Great resort

The resort was wonderful very clean and staff is very good. The grounds were kept very clean. The room was excellent.. we did get some bug bites but other then that it was great holiday very relaxing

Great beach, staff and lots to do. Rooms were older

The beach was great. Staff was fantastic. Tons of places to eat, all good food. Lots of different things to do at this resort. Having the casino and all the live entertainment was fun. Rooms were older, smelt a bit musty. Overall good value for the cost

Beautiful Resirt

I really enjoyed my stay at this resort. The staff was very friendly and helpful. I very much enjoyed the nightly entertainment. There was always something to do everyday lots of entertainment during the day. I think I would recommend it to friends and go there myself again.

Perfect resort---fully pampered

we went to this resort Nov 16-23 2018..we expected a nice beach , good service and decent food...Wow ! they surpassed all our expectations...Alex & Vera the butlers provided excellent service...you asked you received..Their ala carte restaurants were world class...The staff everywhere were accommodating and friendly...We could not ask for better WE WILL BE BACK

A Great Time

This resort really cares about you and do their best to ensure you have every comfort offered. The rooms are clean. The scent menu nice and I appreciated the pillow menu. We had 2 fantastic butlers named Alex and Vera who were amazingly helpful. The grounds are gorgeous. The beaches are clean with a towel and drink service. I especially enjoyed the ocean in the relatively calm man made surf break. The transportation carts offered a valuable service and the evening restaraunts served delicious fo [... read more]od. We were extremely happy with the Baha’i Principe Akumal as our holiday destination and most definently will be back

Amazing Resort!

The resort was beautiful! We had a view of the water and morning sunrise from our balcony in building 69. Rooms were nice, but bed was uncomfortable and pillows small. Loved being close to the beach. Food was delicious and drinks never stopped coming. There are so many restaurants to choose from and loved the other resorts as well. All the staff are so friendly and welcoming, they work so long and hard to make your stay pleasant. We definitely will go back! Thanks Nicole, look forward to  [... read more]booking another trip with you!

Amazing resort

Je recommande cet hôtel Gran Bahia Principe Scian Ka'an; l'accueil, la propreté, la nourriture, le personnel tout était à la fine pointe. Mes commentaires personnels, je vous recommande fortement cet hôtel, qualité prix, vous serez ravi.

Amazing Resort!!!

Very nice, well organized , clean Resort! Very friendly and helpful staff, amazing food! We can definitely go there again and recommend this Resort to family and friends. The most important at this time is clean up sea weed - they take good care of it. This way the beach is always nice and clean. Lets go to the Akumal!!!

Fabulous Resort

Love the only adults area with the Infinity pool, my favourite spot to swim all day. The restaurant is close to the pool and the servers go out of their way to please you! Would like to have some up to date music around the Infinity pool!

Great vacation!

This resort is well looked after. The staff work so hard to keep everything shipshape. The buffets always have enough variety for everyone. Love this place and would definitely go back. The infinity pool which is adult only is so beautiful.

Amazing Vacation!

My husband and I visited the LBP Akumal for a week at the beginning of October. It was my second visit to this resort (previously we stayed in Tulum), and we were not disappointed. The staff is truly what sets this resort apart. In particular Roberto at the Los Corales buffet made every morning perfect. It is a big resort, which makes it great for walking, or the tram system makes it easy to get around. The beach is kept clean and staff are constantly raking any seaweed. The food was goo [... read more]d, however, there was a lack of variety on the buffets. We were able to book a la cartes for 5 of our 7 nights, which were all very good. The only complaint that we had was the lack of designated smoking areas. Because of this, people were smoking everywhere and anywhere, which wasn't pleasant for non-smokers. Other than this, everything was perfect and we had an very enjoyable, and relaxing vacation. We are already planning our trip back.

Excellent resort!!!

We rested from September 1 to September 8, 12018. In this place we are the third time. I like this resort very much. The work of the resort so that every guest feels comfortable. Excellent service, good food, very clean rooms, good beach. Good drinks. Everything for guests. Special thanks to the hotel supervisor, unfortunately I did not remember his name.

Love this resort

Beautiful resort, great food, amazing service, very friendly staff, very clean, very nice beach. We have been to Bahia Principe Akumal 8 times and always love going back, never boring, always so much fun. 😍

Not so great resort

Very unorganized hotel and bad service. Just went there for our honeymoon August 2018. They did not have a room for us even though we booked through trip central and had no note of us being on our honeymoon. Trip central did advise Bahia Principe but they were oblivious when arriving there. Stained sheets on bed when freshly made by maids and a lot of kids. I have been to other Bahia Principe properties but this was the worse one yet. I do not recommend going there.

Rude staff

Worst hotel we have been to in Mexico. Don’t recommend . Extremely rude staff specially at front desk. Not willing to help. Not worth the money. Rooms are dated. Beach is rocky. Food is repetitive. Pool is dirty.

Horrible service

Horrible service by front desk manager. Will not be returning to the resort. Went as a group to celebrate my 50th, 15 of us booked 6 rooms. We were made to feel as if the hotel was doing us a favour by allowing us to stay there.

First time in Mexico

Beautiful grounds. Rooms clean. Spa was fabulous. Beach nice. More umbrellas around the pool would be good. Buffet selection good. More evening entertainment would be good. The theatre was too hot to enjoy the Jersey Boys. Needed more ventilation in area. Nice to be able to make dinner reservations via email before arrival however more consideration should be given when special request for rooming configuration are required especially when more than one room are booked. All in all good vacation.

Vacation Success

Great location. Beautiful property. Buffet staff courteous and very accommodating. Rooms clean and plenty amenities. Transportation to surrounding properties were always available. Spa very relaxing. Premium alcohol provided. Food was good many choices however after 4th day became a little redundant. Ala carte restaurants were good with the exception of Mediterranean at Coba..staff and food mediocre. Mikado and Tortuga were exceptional. Staying at this property gives you access to all propertie [... read more]s so best choice to stay at Akumal.

A Great Getaway!

I’ve been to Bahia Principe Akumal three times now. Each time was terrific. The resort is beautiful, the service is always excellent, the food is good and the beaches and pools are great. The folks there are all very friendly and attentive. The resort is very clean. The are attentive to any issues one may have and do their best to accommodate special requests. It has both areas for families with children as well as adult only sections. The entertainment is excellent. There is a variety of thi [... read more]ngs to do outside the resort which you can safely signup for. I would highly recommend it to anyone wanting to have fun or relax and just getaway.

Amazing resort

This Hotel is huge, clean, and very beautiful, swiming pools are very nice, with water jets, a lot of activities, the Alacarta Restaurant are so nice food very tasty, with no exception, all are very good. night shows are incredible, but the only painful part is the beach , not good at all seaweed are gathered all along the beach like small mountains, they try to clean it but doesn't work at all, this is why a bad smell comes in the airbetween time to time, they build up a rocky wall to stop wa [... read more]ves from reaching to the beach.The towel services are great. all workers are very friendly and smiling, polite, and respectful, they welcome you like home