Hard Rock Hotel and Casino Punta Cana: Beautiful resort but way too big

This was a very well maintained and beautiful resort. Rooms were great, pools were fabulous. There was a few negatives. First, you had to pay for drinks at the casino. You had to walk so far for certain things....they did have a shuttle though. Limited menu for room service. Snorkeling excursion was 4 hrs and only did 10 minutes of Snorkeling. Did not have empathy for kids with special needs. Other then that it was great. Would not go there again though.

Viva Heavens by Wyndham: Struggling to find itself

Before COVID this place was awesome - it WAS adults only and a classy fun place. Now they have switched to a family resort and the locals invade every weekend and they DO NOT like tourists. They keep removing items that were offered before - no more room service - no more bath towel and slippers. The hotel is struggling to figure out who they should appeal to. The hotel was hosting a Vacation Boot Camp conference when we arrived which helped the food selection and quality. The conference end [... read more]ed and the tomatoes went from beautiful red to green and red. Management seems disorganized and wasteful - they made staff setup two days for a pool dinner when we clearly had rain rolling in - both times it was rained out and switched to the indoor buffet. Reception Manager Miguel should be demoted for his inability to understand customer service and loyalty to repeat customers. Other staff are frustrated with his personality too. On the other hand Animation Manager Rafael would be a great replacement and a friendly replacement for Miguel. Staff that made the vacation good include Orelvis, Oscabelly, Yanet, Tony, Juan, Darwin and Omar. A another special thank you goes to Andrea in the Spa - always friendly and a superstar in our eyes. In conclusion - if you want Adults only with Wyndham go to Samana where you will be happy.

Marien Puerto Plata Hotel: Nice relaxing resort

Good hotel if you want to relax by the pool or beach. Not many people so there were no activities during day like we wanted.and like they advertised. Made up time by swimming and doing a couple of excursions. Only had 9:30 event nightly. They were good. Highly recommend VIP. No reservations, has its own air condition building to have a drink, enjoy some snacks, coffee. Also VIP area at buffet and beach were nice. Free room service. All food at buffets and a la cartes are not for picky [... read more] eaters. If you eat everything then you will love the food. Good thing there were fries and burgers at snack shack beside beach. Room service food was good for picky eaters too. Wifi only worked on our balcony, hallways and beach and buffet. Also got great wifi at VIP building. Beach water was cloudy but still swimmable. Nice no peddlers bugging us. Staff are very friendly and helpful. Fridge didn't get stocked daily, even with VIP. No blankets in room so can get cold with fan and air conditioner on.

Majestic Colonial Punta Cana Beach Resort: Will Definitely Visit Again!

Thank you Karol Chareza from tripcentral for recommending this resort. We visited this resort just a week ago and can't wait to go back ..My husband and I travelled with another couple and had a fabulous time .Can not complain about anything. We stayed at Colonial Adult only and highly recommend it..Marlbin was our butler, ask for him if you go. He met us everyday to see what we needed. Greeted us every morning with "Hola , Good Morning" by Whats Ap. He organized a romantic dinner on the beach f [... read more]or us as we were celebrating our anniversary and our friends birthday. When we arrived back to our rooms from the beach to get ready for dinner ,he had our rooms decorated with balloons , banners, rose pedals in the jacuzzi all set with bubbles. The dinner was at an extra cost but well worth the experience. We were fortunate to get reservations in the restaurants and enjoyed every meal. Grounds are immaculate. Our room with jacuzzi was perfect. View of the pool and ocean, great size balcony. All the staff we came across were very hard working , polite and ready to meet your needs. From bartenders to waitstaff to housekeeping and the gardener who had a smile for us every morning. We will be back, Everything was EXCELENTE!!!!!

Grand Sirenis Punta Cana Resort: Would not recommend

I was disappointed in this resort. The room was not clean, sheets were stained, the food was not the best and we found a huge cockroach in our room. This resort definitely needs more English speaking employees as we found it difficult to communicate. The website indicates a 4.5 star rating but would only give it 2.5.

Viva V Samana by Wyndham: Amazing Resort!

Wonderful resort! The beach was fantastic! We had so much fun! This was our first Adult only & it was very quiet & worth it. Very clean. Staff very friendly. The Rep from Air Transat, Catherine was wonderful. She gave us very helpful information. Will certainly return to this resort.

Bahia Principe Explore El Portillo: Wonderful Stay

Stayed May 30th -June 6 2024. Highly recommend this resort. Approx 45 min bus ride from airport. When you get past the town the mountain side views are Beautiful. Resort is very clean. You can see the pride they take in their resort. Food and Dessert there is a lot of variety. Walking on the beach is very relaxing. Very quiet. No resorts beside there you can walk and enjoy. We stayed in building 26. Not far at all from lobby.

Riu Palace Punta Cana: Good Resort

The room we got (3113) was fantastic. However, the beach area had no palapa’s and the chairs were horribly old and disgusting. On this basis we stayed around the pool. Cleanliness around the pool areas was less than desirable. The beach itself was great. The food and drinks were very good. The service and staff were excellent.

Viva Tangerine by Wyndham: Great Family Resort

The resort is not big, however it's a beautiful resort to stay. Clean grounds and kept well. Food is great, lots of varieties of food in the buffet restaurant. Staffs are friendly and activity entertainment are amazing. It's a wonderful family resort. The price is worth it!

