Our Verified Customer Rating 3.5

Our Verified Customer Rating 3.5

(345 Reviews)

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Private  - 

Verified Purchaser

Club Kawama

As I have travelled in the Caribbean before, I knew what to expect. I liked the resort with it's cottage style rooming arrangement. My family were a little taken aback, as there were many renos going on as well as street construction at the front door of the Club. The food was a little bland and no variety: that was a surprise. I have been to Cuba before and have eaten well. The A-la-Carte restaurants were better, with *El Risolino* surpassing the rest. The rooms were spacious and clean. The  [... read more]

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Private  - 

Verified Purchaser

Club Kawama Review

Grounds: Overall the grounds were nice. They were a little run down looking, but every building was close to a pool and the beach. Thank goodness the A/C worked well! Staff: For the most part the staff was wonderful. Always for attentive and willing to help. On the other hand, my family and I found that the staff working in the main building (lobby and lobby bar) were not overly friendly and often looked annoyed when asked for help. I found this strange as they are the first staff members tha [... read more]

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Private  - 

Verified Purchaser

Better than expected

Actually was pessimistic about a 3 star in Cuba. Had a problem with hot water and were going to move me rooms no problems. Was scarred of the food and avoided it until the 5th day and turned out to be better than the restaurants off the resort go figure!! :) People there were very pleasant. Pools and beach were great. For a 3 star in Cuba was really good. I would go back any day, real good deal for the money.

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Jimbokid  - 

Verified Purchaser

Social Resort

The resort has been around for a long time and is spread out. It's pretty typical of what Cubans rate as three star. The bar area in the hotel and beside the pool are quite confined and sharing of tables is normal practice. The upside to this is that you will meet many people. I didn't find the bar and front desk staff as friendly as in other resorts we have been to. I think it might have been because of a shortage of 1 peso notes which made it hard to tip. The food was a bit below standard whic [... read more]

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EAML  - 

Verified Purchaser

Kawama

april , 1 week, public areas well kept, staff friendly, helpful, food good, great outdoor bbq at lunch 1 day, beach lots of lounge chairs, towes large and thuck enough [deposit 10cuc], bars as expected, room 1801 awful

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Murchie  - 

Verified Purchaser

Another great vacation

Club Kawama is the perfect resort if you want an inexpensive beach vacation in Varadero. It is the oldest resort in Varadero, but has recently gone through some renovations. It is on a beautiful long stretch of beach. This is not a 5 star resort, so don't stay there if you are expecting 5 star amenities. However, if you want an inexpensive beach holiday without all of the bells and whistles, this is a great choice. I've been there 10 times, and plan to return again.

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Sweetpea girl  - 

Verified Purchaser

Cute rustic version

Beautiful beach as always....cute rustic looking....renovations are still being done but considering this is one of the oldest resorts in Veradero the resort is in pretty good shape....good entertainment

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2 Seniors  - 

Verified Purchaser

Great Location

This is definitely a 3 Star Resort. The food was basic, you could always find something to eat and we did not get sick! We were in 300 block which does not have private balconies but once we were able to move to an end room we had achieved that goal as no one could walk by us! We were disappointed in the beach as it was not a good beach to walk on. There was a lot of garbage on it along with broken shells. The location was excellent, lots of places to walk to. Excellent service from our maid Dan [... read more]

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Tootsa  - 

Verified Purchaser

GREAT VACATION!!

Well first thing is when your on holidays try not to have super high expectations if thats the case then go book a vacation at Sandals or Breezes. The beach is the best beach ever Hawaian style no joke. Clean beach white sand and warm water. The hotel is clean the staff are awesome. We had room 1608 which is the nicer side of Kawama. We ventured out to the 40's and it is a big difference....needs updated and some repairs but the beach bar serves better drinks, better music and better food :) We  [... read more]

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Scott big bopper  - 

Verified Purchaser

Club Kawama Cuba

It was what i paid for 3 stars. The buffet was small and very busy,limited of thing to pick from. The sank bar down to the far end of the resort had the best food. The beach area at this end had the most room and seats. The the staff were great, the front dusk staff where not friendly The bathroom could be cleaner and the two beds where not a king beds.Over all I had a good time, you get what you pay for 3 stars .

