Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3054 Reviews)

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Fernando  - 

Verified Purchaser

Smart Cancun By Oasis: Nice hotel

The hotel is well located. It's clean. Our room was spacious. The AC worked well (this is really important in Cancun). Breakfast was good. The pool is gorgeous. The service was courteous and friendly. Worth the money we paid for.

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Ray72  - 

Verified Purchaser

Temptation Resort & Spa: Great vacation

Thank You Thank you Thank you, it was an awesome trip, the time we arrive till the End. Food was great nonstop entertainment. Hat off to the hard working hotel workers, always smiling trying their best to service. Debbie you the best. Nothing bad to write

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Luzma  - 

Verified Purchaser

Hotel Dos Playas Faranda: Dos playas

In general the hotel was okay I mean to be a three star hotel was pretty good but there are some aspects I didn't like, like the pool floor was peeling and because of it I cut my toe. From 1 to 10 I would say it's a 7. Although I highly recommend the place beside in the beach is a snorkel place and it's amazing .

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Paula2323  - 

Verified Purchaser

Hotel Dos Playas Faranda: Dos playas 3 stars

In general the hotel was okay I mean to be a three star hotel was pretty good but there are some aspects I didn't like, like the pool floor was peeling and because of it I cut my toe. From 1 to 10 I would say it's a 7. Although I highly recommend the place beside in the beach is a snorkel place and it's amazing .

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Private  - 

Verified Purchaser

Grand Oasis Cancun: Good resort

All around good resorr food could be better. The security gaurds wanted us to tip for some stupid shit!! but overal kool resorrt Food was bad .. life was good. fun times with people ... u kno lots of guys .. not enough gurls but that kool im bi sexaul at the night time lol... haha just kidding

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Private  - 

Verified Purchaser

Moon Palace Cancun: Overall - OK.

We chose this resort for the golf course - so that worked out well. Overall though....food was disappointing - very much so actually. We would have been in Cuba for all I knew. Customer service makes this resort though. The people are outstanding. Beach terrible (which we know), pools - ok, spa - excellent. No Mexican character...very disappointing from that perspective. Entertainment was hit and miss - if you knew where to go in which case you needed to check daily as the info  [... read more]

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Private  - 

Verified Purchaser

Moon Palace Cancun: Third time in Mexico, least favorite spot

We chose this resort for the golf course and for that reason it worked out well. Overall our stay was pleasant as we were not expecting a spectacular beach - but the pool areas ended not quite as expected. Sunrise is too crowded, never a chair.... Nuzic is nice enough but still quite busy. Grand was the best for us but a long way from our room in Sunrise. The staff is what makes this resort - they are all amazing. Thankfully as I think it may have been a big disappointment without t [... read more]

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Peter987  - 

Verified Purchaser

Isla Mujeres Palace: Isla Gem

The Isla Mujeres Palace is outstanding on many levels. Friendly, efficient staff make every effort to make your stay exceptional. The resort rooms and public areas are well designed and beautifully decorated. The restaurant buffets and à la carte are varied and delicious. I was very happy to find an array of hot sauces in a range of heat for all tastes. The beach area is lovely with Palm trees, a long dock with a palapa along with a view of Cancun in the distance. Activities, entertainment and  [... read more]

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Manish  - 

Verified Purchaser

Finest Playa Mujeres by Excellence Group: Great Family Resort

This resort was amazing! Food was great, the service was amazing, and facilities were first class! I would definitely go back to this resort! Also for those who have kids not to worry the Finest has an excellent Kids Club that is fun and engaging.

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Jeff  - 

Verified Purchaser

Crown Paradise Club Cancun: Great resort for your kids!