Bahia Principe Escape Bouganville: Blown away

This experience was unlike anything we have ever done together and we couldn't be happier about the experience we had. Food, entertainment, staff, rooms all amazing. 7 days was the perfect amount of time to settle into the resort and find everything we were looking for

Grand Bavaro Princess: Wonderful Resort

From check in to departure this hotel checked the boxes for us. We were platinum and were close to beach platinum pool coffee house etc. The check in went great and quick with Juan and we were able to eat at PBG after getting to our room. The restaurants (steakhouse Mexican Italian Tanuki) as well as the Sports bar and main buffet were good. The rooms clean and mini fridge stocked and restocked daily, The beach is excellent we did not get to the main pool and the platinum and quiet pool were bus [... read more]y. The grounds are immaculate. The Royal people are there but didn't seem to bother anyone that we saw. I would not hesitate to recommend this resort as the price vs. resort makes it one of the best we have been to.

Breathless Punta Cana Resort: Fantastic! We’ll be back.

Best resort yet, of many. All fantastic…from check-in, rooms, grounds, pools, people, entertainment, service. Everything well maintained and clean. Only wished I’d taken more pictures and stayed much longer. We’ll be back.

Bahia Principe Escape Bouganville: Beautiful Resort!

The grounds are perfectly manicured and tended too. The architecture is beautiful and the buildings very well maintained. The pools are well divided and divided as quiet and party pool, which works really well according to your mood that day! Beware of losing your towel card as they will charge you 10$USD if you lose it, and if you would like to replace your towel... even if you forgot it at the pool the day before. The entertainment crew is fun and very active; kudos to them for being present  [... read more]from 10am to midnight! The beach is well maintained but not frequented by many people. The water is very calm as the resort is located within a bay and not directly on the ocean. The water appears to be somewhat "brackish" and not like the typical Punta Cana beachfront/ocean waters. The food is very good, we were pleased with the selection and variety.

Riu Republica: Fantastic and party central resort!!!

The facility was awesome with a lot of sun bathing chairs along the beach, there’s different restaurants and pools you can go to and the food is awesome! The service is fantastic, although the bartenders do get very busy sometimes! If you love parties and love having a good time with your buddies, come here!!!

Bahia Principe Explore Legend: Great Resort especially young children

Great rooms very clean friendly staff, always working to keep grounds tidy. Resort is beautiful the only thing I would say is it is more for very young children even the entrainment not too much for the adults coming with very young kids, but if you have kids strollers to about 6 great Vacation. The food is awesome everywhere from the restaurants, buffets, room service beach...Great Food.

Ocean El Faro: Stay Away - Would NOT recommend!!!

Front desk does not share information, we arrived for check in at 3pm and asked when the buffet closes, we were pushed a QR code & told us to look up everything on the app. Buffet closed at 3:30pm. If they had told us we could have had an opportunity to eat after a long flight. My husband contacted guest service twice for a bday celebration (day of & next day), got nothing, no follow up & no apology. Bellboys had no clue which buses/vans came to pick up guests. On departure we called bellboys to [... read more] pick up our luggage an hour before time to meet. When we showed up at requested time/spot to meet for pickup, we stated which airline/flight time we were with & were told to sit down and wait & that the bus was coming for us. 20 minutes later, we approached AirTransat representative to follow up as bellboys weren’t giving us any info. AirTransat staff told us the bus had left 10 minutes ago. The bellboys have a clipboard & checklist for aesthetic but it’s completely useless because how were they that unaware of their surroundings esp after we approached them multiple times in the 20 minute wait and they kept telling us to go sit down and wait. The bellboys eventually told us they’d call us a taxi for $70USD. Not sure if this was a scam or inside job where they’d call one of their friends for an overpriced taxi for the cut of the money but the way they were so dismissive of their mistake & unapologetic shows how little they value their guests. The AirTransat representative was able to call a van which came in about 15 minutes and we did not have to pay extra for it. We had no idea of the theatre showtimes or what performances were being played, again because it wasnt communicated & the onus to navigate the QR code, ask for information that isn’t delivered & try to figure things on our own falls on the guests. We felt harassed by staff who kept running after us asking if we’re interested in a “welcome gift” even after denying it, they did not stop pressuring us or following us as we walked in the resort. Overall the hotel is clean, compact and nicely kept. Buffet staff/room cleaning service staff were very nice however our experience with front desk, guest service, bell boys & the “welcome gift” pushers made this an unfavourable experience. I would recommend AGAINST this hotel.

Lopesan Costa Bavaro Resort: DISAPPOINTED

Very pleased with the resort clean and friendly. However we booked this resort for the kids water park and it was down the whole week we were there for maintenance. We should of been told that this was going to happen and we could of picked another resort. I am sure that this maintenance work was scheduled as there were a few people working on it, this did not happen overnight!!! We asked the hotel for compensation due to the fact that the water parked was not up and running and they did NOTHIN [... read more]G. They told us to seek compensation from you people. So do you plan on doing anything for us with regards to this. It was very disappointing for the kids!!!

Riu Bambu: Just ok!

Resort was just ok. Old and needs work. The service, drinks and food were not the greatest. Beach was beautiful. Rooms were old and damp. Live entertainment was great, good party resort and you get what you pay for.

Hyatt Vivid Punta Cana: ok resort

The rooms need updating. Beach is small. Food was good. Entertainment during the day was ok. Evening entertainment I have seen better. For what I paid for I would go back. Staff at the Buffet, Pool Bar very friendly.

Ocean Blue and Sand: A1 site and service

Had zero to complain about. Everything from beach to food to cleanliness and the staff were all top notch. I would recommend this for all age groups. Beach was cleaned of weeds, food was always good, buffet was switched daily and the staff were very friendly.