Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(32373 Reviews)

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Private  - 

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Barcelo Solymar: Nothing spectacular

Hotel was nice elevator not working at times Food same every day,pool nice . Service in restaurant could improve .Staff was friendly and polite entertainment at night needs improvement The restaurant should be better organized you sit at your table no one comes to ask you if u need anything.aThere was shortage of pop and poor selection of drinks location is close to down town

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Private  - 

Verified Purchaser

Iberostar Selection Esmeralda: Mediocre at best

Pools are nice, beach is beautiful, rooms are great, grounds are clean, staff is Ok but the food is awful. Lack of variety is one thing, but whatever you do have, can you make it tasty? Bring condiments from home. You get what you pay for. Although I got a nice tan. ?

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Private  - 

Verified Purchaser

Sol Rio de Luna y Mares: Big Warning!!!!!!

Having been to Cuba and especially to this resort numerous times since 2008 I thought I knew what to expect. I was wrong! We are not just talking about some shortages but major shortage and big change in other areas too. From atmosphere to safety. While I was there, 2 couples left early due to safety issues. As always, the beach was beautiful and the pool is too. Rooms clean but no art, no love just a bare cell with 20 year old beds. I do not need bacon and eggs for breakfast, I am to [... read more]

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Resort was nice

Our vacation at this resort went as expected. Weather was great. Food was plentiful and had free bottles of water every day. Room was large and very clean. Shower had lots of hot water which was a pleasant surprise. The restaurants we went to were definitely the highlight of our meals. Unfortunately the resort seemed short staffed at times and there was no security to be found. Overall we enjoyed our week but would probably not go back.

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Candace C  - 

Verified Purchaser

Melia Cayo Coco: Amazing Resort

We were here from April 13-20, 2024. First time to Cuba. We arrived on an early flight from Moncton, and we weren't expected our room until check-in 4pm. We were very excited to get in our room a bit earlier than that. Also, so very happy to get our requested location (beautiful oceanview room 8521). Thanks, Gippsy! From the moment we arrived; to the time we left was amazing. All the staff, too many to list treated us like family. So many places to eat such as buffet, snack bar, and bea [... read more]

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Michel and Irma  - 

Verified Purchaser

Grand Muthu Cayo Guillermo: Grand Muthu Cayo Guillermo

This resort was very welcoming the staff was absolutely wonderful friendly and appreciative of all the guest. The rooms are very spacious and clean housekeeping did a wonderful job. The beach was absolutely gorgeous lots of lounge chairs and tiki huts. The pool area well there’s 3 pools and another area removed from these for kids. The food was plentiful and somewhat repetitive but remember this is Cuba and they are a hurting country we lacked of nothing and were served with a smile every day. T [... read more]

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Angie49  - 

Verified Purchaser

Vila Gale Cayo Santa Maria: Beautiful Resort!

The grounds ,rooms,pools,and beach are beautiful. The staff are amazing Jasmin at the pool bar is great at his job,very friendly and kind.The staff in the buffet and other restaurants all go out of there way to make your experience great. The staff are Hard working I will be back forsure ?

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Private  - 

Verified Purchaser

Aston Costa Verde Beach Resort: Cheap & great for families!

For a family of 4, we saved thousands by choosing this resort over resorts in other countries. We went into this vacation with realistic expectations. We could easily afford this vacation. We weren't sure what to expect, but our club room was flawless, the staff was lovely, the beach was on-par with Bahamas (maybe nicer) We didn't even exhaust the drink choices-- the bartender at the beach had a large, constantly changing variety of concoctions. We loved the hundreds of Canadian flags, the sn [... read more]

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Private  - 

Verified Purchaser

Melia Internacional: Amazing Resort

We lately heard lots of negative comments about vacations to Cuba but at the Meliá Internacional we had a great experience. Fairly new resort clean abundance of food and drinks and beautiful beach. However they could do better with their services regarding beach towels and more so shower towels. The hotel is 25 minutes from Varadero airport but don’t book with Hola-Sun because it will take over an hour on the bus to get there both ways.

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Sly R  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Will never go back there again

do never go to this hotel. Its very mouldy service is no good. Food is no good. Drinks are no good. The beach was not even clean. the bedsheets in the room are never changed. The pillowcases are never changed. Customer service don’t care for their customers. I was sick and my friend too for the whole week that we are there. I do not recommend this place at all.

