Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(11330 Reviews)

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Private  - 

Verified Purchaser

Bahia Principe Grand Bavaro: Average resort

Rooms need to be upgrades! Bathrooms were definitely not 5 start ... I would say 3 stars. I was disappointed to understand a the resort, my package included only 3 A la carts.. and they were very disappointing. Especially the Indian Thali.. service was bad and food even worse I was very disappointed with the Grand Bahia Bavaro resort

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Private  - 

Verified Purchaser

Bahia Principe Grand Bavaro: Beautiful resort

This resort is beautiful, ground is well manicured, clean and maintained daily. Room was spacious, AC, fridge, safe, shower etc all in good working condition, was clean and with all needed stuff in it. Restaurants are clean, lots of quality food, lots of waitress ready to accommodate guests.

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June  - 

Verified Purchaser

Bahia Principe Explore Punta Cana: Grand punta cana

Terrible customer service. The hotel front desk give limited information. Customer service act like you are bothering them when you ask something. We didn't feel welcome or wanted in the hotel. You have line up for food and never enough. Also, you have to asking drinks and they never bring, they never give spoon and never have enough plates. No one wants to talk you.

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Erwin  - 

Verified Purchaser

Ocean El Faro: Nice Place but very rude an unpleasant staff

Where do I start. Well this was our first time in the Dominican and definitely our last. Ocean El Faro is a big resort and very clean and nice place. The thing that gives it a bad reputation is the staff. We got there on the bus and tour guide gave us the nicest welcome. As soon as we got to the hotel the staff was just rude and stuck up like they were better than us. This was shocking because we have travelled all over the world and have never been treated like this by hotel staff and on top of [... read more]

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Private  - 

Verified Purchaser

El Beso Adults Only at Ocean El Faro: Ok resort

The resort looks nice. The adult section is generally peaceful and is not crowded. Lazy river is fun. Beach is nice. But restaurants and cafe are far from the room. Service is slow. Not enough rinsing sections. A few are not working. Food is soso. Not much varieties and mostly salty. I will give 6/10 on food. They also close early. There is only one restaurant that opens after 11pm and is super far from the room. Most of the drinks are very sweet and we found some staff are rude with attitude. P [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Legend: Amazing resort

Great customer service especially with the manager Diane,and at the snack beach fantasia Angel Andujar,and Maria Dalton Parasailing was an amazing experience The food ,pool and beach were all great. I loved it

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Damile  - 

Verified Purchaser

Bahia Principe Explore Legend: Amazing resort and experience

I really enjoy my stay. The hotel staff is very friendly and efficient. Is clean, well attended and maintained. The buffets have many options and very good and tasty. I have no complaints whatsoever. Really satisfied and happy!

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Jaime  - 

Verified Purchaser

Lopesan Costa Bavaro Resort Spa and Casino: A true Paradise called Punta Cana!!

We were very impresed with The Lopesan Resort and the quality of its service, food, recreation., rooms, the warmth and friendliness of all the happy and wonderful people who work at the resort. Beautiful beaches to make anyone fall in love with the resort. This is a true paradise!!!

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Private  - 

Verified Purchaser

Bahia Principe Escape Ambar: Amazing Resort

This is the first solo trip and I’m very happy I went to this resort in that wonderful destination. I have no complaints whatsoever and I look forward of coming back in the future. Everything was top notch!!!!

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Private  - 

Verified Purchaser

Bahia Principe Explore Punta Cana: Decent Resort

Overall good experience however, some things to point out. We stayed in Villa 11 and the lighting in the nighttime was horrible. We had to use our flashlight on our phone to walk up the stairs. Amenities are dated and cleanliness was about a 6/10. Also, I have never experienced so many ants on a beach before. The workers pour people's leftover drinks into the sand. I understand it's difficult but, maybe get a bucket to pour the sweet drinks as it is a bit unpleasant. At times, the customer servi [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Punta Cana: Family friendly hotel, excellent

Overall everything is good, but need to train staff to speak English, was very limited. Also need to put proper labels on food trays. The beach needs to clean more frequently, too much seaweeds. Very nice lobby entrance, bar is easily accessible for all kinds of tasty drinks

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Private  - 

Verified Purchaser

Caribe Deluxe Princess: We had a great time!

