Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(3046 Reviews)

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Amanda  - 

Verified Purchaser

Memories Flamenco Beach Resort: Awesome Resort

Amazing beach and pools with extremely helpful and friendly staff. Food was great except fruit selection and some of the meat and basically any eggs in the mornings. Best mojitos I have ever had and nunerous other guests said the same. Awesome excursions but not the best entertainment if that is what you are looking for.

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Jennifer  - 

Verified Purchaser

Sanctuary at Grand Memories Varadero: Amazing

First time in cuba and definitely will return. We had a wonderful time at this resort (sanctuary side). Loved the food the people the beach. Staff were amazing. Couldn't ask for anything better. xxx CUBA

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Private  - 

Verified Purchaser

Grand Memories Varadero: Nice Resort

The resort is large and is well maintained. They keep the grounds clean and manage to quickly clear any garbage or debris that may end up on the ground inadvertently or on purpose. The room we had was spacious and clean. The beds were uncomfortable. The room was cleaned and the supplies were stocked daily except for one day when it appeared that someone came in to the room and made the bed and did nothing more. Several calls to the front desk did not result in having our water supply restocked.  [... read more]

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Francis  - 

Verified Purchaser

Memories Flamenco Beach Resort: Unbelievable resort!

First off i want to tha k jack for all his help in all of this! It wouldnt of been possible without his help! One of the best vacations ive been too! Made new friends, new experiences n best of all forever lasting memories. Thanks trip central and thank you Jack gentile for all your help! Viva la Cuba!

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Private  - 

Verified Purchaser

Memories Flamenco Beach Resort: An awesome vacation!

From booking with Trupcentral to our rerturn from Memories Flamenco we could not have asked for a better experience. This was our second trip to this resort, four years apart and the changes to the beach are amazing! The beach is every bit as beautiful as any beach anywhere I have been around the world. The service was wonderful and the Diamond Upgrade was definitely money well spent. The resort was clean and well appointed and the staff were friendly and helpful. I would recommend this resort t [... read more]

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Pelle  - 

Verified Purchaser

Memories Flamenco Beach Resort: Not as expected

Heres my views the grounds were beautiful except for many missing lamp posts and bare wires rooms were nice beds were hard as a rock .bring your own pillow theres are maby an inch thick there are 9 buildings if you are easily winded go for 1 or 2 the higher the number the further away but like i said if your in good shape the grounds are top notch and well worth the extra walking .The staff were surprizingly not over the top friendly at all after all this is your week of vacation and you shoul [... read more]

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Private  - 

Verified Purchaser

Memories Paraiso: Great workers

The hotel was decent. The pool was amazing but keep in mind there is no deep end to this pool. The worst thing about this was probably the workers that take you on the non motorized catamarans constantly made excuses not to. The food was actually pretty good despite what people told me. And the people that work there for the most part are super friendly

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Private  - 

Verified Purchaser

Memories Caribe Beach Resort: A,azing Beach

We loved the resort, mostly the beach, you could walk for miles and crystal clear. The buffet was nice, loved the stir fry, pasta and fish cooking stations. We did one a la carte, food was great but no overly impressed with the cleanliness of the table. Tablecloth was disgustingly dirty and when my husband had a plate taken away there must of been food on the bottom because it left quite a mess. Staff were very pleasant and helpful for the most part. The bathrooms in the main areas c [... read more]

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Private  - 

Verified Purchaser

Sanctuary at Grand Memories Varadero: Adequate

This resort was adequate, not what I was expecting, nothing special except the staff. Jose` our butler was great, the reception staff was great as well. Uli the chef at the Sanctuary restaurant went out of his way to accommodate my food restrictions, we were very impressed. also Judi our maid did a great job. The resort was old and needed an update, Our room had a view of the pool, no ocean views at this resort, our so called suite was just a room but had a balcony so that was good. We pai [... read more]

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Private  - 

Verified Purchaser

Memories Caribe Beach Resort: Mosquito Heaven

A very nice resort, but for being an adult only I expected more night life. There was no disco or games room to be able to entertain yourselves. The food was what I expected from Cuba. The amount of mosquitoes shocked me. They used a smoker and that didn't do a thing, I travel alot and when they smoke to keep the bugs away there is always a dense cloud of smoke. The smoker that was used here looked like it was blowing little smoke rings out of it. There were so many and that made for not a relax [... read more]

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Soccerman85  - 

Verified Purchaser

Memories Paraiso: Fantastic Beach!!

