Riu Palace Paradise Island: Great resort

-the renovations were well done, though interesting to see the roof leaking -water on the floor in hallways and restaurants after the rain. -couldn't adjust the air conditioning in the room -was the blanket in the room washed? -the food was very good in the Atlantic and Steak restaurant -Krystal was also good, though disappointed when no coffee/cappuccino served -wondering why the switch to Adults only? -glad to see ramps in pool and to the beach

Riu Republica: Very bad customer service

We had ants in our room. The manager was very argumentative and nobody seemed to care. The staff was very rude at the restaurants. No drink service on the beach cockroaches in the restaurant. We won’t go back

Riu Playa Blanca: Great Resort

The RIU Playa Blanca was clean and nice. The staff was friendly. Nice beach with brown and black sand. Excellent wifi service. The resort night entertainment was a bit lacking. The beach had great souvenirs at amazing prices, the resort gift shop surprisingly did too. Did a few excursions through Sunwing which were okay. Was hoping to see wildlife at the Canopy at Anton Valley. The Panamome tour was okay, the town was filled with cheap American clothing. Had a great time and would return again [... read more].

Riu Playa Blanca: Loved the resort

Very clean, rooms were very large and comfortable. Food was good, the Italian restaurant was excellent. The location is not great if you are planning an excursion as they are at least 2 hours away. If you are looking for a place to go and wind down this is the spot. I cannot say enough good things about the staff, very friendly and accommodating.

Riu Montego Bay: Amazing Resort and

Everything was amazing GR8 service and support staff weather was GR8 Sunwing was awesome. GR8 value for your money! What a superb vacation can't wait to go back and see all the best staff again!! Can't say enough about how GR8 everyone is there it's superb one of the best places ever!! I highly recommend the Riu MONTEGO BAY Resort

Riu Flamingos: Great hotel with some minor issues

This hotel is great from food, cleanliness, staff, service and little extras. Didnt like the two seperate beds together to make one but not a deal breaker. Apparently it's not as nice as other RIU's but my husband and I had a great time. Everyone works hard everyday to keep the place clean and keep the beach area and grounds free from litter its nice to the environment is a priority . Our last day my sleeping wear went missing i kept it in the same place everyday outside my luggage and locked e [... read more]verything else up and it was the only thing missing. Not too worried about it but it does happen Always wise to lock up important things in the room. We never used the room safe but locked our bags. If your a great traveller and have an appreciation for difference of foods and are open minded youll have a great time Alot of people complain of the stupidist things and have to realise their not in their home country and foods, beliefs ,customs WILL BE DIFFERENT and that's okay because after all its what makes travel unique.

Riu Palace Baja California: Nice new resort

Nice room except if you are facing the Santa Fe Riu. Lots of loud music and pool parties. Waiters are very friendly and polite. Nice variety of restaurants with plenty of food. A lot of entertainment on site...volleyball...aqua fitness...challenges....ping pong... Very nice beach...you can walk all the way to the marina.

Riu Palace Paradise Island: Highly recommend

Beautiful motel style building, I prefer condo style. Food was amazing. 3 A la cartes which you have to wait in line as they don’t take reservations, but didn’t bother me, we would grab a drink at the bar and go socialize with people. The Atlantis next door is where we would go for entertainment at night as they have shopping, casino, huge fish aquarium and lots of other things to see. Staff were friendly. Pools were nice. Beautiful beach. I would recommend for sure. Rooms had a  [... read more]slight odor and I found a big bug in the bathroom ( we were on the ocean). One day our room did not get cleaned until 3PM. The king size bed is actually split down the middle which makes 2 beds put together which kinda puts a damper on snuggling.

Riu Yucatan: 7 glorious days!

The beach and the weather were excellent so our stay was amazing! Food is good, coffee and cocktails top notch, entertainment poor quality except for the nights the tourists are on stage, our suite room was very large with comfortable beds although the linens could be better. Everyone is very friendly except for a very disappointing welcome at the front desk. Everything is well kept and close together so it's easy to get around. Walking distance to Playa del carmen (30 minutes nice walk) whic [... read more]h is bonus!

Riu Republica: Disappointed

We booked our first time 14 days and was expecting to be in a 5 star. The food was not a 5 star and the resort is too big for the amount of staff. They are understaffed. The cleanliness is not the greatest but must say our room was always done and cleaned. Our room was too far from the beach and no trolleys on site.

