The Sens Riviera: Great resort

I traveled to this resort in November with my sister. We upgraded to sunclub. We really enjoyed this resort. The staff, food and service was exceptional. The room was clean and spacious. The sheets and towels were changed daily. The drinks in the bar fridge were replenished daily. There were plenty of chairs and Bali beds around the pools but limited on the beach. The only real negative feed back is the strong perfume scent in the lobby and the lack of entertainment during the day around the [... read more] pools on the sunclub side.

Sunscape Curacao Resort: Nice Resort

Rooms are musty, food is the same morning noon and night, but the service is great, and it is close to everything, excursions are great, enjoyed the spa, needs better night entertainment, coffee is great

The Sens Riviera: Cosy 3.5-4 star resort

The resort was nice but definitely not a full 4 star. The rooms were dated but they are renovating the old ones. We stayed in an ocean front king and it had a nice view. No balcony. Minimal furniture in the room. Food was meh. My partner got very very sick for 4 days. I was fine. The beach is great. The snorkeling is amazing - bring your snorkel and mask. Lots of fish right off the beach and a nice reef further out. No free shuttle to any town which most resorts have. Staff were generally friend [... read more]ly. The buffet sucked so try the restaurants instead. Sometimes long lines but go at the non peak hours. We got to see turtle releases down the beach 3 nights which was great. We were in room 2218 at the end of the resort. Very very loud due to the storage closet right outside the door and the cleaning people there at 7 am. The vacation club sales people try to lure you in with their 200$ resort credits. But it’s not cash. It’s more buy 100$ in wine and save 30$ kind of coupons. They will also try to get you to listen to their sales pitch at secrets resort for some free stuff like massages or cash to spend at the resort. If you have extra time why not. You get better food at secrets and a nice tour but it will take 3 hrs of your day. Lots of kids. Lots of em. Takes 1.5 hrs to get there from the airport so bring a drink on the shuttle. We went with sunwing. Less than impressed with them but the hotel was good for a 3.5+ star resort. If you’re a foody…don’t go here. I’m not a foody but did notice a lack of selection and quality :) no guacamole. No French fries. My staple foods.. The soups are good! The bread bowl mushroom soup at the pizza place is great. The fresh omelette at the buffet is good. The fruit crepe at portofino a was good. I don’t eat meat so limited options. Most all inclusive buffets have a pasta station you can pick your own ingredients. This one didn’t. And did I mention no guacamole!! Oh also NO CHURROS!! . The whole reason to go to Mexico ;)

Sunscape Curacao Resort: Had High Expectations

We returned this past weekend from Sunscape Resort in Curacao. Our friend recommended this resort so we had high expectations. Unfortunately, most of the staff looked like they wanted to be anywhere else but taking care of us. The food, especially in the buffet, was equivalent or worse than what we have eaten in Cuba. One of the workers told us that they have had management change and they are not happy. Our room was not cleaned two separate days and I had to run around trying to get clean  [... read more]towels. The entertainment staff is wonderful. They always make you laugh. The beach is amazing. There are not many chairs by the pool. The island in itself is beautiful and very safe. We did manage to have a great trip aside from our concerns.

The Sens Riviera: Mediocre resort.

The hotel is a mediocre hotel. The food at certain restaurants was always cold. However the room we had which was an upgrade was spacious and very nice. The beach is mostly a reef which was amazing for anyone who loves to snorkel however hard to walk into because of either the rocks or sharp coral pieces. You definitely need water shoes or like myself I wore my flippers.

Sunscape Curacao Resort: Would never return!

The resort was so bad that it’s not even worth my time explaining. Service is terrible, food is okay, rooms…I’d rather sleep in a rental car. And I’m not even a picky person..I just need booze and a beach but this place was a nightmare. Couldn’t pay me to stay here again.

Sunscape Puerto Plata: Horrible resort

Full of locals on the weekend the food was cold horrible al Carter open only one or two days Noone there nothing to do my group had to take taki outside resort to eat the beds are horrible woke up sore bars are only open till one many repeat people who have been to that resort 9 times hated and and said they would not return

The Sens Riviera: Amazing Resort!

