Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3964 Reviews)

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Private  - 

Verified Purchaser

Occidental Caribe: Great Time !!

Just returned from this resort and all was good ! My husband and I went with 2 other couples and there were no real complaints. Pools are clean & nice, the pool with the pool bar has all the entertainment and is louder and the other pool is quite large and is quiet. This offers good options, if you just feel like relaxing or if you want to party it up your choice. Staff are friendly. food is good. All of us upgraded to a Superior oceanfront room, view was excellent.. Some rooms are located near  [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: Great family resort

The Barcelo Maya Colonial Beach is great for families. Pools kept clean and very enjoyable. No pool entertainment on the Colonial side although entertainment every day on the Tropical side. Large resort, lots to do and see. Dolphinaris on site 5 minutes from our rooms, was a great place to watch the dolphins in action... and no need to leave the resort to swim with them! Beach overall great, but tons of seaweed (workers said it’s a bad time of year for it). Food was great, lots of options for  [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: Awesome Resort

My husband and I traveled the first week of March and stayed for 7 nights. We found the hotel personnel to be very friendly and accommodating. We rarely had to wait for anything when it came to service. I did find that some of the bars were understaffed for the amount of people that were there. At times there was only 1 bartender, and one waitress. The grounds were nice and clean, the beach was amazing for walking. There were a couple nice areas for swimming, but a lot of areas are coral ( [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: Good family resort

Good family resort. Lots of pools, beach has a lot of seaweed wouldn’t go here for the beach. Very nice grounds. Lots of activities on site. Food was decent, steak house was the best. Rooms were nice nothing special, very humid and musty at times as AC doesn’t stay running when you leave the room. Bartenders were friendly and made night life fun. Would go back with family.

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Private  - 

Verified Purchaser

Allegro Playacar: GOOD VALUE

The resort was kept very clean, the rooms could do with a bit of repair. Our room for the first 4 nights had weak Air Conditioning and wouldn't go below 24 degrees, after 2 days of the resort telling us it was going to be fixed, they finally moved us. Room #2 was very well Air Conditioned but had water issues, the shower stall leaked(not a big deal it had tiled floors). But after it rained the floor in the living room had puddles from the roof leaking. The food was adequate, the reservations f [... read more]

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Private  - 

Verified Purchaser

Royal Hideaway Playacar: Truly a five star !

What a gorgeous resort - quiet restful and well-appointed. Food was gourmet and service fabulous ! A little older crowd and no partying ! Wonderful vacation ! Would highly recommend it - worth the extra money !

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Private  - 

Verified Purchaser

Barcelo Karmina: Nice Resort March 1st - March 8th 2018

I have been to this hotel a few times and sad to say in my opinion it has dropped down to a 4 star at most.Staff were friendly,food ok. I believe my star ratings below are fair. One example i can give you is if your not into doing the stairs try to get a room down low, elevators have been unreliable and i mean unreliable.

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Private  - 

Verified Purchaser

Occidental Punta Cana: Improved conditions

Rooms greatly improved and very nice. Main desk very poor service. Example second day it rained no umbrella in room told main desk and concierge both said they would take care of it, never happened. Inroom fridge did not work took two days to get one that barly worked. Food not the best and every night at dinner was cold.

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Patty M  - 

Verified Purchaser

Occidental Punta Cana: Wonderful resort

My sister, brother and sister-in-law just got back from a week at this great resort. Beautifully kept grounds, short walk from rooms to the beach or lobby, not too big, no problems getting chairs at the beach or pools, and the meals were fantastic. We loved our meals at every one of the five à la carte restaurants, the buffets were great - we spent most of our days at the beach so often enjoyed the buffet at La Caracole (hello Ana and Felipe!) so you ate by the ocean, though more variety at th [... read more]

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Beach Lady  - 

Verified Purchaser

Barcelo Bavaro Palace: GREAT RESORT

Lovely grounds, well kept. 2 great pools, one with a swim up bar, and 1 for quiet swimming etc. The resort is very well maintained. Great beach chairs, lots of them, and lots of beach space, so you are not sitting right on top of your "neighbour". Lots of stores in the resort for shopping, ranging from Gucci to your normal T-shirt and gift shop. Great restaurants and a casino in the resort and a coffee bar to just sit and relax after supper, if you wish. Entertainment every night which i [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Palace: Great resort with a few flaws.

