Ocean Maya Royale: Okay Resort

This resort was okay but I wouldn't rush back to it unless it was a real great deal; the grounds were beautiful, the public areas were also very nice and the rooms were beautiful but the food left me a little disappointed, the food was always cold and the only time I could get a hot meal was at the a la carte or the pasta station. Breakfast was not anything that was appealing to me, I like to make a bacon sandwich but the bacon wasn't cooked it was terrible and the days it was crisp you couldn't [... read more] bite into it. The pillows in the rooms were terrible. We travelled there in late November 2014 and maybe it was the time of year but we were mostly disappointed in the beach!! The water was so brown that some days I wouldn't even swim in it.

Ocean Maya Royale: Beautiful Resort

The hotel is well maintained and very beautiful. The staff is very friendly and helpful. Very easy to know your way around and to find what you need. The five restaurants have a variety of different foods and themes, which was nice. I would go back to this resort for sure.

Ocean Coral by H10: awesome resort

loved the Ocean coral, Candy & Rickardo meet us every morning for breakfast and their service was fantastic..only negative was how sneaky the main desk was on how Elvis got us..he says enjoy your stay and Elvis will look after you. we thought it was about the resort which he explained and then he suggested we meet for a special breakfast the next morning...the resort itself was clean & inviting.. only thing I would change is making reservations for dinner..we didn't get to have supper @ the mexi [... read more]cian .which I was looking forward to but when it wasn't closed we couldn't get an early seat , 8:30 or 9 was available but way too late for us.. the pools are great and the beach is beautiful..would highly recommend this resort to all our friends....:( our cleaning lady never once left us towel art

Ocean Coral by H10: Good hotel, not great. No real problems.

Spent 8 days at the Ocean Coral at the end of October. The hotel was OK, more for younger people. We were a group of 3 ladies in mid sixties. Room was musty, not much of an ocean view for what we paid.

Ocean Blue and Sand: Great Stay at Ocean Blue

Rooms were large and spacious, very clean Food was great - lots of variety to choose from Grounds were kept well and pools were very large and clean Lots of chairs both on beach and by the poolside Great wine!

Ocean Maya Royale: Nice resort

We really liked our resort and accommodations . Food was very good. I only wish this resort would have swim out rooms. I really did not like the pool areas enjoyed the beach much better. Lots of loungers on beach to enjoy.

Ocean Maya Royale: Wonderful resort!

This was the best all-inclusive I have ever stayed at. The food was great, staff was very friendly and kind, the beach was well-kept and there were so many activities happening throughout the day. I would easily stay here again. My only qualm was that I think Mike's Coffee should be open for a few hours in the morning and a few hours in the evening (rather than just from 4-11PM).

Ocean Maya Royale: Simply wonderful

Had an amazing 10 day stay in late October. Had a wonderful relaxing time at this smaller adults only resort. Food was great both a la carte & buffet. Ollie the bartender at the lobby bar was outstanding as was Miguel at the pool bar. Resort was very clean, staff very friendly, no complaints at all & would definitely go back

Ocean Maya Royale: Wonderful resort

This resort was delightful! We much prefer the smaller resorts and this one had all the perks of the larger resorts. The entire resort was extremely well maintained and the staff couldn't have been more helpful and courteous. Would definitely return!!!

Ocean Sand Golf and Beach Resort: Trying to be a 5 star resort.

This was the second time that my wife and I have stayed at the Ocean Blue & Sands. We will not be returning. The resort is laid out with two rows of several independent living accommodations on either side. The beach is at the one end with the Lobby being at the other. There are two pools that are near the beach end of the grounds. In order to obtain a beach towel you must walk to the dive shop which is located on the extreme right hand side at the beach. The larger buffet restaurant is at the o [... read more]pposite end of the resort, towards the lobby area and the al a carte restaurants are immediately adjacent to the Lobby. There is a smaller buffet restaurant on the left hand side of the resort at the beach but it is only open for breakfast for those that take the "Privilege" option and for lunch for everyone. (In other words you have your choice between the two buffet restaurants for lunch. This means that you walk a significant distance to get anywhere. The resort does supply a small golf cart type bus that is supposed to operate on a schedule but we have yet been unable to figure out the schedule. In other words bring your walking shoes. The rooms are nicely furnished however water is sometimes absent from the shower. It does get there but not always when you want it. The beds are comfortable and the staff do a descent job of keeping the rooms clean and tidy. We did however have something stolen from our friends room as well as hear of someone else having something stolen from their room. The resort did little if anything to compensate our friends. They claimed to have dealt with the situation but we highly doubt that they did. After all we will be gone in a few days and someone else will arrive. No big deal to them. The food at this resort is nothing to write home about. We have had better. It is edible but not flavourful. The al a carte restaurants are not all always open which may be because of the time of year that we stayed at the resort. (October) One night the steak restaurant is open but the Italian is closed. Then it changes the next night. The first time that we stayed at this resort one of the pools was closed for re-tiling. Both were open this time. On this trip, over the weekend there was a large number of weekend guests. A group of them took over the one pool and had a large radio blasting music so loud that the entertainment staff could not perform their show. Staff were asked several times over 4 hours to have the music turned off and did nothing. Eventually it was turned off but the majority of the guest had no complained or left for the pool area for the day. Be prepared for a sales pitch. When you arrive you are met by the Hotels representative who has a set appointment for you to meet him or her in the lobby. They tell you that it is for a tour of the facility and information of the available attractions and outside tours. They say that they will also be able, at that time to give you your pickup information for your return to the airport. Don't believe it. It is a sales pitch for an upgrade to the "Privilege" suite and time share options. Total waste of time. The representatives are pushy and don't take no for an answer. The first time we were at this resort we went to the meeting and told them that we were not interested in any upgrade or time share options or any of site tours. They did not like it. This time we told the representative that we would not be attending the meeting. He tried to change our minds but eventually we had to get rude with him and simply walk away. The airport return information is available in binders from your particular travel company which are located on either side of the lobby area. All you have to do is locate that book and look it up yourself. On one of the nights the resort has retailers come onto the ground selling various items that you could buy on any beach or in any souvenir shop in any resort town. They are persistent and can be rude. All in all we did not like the resort and will not be returning.