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Private  - 

Verified Purchaser

Iberostar Selection Ensenachos: Wonderful Resort!

This resort is top notch. From check in to check out they were all amazing! The rooms although older decor... were very clean and spacious. The staff were great, always friendly and polite. The food was good. I always found something to eat at the buffet. There are lots of fresh vegetables and fruits. The Japanese a la carte was our favourite! Shout out to the bar tender at the quiet pool. I never got his name but he was always ready to serve and help the guests. We would definitely return to th [... read more]

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Happy Traveller  - 

Verified Purchaser

Iberostar Origin Daiquiri: Loved every minute

Another amazing week at the Iberostar. Good food (as far as I know they ran out of pop, but that doesn't effect us as we are not pop drinkers.) weather was amazing, staff so friendly and the shows are amazing. Now the down side, there is a new (very green) manager who is not in the least bit interested in how happy his guests are. When speaking with staff, they are all not happy with him. He won't even speak to many of the staff, no good morning, doesn't know many by name. Which is really sad  [... read more]

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Private  - 

Verified Purchaser

Valentin Perla Blanca: Great Cuban Resort

This is our 2rd time at this resort ( at least 10 times of 2 week stays) . First and foremost you need to start with this is Cuba , and they are having a very hard time with their economy . The shortages are real . We had no water in our room from time to time (resort wide) no coffee , Cuban rum , eggs , bacon , chicken , bathroom tissue . But if you came to Cuba this should be no real shock . After saying all this there is no other Caribbean place we have gone with such lovely genuine peop [... read more]

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Private  - 

Verified Purchaser

Aston Costa Verde Beach Resort: Beautiful resort

The room was perfect with little touches like an umbrella in case of rain. The beach is amazing and the staff is wonderful. The workers have smiles for everyone. The snorkeling is interesting. The pools are big enough to swim in. We will return next year.

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Cherie  - 

Verified Purchaser

Iberostar Selection Esmeralda: Trip to cuba

Great trip would go back to the Iberostar selection Esmeralda the staff was amazing to my mom n I I definitely would return the beach was clean n we also found beach chairs to enjoy the blue green water

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Private  - 

Verified Purchaser

Hotel Playa Paraiso: My opinion of the Playa Paraiso

The grounds of the hotel were nice, the pool was great. Rooms were comfortable, except, they did not change our bed sheets all week or our bath towels. I purposely left one on the floor for the maid to change for a fresh one, and all she did was pick it up fold it and put it back on the edge of the bath tub, Speaking of bath tubs, they were so high to get in and out of you had to be careful not to fall getting in or out of if. They hardly had any night entertainment for adults, and when the [... read more]

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Multweb  - 

Verified Purchaser

Valentin Perla Blanca: Great resort with amazing staff.

3rd visit to this resort. Unfortunately Cuba is experiencing many shortages which has impacted this visit. Shortages of many items like eggs,bread,chicken,rum and other necessities made this trip less enjoyable than other visits. The worst shortage was toilet paper for 3 days. Fantastic beach !

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Dmac1974  - 

Verified Purchaser

Grand Aston Cayo Paredon Beach Resort: The Good and the Bad!

The grounds, rooms, pool and beach were immaculately kept. It’s a fairly new resort so all areas are up to date. Hot water was hit and miss in our room. Multiple days with cold military showers. Water bottles in the room were also hit and miss. Some days 1 small bottle, other days none. The 4th day we were there they left us a big jug which was great. The staff were lovely and so helpful for the most part. The lobby bar was beautiful with lots of seating and live music. They had Frappuccino, ic [... read more]

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Private  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: Meh

First the people are exceptional everyone was so nice and accommodating. The resort itself amazing and the beach out of this world. The food was ok I'm not picky but it was pretty scarce to even make a decent salad and even the basics were abcent. Absolutely no condiments hardly butter for toast. Honestly this was the highest price I've ever paid for a resort in Cuba(1700) and the worse food Al la cartes were sad except the Cuban amazing. My friend and I had fish tacos and I was in bed for t [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Esmeralda: Beautiful beach

The resort is far from airport. Unfortunately food shortages and not much food at all no eggs no pop. Bring a lot of snacks with you. Rooms where nice. Ac worked great. Staff was friendly. Grounds are beautiful. Beach is nice.

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