Iberostar Origin Laguna Azul: An ok resort

It is clear that this resort was a beauty ,when new,but naw it looks and feels very neglected,wich is a pity.Graunds are amasing,clean well kept,beautifully desined,beach second to none,rooms a dated and furniture is broken,but bathrooms are very large and comfy,food was very bad at the beginning,improved by the end of our stay,housecleaning not good at all,had to fight for clean towels every day,staff is friendly trying to please.overall good vocation for the money ,also weather was amasing the [... read more] whole time,that helped.but will look for something different next time.

Iberostar Origin Playa Pilar: Very happy

the hotel was very nice. The service was great from all of the staff. They were very helpful, friendly, and willing to help wherever they could. I'm happy we chose this place. The grounds were very well kept and clean. The pools were very nice and clean.

Iberostar Origin Bella Vista Varadero: Not the best

This resort is big and has nice rooms with on and off hot water available for showers. Elevators are hit or miss, either take a long time to arrive or once you’re in, takes about 15 seconds for doors to close. Wifi cards for one hour of internet are available for one peso. Food is ok but has no taste and waiters in the à la carte restaurants do not speak any english. Activities and nightlife are a big zero. You never know when something is going on so you will probably miss it. You have to go [... read more] into to town at night for dancing or bar with music. Staying at the lobby bar is your only hotel option and unless you like watching bartenders make drinks than it’s pretty boring. This is a good hotel for people who want a quiet vacation to sleep eat and take in the sun. Go to the beach before 9am because they all go put towels to reserve their chairs. Pool area is the same. I would never come back here.

Iberostar Origin Bella Vista Varadero: Great Resort, Amazing People and Beautiful Beach!

My boyfriend and I just recently stayed at the Iberostar Bella Vista during the second week of January. The resort is absolutely beautiful and the perfect size! The staff are amazing, all of them are so welcoming and try their hardest to ensure your vacation is as relaxing as possible. The beach is beautiful, water is the perfect colour blue and so clear, the sand perfect white. The drink are sooo good! Enjoyed every drink they made for me. Other than the food not being great, but it wasn't terr [... read more]ible I would definitely stay at this resort again.

Iberostar Selection Ensenachos: Excellent resort

We stayed for one week at the beginning of December. The resort is around 90 min bus drive from the airport. On our return to Canada, we drove in the earlier afternoon and could see the coast way as well as the Cuban towns. The tour guide was quite knowledgeable and we really enjoyed our return bus drive. The weather was excellent. There six in our party and we had 2 rooms. Hotel (family part) The rooms were large. There was a separate closet in each room, which was very convenient for stor [... read more]ing our suitcases. The bathrooms were big, with a separate bath tub, shower cabin and toilet. There was always hot water and very good water pressure. The balconies were big and nice. Furniture may have needed some updating but it was in decent shape. Buffet restaurant. Very nice impression. There were always fresh fruits and variety of good-quality cheeses. On the weekend, there were lobsters and they never run out of them. The grill stations had seafood and meat. For the first time in Cuba, we enjoined our steak. The buffet is large and we did never experienced long lines during our stay. Beach. There are two beaches and both are really good. The second beach (further from the family part of the resort) is really spectacular and was our favorite; it slopes slowly and was ideal for our daughter. The two beaches are separated by some land, by which there are some corals. This was an ideal place for snorkeling; I saw two octopuses, a lobster and various fish. In fact, this was the best off-beach snorkeling I have experienced in Cuba. Caution: earlier in the morning (around 7am) and later in the afternoon (after 5pm), I was bitten by biting midges (no-see-ums) on the second beach, when staying close to the vegetation. These insects are almost invisible but there bites are quite itchy (some people are sensitive and some are immune to their bites). Pool. The pool was well maintained. There were water slides next to the pool and our daughter really enjoyed them. We will definitely go back to the resort.

