Excellence Punta Cana: Wonderfull Trip

Beautiful Ocean view rooms[with pool views also] with about half of the rooms. Long sandy shoreline especially for a mid size property[around 500 rooms].Doesn't take long times to get anywhere and a nice walk around the resort and beach.Food and service is great at this resort.We had most of our breakfast's at the Lobsters Restaurant [instead of the Buffet] for the excellent service,staff and ocean views[open air].You may be limited to areas you can ocean swim as it was windy there and big waves [... read more] but was a beautiful view. Lots of lounges around the beach area but the pool ones go faster if it is a windy day. Shows activities, are similar to other resorts[Michael Jackson, theme song dancers, circus show] Disco opens at 11 and is very small,dark and loud so we never went in over 3 checks. Activities are tucked away at the far side of the resort[tennis, basketball, pool, ping-pong, mini golf] but not many there. For young couples looking for a quitter private trip this is a great choice. If your young couples or singes looking for more activities , nightlife etc. I would check out some larger resorts. Shopping at this resort is very expensive[jewelry, clothes] except for the smaller items.

Excellence Riviera Cancun: Great vacation at Excellence Riviera Cancun

I spent a week at Excellence Riviera Cancun in mid-January. I had a fantastic time. Good things: • First and foremost, the staff. Friendly, courteous, helpful. And I mean everyone – housekeeping, bell men, reception, gardeners, restaurant staff, management; • No wristbands; • No towel cards and no need to exchange towels. Unlimited towels are available in several locations and there are bins to dispose of them when you are done; • Adults-only – need I say more? • No reserv [... read more]ations required at the a-la-cartes. • The food was always good to great. The selection at the buffet for breakfast was incredible. • Aroma coffee shop near the lobby served very good lattes and cappuccinos. • Lots of live music. Breakfast buffet had a guitarist or saxophonist or keyboard player. Early evenings there was a different live band each day in the plaza outside the theatre. Not as good things: • Housekeeping service was at a different time every day, sometimes 10:00, sometimes 3:00 or 5:00. I was able to be as busy or as idle as I chose. There were lots of activities during the day – Spanish lessons, cooking demos, audience participation games, music trivia, bingo. I never had a problem getting a seat on the beach. I went on the bike ride to Puerto Morelos. I walked on the beach for about an hour every day. I never felt unsafe. All in all it was an excellent experience and I would highly recommend this resort.

Excellence El Carmen: An Excellence experience

The hotel is a series of (about) 17 units, spread out over spacious grounds and located on a beautiful beach. The grounds were immaculate and an enjoyable feature was a pond that had photogenic Flamingos, Swans and Ducks. The beachfront covered miles of sandy beach that allowed walkout in turquoise water (quite wavy, but minimal undertow). As delightful feature is that (unlike Riu properties) washrooms were plentiful. There were 12 a-la-carte restaurants (too many to sample in a week; no reserva [... read more]tions required except for the 'performance' table at the Asian restaurant) and 16 bars (probably couldn't visit too many more), all of which provided high quality food and drink. The rooms were extremely large and well laid-out, and featured a huge walk-in closet and shower / sink / toilet areas. Wi-Fi was strong over most of the property. Only one pool was heated, although all had appended 'hot-tubs'. We were a little disappointed that a number of the lounges were in need of repair, but there were sufficient functional lounges available for all guests. In the restaurants for the first 3 days, every table was wobbly, and the wait-staff mixed up some part of our orders on more than 50% of the occasions. Generally, we felt that at least initially, the staff w3as not up to the standards we expected from the Excellence brand. probably not coincidentally, as we mentioned this at a Managers cocktail party on our 3rd night, in the latter portion of the week, we noticed a lot more care and cordiality from the staff. The weather was OK at best (not the fault of the hotel!!!), with more rain and cloud than expected, and very windy. Several days we were unwilling to lounge beachfront as the 'sand-blasting' effect was to painful. We love the 4 other times we experienced an Excellence vacation, and will return again, but to other sites, as we are likely not to go to this spot again, at least in mid-February

Excellence El Carmen: Excellente vacation

Like the name of the resort our vacation was excellent. We have been to many five star adult only resorts, and the excellence el carmen is by far the best yet. We were in a swim up room and thoroughly enjoyed every aspect of the room. The food at every restaurant was amazing as was the service. Every employee we met was happy and eager to please. The gym is state of the art. All modern equipment, plenty of water, towels and cold towels with eucalyptus scent, amazing! A shout out to the ente [... read more]rtainment staff, coca cola, thanks for sharing your positive vibe. Shakey shakey, thanks for your smile and last but not least Bruno Mars, (my dance partner), thanks for making me look so good on the dance floor. We recommend this resort to anyone and we will definitely be back.

Excellence Riviera Cancun: Excellente!