This was my 2nd time staying at this resort, it is beautiful and is on a beautiful stretch of Bavaro beach. I had low expectations for this resort and ended up having a fantastic vacation. The grounds, pools, beach, buffet, restaurant and rooms are really beautiful and well maintained. My room had a strong dampness odor which I acclimatized to after a minute of being in the room. The air-conditioning was very good and quiet. Beds and pillows are super comfy. Security arrived immediately to fix t [... read more]

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Polympyada  - 

Verified Purchaser

Grand Sirenis Punta Cana Resort: Good experience

It is a good hotel, family oriented, we liked our stay very much, but there were small things that could be changed to make the resort amazing. First of all, the front desk was not always helpfull, i asked for a room on the first floor, with a bathtub and a crib for the baby, and i spoke spanish (i found that their english knowledge for most of employees was very poor), and the person at the front desk just said ok. When we went to the room, it was at the 3rd floor, with shower and the bedroom [... read more]

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Shelley  - 

Verified Purchaser

Occidental Caribe: Occidental caribe

Hotel had no elevator had to climb six flights of stairs .didn't clean room everday TV didn't work lock was broken had to ask several times for room to be cleaned and stocked with water towels toliet paper pop

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Private  - 

Verified Purchaser

Caribe Deluxe Princess: Good times at Caribe Deluxe!!

My husband and I just returned from the Caribe Deluxe a week ago and we really enjoyed our vacation. We were greeted with a warm welcome by Anna Victoria at the reception. We requested a room with a pool view and had to pay a little extra but it was worth it. -Grounds: impeccable! so beautiful! Everything is walking distance, or you can take the trolley. -Rooms: Newly renovated, comfortable bed. *If you need anything, just ask the maids and they will bring you what you need. We requested extr [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Escape Ambar: AMAZING RESORT.

Exceptional and Incredible Resort. Amenities and Services was above and beyond our expectations. Unique vacation experience, great adult resort. Lovely Beach Front view close to all amenities. Location, and cleanliness was excellent. At the Main Buffett everyday consisted of a different theme. Abundance of food, pastries and fruits. Coffee shop and sports bar is a must. We were assigned to Koram a great butler. Special thanks to Cindy at the reception desk as well as Juan Carlos, Ramon and Ed [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Escape Ambar: A FUN TIME AT AN AMAZING RESORT

I’d like to shout out to Albert from the Lobby bar, Jerimias and Jesus at front desk, the Entertainers Jose, Carlos, Braynel, Edwin, Rayki and so many more. JEAN (cart driver) WE LOVE YOU❤️. This was a girls trip and we felt so safe w the staff from their kindness and joyfulness. I am already thinking of the next trips and to go back! The entertainment on the resort was 10/10! The bartenders at the pool side bar were so lit and hype every time. Every “ola” was happy! The workers at  [... read more]

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Michael  - 

Verified Purchaser

Bahia Principe Escape Aquamarine: It's "okay" .. needs some improvement

It was okay for the most part .. the pool is beautiful and the beach is gorgeous but that's about it. The food at the specialty restaurants was very poor qualify. We ended up cancelling most of our reservations after the first two and ate at the buffet for meals instead. The staff, while friendly, tend to be pretty unprofessional (yelling across restaurants, taking shots with guests at the pool) The rooms are acceptable although they do need quite a bit of work once you look closer. Mold on the [... read more]

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Private  - 

Verified Purchaser

JOIA Bavaro by Iberostar: Amazing Resort!!

Review Great first impression… The entrance looked stunning, and smelled wonderful. Check in was fast and easy, and the room was ready ahead of time We were told about the morning after arrival meeting to get an $800 resort credit and they sort of made it sound necessary, but it’s definitely not. We didn’t go and were never once approached by any sales people. All of the hallways smelled wonderful and were nice and cool to walk down as well The grounds are gorgeous and alw [... read more]

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Private  - 

Verified Purchaser

Grand Palladium Select Bavaro: Great

The hotel was really lovely. We especially loved the beach, it was just perfect! Huge, lots of shaded areas, not crowded, with turquoise water and white sand. It's the best feature of the hotel, truly! The room they initially gave us was a no-go due to the bathroom that was basically in the room, with no privacy at all. I had to go back to the reception and they changed our room to a much better one (with a spacious private bathroom) at no extra fee. The food in the buffets was OK. My partner di [... read more]

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