Ocean Coral by H10: nice vacation

Nice clean rooms, friendly staff like Blanca the waitress who was always smiling . Long beach, great for long walks. Good variety of food. This is our second time at this resort but will not be our last .

Ocean Maya Royale: Great Resort for the money.

Great pools, great staff. Only negative we have for the resort is the smoking. People were allowed to smoke everywhere except the main lobby. Were even allowed to smoke in the pools. Discusting for those who don't smoke, plus with the drunks were in for getting a burn. Should enforce smoking areas like on the beach instead of around the pools and in the pools and grounds. No smoking in eating places thank goodness. Cruise ships can enforce this why can an all-inclusive resort. Also staff didn't  [... read more]make up rooms til late afternoons even if you put make-up room sign early in morning. Had a medical emergency were husband ended up in hospital for 4 days and the staff were very helpful and attentive and caring. Great staff especially at the front desk. Also bars were very good. Food ok. Not as good as Excellence Riviera where we were 4 years ago. Grounds fantastic.

Ocean Sand Golf and Beach Resort: Second Trip Excellent Resort!

We had a great time for tne moment we arrived. Staff was great, very helpful, and looked after anything we needed. We stayed in building 5 poolside , great location, central to everything, rooms very clean. We ate at the buffet as well as the al carte's, food was great at all. Weather was good, rained at night 3 times but didn't stop us for getting around. Would we go back, yes in a second! Pool's were graet, the only thing at the beach, there was alot of sea weed on the beach.It would have been [... read more] nice if they could remove it, but I think it is the time of year. Other then that the sand was great and you could walk right in the ocean and swim around very clean both. Would recomment this resort to anyone without a problem.

Ocean Coral Riviera Cancun: Amazing resort to stay at!!

Amazing resort , great restaurants, wonderful staff ! I had an amazing time for my first time in Mexico. I would recommend this resort to everyone. The grounds were well kept, staff were great, the ocean view was gorgeous. Loved it here

Ocean Coral Riviera Cancun: Ocean Turquesa

Would I go back...no. Everyday they did not have beach towels so we were told. Another tourist would come along and get one. The resort was really cut up and took a couple days to find our way around. I will say it was spotless!!

Ocean Blue and Sand: Awesome Vacation

Food was great, restaurant staff very pleasant , I wish the ladies that tidied the room understood a bit more. English. I would definitely visit again I was not looking for much night life Enjoyed the Sun and rain

Ocean Blue and Sand: AMAZING PLACE FOR THE FAMILY TO ENJOY

Service was great, dinning area clean and had fresh fruits, lots of variety foods. Hotel was clean and great service, grounds were beutifull, clean pools. My self and and my daughter enjoyed very much and would like to go again.

Ocean Coral by H10: Amazing resort!

The hotel was very clean, offered all types of amenities and facilities; staff was helpful and friendly; we were upgraded to a premium ocean view room, located right by the beach. The food was very diverse and delicious!

Ocean Coral by H10: great family vacation

The food was good, lots to do, staff friendly and also there for you and the grounds were beautiful... the whole family had a fantastic time and this is only the second resort I would return to out of all I've stayed at

Ocean Blue and Sand: It was a beautiful resort to just relax and enjoy.

All was kept clean, neat, staff were ever so friendly and eager to help when asked. I felt so at ease and was like home away from home. Tremendously enjoyed the first experience of your resort. Would go again.