Iberostar Origin Tainos: We would defnitely stay again at Iberostar Tainos in Varadero Cuba

This was our first stay at Tainos. We had previously stayed three times at a nearby 3 star resort, but wanted a step up this time. The Tainos resort was smaller than ones we stayed at before, and much more compact. Our regular room was quite nice, and the maid service excellent. The resort has many bars, all staffied by attentive courteous serving personnel. The meals were OK for Cuba standard. However the coffee at the breakfast buffet was dishwater. Each morning after breakfast we would rush  [... read more]back to the Lobby for our delicious cappuccinos. Really enjoyed the live music, although some of the evening shows appeared more amateur than what we saw at other resorts. Grounds and pools are very well kept. and the animation crew very lively. The beach of course was EXCELLENT. We are glad we stepped up to the Tainos.

Iberostar Origin Laguna Azul: Good but could be better

The hotel is really nice, one of the best in cuba but it falls short in a couple areas that could easily be fixed. The biggest issue we had was the pool is freezing. No one was in it, all week. When asked by a staff why we weren't in the pool we told them the water was too cold and they laughed and continued on. The food is cuba food, nothing exciting we lived on the pizza, pasta and fry diet all week. We were travelling with an infant and asked multiple times for a kettle. Like other reviews sa [... read more]id if you are asking for anything from the front desk it is a waste of time, we never received the kettle. The staff are great at this resort and really make it. Just watch where you step there are holes drilled in the concrete throughout the resort for what looked like umbrella bases but they are big and deep in tile and could easily cut someone. Overall nice resort and but simple things could make it great. We have been to cuba 6 times so have reasonable expectations.

Iberostar Waves Costa Dorada: Loved this resort

My wife and I loved this resort. From the moment my wife and I got there to the time we were leaving the staff were very Friendly and a happy atmosphere. The rooms were great clean and the fridge was always stocked. The food was awesome. A great place for you to get away would definitely go back again

Iberostar Selection Ensenachos: Won’t be back

Food was repetitive and only a few things were actually appealing. Both of us got food poisoning at this resort. We aren’t sure what particular dish we got it from but it occurred halfway through our trip. We had violent diarrhea and vomiting. There is an invisible stairway in the entry of the resort that numerous people injure themselves on, including myself. The lighting is very poor around the resort at night, they need to improve this and do upgrades to a lot of areas. 90 min drive on narr [... read more]ow roads to resort from airport. Will not recommend.

Iberostar Origin Laguna Azul: Amazing resort!

The hotel is awesome. It has good a la carte restaurants, and a huge array of food at the buffet location. Great entertainment and a large variety of activities available! It is kept impeccably clean. The grounds are fabulously maintained. The staff are friendly, helpful, and very professional. The Guest Service staff are incredible. They will help out with any problem you may have, and make excellent recommendations for touring the area.

Iberostar Selection Ensenachos: Very good vacation

This is our 5ths time at this hotel. We are very happy for our holiday here.thanks all staff,workers.we are going to make a plan for next time.service is good,food is good,room is good,recommend this place to all my friends.

Iberostar Origin Laguna Azul: A Paradise Palace Resort

I would highly recommend Iberostar Laguna Azula Resort & Spa. The grounds at this resort are meticulously groomed. There are a variety of pools catering to all age groups. The service was excellent & the staff was very personable, helpful, polite, and most entertaining with there laughter & jokes. The buffets were also excellent. There was a large variety of choices in the International restaurant. We most enjoyed a meal at the Japanese Teppanyaki Table, the Italian pavilion & the Cuban [... read more] pavilion restaurants. The food was excellent. The evening entertainment was also most enjoyable at the theatre. This resort has an awesome beach which you can go for long walks. Our room was very clean and the staff was very caring & genuinely sincere.The resort is very safe for tourists. Terrific Experience ! A home away from home.

Iberostar Selection Varadero: Best Resort In Cuba!!!!!!!

Everything about this resort was first class. The food was amazing (better than home). Tons of variety (steak, chicken, fish, pork). Iris was the best Cuban sandwich maker in the world. Very lovely lady! The rooms were immaculate, clean, large. Housekeeping came by TWICE a day to clean!! Grounds were beautiful. Groundskeeper was so friendly. Always giving gifts to people. Ioanni (waiter) was the best! The Kids Club was amazing. Always something to keep the kids busy. Lia and Yuni are lovely ladi [... read more]es and kept the kids busy, entertained and happy! This is by far the best resort. I have travelled all over the world and NOTHING compares to the Iberostar Varadero!!!! Special thanks to concierge guest manager Arnaldo for being so accommodating! Love this place!!!!

