The staff was very attentive. Always smiling and happy. Very clean hotel. We needed our sink unclogged and it was done in 10 minutes. Beautiful beach. Central to shopping zone. Well stocked mini bar
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Violet -
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Blue Bay Grand Esmeralda: Resort is huge
Overall our trip was good but we won't be back to this resort. We were in the furthest building from everything so it's a 10-20 min walk to the lobby, food, drink and beach. In the hot sun with no place to rest and little shade. The trolley car that makes a loop of the resort is inconsistent. Sometimes it would go by every 20 min and sometimes not at all for an hour. Our room was musty and clung to our clothes.
The food was mostly good. The a la carte were excellent but the buffet was so so. [... read more]Some dishes were great, others were inedible. Same with the drinks. Early in the day the drinks were great. The later it was the worse the drinks were. The bar staff were run off their feet and let syrups run out on the soda gun.
The pools have no shade while in the water but do have some shade for loungers. However, the only way to get a lounger is to sneak a towel in the middle of the night on one. Don't worry about the No Reserving Loungers signs because they are just for show.
The activities during the day can provide nice bits to your vacation. If you can find where they are. The nightly shows were good or terrible. Mexican night and fire show were excellent. Pop stars and Disney night can be missed.
The sand on the beach was fine sugar sand. We didnt go in the ocean because there is currently a bloom of seaweed in the area and there were massive amounts in the water at the shore.
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Private -
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Secrets Playa Blanca Costa Mujeres: Dream vacation
The hotel is beautiful right from the entrance and modern. It is easy to negotiate with most restaurants and facilities in the middle of the resort.
Service was outstanding after an initial miss at check in (no champagne like other guests, just a sales pitch).
Room was beautiful with a great view of the water and the resort from building 9.
Lots of opportunities to enjoy the outside in the restaurants and bar.
The food was excellent in all restaurants except the seaside grill. Italian and s[... read more]eafood restaurants were outstanding and service was exceptional. Great that you didn’t need a reservation for any except the hibachi.
Loved the social pool with aquafit and the instructors ( entertainment team) were excellent. Fun and a great workout. Tried the jungle pool but very limited seating if you didnt rent a cabana.
Shows at the rendezvous bar were very good and time at 8:30 was very convenient after a long day in the sun.
Definitely will return. The staff is amazing.
Red flags at the beach every day but the hotel can’t control the weather.
Shout out to Antonio at the buffet, Seina and Taylor from the entertainment team.
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Olga -
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Barcelo Maya Palace: Great Family orientated resort
We really enjoyed our stay at the Barcelo Maya Palace. The resort has a great location and is very well-maintained and clean. It is an excellent choice for families with kids because the main pool, kids' water park, and entertainment areas are all located close to each other and near the beach. This arrangement provides something for everyone, while also allowing for quieter areas if you prefer.
The beach was nice, with calm waters, although there was a lot of seaweed when it was windy. The w[... read more]ater is incredibly clear, making it great for snorkelling. We spotted many tropical fish and even a few large turtles right in the swimming area, even without snorkel gear. It is advisable to bring water shoes, as there are many stony areas on the shore.
The rooms are spacious, very comfortable, and clean. The food was also good, with a great selection for everyone. It's a large resort connected to three other Barcelo properties, which you can explore on foot.
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Bellamia68 -
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Catalonia Yucatan: Lovely resort
The resort is small (compared to other Catalonia Resorts) but beautiful and everything is so close to the beach and pools. Rooms are dated but clean and maid service was great. Food was good however it would have been nice to have more options to ala Cartes, as buffet eating does get tiring. However, no complaints on food or drinks. Entertainment team is amazing. Guadalupe, server at restaurant was amazing and such a beautiful person. Make sure to go into Puerto Aventuras and walk the area[... read more] and enjoy the restaurants and markets.