Iberostar Selection Ensenachos: Amazing Resort

This is one of the best Resorts we've stayed at period, the room was fantastic and roomy, we were on the main floor with a nice patio, the grounds were impeccably well kept, the staff was wonderful and very attentive, the pools were great and so was the sandy beach. There seemed to be a bar everywhere, in all the pool areas, in the lobby, a 24 hour bar / snack-bar downstairs and another one by the pool by our room. We never wanted for anything, perfect for an All Inclusive. A great time was h [... read more]ad by all!!!

Iberostar Origin Playa Alameda: Nice resort

Nice resort overall, with exception of small details: old non renovated rooms are bad smelly with the balcony door that never closed, changed rooms 3 times until got what we requested. Got 100 Black flies bites from tennis court and/or the theater area...

JOIA Rose Hall by Iberostar: Awesome resort

Food was the best I’ve ever had, staff was amazing, hotel super clean everything was top shelf. Our agent was super helpful (Sue Snider) and we are going to use her again. The room we had was absolutely beautiful

JOIA Rose Hall by Iberostar: Grand is grand

The service was fantastic. Very attentive. Warm and friendly staff. Butler service A+ Restaurants plenty and food delicious. The StarPrestige option lived up to its billing. Private beach relaxing and excellent service. The golf courses: White Witch and Cinnamon Hill were excellent. Both in great condition. Caddies knowledgeable and fun.

Iberostar Origin Playa Alameda: all right resort

room was not ready when we arrived at 10pm no toilet paper only one beach towel, staff replaced once we called, no hot water first day, staff fixed when asked to food was better than expected good for Cuba beach excellent no trouble getting lounge as well as beach area bar staff was good

Iberostar Origin Laguna Azul: Nice resort

The resort was nice. Very astetically pleasing. The food was not all that good, for a 4.5 star. The Japanese restaurant was by far the best. The beach was beautiful, the pool area was also great! Overall good resort but for the money a little over priced as we went in January

Iberostar Origin Daiquiri: Fantastic!!

Spent Dec 1-15th at this resort and it was wonderful! The only reason I did not give it 5 stars is because of check-in. If they know a full bus load is arriving they should be prepared with more than two people. They could possibly hand out the papers you need to fill out while on the bus to help a little bit - still would need more people at reception though like I noticed at other resorts. We are also given the same room as another couple after about an hour and a half wait. It was quickl [... read more]y fixed and from then on it was great! One saving grace was that the bar served us drinks while we waited without having the resort bracelet on yet. Never saw any dirty bathrooms or the dirty dishes like some of the reviews read. If you travel you learn that a lot of people are so uptight they think 1 piece of toilet paper on the floor makes a resort trash. Or they think they are high and mighty that one dirty plate makes a resort horrible. These people will always be at any resort and you just need to look past these people and enjoy what's around you!! Yes, the rooms are dated but they have what you need! I had emailed the resort requesting an ocean view as I have never had one in my travels yet. They accommodated and every day I was amazed at our view and that made up for anything (like fighting the patio door to close all the time) that went wrong. Our shower was also plugged, I never did complain though as I thought perhaps it was normal. But it was fixed after housekeeping probably saw it. Housekeeping was great as well as water/pop in the fridge was everyday for us. We did actually have a two day miss on the water so that evening we just went to the front desk to let them know. Water was sent to our room right away. The first 3 days were perfect weather, making the beach absolutely beautiful, no seaweed. With the cloudier days the seaweed does roll in as well as the water is not the clearest. Does not stop you from having a great beach day! Always lounge chairs available, Always shade huts available as well. Never had any troubles with towel exchange. The second week was when my son and I really noticed mosquito bites and noseeums or sand flea bites. Some other people we had arrived with noticed this as well. Aloe seemed to relieve the itching for a bit but the intensity of the itch is soooo different then Canadian mosquito bites!! So that was the only reason I was looking forward to going home was to not to get bit anymore!! Great variety of food and no troubles with hot dishes, they were hot! All the chefs at the fresh stations are wonderful! Food was replaced constantly, they were on top of it! Entertainment was good. It was really nice that in the second week we were there the shows weren't repeated! Different the whole two weeks. Even had a show done in the pool which was beautiful! I would really like to mention this detail if you are planning on doing excursions with the speedboat or catamaran. A detail I wish I had known - the snorkeling mask and snorkels are basic and very used ones! If you have your own, bring them!!! We did the catamaran and its hit and miss if the mask works as well as there really wasn’t enough!! We made it work and enjoyed the fish, we took crackers with us and the fish literally eat from your hand in one of the spots they take you. When it came time to do our speedboat excursion we brought our own masks/snorkels. Glad we did as it was the same old used masks/snorkels. Also if you bring snorkels, swim around the pier, all the fish are there!! bring crackers or banana to feed them Take a walk all down the beach. Different parts of the ocean along the walk are amazing! We had our 9 year old try kitesurfing and would highly recommend that if you have a chance! Andre was fabulous with our son, the whole staff was great! We took the double decker bus to the market. Slightly cheaper for items but not enough to worry about prices. What's offered on the resort is plenty. We also took the bus to Playa Pillar which is a stunning beach! They do have lounge chairs but you do have to pay to use them. All in all I would absolutely highly recommend this resort if you want a nice relaxing vacation with almost no worries!!!! Two weeks is perfect to enjoy it all!