We are a family of 4 and got a spacious room, with all amenities in the hotel. Although the room we got was not luxury, all the required needs and services were there for us. The reception facility was, at the initial stage, giving quite dull and darker feelings; but it was well-organized and the process of registration was quite fast. The recently renovated hotel premises, with white buildings and over 5 spacious well-maintained swimming pools for adults, family and kids, including sea-facing o [... read more]ne, certainly gives a wonderful look and makes a wonderful spot for vacationers of all ages. Our one week all-inclusive stay in the 1st half of August was amazing and memorable for the kids and us, due to mainly the extremely friendly hotel staff, breath-taking sea beach with great coral lives, delicious food and beverages, wonderful day-long cultural programmes and activities for all ages, and sea-turtle conservation site on the beach. We got an opportunity to witness around hundred of just hatched baby-turtles were making their way from the hatched place on the hotel beach to the sea at night - amazing feelings for all of us. The hotel staff also cleans sea weeds that did not create any problem to us during using the beach and swimming. The hotel price was also best value for money.

Sunscape Puerto Plata: Had a Blast

What I liked was the rooms were clean, well kept and nice and cool from the moment you walk in. I did have a safe problem was it was resolved within 10 minutes. The fridge was restocked daily and never was there a room problem. Having a garden room gave peace and quiet especially in the evenings when the entertainment was going on. As for the resort itself the pool was the main event area from 10-6pm if you wear a white shirt it will get some yellow colour to it probably from the bleach. I wasn [... read more]t impressd with the beach area and especially with the hecklers bugging you nonstop even after you ask them to leave and the games area for playing horseshoes or bocce ball was non existant becuase you couldnt find anyone to get the stuff, I never ate at the beach but most days it was always closed. not much was open when you advertise 24hr food and their isnt its kinda frustrating. the stores expensive with no resort discounts. food was ok but could have been cooked alot more than it was. the entertainment was great. the pool area bar was barely ever open except for coffee so that didnt make any sense to me...but overall just complaining little things that didnt really matter...for the most part it was great but if you ask me honestly its a 3.5 star at best

Sunscape Puerto Plata: Love it!!!!

First time at this resort and would go back for sure. The food was really good, nice big pool but the only way to access pool bar is being inside the pool. Entertainment staff "Richi" was so great! He was always coming by to make sure we were having a great time and went out of his way for out group of 22 to get a family photo done.

Sunscape Dorado Pacifico: Nice Resort

Well Kept Resort,very good location ,great beach. resort very busy with locals. close to shopping ,food is not great but ok. stay in upper floor level away from theater side acct loud muisic. overall nice place

Sunscape Puerto Plata: Satisfied Sun Seekers

Sunscape grounds are beautifully maintained & very close to the beach. Sun was hot, pools were cool and drinks were cold! Service was beyond our expectations. Although the buildings could use some TLC, the cleanliness was outstanding. The entertainment was not out taste, but the Beach Party was fantastic.

Sunscape Sabor Cozumel: Very average

Small pools. Chairs broken. No chairs available unless up at 9 am. Buffer is outside and poor at best. Rooms are good. Food is average and room service excellent. Good staff though and always pleasant. Need water shoes for beach. All coral

The Sens Riviera: Peaceful and FUN!

We absolutely loved our stay. We have come to admire a smaller property closer to the beach with less walking. We upgraded to the Sunscape pool area with outdoor tub! Woke up to birds and iguanas daily - a peaceful paradise. We had no kids with us, but the kids area were vast and several with Dino and pirate theme and an arcade. One of the things I most enjoyed was no braclets and no a la carte bookings. First Come First Serve and no disappoints. Did I mention the SPA! You deserve it.  [... read more]Special shout of the friendly staff, Uriel was very helpful, SPA staff amazing WINE CELLER DINNER SERVICE, Roberto and Marcello top shelf.