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Minnie -
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Riu Flamingos: Amazing resort
Just got back from a 2 week couples vacation The resort is so beautiful and clean loved everything ,especially the staff a few people that really stood out and went over and above for customer service was Vencinca at the buffet restaurant Luz at the beach towel exchange , Coral on the entertainment team and the bartenders at the la Cantina bar best bar and drinks there are only 2 things I would change that this resort first is bring reservation system back people don’t like standing inline for [... read more]an hour plus for dinner on their vacation and second one is having poolside waiters for getting drinks this is the first resort I’ve been too that doesn’t have it overall we had an excellent time the food here especially at the steakhouse and buffet is amazing
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Private -
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Planet Hollywood Adult Scene Cancun by Royalton: Very Clean Resort - Great Food
We enjoyed the resort, Would like to thank Nicolle Kirk for providing us with information and looking at our needs. we wanted and great gym with tennis court and a great beach. We got that. She have used Nicolle many times and was not disappointed. We always go to Nicolle for booking our vacations.
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ScotC -
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El Dorado Seaside Palms: Eldorado Seaside Palms in Riviera Maya is The BEST for a second time! Dad & Daughter Tropical Trip!
This was my second trip to the Eldorado Seaside Palms. The first was in 2023 for 14 days with my wife and the second in April 2026 was a short trip to celebrate my daughter's 30th birthday. Dad & Daughter Only Trip!
With the fantastic help and professionally presented information from Sandra De Faria, we were able to book two Beach Front Junior Suites with King Beds last minute ( in the exact location my wife and I had previously stayed) so we could enjoy the nightly entertainment from the Gu[... read more]acamayas Beach Bar and sit on our decks to people watch and each morning enjoy morning coffee looking at the ocean. While this location is a bit livelier than others away from the beach bar, we were looking for this level of party while there and other locations further away may be more to other folks liking and just as good.
It was a fantastic trip and my daughter's first all inclusive Adult only resort experience. The food from the variety of restaurants was still great after ownership changes in the last few years and there are now More Inclusive Excursion options like a Catamaran scuba dive trip and Cenotes Cave Explorations that are included for no extra cost.
The pools and grounds were pristine and the pool parties were particularly lively this trip with a large group of other Canadian's from Nova Scotia who had flown down their own bands which made it even more fun each of the 4-5 days were there! My Daughter was concerned before arrival that the resort my be too old of a crowd for her, but soon learned there was a great mix of all ages to mingle with while there.
The staff and service was Excellent like before with many familiar faces who have worked there for years and can remember a face...so it felt like coming home, which I truly appreciated living and working in the hotel /resort industry for the last 40 years.
Drinks were great and the bar tenders know how to make EVERYTHING you can imagine so have fun trying to pick the next one while in the pool.
We had time to take in the weekly Fire Show and outdoor buffet extravaganza which was superb with entertainers that really know how to put on a show for the crowd! Each night there were other musical entertainers at various outdoor bar locations to enjoy as you moved around the resort along with a Silent Disco night one evening and acrobats during our short trip.
It was a quick trip that made some really great memories for my daughter and I and we truly look forward to going back again in the future with help from Sandra and Trip Central!
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DutchDude -
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Platinum Yucatan Princess: Excellent resort
Our first trip to Mexico and it didn’t disappoint. Rooms were HUGE, massive shower, well equipped.
Food-fantastic (gained 7 pounds).
Staff amazing.
We did not want to leave. Will most likely go back.
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Private -
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Majestic Elegance Costa Mujeres: Beautiful and relaxing resort
I stayed at Majestic Costa Mujeres for a week and really enjoyed the peaceful, relaxed atmosphere. It’s noticeably quieter than many all-inclusives, making it a great choice for both couples and families who want a low-key getaway.
The food was very good overall, with strong dinner options and consistently fresh selections. The steakhouse and seafood restaurant were standouts, and the ice cream was excellent. That said, lunch choices felt a bit limited.
One downside was the seaweed on the [... read more]beach, which at times affected the overall experience.
Overall, it’s a resort I would go back to especially for the calm vibe, good food, and relaxing setting.
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Laura -
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Allegro Playacar: Beautiful Beach and Luscious Grounds
I travelled April 18-25, 2026 with my friend. We were looking for a restful week of sunshine, surf and beverages and the Allegro did not disappoint.
