Great resort

This hotel is great.The food is great so is the superior rooms so is the cleanliness.The staff is very friendly and very devoted.The beach is excellent except for some seaweeds on some days.The best feature of this hotel is the layout wich provides pool view as well as ocean view from the main buffet the main bars and the beach bar.The Tokio a la carte restaurant is excellent and so is the Marenostrum restaurant.Do not book the regular rooms because they are a bit run-down.I have been there 7 ti [... read more]mes from 2009 including 2 times in 2015.

Very nice resort

Upon arriving for check in, we found that only 2 of our rooms were ready and they did not have another room in the same vicinity until the next day. That was fine but the room they gave for the night appeared to not have been cleaned. Once moved the next day, all was better and the rooms were nice. The food was just okay, as it seemed to be the same daily. The Japanese alacarte was amazing and all around service was good, but some of the wait staff could have at least smiled and been a bit frien [... read more]dlier. All in all we had a good time with the group of 7 we went with.

Beautiful resort and beach

We had a great time. The resort was lovely and the beach is beautiful. We enjoyed the food and restaurants. Wonderful service. We would recommend this resort to all our family and friends. Thank you Barcelo for a wonderful vacation

Beautiful place but poor service

Was there with my boyfriend for my 30th birthday, stayed from Oct 26- Nov 2. The rooms and resort are beautiful, ocean was super rough, food not so great and service and English of staff not so good. The staff seems annoyed to even be there. We originally had a great room but facing a pool they were doing construction on which we weren't even aware there was construction at the resort until we arrived, asked to change rooms and while doing so at the front desk the man blatantly started speaking  [... read more]in Spanish about us to another employee. Not much air conditioning throughout the grounds. The casino is small and the staff there are unwelcoming and don't greet or speak to you nicely. I know it was the week of Halloween but I felt like they were zombies that couldn't speak. Of all my travels this was the first time I was happy to go home. WILL NOT be going back to dominican again my advice is stick to Cuba or Mexico where the beach is better and so are the people. Also in dominican they hassle you to buy souvenirs and want to charge extreme and outrageous prices so if you are not comfortable negotiatin prices then don't bother. Do not get a message on the beach it is not private and everyone can see.

4 stars hotel.

Food was horrible. Really bad customer service. The hotel has weekend packages for people living there who have very bad manners. They behave really bad and the hotel look like a 2 stars hotel during the weekend.

Barcelo

The place was very nice, staff was excellent, food was good Beach was beautiful, pools were great, could another swim up bar there was only one . Everything was within walking distance and the view from our room was spectacular

Great resort !

Beautiful grounds, well kept, clean, 1/2 of the servers great other 1/2 rather straight faced. Language barrier (hardly anyone knew English ) beach was beautiful but lots of seAweed On beach so hard to swim plus water was a Little rough for me. Weather was great. Lots of grads there 400+ the week we were there so not the best family oriented resort that week for us. But We had a great time regardless. I would advise to book excursions through your rep at hotel not at the pool or beach. We did ha [... read more]ve a disappointing experience on one event that we did not book through our rep. My son got good poisoning on the last day unfortunately. Food was ok overall. The Japanese restaurant on site was awesome. The pirate excursion was also Fabulous.

Delicious sea beach palmer's decision attention

Amazing resort, simple and beautiful. Carefully treat people excellent room and service awesome view. I would recommend my friends to consult your company tripcentral before to make a decision regarding to holidays

Beautiful

Room was beautiful and clean, the grounds were well taken care of, the beach was clean and you never struggle to find a chair, food was decent there was a wide selection and the pasta bar and fresh meat station were very good. Night life was good, many options from shows, casino, to lobby bars, music and a disco.

Nice resort

I enjoyed this resort. Large resort but very accessible to everything. Located right on the beach Staff is very friendly. Clean. Pools are large and beautiful. Only bad had things stolen out of my room. Nobody could of done it except for the maids. Very disappointed. Next time I travel I won't be having room cleaned. I will exchange my towels everyday myself. Stay out of my room. I would return to this hotel, but a bit smarter to be one step ahead of the maids.

Great resort for small children.

Everything was great. No complaints. I wanted a resort that was good for my 5 year old and this was it. I found that the buffet food didn't have alot of food gear towards little kids but that was not a huge issue.

Fabulous Vacation

This hotel has lots to offer. The beach was pristine - what seaweed they did have they removed immediately. Service was excellent, restaurants were amazing. The rooms however are in need of upgrading.

Amazing place. Terrible service

The Resort on itself was beautiful and amazing. My one complaint is the service at the front desk. My girlfriend needed serious medical attention, one attendant simply looked at me in the eyes, told me "he didnt care" while others (including security guard) looked on and continued about his business like nothing happened, and also neglected to inform us there was a 24 hour medical assistant on site. We had to spend our first night and a half in the hospital. Other than that, we had an amazing ti [... read more]me!!

Would not go back ever!!!!!

My group and I were at this hotel about five years ago and it was great, but this hotel has become poorly run causing sickness in two of the six people I travelled with. My wife became so sick she had to spend four days in intensive care at the hospitan Punta Cana and another four days in emergency care back home, and a total of two weeks in the hospital. The rooms were nice, hot water was not consistant, the bars all smelled bad, alot of the plumbing in the common areas did not work, most of th [... read more]e staff could only speak Spanish. If they were to put in some new staff and elbow grease cleaning and fixing the place up it may be worth visiting, but I will never go back not even if you paid me.

Great

Great hotel with a lot of activities for all ages. Amazing, clean beach area with lots of shade and sun. A lot of choices for A La Cartes and always a delicious selection at the buffet. Friendly staff and Night entertainment at the theater was excellent - however, for late late night fun only 1-2 bars are open and not a lot to do besides the disco which was just okay. Complaints - pools closed earlier (530 pm) and I unfortunately encountered an emergency situation where the front desk/night-staf [... read more]f was extremely uninformative/helpful - did not mention or call on-site doctor for an emergency situation.

Beautiful Resort!

I traveled with my daughter and we had a wonderful time. The staff were all so nice and helpful, the pools and the beach are beautiful and at this time of year not busy at all. We loved the food! So much fun it was hard to say goodbye. Can't wait to go back!!

Barcelo is a great place to enjoy

The service was great the beach is out of this world The food is good with lots of choices The grounds are well kept If I had to suggest an improvement the gym equipment needs to be updated and the hours need to be expanded

Great time

Beautiful grounds pools and beach, terrific food in buffet and restaurants. Japanese restaurant is quite a show along with great food . fun excursion and just a nice relaxing break from our long cold winter

Excellent resort

The Barcelo Punta Cana was more than expected for a 4 star resort. The food was amazing, the accomodations and staff were excellent. The beach was outstanding. We had an excellent 10 days. We are considering returning with the family next year.

Fantastic Resor

We just love this resort. This is our second time at this resort. The people are fantastic . Mini Mi, Papa Juan,Carlos,Sonia and Happy Face are incredible people. They really make the resort. They are a must to stay at the resort!!!!! Enoc in the buffet was such a great kid too. The grounds were beautiful and well kept. Can't wait to go back and see all our friends. :)