Good Times Await

Especially friendly energetic staff. Good food. The beech is twice the size since the storm! They have done so much cleanup in such a short period of time. Evening shows were quality. Scuba center is just a walk to the next resort and Kite surfing is a walk to the resort on the other side!

Awesome Vacation!

We were a group of 11 from ages 8-62! We had a blast as a family! The food was amazing, the a la cart restaurants were great, and the people were SO friendly! Great place for everyone, including kids games and accessible for disabilities. Rooms were amazing as well. One had to change rooms as it was not up to standard after the hurricane but they were very apologetic. The entertainment was some of the best we have seen at all inclusive! I have already recommended to friends!

Second Visit...Won't be the last!

My husband and I had been to this resort 2 years ago and loved it! We returned last week as a family of 11 and we all had an amazing time. There is no resort where you are treated as respectfully and lovely as the Daiquiri! A special shout out to Samira for once again making our vacation wonderful and Janysa for being the best server you could ask for! Looking forward to returning again to the beautiful beaches of Iberostar Daiquiri!

Beautiful resort

Fantastic resort, beaches, rooms, staff, food - We had a wonderful time and would definitely return to this resort. We will return to this resort next visit to Cuba and would highly recommend to family and friends.

Very nice resort

Well kept rooms, work still in progress from hurricane. Staff very polite and friendly, food was good compared to other resorts we have been to in Cuba. Weather was warm and beaches clean lots of beach chairs, but was windy all week. Entertainment was good

So and So

It's hard to write a review of a place that was so... so... Before going we had asked for a superior room with new mattresses, away from all the noise and the main building. Needless to say, we did not get a superior room with new mattresses, away from the noise and the fridge did not work either. We were moved on our second day, before lunch, so we wasted half a day on that day. We paid extra to the hotel to get an ocean view room and we got that, but the shower did not work properly with o [... read more]nly a trickle of water. The TV did not work properly and the safe didn't work and the mattress had springs pushing out. The hotel staff worked on replacing the mattress, fixing the TV and fixing the safe. But the shower was still bad. We moved a second time on our fourth full day there to the opposite side of the resort and we got a really nice room finally after speaking with our Sunwing Rep. The hotel staff were ok, but not the friendliest I've met. Some were great, while others were so.. so... All in all, when escaping to Cuba, be aware of the challenges at some hotel resorts with the accommodations. The people for the most part are friendly, and tips are very much appreciated! Also, be aware of the food, especially the rancid butter, which can, and did trigger an upset tummy on my last day and into a couple days while back in Canada!

We will be back!

This is our second trip to Cuba - the first to Iberostar Daiquiri. We had a fantastic time and will come back here again next year. Our room was in the Trinidad building. We just returned home today and I felt the need to tell you about our experience. When we booked our room, we had requested a king size room but when we got there were given a room with two double beds. Luckily enough we met a man waiting to get a room with 2 double beds and we switched rooms immediately upon arrival. We sp [... read more]oke with many other guests that had the same problem so this is an area that needs improvement. It was very nice that the snack bar was still open as we arrived quite late at night and were hungry. A very nice touch . . . The room was very comfortable and the views were amazing. Cleaning staff are fantastic and our room was spotless everyday. We were centrally located and everything was within a short walking distance. We knew when we chose Cuba this year that there may be issues because of the hurricane, i.e. ongoing repairs,lack of ammenities, etc. We were pleasantly surprised at how much work had been completed. This resort is a small community - it was a pleasure to go early in the morning for coffee in the lobby and spend time with other guests and the fantastic staff. Everyone was friendly and worked non-stop to look after the guest needs. All staff were friendly and courteous but I want to send a special thanks to Vecky, Einer and Fidel for their great service. It was not unusual to hear Vecky singing and laughing with patrons. These workers made you feel like you were among friends and that was wonderful. Everywhere in the resort the staff is fantastic - from cleaners to gardeners, buffet staff and cooks, bar staff and the entertainment staff. We want to give an extra thank you to Esther for increasing our fun and promoting activities that we might not have joined in on. We especially enjoyed the singer in the lobby on Friday night - he had us all up dancing and singing. We enjoyed the buffet and the barbeques by the pool snack bar. They had something for everyones tastes. We realize that there are shortages in Cuba but this resort did everything to give it's guests a wide variety to choose from. The only complaint I have is that we arrived after midnight on Saturday and went to book A la Carte the next morning to find that they were booked for the whole week and then spoke to a gentleman that was booked every night at one of the restaurants. We were told we were entitled to all three but could only get into the Mexican restaurant on Friday. The girl taking reservations told us we could go to the chef and see if there was a cancellation - that is not our responsibility. I think allocation of reservations need to be handled in a more equitable manner . . . The beach here is beautiful and goes on forever . . . We went on the Catamaran excursion which was a wonderful and relaxing day. All in all - this was a wonderful experience but not long enough - Next year will be ten days instead of seven . . .