This was our 2nd time at Excellence Riv Cancun and it was just as amazing as the first. The fact that we met many people who said it was their 3rd/4th/5th time at this resort is a testament to the quality of the resort. The staff is great, always working hard and happy to see you there. The restaurants are all great- Basmati and Chez Isabelle were our favourites. The pools were immaculate and the grounds just beautiful. They are constantly cleaning, painting, grooming.... It is a quiet r [... read more]esort, with the average age probably 45+. The main pool is definitely where the action is- pool games, music, swim up bar... Every afternoon there is live music at the Sole bar at the main pool. There are lots of quiet areas around the other pools and the lazy river is so beautiful and serene. We've never went to the same resort before, always wanting to try something different but I have to say our next time back to the Mayan we will be making our third visit to Excellence Riviera Cancun as we couldn't ask for anything better.

Excellence Punta Cana: Amazing Resort

This has got to be our fave all-inclusive resort ever. Grounds immaculate; rooms super clean; food at the a la cartes as good as any 5 star restaurant and loved you didn't need reservations; staff were friendly and very helpful, no request was too big or too small and was handled immediately; there were enough chairs and "umbrellas" for everyone whether at the beach or at the pool; loved that towels were readily available and you didn't need to exchange them. The only suggestion I would make i [... read more]s that they add more places to put away clothes and hang wet towels, bathing suits, etc., in the rooms.

Excellence El Carmen: Great Resort...but still room for improvement

We just got back from 7 days at the Excellence El Carmen. We have previously stayed at the Excellence Playa Mujeres on 2 occasions. The resort is beautiful! It is well laid out with nothing too far of a walk. The beach area is gorgeous - wide with lots of soft sand. The food was great. The staff was very friendly and we had no issues with the service generally (other than a very long wait for dinner one night at the Magna). However, it was not comparable to the service at Excellence PM. [... read more] At PM they go out of their way to make you feel special - learning your name, making sure you always have a drink in your hand, coming around with little treats throughout the day and checking in to see how things are going. At EC we didn't get that same level of service. We also did not receive any of the daily fresh fruit in the room that we were supposed to, and only received petit-fours a couple of times. Aside from that, my only issue is that the pools are NOT heated. We stayed in the beach front swim up room and the pool was so cold you couldn't get into it. This was a real disappointment to me, as the sole purpose of getting the swim up room was to be able to swim in the pool!

Excellence Playa Mujeres: Amazing resort!

We had an amazing time at the Excellence Playa Mujeres resort. The grounds of this resort are absolutely beautiful. The grounds always looked well manicured and nothing looked out of place at the resort either, you would have thought the resort was brand new with how well the upkeep is. The people who work at the resort are very friendly and are always offering you a smile throughout the day. The food was amazing at this resort, every meal was fantastic. From the French restaurant to the Spic [... read more]e restaurant, and the Indian (my favorite). We visited the specialty coffee shop every morning as well for a latte or cappuccino. The sandwiches from the coffee shop were so fresh and tasted amazing! We had dinner at "The Grill" restaurant the one evening which was absolutely fantastic as well. The restaurant is all open and having the evening breeze come in during the dinner added a great touch to the meal and the overall atmosphere as well. The gym at this resort was really good too. I used the gym a couple of times during the week and was impressed with the equipment available, along with cold water to drink and towels for use as well. This trip was fantastic overall and I look forward to returning again in the future. I cannot say enough, how wonderful this resort is. It is at the top of my vacation destinations.

Excellence Punta Cana: You won't be disappointed!

We have been to the Excellence hotels in Mexico 5 times and thought around try something new and this place did not disappoint us! Pros 45 million reno with several upgrades, new rooms, new pool in excellent club, new restaurants and bars We love the layout better than excellence in Mexico as all restaurants in central area and you can walk to everything covered Can see and hear the beach from your pools Top shelf drinks and service at pool and beach Spotless grounds and rooms People go o [... read more]ut of their way to make you're stay memorable Entertainment was amazing...singers don't lip sync like at excellence resorts in mexico Cons - this is just my perspective 45 min transfer to hotel Service at restaurants to get your main meal a bit longer than use to Beach is always rough and the week we went Feb 7-14 high winds so even tough to sit on

Excellence Riviera Cancun: Wonderful resort

Very clean, staff is very friendly & always great @ helping you in whatever you need... Wonderful resort Food was very good Beach was Awsome always being clean Music was excellent Not to far from the airport

Excellence Punta Cana: Wonderful Resort

Our group of four enjoyed every moment of our vacation on this beautiful resort. We enjoyed relaxing and quiet atmosphere, friendly staff, great food and drinks in all restaurants and long walks on a wide sandy beach. During our stay the wind was rather persistent so we avoided swimming in the ocean.

Excellence Riviera Cancun: Fabulous Resort

From the pickup at the airport in a private vehicle, our stay was just amazing. The staff was exceptional in ensuring our stay was a memorable one. The food was great and the drinks were awesome. I have no complaints about this resort. Just fabulous!