Having stayed at numerous Caribbean Resorts, this resort is older and more basic than most. It is very peaceful.
The room was adequate although we were in building 11 which is THE closest to the Theatre and Lobby. This proved noisy during the nighttime entertainment but we made the best of it. It also proved noisy to be right beside the ca[... read more]rt path the employees take every morning and evening with their cleaning carts or other carts of stock back and forth. One bonus is that they don't use key cards as your wristband opens your room. Our fridge was stocked as we requested and the cleaning crew did a very nice job daily.
The food was good. There were three options for a la carts - Mexican, Italian and Asian. The only thing I did not like was having to line up in the lobby every day if we wanted to book an a la cart for that night. You could only book one meal at a time, the day of. We did the Mexican and Italian. The rest of our dinners were buffet. There is also a buffet at the pool bar but we preferred to have pizza made to order just outside of the pool bar for lunch.
The beach is absolutely huge and the water was beautiful. They did their best to clean up the constant influx of sargassum. We never had an issue getting a chair at the beach or the pool and towels were always available at the towel hut.
The staff are amazing and very cheerful. They were a pleasure to associate with.
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Private -
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Paradisus Playa del Carmen: Great Resort for Families
I travelled with my husband and another couple with a newborn. The staff were very friendly and super helpful. While we didn’t need entertainment for the baby, we noticed there were plenty of activities to keep kids occupied. We also spent some time on the adult side, which was pleasant and offered a good variety of events—creating a nice balance overall.
The pools were great, with lots of seating available. I would avoid the Family Concierge pool, as it always seemed to be the busiest area. [... read more]That said, I do wish there were more umbrellas for shade—it often felt like a scramble to find one, and they weren’t easy to move when needed.
The beach was lovely, with plenty of seating and a volleyball court. There was some seaweed, but it was consistently cleared in the mornings and throughout the day, so it didn’t impact our experience much. If you upgrade to the Family Concierge, the beach chairs and service are noticeably better. That said, overall I don’t think the upgrade is worth it (we didn’t upgrade but did spend a day in the concierge beach area).
The rooms were nice, with comfortable beds. I understand the family side is due for renovations, but even without a facelift, it was still very enjoyable. One tip: avoid a connecting room if you don’t need one—we had to switch after the first night because we could hear the family next door very clearly.
The restaurants were decent overall, and the buffet was actually excellent. Agave stood out as the best restaurant on the property.
We also visited the spa. The massages were fantastic, but the facilities didn’t quite meet expectations. You only get access to the pool, sauna, and steam room for one hour before your treatment, which doesn’t feel like great value given the cost.
Overall, it was a great stay for a family, especially considering the price
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Private -
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Barcelo Maya Riviera: Terrific stay
Seriously loved everything about this hotel. Food was excellent, pool was very clean and very large, adults only was the way to go. Room was clean and spacious. Service was excellent. If i have to complain about anything it is that the rocks in the ocean but hey that is not the hotel’s fault. Thank you very much for a lovely stay
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Jmack -
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Dreams Puerto Morelos Resort and Spa: Awesome Resort
We just returned from a girl's trip to Dreams Puerto Morales. We were a little nervous because of some of the reviews that we read and because there is literally no beach. There was no need to be nervous! We had a wonderful time. The resort is beautiful, lots of pools including kids and adult pools. Yes, there were a few areas that were outdated and could use a refresh but overall we were very satisfied.
The food was great. The service was great. Shout out to our poolside server Timo, [... read more]he was amazing! And, to Antonio, the lifeguard/paramed. We didn't actually need his services but he quickly responded to what he thought was an emergency.
I would definitely recommend this resort. However, if a beach is an absolute must for you, then this might not be the place for you.
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Private -
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Grand Riviera Princess: Great hotel - would recommend
Amazing newly renovated rooms, very clean property and nice staff across all areas. Food was great, the a la carte are not easy to book for groups, but the concierge desk was quick to help. Loved the wildlife on the resort.