Iberostar Waves Paraiso del Mar: A Beautiful Resort!!

The Iberostar Paraiso del Mar is hands down, a five start Resort!. We stayed the last week of December and into the New Year. I can't say enough good things about this resort. It was my first time travelling at Christmas and I thought it was going to be incredibly busy but this resort is so big, you never had to wait for anything and it was never crowded. We shared the pool and restaurants with the Iberostar Beach Resort. This resort had a mini mall and more restaurants we could use, in [... read more]cluding a taco bar, burger bar, ice cream and crepe bar, casino, spa and gift shops. The grounds of the resort were always cleaned and well maintained. Lots to look at, very picturesque. Trolley carts with drivers were always available to take you anywhere around the resort if you didn't want to walk. The staff and servers were so kind and generous. Always made sure you were well taken care of. We always tipped well to show our appreciation. The food was amazing. Always something new to try. I recommend the Japanese Restaurant as one of your a la carte choices. The waiter taught me how to use chopsticks. I ate my entire meal with them. The chefs put on a fabulous show and the food was incredible. If you didn't want to eat at the a la carte restaurants you could always go to the buffet. It was large and had endless delicious food choices. The pool was incredible. I stayed in the quiet zone because I wanted the opportunity to relax and read. I purchased a float at the pool side store and floated my way to the swim up bar frequently to enjoy one of the many delicious drinks they offered. (the quiet area has one of the 3 swim up bars in it) . If I wanted some excitement, I floated on down to the other end of the pool area where all the games and music were happening. Foam parties, aqua swim, ninja warrior games. Always something going on. We had a standard room that was located closer to the buffet, lobby and theatre. Fresh sheets and towels everyday Mini bar stocked everyday. It was like walking into a brand new room each and every day. You cannot hear your neighbours. The only noise we heard was in the evening from 9 to 11 pm from the theatre when they had big shows. It didn't bother us and was not too loud. We were located on the 3rd and top floor of the villa. By the end of the day, we were tired and did not want to climb the stairs, but it was not the end of the world. We did not spend a lot of time at the beach. Although very beautiful, it was quite windy and the waves were pretty big. The red flag was out most of the time so you could not go in the waves but it was nice to walk in close to shore. The seaweed was a problem on shore I think because of the water conditions. There was always workers trying to clear it. It was not mushy or smelly. It didn't really bother me. You just had to walk through it to get to the water. (Maybe 2 feet wide. I guess you could describe it as rubbery plant like). I would definitely recommend this resort for families or couples and I would be happy to visit again.

