Our Verified Customer Rating 3.9

Our Verified Customer Rating 3.9

(6975 Reviews)

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Nancy13  - 

Verified Purchaser

Memories Flamenco Beach Resort: Amazing

The resort was amazing. It was a great choice allowing us to sit back, relax and enjoy the entertainment they had each evening. The resort was also clean and had a great variety of food. All staff was warm and welcoming. Would definitely plan another trip here in the future. Was happy with the service and experience.

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Rany  - 

Verified Purchaser

Grand Muthu Cayo Guillermo: Good one

Really enjoyed our stay and very good food, staff, pools and beach. Overall good experience. Kids enjoyed the pools and kids activities are very good. All the evening activities are very well done. Thx

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Wesley  - 

Verified Purchaser

Tryp Cayo Coco: Fantastic resort

We had a lot of fun, great people! The room was a little out dated, but it was still nice. We hope to go back again in the near future! I found that the employees is what makes the resort awesome. The ocean and pool are amazing, and the shows and activities were very entertaining to watch. Thank you trio central and tryp Cayo Coco

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Maria  - 

Verified Purchaser

Gran Muthu Imperial: Absolutely Beautiful!

I absolutely loved this resort. It was a 40 minute bus ride to the resort that was breathtaking to see. The resort itself is new and clean and had a great atmosphere! The rooms and the views were breathtaking, the pools were great but sometimes a little chilly but to be honest, just dunk right away and you’re good to go! The food was decent. Not a lot of selection but I enjoyed what they had to offer and did not go hungry! The snack bar was a big plus! Definitely under-utilized but I loved the [... read more]

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Private  - 

Verified Purchaser

Gran Muthu Imperial: Yeowzaaaz!!

Had an excellent pre-Xmas stay, treated immaculately by all, service and entertainments made this resort a definite return destination for adults only all inclusive, not over crowded enough space to have quiet time, easy shuttle to local activities, super clean, great food, professional staff!!!

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Private  - 

Verified Purchaser

Memories Caribe Beach Resort: Amazing beach and poor service

Hello, so...The hotel offers two dinners in the two restaurants. What can I say? We saw a rat at dinner ! All dishes in both restaurants have a terrible taste. Edible food was in the buffet and the one that was immediately cooked for us (meat, omelettes, fish). The cooked meal was previously inedible. Delicious coffee and ice cream in a cafe-bar were very tasty . We went for dinner to a beach restaurant (20 minutes by taxi from hotel). I highly recommend this restaurant. The stuff at th [... read more]

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Want my money back  - 

Verified Purchaser

Valentin Cayo Cruz: Time you will never get back. Horrible

Never ever ever send anybody to this resort. This was the worst vacation I have ever had. Food was not even edible. Service was non existent- no body cares. Rooms were damp. They sprayed diesel bug spray every night throughout the resort. Air conditioning made me very sick. They rationed towels and water. Restaurants were always late opening. Only one was open. No hot water in my room.

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Robert  - 

Verified Purchaser

Gran Muthu Imperial: Place exceeded expectations

Just have to start with had a fantastic time at the Gran Muthu Imperial. The place is very clean and nicely laid out. Not a very large resort which I like. We stayed in building 9 room 9109. Second floor. Ocean view. Absolutely beautiful water. Large king bed. Bar fridge always stocked with a couple of pops, beer and a large bottle of water. The maid service was exceptional. Always a towel figure in the bath and bed. Showers always had hot water. A big bonus for me. The snack bar open 24 hrs whi [... read more]

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Madsdad  - 

Verified Purchaser

Tryp Cayo Coco: Tryp trip

Well, it's Cuba and you don't expect a lot. The rooms are clean but dated and the a/c works well. The only negative thing was the shower head was original, water came out like a hose, and the toilet required a pail of water to flush. They are still repairing the damage from the last hurricane but it's coming along nicely from last year. Staff are great and polite, always saying Ola and wanting to engage. They loved any little gift you give them be it gloves or gum. The food choices are good but [... read more]

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Martine  - 

Verified Purchaser

Iberostar Origin Daiquiri: Beautiful resort

We loved our stay at this hotel. It's a small resort but the staff and service was amazing! Our room was upstairs in the main lobby, plain jane but ok. Food is alright. There is always something you can find to eat. My favorite is the omelette in the morning but the pancakes are delicious as well. The beach was fantastic!!!! I would definitely return at this resort.

