Occidental Nuevo Vallarta: Great food

Quieter resort, rooms were clean, food was really good and the drinks were well made. Wifi seemed to be an issue for those who wanted it. Rooms are a bit small but the showers were hot with good pressure.

Barcelo Solymar: Great resort

The hotel is pretty good. They did have some damage from hurricane but not too bad. The rooms were clean. Food wise it was ok could be better but it’s cuba. I like this hotel because it’s close to downtown and the beach is excellent.

Barcelo Maya Colonial: great Hotel

Good hotel Service is excellent Beach is horrible rocks all around toes get banged up from walking in the sand or swimming in the sea . Pools are great lots of chairs no worries about reserving chairs early in the morning. Not all drinks are included in the price you must pay extra for Zambuca or ryes these drinks are Premium according to them.Great people staff is friendly. No rules for restaurants they let you in with jeans and t-shirts. They let you smoke pot around the pool not im [... read more]pressed at all this is not an adult only resort .

Barcelo Maya Colonial: Fantastic vacation

We had a really good time at the Barceló Maya Colonial resort. All the staff were really friendly. The resort is kept very clean. Food was good, drinks were good, weather was awesome. We usually don't go to the same resort twice, but I would probably go back to this one.

Allegro Cozumel: Great Experience

Staff all so incredibly friendly and helpful Grounds were immaculate Great walking beach and excellent snorkeling at the resort as well as trips that leave right from the pier - so convenient - no taxis needed Buffet Restaurant near the Pools was the best. Consistency in dining and selections.

Barcelo Bavaro Beach: good value

WELL KEPT, VERY CLEAN, WISH THEY WOULD HAVE SMOKING AREAS AS PEOPLE SMOKE EVRY WHERE WITH NO REGARD TO NON SMOKERS. FOOD IS GOOD, VERY FRIENDLY SERVICE. NO WIFI AVAILABLE FOR THE WEEK WE WERE THERE. very windy week for the beach

Barcelo Bavaro Beach: Amazing resort

We have been at the adult only for 5 or 6 years in a row, we love the staff and resort. Very big resort if you want too be entertained an can also be quiet if you stay in the adult only. You pick what you want! Beaufitful Bavaro Beach! My husband also loves the Sport Bar can go for wings anytime. Will go again!

Barcelo Solymar: Great people, great service!!

This was our third time at this resort, and we really like it. That being said, this was also the most we've spent to go to this location. If it wasn't for the outstanding service from the front desk and concierge (ask for ONAY) we would think twice about booking there again. We were travelling with our 3 month old son and everyone really helped us get as comfortable as possible. The location is amazing, great to be within walking distance to shops and restaurants. The beaches though!!....the mo [... read more]st beautiful and SAFE beaches!!! We had a fantastic time! We'll be back in 2020!

Barcelo Bavaro Palace: Lots of things to do!!

This hotel was big but not too big. It has lots of things to keep the adults and kids entertained. Bowling, golf, mini golf, laser tag, escape room, casino etc. Lots of water sport activities. The food was good, and the beach is close to all the pools. The layout of the resort is very nice. I would recommend this hotel to all ages.

Barcelo Solymar: Amazing Beach !

The Hotel itself is showing its age and is in need of basic upkeep, but room was comfortable. A short 30 minute drive from the airport which was nice and close enough to walk into Varadero for some nice restaurants and nightclubs. Food was edible with some choice, not chosen for the cuisine but rather the beautiful beach. The ala carte restaurants we chose were ok with the exception of the Chinese where the service was brutal. Did I say the beach was awesome.