We had stayed here 3 years ago and read a number of reviews before booking, so no real surprises. Starting to look a little worn down, could use some renovations. Entertainment was good as well, thanks.

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Lamplighter  - 

Verified Purchaser

Sanctuary at Grand Memories Santa Maria: Another day in Paradise

That's what I said each morning when I arose from the comfortable bed at Sanctuary. This resort is awesome. Number one being the customer service. The staff are the best. The facilities are very clean and welcoming. The food is great, but the Mosquitos were nasty to me. But that's nature! We had a great stay and made many new friends. Can't wait to return

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Flux14  - 

Verified Purchaser

Memories Caribe Beach Resort: Book it now!!

Great hotel they have a good food selection, friendly staff and clean rooms with regular maintenance. Would definitely recommend and re book! The beaches are absolutely spectacular! Go on the excursions!

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Private  - 

Verified Purchaser

Sol Turquesa Beach: Relaxing week

We went to Memories Holguin (2 adults and a 6 years old kid) on the week of Apr 15-22. Beautiful layout, nice 5 pools, small beach, food was ok but not too much variety. The staff is very friendly but sometimes a bit distracted, slow or too busy to attend your request. Weather was cloudy and got some rain but still hot and pleasant. Nice night shows but poor entertainment for the kids. Big and clean room with comfortable beds. Not too busy, always found chairs at the pool and beach.

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Glenn  - 

Verified Purchaser

Sanctuary at Grand Memories Varadero: santurary at grand memeries varadero

this was our best stay in cuba so far the service was top notch going to the alacarte resteraunts where great better then stuffing yourself at the buffet rooms we had the suite was roomy and very clean housekeeping there every day fridge filled everyday if you wanted more they would give it to you butler service top notch always there if you needed them very quiet resort we loved it no loud music or drunk people all around if you want quiet excellent resort if you want to party go somewhe [... read more]

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Private  - 

Verified Purchaser

Sol Turquesa Beach: Terrible

My family and I stayed there from April 25 to May 6 of 2017. We were able to deal with a dirty room, a bad door lock, a bad safe, a very disappointing dinner for return guests, and even very uncomfortable beds. I cannot deal however, with Cockroaches in our rooms, a rude bar staff at the beach, stepping in some kind of shit in the dinning room, a failed promise to be allowed to stay in our rooms free of charge on the day of our departure, a failed promise of four free massages to make up for t [... read more]

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Private  - 

Verified Purchaser

Memories Flamenco Beach Resort: Great Vacation!

Memories Flamenco was a great resort. This was my fifth time in Cuba and this resort was my favourite. Beautiful beach, good variety of food at the buffet, tasty a la cartes and fantastic staff!! I would definitely return!

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Anita51  - 

Verified Purchaser

Memories Jibacoa: Memories Jibacoa

Lets just say my husband and I are planning on go back to this resort next year. The place was great. The food was good for Cuba. No line ups a the bars. The staff were amazing.. can't say enough about good things about this resort.

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Jim and Carol ann  - 

Verified Purchaser

Memories Jibacoa: Amazing resort

This was our twelfth time at this resort we had a fabulous week.Great service as soon as you walk through the door .Thanks especially to KIKI and all the staff for your service will surely visit again.

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Private  - 

Verified Purchaser

Memories Jibacoa: Great relaxing resort

I found this resort to be the right atmosphere for middle age people, single or married. It is easy to see the same person daily, wherether a guest or staff. The staff are very freindly and eger to please. The grounds are well kept although maintenace on the exterior of buiding and walkways need minor maintenance work. The food was satisfying and plentiful, as goes for all of the beverages. The beach is well maintained, but swimming was limited due to the coral reef which is excelent for snork [... read more]

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