This hotel was very clean and staff was super friendly. It can be difficult to find a good resort to keep small kids entertained, but our 1 and 5 year olds had a great time and did not want to leave. When they aren't taking part in the daily activities set up for them there are pools, water slides and the ocean! The food was excellent and great for our on-the-run lifestyle. The nightly shows were an added bonus after a fun filled day. The staff working here are A+. They remembered our kids names [... read more]

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Private  - 

Verified Purchaser

Riu Caribe Cancun: Overall great resort

Resort was great. The beach was amazing and the food was good. Pools got loud and rowdy some days but it is Cancun... Service was great and rooms were clean and spacious. Overall good resort and would go back again.

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ZiziCalo  - 

Verified Purchaser

Crown Paradise Club Cancun: Great Resort

Great Resort, Beautiful beach, staff is amazing from waiters to bartenders to concierge and front desk staff. Clubbing promoters could be more accomodating at the clubs themselves instead of leaving you there, Had a good stay.

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Private  - 

Verified Purchaser

Moon Palace Cancun: Great resort!

We went to moon palace on July 13 and stayed for 7 days with 14 family members. This resort was amazing for us! It is very large, the largest resort we have been to! However the buses and carts are fairly easy to access and we loved walking after the large meals! We would give everything about the resort a 5 star except for the beach. The water is murky but there is an area where you can walk out into the ocean for a fair length on a sandy floor. The food and drinks were very good. Our fav [... read more]

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Private  - 

Verified Purchaser

Moon Palace Cancun: Great resort!

We went to moon palace on July 13 and stayed for 7 days with 14 family members. This resort was amazing for us! It is very large, the largest resort we have been to! However the buses and carts are fairly easy to access and we loved walking after the large meals! We would give everything about the resort a 5 star except for the beach. The water is murky but there is an area where you can walk out into the ocean for a fair length on a sandy floor. The food and drinks were very good. Our fav [... read more]

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Ivan  - 

Verified Purchaser

Royal Solaris Cancun: Royal Solaris

Un muy buen hotel, excelente servicio, alimentos de alta calidad y una playa privada sin comparacion, olas grandes arena blanca muy fina. It is a great resort to spend vacations, great rooms, great beach and great food. customer service is great, employees always willing to assist you with your inquiries and questions. I for sure would return to the Royal solaris.

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Pjteacher  - 

Verified Purchaser

Excellence Playa Mujeres: Amazing Time

We have stayed at a few other AI resorts (Sandals Whitehouse, Secrets Silversands, Excellence PC) and have been on a few cruises. This is by far the best resort we have been to overall. The staff was incredible (especially the waitstaff at the pools) and the food ranged from ok to amazing. Chez Isabelle was our favorite restaurant with Basmati a close second. Our only disappointment was The Lobster House for dinner. Service was not as good as other restaurants and food was just ok. Drinks are  [... read more]

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Private  - 

Verified Purchaser

Moon Palace Cancun: Overall nice resort

Beautiful resort that was well maintained and exceptionally clean. Rooms were nice however beds were very small not 2 queen size so not ideal sleeping for family of 4. This was huge resort that seemed like 3 resorts in one. It might not be ideal for elderly and with really young children if you want to explore all the restaurants at 3 sections. Our kids really enjoyed sunrise and nizuc kids club. The sunrise kids club was amazing! A la carte and buffet restaurants were very easy to g [... read more]

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Private  - 

Verified Purchaser

Finest Playa Mujeres by Excellence Group: Very relaxing resort

The grounds were beautiful and beach was clean hourly. The food and service was first class. The room was comfortable and clean. The morning biking was a great start to the day. The beach service was fast.

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Alex26  - 

Verified Purchaser

Grand Oasis Sens: Great vacation choice

The whole experience from start to finish was amazing!! The hotel experience was top notch, the food was amazing. Couldn't have had a better time. If you are looking for a great place in Mexico to take you significant other this is the place for you.

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Jess20  - 

Verified Purchaser

Royal Solaris Cancun: Great resort!

The resort overall was great, no complains! The food was amazing, entertainment was fun to watch, the rooms were pretty modern as well! The only thing was all the activities and games were by the pool

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