Hotel closing in one month - Sold to Senator Resorts

For the most part, the Resort was good. The biggest problem was people from the sister resort were coming and using ours. This cause poor service and long wait times. It took us 3 days just to get Beach towels. The FREE internet didn't work for 3-1/2 days. As everyone will be out of work in a month, as the new owners will renovate and reopen in November, some workers were not very happy.

Good resort

Food was good and the grounds were well maintained. This was our third time at this resort. Forgot that there was a lot of rocks in the water. Room was not what we requested. Said that we did not want a ground floor room but that was what we got. Also info said that no March breakers were allowed any time of the year. But there was a lot of groups of 12 or more that were in their late teens. They were well behaved though. Lots of hot water in shower but the shower head was on a long pole that wa [... read more]s supposed to make you able to adjust the height. It did not work and the shower head was always at armpit level. Ala cart meal at steakhouse was great. At the snack bar the beer tap always produced foamy beer. Generally the bartenders were pretty good except for a few at pool/beach bar. Found service not very good there so we went to the beach/ snack bar at the Merengue when we set up at the beach near there. Noticed if you were a group of pretty girls, the grounds men offered you a coconut. We were never offered any during our whole week at the beach.

Good Resort

We had a very nice trip........ some comments about the resort......the grounds were very well maintained.......Our rooms and the restrooms were very clean....... The one think we would recommend is a little more daily variety in the food being served......thank you.....

A week in Paradise

All the grounds, rooms and public areas are clean and well-maintained. Rooms are spacious, but the bed is hard enough to cause discomfort. Although the selection at the buffet was good, we only found it to be just okay and in fact found the meat consistently overcooked. Entertainment - the big shows were hokey, repetitive, and downright annoying. We love live music, and the best came by way of the duo that performed before the shows. All in all, we would rate the evenings only 5.  [... read more]We are non-smokers so had to suffer stinging eyes everywhere due to people smoking EVERYWHERE.

Amazing resort

There was nothing we didn’t like. Food was excellent, property impeccably kept and room was clean. Large resort and beautiful beach. Can use facilities at Riu Merengue as well. Live entertainment every night.

Beautiful

First time at Riu Bachata beautiful grounds and landscape. travelled with daughter and infant granddaughter. Food was excellent. Rooms were ok. Most of the staff extremely friendly and helpful. Only one bad incident - when returning our towels on the last day. The worker was extremely rude to us. I had three towels in a bundle- he grabbed them threw them in a pile and said I only had two towels! He shouted at me and basicly called me a liar. So sad that left us with such a sour ending to what w [... read more]as a beautiful vacation.

Loved this resort

The hotel is very inviting. The Rooms were very spacious, Very clean and comfortable. Beautiful grounds, well kept. Staff were all friendly and helpful. Food was really good. Lots of shops on site to visit. I would definitely go back.

Amazing Resort

Staff is very friendly and helpful The resort is clean The food was very good and a nice variety We would definitely go again the beach has lots of shade available but to swim in ocean was a little ruff while we were there overall it was a great experience and we will return

Good and not so good. Overall: had a good time!

The grounds were very nice, the entertainment was good, the rooms comfortable except for the showers and the beds. The pool area very nice, the food amazing, the beach not so much, people should be advised to bring swimming shoes as there are a lot of rocks.

Happy New Year

The grounds were beautiful. The weather was amazing. Puerto Plata is a rocky region so the ocean has a rock shelf about 40m from the shore to watch out for. The staff were amazingly friendly and made New Year’s Eve incredibly fun.

Very nice resort

The rooms were nice and clean The grounds were very well kept. The service was excellent. The food was good. Lots of choices. Pools were nice and the workers were always cleaning the pool and the surrounding area.

Fantastic Holiday

I was unsure of this holiday docto is getting a great price over 3 months in advance but it was awesome. Staff was helpful and courteous. Everything was clean and tidy. Entertainment staff was friendly and interactive.

Riu Bachata

Drinks were mixed poorly or with poor ingredients Stage sound was terrible and needs echo suppression pools were excellent food was very good. Housekeeping very good llllllllllllllllllllllll Llllllllllllllllllllll

AMAZING RESORT

There was literally NOTHING bad we could say about this resort! Food was AMAZING, rooms were always clean and fridge was always stocked, people were so kind and caring. Pools and bathrooms were always clean. Beach was absolutely beautiful. This was a great experience!

AMAZING RESORT

There was literally NOTHING bad we could say about this resort! Food was AMAZING, rooms were always clean and fridge was always stocked, people were so kind and caring. Pools and bathrooms were always clean. Beach was absolutely beautiful. This was a great experience!

Beautiful Resort!

We had such a great vacation here. The staff was extremely friendly, and the service was great. The food was excellent...always lots to choose from. The rooms, and entire resort were kept very clean, and the entertainment at night was wonderful. We'll definitely go back again!

Great Stay!

The hotel was lovely and the grounds well kept. No bugs anywhere I was prepared with bug spray but not required. The Animacion team was great thank you Candy Crush as my daughter loved kids club! Ocean was shallow and snorkelling off of the shore was nice! Great trip food was good overall. I would recommend and stay again. Using the Riu Merenge was lovely too to change it up. Good experience!

Great resort great people

Hotel grounds was just beautiful.felt like we were in the rain forest. I loved the gorgeous lush mou rains that we can see anywhere we were in the resort. Staff from waiters. Cleaners to entertainers and bartenders were incredible We have nothing but great things to say about the riu bachata. A wonderful 7 days with many memories .

Wonderful resort.

i thought everything was good about the resort was good except the food was a little under-par for my liking. the pools and beach were nice along with the drinks and service. very clean resort and all the staff were friendly as well, on the scale from 1-10 i would give the resort a 8.

Good resort

We thought the resort was good for the money.At first we had no air condition ,so they fixed it as the best that they could and the ceiling fan wasn't working at all,so they replaced that with a new one,which made all the difference in the world.The food was great ,the resort was very clean,they were always cleaning the floors and washrooms everywhere.Our room was good the maids did a great job daily with them,and they were very friendly.The only thing we would like to mention is that they seeme [... read more]d to miss us on filling up the fridge.I think they could put a bit more effort on to the beach as to raking the garbage that comes ashore with the waves and tide.My husband and I and a friend was walking the beach and we came across a shringe with the needle still intact ,my husband almost stepped on this,thank god he looked down if not he would have drove it in his foot.I'm surprised that someone never stepped on it before we found it as there was a lot of people walking the beach daily.They kept the grounds raked daily and clean.