Occidental Caribe: Awful experience

The hotel itself, the room, the view and giving us complimentary champagne for our anniversary was lovely, unfortunately that was the only nice things about the experience. We arrived late Monday evening and went for something to eat on the buffet. Later that evening I was ill, it could have been from the full day of travel but I have traveled many times in the past and did not have this happen. It was apparent from the first morning going down to the buffet for breakfast that the service was [... read more] not the best. Almost every morning this would happen, we would get a table, we could never find one already set with cups, napkins and silverware. Then one of us would wait at the table to get a cup of coffee. Most of the wait staff spoke very little English so communication was quite a struggle. If you were Spanish speaking you received excellent service, sometimes more than one server at the table. I am not too sure if the staff were hesitant to approach due to the language barrier. On the Wednesday we were at the pool swim up bar, I am not too sure if this was due to having too much sun or having a reaction from the liquor they call Mamawanna but I became very ill and had to be assisted back to my room by wheelchair. Again, I would say that my husband and I have traveled many times to Cuba, Mexico and cruises and have not had this happen. For two days there was no cold water in the room, therefore you could not flush the toilet or take a shower. Then we had no hot water for one day. We usually love to sit on the beach and enjoy the ocean. Unfortunately it was far too windy to be able to enjoy that, the pools are kept very clean and we did enjoy the quieter pool that had wonderful service for lunch at the restaurant. It was helpful that we were able to have a la carte restaurants almost every night as we found the buffet quality of food not very good. Things did improve slightly when we had a great experience on an excursion. We were stopped in the lobby daily to try to get us to buy into their vacation club and found this very annoying. We went to try to purchase souvenirs at a local market within walking distance and found the people very aggressive, we did not return and purchased things at the airport instead. On the day we were leaving I called for assistance with our luggage and they did not understand at the front desk. My husband was returning the towels so I attempted to bring the suitcases down, I was struggling to bring them to the front desk and was not offered any assistance. I asked the front desk where we could store our bags, the girl simply pointed to a door. I went to the door, it was locked, when going to get assistance from one of the bellmen I tripped and fell, again no assistance from anyone. We had our beach towels stolen from poolside not once but twice. I spoke to the manager regarding this and he did assist me to get new towels. In the advertisement for the package it said there would be a robe, slippers and a bottle of rum in the room, this was not there upon arrival, when trying to speak to staff or the Sunwing rep again there were things lost in translation and understanding. It is customary that the cleaning staff leave a decorative towel design, ensure that there are fresh towels and restock the bottles of water as needed unfortunately this did not happen as well. This was out first experience in Domincan Republic and I do not think we would return. For the amount of money spent I really felt like I was an inconvenience to the staff and they really did not like the tourists at all. A very different experience from when I have traveled in other countries where they are so very polite, friendly and approachable. This was a vacation that I wanted to leave to go home instead of feeling sad for leaving. The flight was excellent and staff on the flight very friendly.

Barcelo Bavaro Beach: Dream Vacation in the Dominican!

The hotel, staff, service and setting were phenomenal--we'd go back in a hot minute! Avoid the lobster (smaller and mushier than Canadians are accustomed to) but otherwise the food and drinks were amazing and the presentation of it showed pride and attention to detail in all aspects. The ocean-front rooms allowed us to fall asleep to the sound of the surf and the wind in the palm trees--and the rain which only seems to fall (conveniently) at night! The excursions were phenomenal (I plan to re [... read more]tire ON the Dr. Fish boat) and the image of those turquoise waters and white sand beaches are seared into my imagination to hold me over until my next vacation. I would never have picked the Dominican (too touristy I thought) but I'm so glad I went--do it!!

Allegro Cozumel: Good resort

We stayed at this Hotel for 2 weeks..overall everything was good. Grounds & pools very nice, rooms a bit small, beds very comfy.. food wasn't the best..beach very good..downside. beware.sales reps for time share there own staff though were all quite good.. We ourselves wouldn't return, but there are a lot of returnies..

Occidental Tamarindo: Comfort in Costa Rica

Hotel staff were very friendly and eager to accommodate, beds were extremely comfortable and showers hot. Grounds were well kept and clean. Beautiful pool that did not seem overcrowded and plenty of lounge chairs available.

Occidental Caribe: Great vacation

We enjoyed our stay at this resort. It is in a great location with a very nice beach and pools. The restaurant choices were adequate and the service was great. We had an ocean front room with a great view! However the room itself was average and could use some upgrading in the bathroom. Overall though the resort was clean and the staff friendly and accommodating.

Occidental at Xcaret Destination: Very nice

I was impressed with the service! I could get gluten free food at all the restuarants but sometime not much flavour. There is still some education needed for the waiters and cooks. The pools were nice but could not always find a lounger to lay on. The breeze off the ocean made the heat bearable.

Barcelo Maya Colonial: Great Resort

This resort was wonderful. The pools are big therefore never feeling overly busy. The a la cartes restaurants are great especially the Italian ones. The waiters and waitresss were very attentive. We would definitely go back to this resort.

Occidental Cozumel: Familiale en plain nature très agreable

Hôtel de lux en plain nature,mer calme, pas de roches.petits bungalow vue dans la verdure,chambres larges,confortables et propres.Restauranrs agreable. Personnel souriant accueillant. Vacances reposantes.

Barcelo Maya Caribe: Everything you want

This is my second time at this resort. Couldn’t ask for a nicer place. Very clean food is great. Can snorkel right out front of the palace resort is best. I will say one thing to be aware of and not sure if the tripcentral reps would even be aware of. The last few days of our trip a business convention arrived and took over one side of the buffet. This created a line up at the other side. We walked to the next resort over to eat. Overall a great resort something for everyone at the Barcelo Ma [... read more]ya Grand resort.

Occidental Cozumel: Beautiful resort!

Lovely well looked after resort in the midst of beautiful vegetation. The staff were very friendly and worked hard. We thoroughly enjoyed our stay and would return. Great service at the snorkel rental area as well.