Excellence Playa Mujeres: Awesome resort

From the minute we checked in the hotel staff could not do enough for you. We did the Excellence Club-not sure if it was necessary as every one we spoke to was happy either way. The food was great at every restaurant. We went doing the Super Bowl and it was so much fun! Would go back in a heart beat!

Excellence Punta Cana: Great vacation!

We have been to Punta Cana 5 times and enjoyed this hotel the best. We would definitely recommend it to anyone looking for a nice quiet and relaxed vacation. Room was comfortable (except for a spider!) , food very good. Resort is spaced out so it does not ever seem crowded. Dining rooms very nice. Rode on the beach every day with Fausto - great horses and fun in the surf. Was too windy to swim in front of the resort (could actually surf!) but a short walk up the beach and around the bend, [... read more] the waves calmed nicely. Staff very nice as well. We will definitely go back ! We were there from Feb 1-8th, 2018.

Excellence Punta Cana: Surpassed all expectations

From the moment I logged onto TripCentral, everything was easy and practical. We had all the information we needed emailed to us, and because we printed the info and kept it in our carry-on, all the travel was quick, from home to resort and back, despite weather (snow) delays. WestJet gave us hotel vouchers for our cancelled flight, and Excellence Punta Cana made sure our stay was my most relaxing vacation ever. My sole curiously, not exactly a concern, is that for the majority of our stay ou [... read more]r name was highlighted on their list as "Inc. R" and we were told that it was due to a "problem" in one of the restaurant s, yet no one would tell us what that problem was. I would have liked to understand more. Other than that, we never wanted for anything, because there was always someone happy to help, whether it was a drink, changing funds, making a phone call, anything and everything. Always a lounging chair available and very clean. It is a quieter resort than most that I've seen, but that was exactly what we wanted. The crowd is very mature and relaxed. And the food.... Wow, the food was my favourite part! I would be very happy to repeat this experience.

Excellence Playa Mujeres: Simply amazing!!!

This resort was simply everything you could wish for. The service was fantastic. The property was so well maintained and beautiful. The staff were very friendly and always near to get you whatever you needed. I can honestly say that we didn’t have one issue or problem with this resort and we have been to many in the area. Thanks again to trip central and Excellence for making this a memorable vacation.

Excellence El Carmen: This resort is pure luxury !!!

We were extremely pleased with our entire stay at Excellence El Carmen. The resort was impeccable and it's simple design really highlighted the beauty of the ocean and environment. Our room was beautiful, the walk in closet and wonderful balcony making such a difference to other resort rooms. Everything was very clean and the room service was top-notch. The dining was outstanding, the variety of restaurants, the quality of food and the service was all excellent. We especially enjoyed the [... read more] Basmati restaurant and had to go more than once. The cafe and desserts was such a wonderful treat making this a great addition to the resort. The nightly entertainment and variety of amenities provides plenty to do. In general the service from all staff was fabulous, everyone takes great pride in excellent client service and making sure we are happy. Special praise goes out to the entertainment staff who worked so hard to ensure guests are enjoying themselves. We were so well treated by all of them, but need to give kudos to Bianney, Brayan and Jiovani for the special care that they extended to us through their friendly and welcoming natures. Especially impressive was the layout of the resort and the size of the beach. While the hotel was near capacity, it was hard to believe as there was always areas for privacy and quiet. The beach area is nothing short of gorgeous. We are already looking at how soon we can go back ! Karen and Dave

Excellence El Carmen: Very nice resort!

As we have come to know with the Excellence chain we were greeted with cool towels and champagne. The check in was efficient. We were taken to our room in building 6A by bellhop and the amenities in our room were explained in great detail. The rooms are quite modern and to our taste. We were a bit surprised however that there was not one piece of art on any of the walls. Perhaps a little local modern art would be in order to support the locals. The grounds are very well kept with simple flare. T [... read more]he resort set up is a little different than others in their chain with a little more emphasis on privacy. For this reason there is no lazy river but there are pools tied to each building (not heated) with real swim out rooms with loungers available around each and every pool. The main pool (heated) is not as big as others but still quite nice for getting a float in. The many restaurants were quite good with decent service throughout. The bar service was quite good as well. The majority of the staff go out of their way to help out with your requests. This resort is only 1.5 years old and will only get better with age. ENJOY!!

Excellence El Carmen: Another Excellent Resort

The resort is newer and has fewer plantings and decorative features than other Excellnce properties, but the staff and food are at the same high quality. The seaweed on the beach can be a problem although the beach itself is long and wide,great for walking.

Excellence Riviera Cancun: Amazing Resort

This resort offers great food with 9 restaurants to choose from and it has lots of very friendly staff to make your stay memorable. The rooms are huge and come with all the comforts you would expect and it offers a great beach.