This hotel was beautiful, clean and very well groomed grounds. The service staff were very attentive, friendly and polite. The specialty restaurants provided excellent food and selection. On the negative side, we were very disappointed with: 1.) The buffet food. Although there was a good variety for both breakfast and lunch, any foods that were not specifically ordered and cooked on a grill were cold, when they should have been hot. 2.) The beach. We loved the fact that we could  [... read more]

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Jeff40  - 

Verified Purchaser

Barcelo Huatulco: Great people, great service and great weather.

Overall I would rate the experience a 9 out of ten and the only reason for not getting a 10 out of 10 is due to the fact that the exclusive or alacart restaurants were not that good. Service again excellent but the food quality was disappointing. We went to the Mexican and Japanese restaurants and it was not good at all which doesn't make any sense. We also went to the Italian which was very good. This then made our decision to venture out into town for dinners which were awesome. The people are [... read more]

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Private  - 

Verified Purchaser

Barcelo Huatulco: Wonderful Resort!

The Barceló Huatulco was a great resort that 32 of our family travelled to recently. The staff is extremely friendly, providing great service at all times. The swimming pools are perfect, as they have an adults pool, a middle pool for teens, and a kids pool with waterslides. The food was great at the breakfast and lunch buffets. Our room was an Oceanview which was the best view we have ever had on any of our vacations. My wife took part in the Garra Rufa fish treatment at the outdoor spa and en [... read more]

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Chiefie  - 

Verified Purchaser

Barcelo Bavaro Palace: Amazing Resort

This resort was simply amazing. It was clean, food was great and the employees were wonderful , very friendly. Our room was an upgrade from the Golf side to the beach side and it was a lovely room. The a'la carte restaurants were good, but a little hard to get into. Most of them only had late times available. I would go back to this resort in a heart beat. The pool was clean, and the beach was clean although there was a bit more seaweed then I would like , but at least you could still s [... read more]

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Private  - 

Verified Purchaser

Barcelo Huatulco: Great resort

Barcelo is a great resort. Spacious clean modern rooms. Beautiful views from upper floor rooms and grounds. Beach and pools were fantastic for all ages. Had a lovely family vacation. incredible weather and hospitality in local towns.

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Private  - 

Verified Purchaser

Barcelo Huatulco: Amazing vacation!

This was an amazing vacation! We had amazing service in this beautiful resort. Although not Sunwings fault for the delay on the trip home- super annoying and made for a long day. They did a great job with our restlessness :). Super customer service. All in all would highly recommend.

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Private  - 

Verified Purchaser

Barcelo Huatulco: Fantastic resort!!

Couldn’t say enough wonderful things about this resort and of course the area of Huatulco is one of the nicest areas we have been too in Mexico. Food was fantastic, many choices, buffet changed up every night. Oscar our pool drinks guy was the best! Made sure we were never thirsty. Resort was perfect size, rooms were nice and clean. Beach was beautiful, a bit of an undertow to be careful with young kids. Lots of activities for young and old. Very close to downtown and safe. Would retu [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Palace: Had a fantastic time at an amazing resort!!

The grounds were so clean and beautiful!! The staff was pleasent and very helpful!! Was nice that we had access to all of the resorts on the strip and went from one to the other and so on. The food was great at all the buffets and the a la carte restaurants we excellent!!! The rooms were spacious and welcoming

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Not so happy  - 

Verified Purchaser

Occidental Arenas Blancas: Okay resort

Hotel is older. Rooms not so nice. Mold in the shower. Was eating in one restaurant looked over and saw a roach. I’m not a very picky person when it come to the hotels but this place was not so nice.

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Skimom  - 

Verified Purchaser

Allegro Playacar: Beautiful Resort!

This resort is pristine! The rooms, grounds, pools, restaurants, etc are impeccably clean and exceptionally well kept. Allegro Playacar is a small resort which allows you the opportunity to get to know the staff and meet many returning visitors. The large pool abuts the beach and the beach is beautiful! It's very long and great for walking... 20 min to Town. Always something to do if you want activity. Loved the hammock on the balcony after a day on the beach and the gardens by our unit an [... read more]

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