Sunscape Curacao Resort: Amazing employees

The resort was extremely clean and employees were super sweet. We were in room 2419 and sewage gas was coming up through the drains. They changed our room when we complained for the second time. We also got stuck in the glass elevator for 45 minutes in the heat at 4 pm. We kept pushing the bell button but nobody answered, had no way of informing anyone untill we saw a guest looking up from outside and we could ask for help with our hands. It took forever for them to get us out of there. We were [... read more] sitting on the floor and hardly could breath. We thanked the workers for getting us out but never heard an apology from the management team.. so bazaar!

Sunscape Puerto Plata: Sunscape Puerto Plata

The resort is a hidden gem, it is beautiful and the staff amazing. The covid protocol is still in effect at the resort, masking to enter restaurants and shops. Visiting Puerto Plata City, no protocol, they have no covid. The food at the resort is amazing, buffet and al a carts. There are usually 2 different al a carts each night all different. There was theme nights at the buffet eg. Mexican, American, Dominican etc.. The pool is a walk in pool for those who want to slowly get in. The Staf [... read more]f have an aqua fit class twice a day, dance class and learning Spanish during the day, they talk to everyone making sure they are all having fun and if you need anything they will find a way to find it for you. The beach is beautiful, staff keeps the shores clean everyday. There are venders walking up and down with different services. I got my hair braided and nails done, bought gifts for a few members of my family. you can bargain with them for a better price. My husband got manicure and pedicure (he says his hands are still smooth and soft). As a returning guest (thanks to our travel agent) we had a bottle of rum and chocolates in our room. thanks Janet. We did the City Tour excursion, went up the cable car to the mountain which has a botanical garden, cave and lagoon. The view of Puerto Plata was amazing. Went to the Jeweler at the resort and bought a Larimar /Amber ring, Larimar necklace and ruby earrings. He is very knowledgeable and easy to understand and very courteous. They have a coffee bar with different hot drinks and snacks (donuts are fresh). The snack bar is open lunch, supper and late night. Hamburg, fries, chicken, salads. all very good. The Resort has a drink of the day which I tried everyone, all good. All in all it was a fantastic time. Will definitely go back.

Sunscape Dorado Pacifico: Disappointed

We’ve been going to this resort for years. Staff are incredible!! Food has gone downhill. We never had a hot meal. Food was lukewarm to cold except at the buffet if you were lucky. The Italian restaurant pasta used to be amazing but now it is inedible. No flavour. The beach is the best! Pool was very crowded with local visitors with a lot of children. Beds are comfortable but pillows need upgrading. We’ve always loved this resort but now considering going elsewhere. We can’t say enough g [... read more]ood about the staff throughout the resort! They truly are the best!

Sunscape Puerto Plata: Great Holiday

This is our second time at this resort. Once four years ago and again March 2022. The resort is great. On the smaller end but just the right size. Staff is friendly. Rooms are clean. Food is great for everyone in the family. Lots of Canadians to meet by the swim up bar. Lots of deck chairs available around the main pool. Great value for money. I would fully recommend for families and adults alike.

Sunscape Puerto Plata: Great time

Room was great suggest you book the sun club Resort was not busy at all Normal 7 am to get a shade spot Here lots of spots after 10 am Food was good pizza dinner and Gohan (Chinese) Service good

Sunscape Dorado Pacifico: What a nightmare

The hotel has changed drastically from years past, the air Canada person is all over the map with the cost for COVID rapid test, some paid 40pp some 80pp then I heard as high as 100pp, all USD, this is so wrong in so many ways. Air Canada should be ashamed of themselves for the inconsistency of there representative. What a money grab from the rep for the airline in Mexico. The cost for prepaid seats of 196.00 for extra leg room, air Canada double sold these seats…, next time I travel I’m  [... read more]going with a smaller independent travel agent other then your outfit. Your to hard to get a response from, customer service is the worst I’ve ever experienced in all the years booking through your company or dealing with air Canada.