Major water temperature/pressure issues

The hotel property, staff and food were wonderful. However, we were unable to have a decent shower as the water was cold and lacked any kind of pressure. Quite substandard for an Iberostar property (I have been to two others in Cuba).

Fabulous Resort!

Excellent Lobby and Main Bar! Huge area to dance or mingle. Staff was absolutely the best. Very friendly and welcoming. The nightly entertainment was the best I've seen in Cuba so far! Great dancers! Unfortunately the chairs in the Theatre were very uncomfortable and cold so we had to take a pillow from our room to be able to sit. Once we figured that out, it was comfortable. Food was good and plenty. Excellent cheeses! The food prep area and serving plates could use a bit higher grade of clean [... read more]liness but overall was acceptable. The hotel room was a bit musty but, being after a major huricane, it is also understandable. Overall, it was a great holiday!

Good and bad

Resort was beautiful and to our expectations; however we did not have hot water for 3 days. We did get upgraded to another room but it didn’t change the fact that we got the run around for 3 days saying hot water would be available “tomorrow”. Only to find out that the hotel had burst pipe.

Nice resort

Nice hotel, good food and friendly stuff. Loved the beach and the entertainment team. Everything was near, so very convenient. We'll thinking probably coming back next year. Definitely recommend this resort.

Great place!

The hotel was good, Staff was amazing I would go back to this hotel, The food was good the only thing I would say is to bring bug spray,Beach was not the greatest as there was lots of seaweed that was along the beach,

New and improving

It is amazing to see how much has been accomplished in such a short time since hurricane irma.staff have worked so hard to get the hotel up and running. We are happy to see things coming back to normal.

Good but not great

Hotel was okay. Not much variety in the food area. Rooms were acceptable but not spectacular. The view was great, the pools were clean and the access to the sea was easy. The best part of our trip was the staff!

Trip to Cuba

We had a great trip our Hotel was very good,grounds and all other buildings on site were very good Overall our Trip was excellent,lots to do.We visited other hotels none compared to ours.Food was great tons of choices if you go hungry here its your own doing LOL

A little gem

A friendly little resort with comfortable rooms, good food and a lovely beach. They are working hard to repair the damages from the hurricane but there is enough up and running. The tiles on the floor can be quite slippery so you had to be very careful when it rained or when there was moisture in the air. The staff were friendly, the food was the best we have had in Cuba (this was our third time in Cuba but first in Cayo Coco).

Good resort for a budget

The resort it is ok for a budget vacation. The grounds are ok, nothing to impress. The room is fine, big and clean, for sure with a need for an update. The food is good, for a 4 star hotel, always something to eat, you will not starve. They have cooking stations and lots options with cooked food, rice, fries, baked potatoes....stews. Deserts they need some improvement. The beach is nice and wide, some windy days, some cloudy days. The people working at the resort are the best part. I would r [... read more]ecommend it, but don't spend to much.....

Good value resort

A typical Cuban 4 stars hotel (actually probably 3 stars on a normal scale). Pluses: the room, the beach (not exactly in front of the hotel, but 500 m left or right), good service at the bars Minuses: the food (this would be the 11th time going to Cuba, it was on a low side for a Cuban hotel), the landscaping not that great, beach restaurant and pier not repaired after the hurricane (the other hotels did). Good value for the money.

Ok resort

The beach and pool was not bad but the room and beds were even not ok service was good I didn't like most of the food only salad bar and chees were good frout was awe full no test at all. But nice people activities didn't worth for the price.

Great Resort!

The hotel was very nice. The colourful buildings provided a tropical flare that we enjoyed. The bar staff were amazing. The front desk staff were slow upon check-in. They don't seem to "ramp up" when a bus arrives which would be appreciated. My 13 year-old-daughter loved the place and it was very safe. We would definitely return again. Make sure you bring gifts for the staff there - they really appreciated Toronto Blue Jays t-shirts and Raptors hats. Bring lots of things to hand out and y [... read more]ou will make their day.