Melia Las Americas Varadero:
Had an enjoyable week here. Nothing really negative to say. Property is 21 years old and could use some refurbishment, but nothing was broken or damaged..just well used. Our room was adequate and clean...the lobby spacious and elegant (the chairs have been around for awhile)...the bar areas nicely done...the only minor thing really noticable is the main buffet restaurant it needs an update.
That said it did not affect my stay in any way. Every employee I encountered [... read more]was pleasant. The mood of the resort is relaxing and laidback with an elegant flair. The food was great no complaints. Entertainment staff fun and friendly. The beach very nice :))). The international a la carte restaurant was fabulous ***** and Japanese fun and delicious****. With a few small improvements this property would get 5 stars. Wish I could have stayed a bit longer.
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Chrisgk -
Verified Purchaser
Very Nice Resort
The Hotel is very nice. Lobby is nice, clean and well laid out. The outside could use some cleaning. Walls look like there is dark spots that make it look aged. A good pressure washer would help with a nice paint job. The pool decks were being sanded and stained while we were there. Good job with that clean up. The Bungalo Suites are nice, but they are far from the main building where everything is located. Great if you want total privacy. The one they were giving us was at the very extreme edge[... read more] of the resort. We opted to have a room in the main building. Worked out fine. The General Manager was everywhere on the resort talking with everyone. He was really making a good effort to talk with people and get feedback about the place. The food was very good for Cuba. The Head Chef was really in control of his staff. Never felt hungry.
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Miki3 -
Verified Purchaser
Amazing stay
Wonderful stay ,amazing food, beach,service .pool were clean,room big ,clean . A la carte it's excellent ,public area it's were nice . We're good location closes to airport . Staff friendly and helpful .. We com back to this place again ,
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Brian Lee -
Verified Purchaser
Wonderful vacation
The hotel was absolutely first class. The grounds are kept impeccable, the staff are really friendly amazing people and my room was fantastic. The food gets to be a tad bland, as in every resort I have ever stayed at. The entertainment was not up to par, poor in fact.
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Mark613 -
Verified Purchaser
First tirip to Cuba
Overall, we enjoyed our 7 day stay at the hotel. The only blemish was experienced at arrival, when we arrived at the resort at 11:30 am and there was no room available for us. We were very tired (awake for over 24 hours) and just wanted to settle in. The front desk staff were distracted by constant phone calls and seemed uninterested in dealing with us. Fortunately a shift change at the desk brought a very helpful employee who tried her best to get us settle in a satisfactory room. After two les[... read more]s than satisfactory rooms (worn out bathroom tiles, tub, etc.), we were put into a great oceanview room on the fourth floor. I realize that it is hard to guarantee one's preferences but when a tour operator brings their flight into Cuba early in the day, you just want a room to settle into!
Our chambermaid Julita "Julia" was very cheerful and welcoming. Our room was always kept clean and well-stocked. The grounds are well-kept and pleasant to go for walks. The resort is well-layed out and is close to the beautiful beach and the nearby Plaza America.
We enjoyed the entertainment and the animation staff went out of their way to try and encourage guests to engage in fun activities.
In general, the food was good with plenty of choices in the buffet. The a-la-carte restaurants were excellent with wonderful service.
The adult-only atmosphere was relaxing. Guests ranged in ages from young adults to elderly, which made for a nice mix.
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Linderful -
Verified Purchaser
Gorgeous Resort - Been there 7 times
Just got back on the 31st. Melia Las Americas is smaller size resort, (320 rooms) which suits me best. As an adults only resort, I find that I am in my element. It has a great beach, very close to main building's rear patio. 30 - 40 ft to the beach. The staff are amazing. I am remembered year after year and addressed by name. I'm barely through the front door before the hugging begins. It is well staffed for the number of guests. I find the food to be good. The quality and flavour of the food ha[... read more]s increased year by year. It is located next to the best golf course in Varadero. There is an extensive entertainment department at Melia Las Americas and all that I have encountered are skilled and beautiful performers. I do go there for the warmth and the beach, but I get so much more for my $'s. For me, when I want it to be, it is a totally peaceful experience, yet with a lot of flavour.
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Margarita -
Verified Purchaser
Great Resort!