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Private  - 

Verified Purchaser

Melia Jardines del Rey: Will return

Clean resort , food wasn’t all that bad , like any resort after 4 days it gets monotonous, great beach , loved the sandbar. Only complaint is the walkways were very dark ... they need way more lighting !

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Private  - 

Verified Purchaser

Gran Muthu Imperial: Great vacation

Had wonderful time and would highly recommend. Weather was great, accommodations awesome and staff really made a difference. Was expecting food to be an issue but was great. Plus pools were excellent and went to beach too which was lovely. Would love to come back and enjoy.

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Terenia  - 

Verified Purchaser

Memories Flamenco Beach Resort: So beautiful

Everything was super and a100 % me and my husband will come back in this place we meet nice and friendly personnel in this resort entertainment five stars 👍😁I’m not going to forget that beautiful place like Cayo Coco

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Private  - 

Verified Purchaser

Hotel Playa Paraiso: playa paraiso paradise

Un sejour tres agreable ,beau temps ,chaud,pas de pluie n y insectes piqueurs,.C est un hotel tres propre les chambres sont de grandeur regulier le service de nettoyage parfait ,les serviettes de plage n ont jamais manques,.La plage tousjours la meme magnifique,le buffet repetitif mais on y trouve toujours quelque chose, pour les vege beaucoup de choix les papaya sont delicieux et abondants,les assiettes sont propres,les restos bien,l annimation passable et les touristes s ammusent bien.service [... read more]

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Rita Morgan  - 

Verified Purchaser

Iberostar Origin Playa Pilar: Amazing Resort!

This was my second time going to Cuba but my first time in Cayo Coco. I loved it! The Iberostar had amazing service and is such a beautiful resort! My favourite part was the Dock on the beach! Drinks were amazing & food was good especially at the grill in the snackbar ! On our last day we had to checkout at 12 but our bus didn't pick us up until 7, the front desk gave us somewhere to hold our luggages safely and a place to shower as we spent the whole day on the beach. I will definitely be going [... read more]

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Private  - 

Verified Purchaser

Melia Costa Rey: Good resort but service needs improvement

The hotel is great and restaurants are better than expected! Only problem is the staff and the expectation for tips. If you don't leave tips at every request, expect a subpar service that is not 5 stars.

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Private  - 

Verified Purchaser

Starfish Cayo Guillermo: Not bad for price but lacking in some ways

The hotel itself was not the most modern had a few problems with septic and little black bugs in the room , but the staff was very very friendly , advertised on website were non motorized water sports included well supersize supersize one hr of kite surfing is 150.00 insane price 70 cuc to rent a catamaran and 40 cuc to rent a kayak not a darn thing free except beach towel ,. anything you want to do for fun to go see or to do cost a fortune kinda messed up seeing its a poor country o [... read more]

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J.Mc  - 

Verified Purchaser

Valentin Cayo Cruz: Beautiful Resort

The Hotel Pools Rooms Beach and grounds are first class, the staff were very nice but not trained enough, service was very slow and the entertainment was terrible. Management have a lot of work to do to get things up to standard. The a la carte restaurants are a joke. The location of the resort is 1 hour away from the Airport on a straight road with swamps on both sides (very boring)

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Private  - 

Verified Purchaser

Sol Cayo Coco: Sol Cayo Coco nice great Resort

Sol Cayo Coco is a beautiful great place to enjoy the 2 beaches,wonderful people and very friendly staffs, the room nice and clean,view I the ocean,nice entertainment, it was a great,but too short week,would be nice for 10 days to stay

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Private  - 

Verified Purchaser

Melia Costa Rey: Pullman, Cayo Coco

Hotel was fine. Needs some major upkeep. For a fairly new hotel, a lot of things were rundown. The beds are awful. They kept running out of water so the public washrooms were disgusting. Many people were complaining of illness of which we didn’t escape. The beach and the weather was amazing

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