Iberostar Origin Playa Alameda: Beautiful resort but needs improvements

We have been to Cuba many, many times and found this resort to be a beautiful property. It was well laid out, the rooms were typical Cuban but they are renovating the bathrooms which is a nice improvement and found the beds were comfortable. Not sure what happened to the lampshades as there were none. The grounds were very well kept by the diligent gardeners who were all very kind. The food was a very big disappointment and we feel the management knew this as we did 4 surveys while there, we thi [... read more]nk with each survey they were hoping the reviews would get better? Not sure. We also did our own suggestions [because they have a suggestion box in the lobby], only to help them succeed as there is so much potential for this resort. It became an adult only as of November 2018 and WE NEED ADULT ONLY RESORTS that are reasonably priced, such as this one. What gives us hope at this resort is when suggestions were made they took the suggestions and implemented them [well some of them] like the next day! So they are listening, which makes us think they are open to suggestion BUT they need to keep it up! The buffet was so much of the same, everyday and it wasn't good. Yes, we read the reviews before we went and we are used to Cuban cooking and always have found something to eat as long as there was a pasta station to fill in between "not so good nights", but by the time we left I was pretty tired of pasta. One of the biggest problems were the washrooms especially the men's washroom closest to the lobby, very well used you would think it would be very maintained. The whole 2 weeks we were there the urinals were not functioning, had signs "not to use". There were only 2 urinals and 2 toilets in this washroom and the next closest washroom was way down by the pool! There is no paper and a pitiful dryer and the door to the men's washroom was propped open leaving the men exposed doing their business, at the urinal, so when the women came out of their washroom there the men were, their back to the open doorway. The pool washrooms MANY times had NO paper for toilets OR hands, you found that out of course AFTER. After 5 days of this problem I went on a hunt for a manager of sorts, I found one and explained what the problem was and stressed how unacceptable this was for a resort of this caliber, from that day to the time we left there was paper in the pool washrooms, still nothing for the hands. We felt sorry for all the workers that had to take the brunt of the complaints. On a more positive note, we loved all the servers Zuly you were our favorite, Donnie and Ca yile and Cookie, we miss you and our Ron Collins & gin and tonic drinks, the animation group and yes Charlie is a sweetheart, all the reception, Mildrey in guest services who is dear to my heart, they were all wonderful to us and enjoyed them all. TO the MANAGER: you are very fortunate to have all the wonderful employees at your resort, they made our trip and its the people of Cuba that keeps us coming back year after year. Just for your information our room was 1812 and you did hear from us at the suggestion box, we were there from Jan 8-Jan 22. We want this resort to succeed as there is so much potential and we did see you listened to suggestions but it needs to be ongoing and the food has to improve! At this point we would not recommend this resort because of the problems. But we are going to watch the reviews to see how you improve.

Iberostar Origin Playa Alameda: very nice resort

Grounds well taken care of, rooms are clean, food good, lots of variety. The Italian restaurant was very good also the International one. The washrooms at the beach need paper towels or hand dryers, none were visible. The staff is friendly and service oriented. All in all excellent value for the price!

Iberostar Selection Ensenachos: Two weeks in Paradise

This was our 7th visit to Iberostar Ensenachos. Previously wehad brought our family members but this time was just the two of us.Reception upon arrival was quick and easy and even Nestor the assistant manager helped us with our luggage. Nestor coud be seen every day watching over the staff and resort. We stayed in the Spa section, room 2910, which had been recently renovated. We had excellent accomodations with a new mattress and linen since our last visit in 2017. House keeping do a good job,  [... read more]there was plenty of hot water and the air conditioning unit was quiet, the bar fridge was restocked as necessary. The main lobby looks very regal with tall ceilings and marble floors. Fresh flower arraingments were all over.. Mixture of live entertainment nightly including children activities. The beach is well known as one of the best in Cuba. Sailboat rides were available on most days. You just walk down to the beach and request the ride. Simple and free (but a tip now and then shows your appreciation) . The beach bar restaraunt staff were attentive under the supervision of "Jeidi" and her staff. In the main buffet, Yuri and his wide Daily were attentive to our every needs as were Yerandy and Lainny. Food was varied each day with plenty of sea food and lobster two days in a row. The Seafood restaraunt has been renovated since the huricane and looks great. Swimming pools were all cleaned daily, gardeners will chop down coconuts for your pleasure if you ask them too. There was never a shortage of lounge chairs or towels at the pools and the life guards on the beach were willing to find us lounges under the palapas. Transportation to this resort was by Sunwing and this time went off without a single problem. Our travel arrangements were made through TripCentral.ca. and we have been using them for years. .