We traveled to Melia Las Americas the week of March 23-30th 2015 upon a friend's recommendation and there were four of us. Resort was kept very clean. It was small and easy to get around and the grounds were amazing!. For those who want action there was a theater to entertain guests in the evening. We had paid for ocean view room and upon our arrival we were disappointed with the size and location of our room on the second floor facing roof tops. We brought to the front desk attention and had to[... read more] wait until 4:30pm to get another room. As our flight was early and had no sleep the night before, it made this very tiring. Our second room was worth it however, as it was on the fourth floor and had a great view. Rooms were kept clean and beds changed daily. I found the mattresses quite firm, but bearable.The resort is trying to accommodate all guests, but there were a lot of people-some being there more then once-so it must be challenging to please all. The weather was great the first five days and then we got a thunderstorm at night, therefore there was a lot of wind and we were not allowed to swim in the ocean. The food was amazing and we all loved it!
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Nicole ML -
Verified Purchaser
Melia Las Americas
Cuba is one of our favourite destination in winter. Melià Las Americas in Varadero is our choice hotel for those holidays.
It feels homey with it’s large lobby newly decorated with style, embellished with striking flower arrangements positioned artistically around the place. The marble floor terrace adjacent leads to a very wide wooden staircase descending directly on the beach and to the sea. We’ve had superb Cappuccinos sitting around it with other guests while admiring the view.
Since [... read more]golf is a priority with our couple and the hotel sits right on the golf course we like to stay for several weeks at a time. The golf course is pleasant enough with the 16th hole being a real challenge. The hotel site is perfect, the beach invitational, the ocean spectacular and the adult clientele very respectful and well behaved. Most are Europeans, British , South Americans with some Canadians, like us, mingling nicely with them.
Contrary to popular beliefs about Cuban cuisine in the complexes, the food at Las Americas is very good and sometimes exceptional . There is always a variety of fruits and vegetables to choose from along with cheeses, cold meats and salads of course. The meat, fish and eggs are cooked on a grill to the client’s specifications. There are all sorts of condiments available for those who wish to add extra flavour to their meals.
The wine is surprisingly pleasant both red and white. Chilean I’ve been told. I drank champagne most of the time. Could be sparkling wine but it is very good and served in flutes which I appreciated. My husband enjoys Crystal beer.
The rooms are large nicely decorated and clean and all have access to a balcony or small patio.
About the restaurants;
At La Terraza we are greeted by the Director/ Manager of the hotel himself, accompanied by the Chef and the Director of the main dining-room, while the hostesses graciously offer us champagne. It adds a nice touch to an already delightful and convivial atmosphere.
Il Limoncello the Italian restaurant is decent enough. We ate there once. It used to be open at noon which was nice for pizza and salads on its veranda which overlooks the sea.
Sakura, the Japanese restaurant, is worth a visit if only to watch the Chef cook Japanise style.
Arcada is my favourite because of the decoration, the festive atmosphere, the music and the service which is grandiose. It’s a place to dress up for and it feels like a real night out on the town. We like to eat lobster in this restaurant. Could be Langoustine but… It is very good.
The staff at the hotel is professional and generally affable. They are appreciative when a few Spanish words are spoken. But all speak several languages sometimes surprisingly well. Some attendants deserve more praise than others but generally speaking the staff is attentive to the client’ needs.
Senor Rafaël director of the main dining-room is generous with his time and goes out of his way to make us feel well taken care of. I like that he sometimes walks clients to their table and pulls the chair for ladies.
Nancy I admire for standing for hours serving Crêpes Suzette in the dining-room; I wish someone would provide a stool for her to lean on.
Irmalita at La Robleza is charming and diligent. Her memory is exceptional . La Robleza is the place to eat for lunch as it is close to the pools and the beach. The “calamores†are superb and the sea food night is out of this world so I have been told as I missed it.
Angela who takes reservation for tours and restaurants is so very helpful. She speaks many languages and goes out of her way to accommodate everyone. I wonder how many hours she works as she seems to always be at her desk.
I attended all the Yoga classes on a great terrace overlooking the sea and with the blue sky as a roof. This place is very conducive to meditation. My husband came along some of the time. The instructors are knowledgeable and dedicated. Lazarus has a gift for adapting his method to the students and individualizing his teaching which I found remarkable.
The doctor’s office is next to this place so I meet the nurse and the doctor. I experienced first hand their dedication and professionalism. Both women always acknowledged our presence on the vicinity and we felt reassured that there was someone to turn to if needed.