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Anne from Alberta  - 

Verified Purchaser

Very poor experience

The Ocean and beach were beautiful. Got ripped off when we ordered a safe. It cost $25. We gave $50 and received 7 peso back. The rest was exchange cost. No toilet seat and lots of mold in the rool...ceiling and walls. No light bulbs and no way to adjust air con. Buffet very poor. Service from nice to absolutely rude if not tipped more than $1.... Not recommending this resort.

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Sun lover  - 

Verified Purchaser

Good budget resort

after a few major hiccups at check in and once we were put in proper rooms the rest of our vacation was smooth sailing. Food was great, always lots of fresh veggies and fruit! Found all the staff to be helpful.

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Old cuba traveller  - 

Verified Purchaser

Bad 7 days

first room was awful, no AC, no Hot Water, music till 3 am, had to pay 120 pesos to get a better room. have been to cuba many times since 1995 and never had such a bad reception. the only good thing was the pool and the beach.

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Anna2005  - 

Verified Purchaser

Very good, there is always but.....

Very good value for the money, except the room - no balcony, patio, terrace in standard room. You have to take room upgrade at the moment of booking, as it is very expensive when you arrive at the hotel, and not always the rooms are vailale

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Jenniebean  - 

Verified Purchaser

Great time

Great girls trip away! The resort has had many upgrades in the past 2 years, very happy with them! Beach is fantastic! And the staff is very friendly.The Resort is close to markets and lots to see and do!

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George Balzer  - 

Verified Purchaser

Excellent value in a resort!

This resort exceeded my expectations. Food really was amazing, in fact, better than any 4 star resort I have been to in other countries. Except for loosing a few items because of my beach walks and urban exploring, I had the trip of a lifetime!

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Tianna  - 

Verified Purchaser

Don't listen to the bad reviews! Great trip

Seriously, don't listen to the bad reviews, just keep in mind that this is a 3 star resort. I traveled with my boyfriend from feb.19-26th, 2016. Yes, the main buffet is closed but no, the walk is really not that far and we were put in the exact opposite corner of the resort. I think the longest it could possibly take a reasonably fit person is maybe 10 minutes. If you have health or mobility issues, request something closer. We had a standard room that was small but kept really clean during our  [... read more]

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Irish family  - 

Verified Purchaser

Laid back resort with stunning beach

We took 3 grown children for our third trip to this resort & a chance to see Cuba before the American invasion. Since our first visit 5 years ago, there has been noticeable improvements to the beach, 2 pools, grounds, lobby furniture, the hot water in the rooms, evening entertainment & the quality of the al a carte menu. Unfortunately, the main buffet was still in renovations during our stay. I'm not sure why the resort choose to make major renovations during their high season. This is basic acc [... read more]

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Carolevanasse  - 

Verified Purchaser

Got what I paid for!

3* overall- pool is nice... Good entertainment! staff was friendly... Booked superior room and was satisfied. Grounds need to be cleaner. Most Chairs at beach were broken or uncomfortable. Restaurant a la carte was quite disappointment but don't go to Cuba for food but the beach ! Et voila! Good place for the value!

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Deana223  - 

Verified Purchaser

A Slice of Old Cuba

We really enjoyed this resort-though it is 80 years old, & the oldest in Varadero. It probably doesn't have all the modern amenities like the new resorts in the area- but it has So much history and character. We had a room Right on the beautiful beach. We could walk for a long way along the beach, or through the resort itself- which may be 1/4 km wide, tho narrow, as there is the ocean on one side and the quiet street & canal on the other side. We found the buffet to have delicious food, beautif [... read more]

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