Iberostar Origin Laguna Azul: Amazing day at Iberastart Laguna Azul

Laguna Azul is Amazing hotel. The service is fantastic. The food and drinks are great. The installations are always clean. The night shows are beautiful. The people are incredible, they always have a positive actitud and are trendily. My family and Me had a really good time. Actually, my soon asked us to stay there more days, but we couldn’t. We have been in Cuba three times and it was the first time that we were at Laguna Azul Hotel, of course, the next time We will stay again at Laguna Azul [... read more].

Iberostar Origin Playa Alameda: Worst rooms and service

I ll start off on the positive; food was good, beach & ocean was amazing. Most staff (servers) were friendly. Great espressos. And the negative: Linens super dirty with stains Beach towel dirty with stains Didnt make beds for 3 days Didnt refill toilet paper for 3 days Didnt refill water for 3 days Ran out of certain drinks And lastly the worst thing is the staff's expectation of a tip. You have to tip in order to get service. This was more apparent with the cleaning staff and the b [... read more]artenders. Never again.

Iberostar Selection Rose Hall Suites: Great overall resort!

This place was recommended to us as a nice medium sized resort for a large family of 10 adults and 8 kids ranging from 2-15 years old. I think everyone was generally happy. A couple of hiccups in the beginning with front desk not seeing our reservation of 18 in the system, but they figured it out and made it work. The staff made a point to remember our names and get you involved in activities and were very friendly. Food at the buffet and the restaurants were good, the rooms were decent and clea [... read more]n, the pool and lazy river were nice as well. The beach was not as nice as Negril but it was close. The entertainment was pretty good as well,..hit and miss depending on the night. Some resorts have major pros and cons, just as great beach but poor food, or great waterpark, but terrible beach. I think this place is not too flashy but it's good in pretty much all aspects.

Iberostar Selection Rose Hall Suites: A great Trip

The trip was wonderful, and so was the resort. It was clean, people were very friendly, and engaging. The only issue was during check-in, when the hotel said they did not have our reservation, but the kind people at the front desk said it was "no problem" and to go have some lunch, and they will sort it all out, which they did.

Iberostar Waves Costa Dorada: Great Resort - OK Beach

The Iberostar Costa Dorada was a great place to stay. The food was good (not amazing), the staff were friendly and the entertainment were fun. The resort is a quick 20 minute drive from the airport and is located right on the beach with a view of mountains in the background. We enjoyed that the buffet offered a variety of options that were different each night. We liked the 3 a la carte dinners as well. Overall I have nothing bad to say about the Iberostar Costa Dorada, but I also wasn't amaz [... read more]ed by it. We visited Bahia Principe in Mexico last year and I would say we enjoyed it a lot more (but maybe this is Mexico as a whole). For an affordable, small resort, the Iberostar will not disappoint. Also, if you have time to partake in the excursion to Paradise Island you will not regret it - what an amazing experience!

Iberostar Waves Quetzal: Another Great Stay at the Quetzal

We love this hotel. It has a very Mexican feel which a lot of resorts are abandoning. (See Riu) We love the colours and the jungle feel. The smaller size of the resort also makes it very easy to get around. While there is less choice in the buffet than some of the larger resorts, the quality of the food is amazing! The Playacar beach is probably the nicest beach in the Mayan Riviera. The pool is great , however a couple more shallow areas for the kids would be nice. The staff at this resort are [... read more] also incredibly helpful! We only had a couple minor complaints about the Quetzal. 1) There is only one drink bar down by the beach which can get really busy. 2) The rooms are a bit on the small side with double beds instead of queens. This makes it a bit more cramped when travelling with small kids. However, the positives far outweigh the negatives and we definitely plan on returning to this resort.

Iberostar Waves Quetzal: Home away from home

This resort was beautiful there was lots to do very clean service was the best we've had the rainforest was breathtaking so many animals brightly colored and clean the live entertainment was very good too the food was great especially New Year's Eve and the staff the front desk the coffee shop the maids every person in there should be recommended because they were all wonderful not one person wasn't friendly we would go to this Resort again the brochure does not do justice to this hotel try it y [... read more]ourself you won't be disappointed