And last but not least is Ariel . He is a facilitator for entertainment. We saw him on the beach mostly but he is busy all over the complex at all times. He works with enthusiasm even after more than 10 yrs. on the job and is fluent in at least 4 languages that I can decipher. We can tell when it’s his shift on the beach. His karma transpires.
The night entertainment is nice. We did not see all the shows as we mostly stay in the lobby with friends at night and usually retired early.
The main addition to Melià Las Americas which we already loved is the Director/Manager M. Bernard Meyer. It’s obvious he has things well in hand and the changes brought about by his presence are significant. My husband thinks he has the gift of ubiquity . Under his management the hotel is getting a serious facelift and is on it’s way to become a world first class hotel.
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Beba -
Verified Purchaser
The hotel, dining, service and grounds are awarage
I would rate this hotel on over all a 3 star hotel and over priced. In my 50 years of traveling, it was the first time that I did not go into the ocean, because the waives were too high and in fact, 60 per cent of the guests did not go in either. The pools were freezing cold. The are way too many steps on the grounds. The overall service attitude is not conducive to my expectation and many of the other guests that I have spoken to.
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Joanieb48 -
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Amazing resort!
The grounds are well maintained, the room we had was more than we expected. The food was very good at the buffet and the a la carts were excellent. The service was exceptional. The resort has a beautiful patio out front looking down to the beach. We went to this resort for the golf that's right beside. My husband had never been to Cuba before and was hesitant. He wants to go back next year. We had an awesome time and found a week too short. 10 days would be perfect for us.
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JV56 -
Verified Purchaser
Good resort
This resort could be a 5 star resort (Cuban Standards) but after 20 years, it is starting to show its age. Everything from the rooms to the general structure and facilities need to be brought up today's standards. The food is good and plentiful. There are only 3 resturants that I would recommend where the food and service was very good (Japanese, Italian, and International
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Klondike mike -
Verified Purchaser
It's what your braclet says
We found that if you were a repeater guest you got first class service if your first time their you are treated like a outsider the funny thing we have spent 20,000 in this resort and braclets the same from the first
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Chrissym -
Verified Purchaser
Will definitley be back!!
Beautiful resort. Very clean and quiet. Small enough to get to know the staff and guests. It was very nice to see the manager every morning and evening. Lush grounds, beautiful beach. The food was better than we were expecting, especially in the International a la carte. Lots of activities to choose from and we loved the live music at every meal and in the lobby bar. Staff were super friendly. Would definitely go back. A lovely first experience of Cuba!!
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Danger -
Verified Purchaser
Amazing Resort and Staff
I thought the hotel in general was amazing. The lobby was beautiful all the way up to are room. We had great views from were ever you stay. The staff were awesome and warming. Beaches are to die for. Golf unreal. I would go back tomorrow if I could!! See you next year!!!!
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AngryBird -
Verified Purchaser
Simply amazing
I can't find a single single thing to nitpick about. It's simply a great place. Staff is super nice and helpful. Loved the japanese restaurant experience. HIghly recommended.
It would be nice if wifi had more range but that's just icing.
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Cracker -
Verified Purchaser
Fantastic
This was an excellent resort and I wouldn't hesitate to recommend anyone to this place. The people were great, the service was great, just a great place to go to. Lastly, the grounds around the resort were very clean.
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Mother -
Verified Purchaser
Love This Hotel
Beautifully kept grounds, gorgeous beach, good food, comfortable accommodations, great service and friendly staff. The close proximity to the Varadero Golf Course is a real bonus. I am a repeater for all these reasons.
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GoTee -
Verified Purchaser
Golf and resort... spectacular
Amazingly clean and beautiful resort and the same goes for all the surroundings. Golf course is a gem with ocean view spectacular. 6 rounds and never boring. The blue sea and white sand is breath taking.
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Gabby -
Verified Purchaser
Most enjoyable
We have been going to Melia Las Americas for the past six years and we have never been disappointed in the service provided, albeit, a bit slower than the previous times. The food was better than average. The A la Carte restaurants were great, especially the "International Restaurant".
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MTZ1 -
Verified Purchaser
Great Vacation
Just came back from a week at MLA, my son had great golf games and I had a nice relaxing vacation. Food is out of this world (buffet), staff are wonderful and treat you like family and entertainment is the best. Beaches are wonderful.