thank you to all the staff at the beach bar with the extra ice water with peppermint to my taste and the very special cappuccino and the express coffee to my liking I do thank you to all the stuff from the front desk to the ladies getting our rooms always ready with beautiful pieces of their own imagination always welcoming us home, be grateful for what you have and be good to others as you would want them to be good to you enjoy your time and have good clean fun. Don't worry about the little things.
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Kiruba -
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Sol Turquesa Beach: Good resort
Good location and vast area ,friendly staff ,bars are in good location entertainment are good food not great rooms are very clean beds are not so great I mean soft walkway are little fat well lit area but little far
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Private -
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Memories Flamenco Beach Resort: Great time at Memories Flamenco
The hotel was clean and the service at the restaurants and bars was amazing. Smaller resort with beautiful beach at a reasonable price. Rooms were older but clean and the air conditioning worked good. Would consider returning.
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Christine -
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Memories Caribe Beach Resort: Great Resort
Absolutely beautiful, the beach, the pool and the staff were amazing. Would definitely return.
Buffet was fantastic, snack bar yummy...........Our room was very clean everyday. Loved the piano bar.
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Private -
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Memories Caribe Beach Resort: Memories Caribe
The resort was clean and well laid out. One of the best beaches I have ever been! The staff was friendly and helpful. The coffee bar was great! Food was okay, not amazing, but good enough for the week
The grounds are kept meticulously... The renovated rooms are very nice and comfortable.
I would specifically ask for an updated room. The pool is lovely, enough chairs for everyone. Guests are mostly French Canadian. For the price this is a great place for a vacation.
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Private -
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Sanctuary at Grand Memories Varadero: Loved the Sanctuary Grand Memories.
We were 4 ladies of varied ages. Two in our sixties and two in their forties. This was my first time at an adults only resort and everything was so nice right from the moment we arrived. Special treatment and a tour of the resort showing the restaurants and facilities was a great way to be welcomed. Nice touch. We enjoyed an excursion to Havana in an old car with a guide. Fascinating day. The rooms were spotless and large and the grounds were immaculately kept. Beautiful pool and the beach was l[... read more]ovely and free of any seaweed. Lots of chairs at both. The al a carte restaurants were all very good and the lounge bars were a great place to socialize. The nightly entertainment was extremely good in the theatre and other areas. The beach was just a 3 minute walk from the rooms. I am definitely using Sunwing again as this was a vacation without any issues at all and I plan on returning this year to the Sanctuary with my family. Thank you Judy Donaldson for such great service booking our vacation and follow ups.
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Private -
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Memories Caribe Beach Resort: Great Vacation, would return!
The grounds and public areas of the resort are great and very well kept! We were upgraded to a mini suite but disappointed that we couldn't get a renovated room. We had a few spiders daily in our room but not a major issue, we did not complain. Food for Cuba is great! The service is amazing, get churros and drinks brought to you while sitting on the side of the pool. The staff at the meals is also very attentive.
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Anthony Tony -
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Sanctuary at Grand Memories Varadero: Amazing Resort - Great Food
The 18+ Sanctuary Section of the Grand Memories was Fantastic. The restaurant allows for sit down breakfast, lunch and dinner which is made to order by the chef in the kitchen. You also have full acdess to the Grand Memories Resort and their buffet and a la carte restaurants. I went to the Japanese which was good. I would rather eat at the Sanctuary Restaurant that had Lobster / Steak and Mashed Potatoes / Chicken / Pork / Cuban Lunch / Calamari / Ice cream. Very good. Rooms had bathtub an[... read more]d separate stand up shower. 3 Levels but there is no elevator (all stairs). Bring mosquito repellent as they bite a lot at night on your legs during the show. The entertainment was amazing. Magic Show / Michael Jackson / Cuban etc. Internet is $2 CUC an hour. Do not change your Canadian money to US, there is a bank that will give you $70.00 for $100.00 (May long weekend stay 2017). Electrical outlets will charge your phone with no need to bring convertor. Free sail boat to the ocean for snorkling - Lots of water games, Yoga, Dance Lessons on beach during day
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Private -
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Memories Caribe Beach Resort: A vacation to remember!
The Buffet was very good - but didn't like the al la carts. Renovated rooms had terrible lighting & no doors on bathrooms. We changed rooms - hotel staff was very accommodating and Sunwing staff very helpful. New rooms were good - lighting, air conditioning, view and bathrooms. Disappointed - no disco or club on the resort. Beautiful Beaches and great pool.