Riu Republica: Great hotel

Really enjoyed our girls’ week at the RIU República. Our room was in a building very close to the main pools and restaurants, so it was very easy to get around. The property is well maintained, the staff excellent, and the food very good. Can’t say I like the system used to get into an a la cart restaurant, but most resorts seem to struggle with this. The property was big enough to be able to walk and get exercise but the amenities were situated together so not hard to get to if walking is [... read more]n’t desired. Highly recommend this resort!

Riu Republica: Amazing resort

Just returned from 7day stay. Awesome Holliday excellent accommodation,food and services enjoyed every minute. Staff was very curtious and unimposing. Grounds are big and well kept from pools to gardens, there is something for everyone.Would definitely go again.

Riu Emerald Bay: Amazing Resort

The hotel was lovely, everything was well maintain. Staff was very professional, friendly and helpful. Food was fantastic. Beach was clean, we enjoyed going for walks It's a very safe place Enjoyed the evening shows

Riu Guanacaste: Wonderful Resort, will be back!!

Wow, what an Amazing country. Costa Rica is all that and more!!! the Riu was a beautiful, although older resort but the staff and agents went above and beyond to make it a wonderful, unforgettable stay. The gardens are so well kept, kuddo's to the landscaping staff. the beach was clean and even though there were several vendors inquiring daily as to purchasing their wares, they were all very friendly and knowledgeable about their beautiful country and always willing to offer advise or simply p [... read more]rovide information when asked. The Food, WOW, AMAZING, delicious and always a variety!!! Now for the scenery!!! All I can say is that it is breathtaking!!! To wake up, sit n our balcony and see the monkeys, the iguanas, the birds etc.... that's the way to do it!!!!!! Sad we had to leave but will be brining our daughter back with us next time!!!

Riu Playa Blanca: amaizing resort

everything very nice spotless vary large assortment of food ocean not to clean but not a big deal rooms clean entertainment nice pool area clean people very friendly airport questionable i don, t like service and waiting are no drinks no food no duty free

Riu Guanacaste: All you could ask for

It is a large well appointed hotel with everything you could want. Our first time to CR but not our last. The grounds were very well kept, the staff very friendly, overall very clean, the pool is huge and well designed and the beach a little steep at high tide and a bit rocky but it is a volcanic region so that is common. It was hot and we never saw a cloud for a week, except over the hills on the distant horizon which is where the volcano is in the national park.

Riu Reggae: Riu Reggae not worth the time or money

It was awful. The highly acclaimed entertainment staff was the worst I have ever had! Sure they talked to everyone in the morning but with the exact same banter everyday to everyone. They had no skills to talk about. None. I had better entertainment at a high school musical. The worst part is that there is no music - not even at night. No dancing unless you can stay up long enough to trek down to the other resort after 11pm. Their shows only start at 10:00 pm. Imagine waiting three hours f [... read more]or a long drawn out show! They do have a live band by one pool for about an hour each day. It was uninviting. The pool they played at seemed exclusive to a hand full of guests. The other pool seemed to have more guests enjoying it, but I noticed no one ever used the washrooms - very gross. The foam party was a flop. The machine did not produce any foam. They didn' t even try to fix it. We had to ask why we could not get coffee or drinks at the buffet. We would sit there as long as possible and then most of the time get up and take coffee from the pots sitting at the waiting stations. A few times we got service. Let me make this clear - we spent a fortune on tips as we always do. The bar staff at the beach were trying their best to accommodate. However, the alcohol served is worse than in Cuba. The beach is probably the worst part of this resort. It's man made murky and lifeless. The rooms are okay. The food was okay. Book somewhere else - I am sure it will be better than this place.

Riu Palace Paradise Island: Great resort!

The hotel rooms are very nice. Service was always good. Hard to get into some restaurants but the food was good. Close to everything. Golfing very expensive but reef fishing was fun! Overall 4.8 stars holiday

Riu Palace Antillas: Great Resort

The hotel, amenities, food and drinks were great. The cafeteria and restaurants were very good and service was great. Our room door card scanner wasn’t working properly the last couple of days and we had issues trying to fix it. Other than that we were disappointed that we did not have the type of room that Susan told us we had.

Riu Flamingos: Great resort

I loved this resort . I have stayed there several times. I like the fact that it is an easy walk to the beach . There is lots of shade and beach chairs . The staff are amazing. The Italian restaurant was not as good this time... salad bar was empty, chicken was burnt, not as good a selection ..., but the Japanese restaurant was wonderful. We had a great time!