Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(295 Reviews)

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Alybg  - 

Verified Purchaser

Fantastic!

Great staff, amazing food, and all around amazing experience. I have suggested the resort to many friends! The drink list was great, would like to see more variety in regards to beers. Many good things to say about Blue Bay.

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Two happy wives  - 

Verified Purchaser

Wonderful Honeymoon.

Loved the beach and the grounds. We had a regular room, and it was very nice. The food was amazing, with lots of variety. Staff were approachable and kind. Our only complaint is the Circle One staff (vacation club/timeshare). They took 2 hours of our vacation time to try and force us into buying a time share with them. This was not appreciated in the least.

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Medgirl-wk  - 

Verified Purchaser

Great time overall!!

The hotel was nice, clean and perfect for relaxing adult getaway! Food very good, beach beautiful but cod of done without all pirranas (venders). Staff service great and timely when needed. Would return for sure for girls getaway or couple retreat!

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Angie328  - 

Verified Purchaser

Friendly and cozy resort

Our overall experience and stay at the resort was pleasant though the arrival was pretty unusual. We were herded to the side of the lobby instead of the usual check in at the counter. This could have been done more efficiently instead. The staff members are friendly and always smiling. Our thanks to Nilson, Manuel, Lisbeth, Adizario at the buffet area for their services and their welcoming smiles. Food wise a little repetitive so it was not as exciting. The pasta area was my favourite as it wa [... read more]

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Nicole  - 

Verified Purchaser

Fun upbeat resort

I thought the resort was older and was tried to be well maintained. However I did not find the pools or rooms very clean. The staff was very fun & upbeat! They made you feel welcome and also had fun with you. The staff was very helpful and welcoming. The food was ok but nothing special. Overall the staff made the experience such a great one!

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Rturbitt  - 

Verified Purchaser

Nice Resort

Resort was nice and clean. Food was pretty good. Entertainment staff were the best part of the trip. There were activities to participate in constantly. Beach and pool were very nice and where we spent all of our time.

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Ladydi1947  - 

Verified Purchaser

Amazing resort

This was one of my best stays in Puerto Plata,the hotel was very clean,cleaning staff where so amazing always there to help.The grounds where beautifully kept up.Every one was very pleasant.I noticed this time that when at the beach the vendors didn't bother you as much very friendly.The food was amazing the best sopa l have had yet.l like that they offered a spa and excersise room right att he pool.Three pools which was great not to crowded.l am going back in August and will deffinetly be stayi [... read more]

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Cheryl m  - 

Verified Purchaser

Awesome

I have been going to this resort since 2000. I love the fact that it's an adults only resort, rooms have been redone and they are beautiful. Beds are very comfortable, entertainment at night time is very good. People and staff are very friendly, food was not that good this time and also we didn't have a mini fridge that worked the whole time we where there,, but I would go back there and also would recommend this resort to anybody that asked.we stayed in room 2103 , nice and close to everything  [... read more]

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Archina  - 

Verified Purchaser

Excellantl Resort

Everything about the Blue Bay is great. The food, including variety, the beach, swimming pools, grounds, and the service was second to none. Staff were very friendly, bartenders knew what they were doing as the drinks were made properly. Maid service kept the room spotless and they were very friendly. Entertainment was very good. No complaints about this resort whatsoever. Stayed a week, but am going back for at least 10 days. Thank you Blue Bay for a great vacation.

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Brutus  - 

Verified Purchaser

WOULDN'T RETURN

My room room flooded with 4 inches of water, had to move the next day after being there 8 days out of my 10. The staff made our stay (except reception counter), they're were 32 in our group. I wouldn't recoomand this resort to clients going forward.

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Greggy  - 

Verified Purchaser

Good resort

everything was good at this resort. We had a good time The staff were all very good and always happy and good comunication. The food was good. The pools and grounds were very well maintained.Good location from airport 20 minutes away.Nice small resort with all the ammenties around you.My only beef was there was no international drinks, like canadian rye or baileys. Would recommend this place and also go back.

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Sadie41  - 

Verified Purchaser

Great resort

The resort was easy to get around. Rooms were really nice. Grounds were very well maintained. The only thing I wished they had were international drinks. Staff at this resort were very friendly and spoke english very well.

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MsMelissa  - 

Verified Purchaser

Great service

Loved our stay at blue bay. The rooms are pretty basic but the service was out of this world. Shout out to my favorite bar tender Gabriel Diaz! He treated us so well and would be the sole reason we would go back to blue bay.

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Longhair210  - 

Verified Purchaser

Excellent resort.

this has been the second time I have been to this resort and plan on going back again. rooms are clean pool and swim up bar are very well taken care of as well as very good and friendly service. entertainment was amazing and the fire and pool shows are very entertaining. beach and beach bar are clean and freindly. the food is very good on all levels from buffet to lunch at the beach bar to the steaks house and Chinese dinners..but I have to say that the fun games and entertainers make u feel lik [... read more]

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Libragirl66  - 

Verified Purchaser

Good hotel! Friendly service!

hotel room was clean. Toilet clogged a few times. Friendly staff. Beach was great except for constant vendors selling their wares. Food was good. went on 3 excursions bought from vendor on beach & had no difficulties. weather was super-very hot.

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NicA  - 

Verified Purchaser

Nice and relaxing

The property overall was ok. Upsides were the spa pool area, hammocks, decent beach, the food was ok. Downsides lobby bar not free, only one room key allowed, the constant vendors on the beach, no free WiFi (convenient for staying in touch with kids). We did meet some great people and that made it more enjoyable.

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Just us  - 

Verified Purchaser

Run down

The staff are friendly,very good and energetic. BUT. This place needs a complete renovation. Cracked shower base, leaking roof during rain, chipped and broken tile around pools. The list goes on. Food is ok. Blue Bay hotels should be embarrassed.

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Gena  - 

Verified Purchaser

Amazing Resort

The food at the buffet and the a la carte restaurant was very good. Lots of choices and we were never hungry at anytime of the day. The rooms were clean and fresh towel suppled each day. Beach towels too. The grounds of the resort were well maintained and staff always had friendly smiles.

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SrcSees  - 

Verified Purchaser

Excellent vacation

First time at this resort and we enjoyed every aspect - entertainment, beach, food. The only glitch was upon arrival our room was not as expected. I have never seen a Caribbean room without a balcony and cannot understand why that kind of "standard" room should even exist. We got it sorted out the next day to our satisfaction with the help of the Sunquest rep Alvelso. After that it was nonstop awesome. The food is excellent and varied. Our litmus test was to imagine how our vegetarian future dau [... read more]

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Jacksv  - 

Verified Purchaser

Amazing trip

The grounds were spaced out perfectly. The food was good, wish they had served more bacon at breakfast...The staff were very friendly and never passed without saying hello. The entertainment crew did an amazing job.

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