Iberostar Selection Holguin: fantastic week

This hotel is new and stunning, Robert and his wife in the lobby took total care of us and provided us with every thing you could ask for, special call out to Alex and Jerge in lobby bar, and Henry and Serquey in beach bar, these people are the best, food was good, room great, really was a great holiday, would go back in a heart beat"" beach iis still on going but will be nice once all is complete""

Iberostar Selection Paraiso Lindo: Great Vacation!

Hotel was great. Could use a little updating, but was clean and grounds well kept. Staff was amazing. Everyone was helpful, and went out of their way to make your stay enjoyable. No bottled water other than in room as part of recycling initiative and found the filteref water salty. Steak and Seafood Restaurant were amazing!

Iberostar Selection Playa Mita: Pleasant,relaxing resort

The rooms and facilities are great. Drinks and food were very good. Staff was friendly and helpful. Alacarte restaurants not exceptional. Coffee was often cool and not great. Wine was good. The beach was not swimmable most of the time we were there. Though you can take a dip when tide is low. Plenty of beach chairs to relax in and watch the waves. Beach was Not the best for kids. The biggest drawback to this hotel was the distance to town or outside activities. For the city tour we were a [... read more]way for 10+ hours with 7 pickups and drop offs on the way!

Iberostar Selection Ensenachos: Amazing beach, good resort, a lot of families with kids

We were traveling to Iberostar Ensenachos on January 12 - 22, 2019. The resort is greatly maintained, beautiful territory. Very decent food with lots of selection, good seafood options. Service is amazing everywhere with an exception of the lobby bar. The beach and the ocean were to die for, even on the chillier days. Ocean is so calm that you can swim, no waves at all. Pool is very cold. The drawback for us was the fact that almost every family there was with a few small kids, so very [... read more] noisy. it is perfect if you travel with kids, but we prefer more restful and calm atmosphere

Iberostar Selection Ensenachos: Worth a visit

After 15 trips to Cuba, we’ve stayed in many different resorts. This resort is a solid 4 1/2 star as advertised. Food was quite good and grounds are beautiful. We stayed in the adults only Spa section. This small area is the only part that’s adults only. On the beach and in the restaurants, kids almost outnumber adults. The property is VERY large. I’d guess it was 1/2 km walk from our room to the closest beach. If you have kids you’d struggle without a stroller. It’s a long walk for l [... read more]ittle legs from the rooms for meals. Other than it being too big for our liking, this resort ticks all the boxes.

Iberostar Origin Laguna Azul: Wonderful Trip!

The resort was great and lead to an incredible beach. The staff was very friendly and the rooms and resort were kept clean. The food definitely met our expectations! It was also very convenient that there was a bus stop just a short walk from the entrance of the resort. The only thing we did not enjoy was smoking in most areas.

Iberostar Origin Laguna Azul: Great Resort

- Very clean - Huge resort, but everything is really in close proximity - Internet connection was acceptable - Vacationed to more than 12 resorts in Cuba including Cayo Coco, Cayo Santa Maria, Holguin, Santa Lucia and Varadero. This resort was much superior in terms of quality of food. The meat was actually tasty and not too tough like in many other resort. - Some of the best entertainment I've seen in 20+ years of travelling to the Caribbeans including Mexico, Dominican Republic and Jamai [... read more]ca. Out of 7 nightly shows, there was really only two that I did not like. - Rooms are spacious and so are the bathrooms

Iberostar Origin Daiquiri: Good vslue

Good resort. Smaller so everything was within close vicinity...easy to walk. Clean rooms and public washrooms. Good food variety both prepared and freshly done (meat, fish, stir fry). Large walking beach, lots of chairs on beach...no need to "save" chairs!. Water in snorkeling srea so seaweed ofen near edge of beach.

Iberostar Waves Rose Hall Beach: #1 Jamaica vacation

The best place I’ve ever stayed. Second to none hospitality.Greatest food ever.Great entertainment nightly. Beaches were kept clean and daily barbecues ,they were fantastic. Poolside entertainment was awesome. Beach activities were fun on the beach. Room service was great. Sad to leave😟