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Radu -
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Memories Paraiso: Great beach and ocean
We decided this year to try something new and go to Cayo Santa Maria. Also, I lowered my personal level of decent expectations at the level " if the weather, the beach , the ocean are great and if we make it home alive at the end, that was a great vacation". So, if I am judging by these criteria, it was a great vacation. As a surprise for my girlfriend , I bought a " diamond club pack" to ensure a ocean view and a bit of extra comfort. At the resort, we were welcomed by mr Frank , nice and frien[... read more]dly. He explain us what , how and when and we went to see the room. Next to the ocean, beautiful ocean view that I was expecting and that was what I've got. 4170 was the number of our room. Broken light fixture over the vanity ,broken vanity, no flush toilet , difficult to use tub faucet, antique TV set which was asking from time to time to pay for view ?! , dirty walls ( a coat of white primer was the easiest fix), defective balcony door hard to open and close,defective wardrobe doors, almost impossible to open. Mr Frank took note of alll above and that's it. Nobody came to fix the issues , I never asked too. We had a a amazing Ana as a cleaning lady, she took care of the room, she did her best,and we appreciate it. We were there for ocean and the great beach and that was more important , not the room . Now about the food, is amazing how they could waist such large amounts of food without being able to create a decent meal. But we managed to eat and go back home only with minor stomach problem. At the buffet there is a " diamond club zone" , suppose to be only for the people who paid for. It was not, usually Latino people WITHOUT resort bracelets , very very noisy. I asked who they are and the answer came from the bar guy, " people of Venezuela, dear friends of Cuban people" . Anyway , was not my busyness , I was there for good weather, nice beach and ocean. Did I paid extra money for a Diamond club hoax? Yes! Except the ocean view, the rest is just a hoax. The cherry on the cake came in the last day when having my coffe in the morning I discovered in my mouth , kitchen bugs, cockroaches!!! At the bottom of my coffee cup , anatomical parts of cockroaches. Legs, wings,heads etc. It was too much and I had a little talk to the guy who was in charge at the buffet that day. Didn't look like to affect him , all his crew they came to look in too my cup, some were embarrassed,some were just amused. I took it easy, my girlfriend didn't. And that's it. We make it home alive, was a good vacation . I'm going back? No! Will buy again Diamond club ? No! Recommend it? Yes for the beach and ocean , no for the resort.
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Private -
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Memories Caribe Beach Resort: Charming Resort with a beautiful beach
I recently spent a week at this charming resort in Cayo Coco. The resort is small with a beautiful salt water pool, well manicured grounds, friendly staff and outstanding entertainment, but it was the sparkling blue waters and white powder sand beach that took my breath away. If you like to snorkel, I would recommend spending the 20 pesos to have a guide take you to the reef on one of the hobby cats. There are tons of fish and brilliant corals and the 45 minute trip out to the reef gives you [... read more]a great view of Cayo Coco from the sea. I loved the fact that this was an adults only resort and that singles could stay without a huge single supplement fee. I stayed in one of the el fresco suites with an outdoor shower. The suite was spacious and clean, but the amenities and decor were a little bit tired. This was not a big issue for me as I do not spend a lot of time in my room, and the hotel itself seems to be going through a process of updating all of the suites. The food in the buffet was well presented and the staff always accommodating. There was nothing too out of the ordinary, the fresh fish, grill and pasta stations were very popular and my preference and the roasted meats were always succulent. The buffet and salad bar always had something appealing, at least for me and I was more impressed with the main dining buffet than I was with the A la carte choices. The lobby bar features a grand piano centre stage and was a great place to enjoy a special coffee, quiet conversation and beautiful music after dinner. There was a wine store on site that featured a good selection of international wines to enjoy either with your meals or in your room for a mere 10 pesos per bottle. I booked the diamond club package and I'm not sure it afforded any real benefits, other than a designated spot on the beach. The resort could do with some no smoking areas for those of us who don't enjoy breathing second hand smoke and I would recommend that they stop the practice of allowing smokers to bring their ash trays into the patio section of the dining area and smoking during meals. This was the first resort I have ever stayed at where vacationers smoked in the pool and at the swim up bar and I found that a rather unpleasant experience as well. The tennis courts and spa were off in their own quiet corner and very nicely maintained and appointed. All an all a very nice Cuban resort with a stunning beach and very kind staff.