Iberostar Selection Paraiso Maya Suites: Iberostar Paraiso Maya

We have now been there 53 times. Need I say more? And, on this trip, they added a weekly dinner buffet on the beach. It was great! Try this place just to debate whether the Golden Margarita or the Mango Margarita is better!

Sandos Caracol Nature Resort and Water Park: Poor/Unfriendly Service

We unfortunately did not have the greatest time at this resort. Many people shared the same experiences. Dirty room, poor service from staff. Food was decent but not great. Buffet meat was consistently way overcooked. The waterpark needs some repairs. My son bumped his head and back due to uneven slides. He was also attacked by one of the wild life and scratched on his hand by the pool. The animal jumped onto our chair and grabbed food from him. The staff called my wife a drunk when she a [... read more]sked for her first drink from the bar. Most of the bar staff seem unpleasant and the same goes for wait staff. They seem to want to stand around and chat amongst each other rather than help the guests. Bars rarely opened on time and we're not staffed properly by the pools. So much went wrong at the beginning of our trip that 4 of the 9 days felt like a write off. The managers did end of upgrading our room for our troubles and provided excellent service. I would recommend speaking to managers if you have issues not the front staff. Was never able to get in touch with reception or anyone by phone including room service. No one ever picked up the phone. I had to go to the front desk each time I needed something or had a question. This resulted in wasted time. However they were able to call us to try and book us for a time share presentation. Overall trip ended up being not what we had hoped for even with our expectations set lower than normal.

Ocean Maya Royale: Amazing stay

We are a group of 5 who went for a one week all inclusive vacation to this amazing resort/hotel. Had a fantastic time starting with the friendly staff to the succulent food to the luxury rooms, two large swimming pools, eco friendly grounds and the ocean frontage. There was plenty to do daily in the resort that our time literally run out before we could fully immerse in the whole experience all which it had to offer. We left with ideas of returning back in the near future.

Blue Bay Grand Esmeralda: A few drawbacks that can be worked around!

We’ve been to Blue Bay twice. There are 2 drawbacks: if you can deal with- 1. no beach for swimming BUT pools are great. 2. Food~ great breakfast and lunch. Dinner buffet poor BUT a la cartes are delicious. So book your dinners each night. Staff is fabulous 🎀

Bahia Principe Escape Sian Ka'an: Sian Ka’an

Abraham was THE BEST!!!! He went above and beyond Room smelled musty 10 min trolly ride from hotel to beach If you’re looking for long beautiful beaches this is not a place for you Several small rocky beaches Pools were good, loved the serenity pool Rooms are in the jungle, with mosquitos

Bahia Principe Escape Sian Ka'an: Extremely good resort

Hotel is very good and area is huge, never been to such big complex, in fact there are 4 large hotels within it. There is a convenient shuttle service between them. Beach is not very good but that is nothing can be done about it.

Blue Bay Grand Esmeralda: Needs some TLC .

Grounds not as manicured. Bathroom in pool area 2 out of three bathroom stalls not working . Lids left of septic system smell very unpleasant . Room not kept bed lacked spread left on chair in room. Staff sitting near entrance blocking hall with cleaning cart, animals from resort grounds in cleaning room as food tray left on floor and door opean.

Paradisus Playa del Carmen: Incredible Resort

Our family extremely enjoyed our stay at this resort. There was plenty of options to eat, rooms were spacious and kept clean, lots of great pools. But the best part was the service was top notch from the staff. Very accommodating and polite. We will be back again.

Barcelo Maya Colonial: Great vacation. Huge resort.

The grounds at this property are very well cared for. The property spans 6 hotels with many large pools and lots of restaurants. The a la cartes are very good with interesting food at each one. The room we had was musty and our clothes always felt wet. I guess that’s to be expected in a hot humid area.

Barcelo Maya Colonial: Amazing resort

The resort was excellent and we would go again in future. One thing that spoiled the holiday was the but driver that took us back to the airport took us to terminal 4, we asked him if this was correct for the Swoop airline and he said it was, it turned out that the correct terminal was #2. We and all the people on the bus had to get a minibus taxi to take us to terminal 2 (about one kilometer. There were about 12 people in the taxi, the driver charged us 80 dollars American. I think that  [... read more]the bus driver and taxi driver were operating a scam. I should also mention that the paperwork provided to us did not say which terminal we were to disembark from.

Grand Riviera Princess: Mills Vacation

Loved it, well maintained and very clean, will definitely be back, pool was clean and did not smell of chemicals, did not like the vacation club very pushy, staff always looking to help, restaurants were awesome

Blue Bay Grand Esmeralda: Stay Away!