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Private -
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Riu Emerald Bay: RIU Emerald Bay
We would rate the hotel a 5 star! The hotel was excellent and always spotlessly clean, the staff amazing and always pleasant, happy and helpful and the food was great! The beach was very clean and the pools amazing!
Everything exceeded our expectations and we will definitely visit it again and recommend it to our friends!
Thank you!
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Amillie -
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Ocean Riviera Paradise: Wonderful
My trip. Beginning to end. Was flawless.
The resort, fun engaging and ao so much to explore.
The food 10 / 10
My room.
The air conditioning cold.
Showers hot+!
Fridge stocked and room tidied daily.
I left a tip in the fridge and for the maid on the dresser with a note.
Service was excellent ?
Especially around hosting families and kids♡
The gardens are beautiful!
Everything so beautifully kept.
I was not in Daisey building. But my friends had no complaints being closer to the water [... read more]park!
The beach at the moment was hit or miss based off of sargassam sea weeds.
The workers cleared it day in and day out.
Highly recommend this resort!
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CK BK -
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Riu Emerald Bay: Our Home Away From Home!
My husband and I love visiting the Riu Emerald Bay, it just feels like our second home! The staff are very welcoming, friendly and hard working, housekeeping never stops cleaning diligently and front desk staff are amazing and very accommodating, their knowledge of English truly inspiring. The hotel grounds are just beautiful and immaculately kept and the restaurants are numerous with plenty of choices for all tastes. Our room is always kept fresh and clean with welcoming little "towel animals" [... read more]to greet us every day. I would have to say the only real complaint we have is there are no English channels on television except for two news stations. Often, after a tough day on the beach and a delicious dinner, it would be nice to watch a movie on television in English to finish the evening. The televisions we have had here throughout the years we've been coming have their HDV ports damaged, so we were not able to use our firestick as a backup.
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Shar -
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Riu Palace Pacifico: Return trip..loved it
So we stayed at the Riu Palace Pacifica 7 years ago and wanted to compare after the renos and changing to an adults only.
The staff at this resort was exceptional, everyone seemed to be enjoying their jobs which makes for a wonderful atmosphere. The rooms were very nice, bathroom with large walk-in shower. AC was quite quiet and worked well. Nice balcony and we found the bed comfortable. Food was excellent at all restaurants, buffet and pool area. Drinks were very good..we tried many.
Pools an[... read more]d grounds were well kept.
Something to note was this resort was truly accessible, we watched many people with limited mobility enjoying the pool, restaurants and grounds, good on you RIU for considering this.
Only small negative would be the large pillars blocking the stage for night shows from the sides, you need to come early and sit directly in front of stage to see. Very swimmable and walkable beach. 20 min walk to Buceries.
All in all would definitely recommend and return.
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Deborah -
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Bahia Principe Escape Sian Ka'an: Great Vacation As Usual
Sian Ka’an has become our go to vacation place every year. We love the ambience and the welcoming staff who remember you from previous visits. It’s a laid back place but if you want a more exciting vibe you are able to visit the sister hotels via trolley. The trolley is part of the fun !
Love having the choice of restaurants every evening and I’ve never had a problem booking them prior to leaving on holiday. I honestly can’t say I’ve had a bad meal. Our latest discovery was Le Gourmet, the lam[... read more]b chops were delicious.
I had requested a room halfway between the lobby and the Cenote pool as my husband walks with a cane. We were in Bldg 7A. Room # 40701 and I couldn’t have been happier. The room was immaculate and well maintained by the maid and fridge people.
We did the tequila tasting this time and enjoyed it. They give you various fruits, chocolate and yes, bugs to try with the different tequilas. Yes, we ate the bugs !!
The only suggestion I can think of would be provide a microwave at the buffet as sometimes the food gets cold when it’s sitting out.
If you’re interested in getting a tattoo while you are there, you can visit the Hacienda (a shopping and entertainment venue in the complex) and go to Jaguar Tattoo. Ramon and Henry are talented artists. This was my second tattoo and I’m planning my third on the next trip. My husband who had vowed to never get a tattoo also got one last September and loves it.
We will be returning later this year for trip # 7.