We've been to Mexico 30+ times and this is the worst resort. Public washrooms were dirty the whole 2 weeks there. Changed rooms three times. No a.c., broken ceiling fan, patio door wouldn't lock. Room towel shortage. Couldn't get toilet paper twice. The food was substandard for Mexico resorts. Even the a la cartes were very poor. Concierge didn't care about concerns. EVERY Canadian we spoke to there, even people who were there before, said it was terrible and would never go back. Believe EVERY b [... read more]ad review and do NOT stay here! I've never complained about any other trip to Mexico.

Barcelo Maya Tropical: Amazing Resort!!

This was my second time at Barcelo Maya and I will be back, these resorts are amazing, clean, good food, so much to do for eveyone. I took 4 more people that had not been to Barcelo Maya, and they said it was the best place they had been to in the Mayan. No issues at all, Covid is not an issue anymore, up to you if you want to wear a mask. We stayed a week and didn't get to everything, we will be back. This was our first time flying Air Transat in many years and they were fantastic, much better [... read more] than Sunwing. We had no kids but if you do this is perfect for them, lots of activities, seperate pools, bring a floatie!

Barcelo Maya Tropical: Love Love Love this place!

I have always said i would never go to the same resort twice...well i stand corrected. I would absolutely go back here again. Absolutely beautiful, so much to do, food was great, beds were comfy, staff was so friendly. The only warning i would give is that you must like to walk (which we do) because this place has soooo much to do if you are willing to take a few steps to get there. Deb

Barcelo Maya Tropical: Great resort, would return

Great resort, very clean and well maintained rooms and common areas. The buffet food was actually really good in comparison to other all-inclusives I've been to in the past. There was a lot of great amenities on the resort such as snorkeling and sailing, which we enjoyed. Towards the end of our stay the seaweed that drifts up to shore was quite severe, but the resort worked hard at clearing it best they could throughout the day. My only real complaint was that some of the servers will basically [... read more] corner you into writing a review of them if they see you have your phone. I was sitting at the buffet table and the server came up and put a card in front of me to scan and stood over my shoulder telling me his name and what to write and it was rather uncomfortable. All of the front desk staff were lovely. Overall it was a great experience.

The Fives Beach Hotel and Residences Playa Del Carmen: Marvelous Resort.

The Fives resort is great for couples, families large and small. I particularly liked the fact that my son his wife and the two little ones (5 & 7) and me could book a two bedroom unit. The main bedroom was included in the main part with kitchen and living area and the second bedroom was in a separate suite but we had a common main entrance. Lots and lots of pools, walkways through cenotes with monkeys and other animals, many ala carte, kids club and snacks and infinity pools at the beach. O [... read more]h and lots of bars. The grounds were immaculate and there were people working on them all the time. We had a garden/pool view and it was lovely. An occasional monkey taking a curious stroll through the main activity area and bars. The complex is large and if you are a walker a couple of rounds of the perimeter should get your steps in, Each building (which are not large and mostly 3 floors) have their own concierge who can help you with ala carte bookings, rules, layout, luggage pick up, whatever you need. Fun for everyone. I would definitely book this hotel again. And I would highly recommend a hydro and massage at the spa. Fabulous and reasonable.

Barcelo Maya Beach Resort: Amazing Resort!

The hotel grounds and facilities were lovely. Lots of activities on offer. Would have liked to have yoga on the beach for all sections, more drinks for diabetics (everything was sweet) but beach was amazing!

Bahia Principe Escape Sian Ka'an: Wonderful Beach Bar

I am not sure I would classify this resort as Luxury, but 5 stars without a doubt. The rooms need updating, but served us perfectly, the AC was nice and cool, the beer in the fridge even cooler! Cleaned and restocked every day. The two ala cartes at Sian Ka'an were the best meals we ate during our weeks stay. Alux was incredible! The service at the pool bar, lounge and buffet was great. The food at the buffet was good, but majority of my plate was filled at the Mexican station in the corner - br [... read more]eakfast, lunch and dinner! A 10 min trolley ride from the beach or any other resort on the complex, we never waited more than 10 min for a ride. The Sian Ka'an private beach area deserves special mention, the beach bar was my favorite place on the property. Comfortable seating, 3 or more bartenders, relaxing music, the ocean, truly relaxing. We are in our early 30s, and there was certainly and older crowd but we never had issues finding someone to chat (or drink) with! We enjoyed our vacation, played pool volleyball 5 mornings, spend a night at the hacienda, foam party at the infinity pool. No complaints whatsoever.

Royalton Hideaway Riviera Cancun: Amazing staff and resort

Soon as we arrived we were greeted by the most helpful staff. Check-in was a breeze. All the staff working here were outright amazing! Theresa and Lady at the Hideaway pool always went above and beyond. Entertainment and food was outstanding!

Bahia Principe Explore Coba: Amazing resort!

Everything at this resort is fantastic. Excellent customer service. Very clean. Lots of excellent choices for food. Nice beach, pools. Good for families, romantic getaways, friends getaways. Highly recommend