Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(663 Reviews)

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Private  - 

Verified Purchaser

Great as ever

We were in building 60 this year which I believe are standard rooms. The air conditioning was adequate but there were times when we wished we could have just blasted it for a minute, but overnight it was cold enough to use blankets, so as I say, adequate. It was only a short walk to the pool, at the far end, and to the buffet and lobby. The water pressure was great and the service staff did a good job cleaning and providing lots of coffee, sugar, water and Cristal beer. The food was noticeably l [... read more]

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Private  - 

Verified Purchaser

Hotel needs some upgrades

We have been to this hotel several times and have never had a problem with the food till now, we found there was not the variety we expected and when asked were told we just come at the wrong time. We were told the weekend we arrived that a delivery of food was arriving on the Monday, it did we have more of a variety for about 2 days then everything was gone again. We stayed 2 weeks so we were able to see that nothing got better. We approached some of the upper management on a couple of questio [... read more]

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Private  - 

Verified Purchaser

Nice resort, needs refresh.

The resort is nicely laid out and the staff is very helpful and friendly. The huge free form pool is great and the evening entertainment was most enjoyable. The beach area is very nice but need to be aware of mosquitoes at dawn and dusk. Buffet restaurants lack variety and presentation. A la carte restaurants were enjoyable and food quite good. However, the buildings, rooms, and grounds are "tired" and sorely in need of updating. On the whole we had an enjoyable and relaxing week.

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Kenneth99  - 

Verified Purchaser

A disappointment

We have been to this hotel 7 previous times. The most noticeable le change has been the food selection, in short it was deplorable. Cuba is not known for the greatest food, but in our past visits it was not bad. This time , if you found something you liked it would be gone within 2 to three days. It was as if they put yogurt out for example, and it was a popular item, they wouldn't put it out again. Long story short , we wont be returning to this resort for some time. Ken Milburn

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JennDrew  - 

Verified Purchaser

Exceptional resort!!

This was our first time in Cuba and we couldn't have asked for anything better. The service was top notch, food was fantastic, accommodations were immaculate. Everyone helped us with any little thing. Pool is simply spectacular. Beach is so beautiful. Cannot say enough good things about this place. We'll most definitely be back someday soon.

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Cardhu  - 

Verified Purchaser

Still a gem

This hotel is still a gem great pool area, fabulous white beach and great a la cartes staff are so friendly, after 15 visits to Cuba this is still my favourite, I have visited this resort 4 times in the last 3years and intend to return Nov 2019, can not say enough about the service, food is as expected on the buffet but the a la cartes exceed themselves rooms are very clean and well stocked with necessities.

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Private  - 

Verified Purchaser

Beautiful people and setting

The very best things about this resort in order are: pool, beach, people, weather, grounds, room, and food. We knew not to have high expectations of the food but the quality and selection was worse than expected. My recommendation would be to focus more on offering fewer selections that can be delivered at a higher quality. We paid an additional $260 to upgrade our room and it sounded wonderful but the room had repairs to the bathroom that were sloppily done. Some of the woodwork was in need of [... read more]

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Private  - 

Verified Purchaser

Amazing resort hotel

It's our 5th time at this hotel. Beautiful resort, amazing people and staff, from check in to check out! Room service was excellent the buffets and restaurants were very good. The VIP dinner was kind of cheap compared to the years before. All the staff from reception area, to waiters and waitresses to gardeners to bar tenders etc. were extreme nice and polite and all speak at least English or French or both languages. We love this resort and recommend it to others. One more very important thi [... read more]

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Private  - 

Verified Purchaser

Overall Amazing Resort

The staff gave excellent customer service, the amount of food and beverages were provided very almost unbelievable generously, the washrooms need at least a fan and are mostly clean, the pools were perfect temperature and clean, I got sick once from eating a lot of prochuitto but had pills for diarrhea thankfully so be careful, the food was decent - fish and chicken were the best, mojitos and pina coladas and coffee and chocolate drinks were amazing, papaya and mangoes were ridiculously good too [... read more]

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Private  - 

Verified Purchaser

I expected more than I actually got

I love Cuba and It was my 5th visit to this country. This hotel lack of entertainment and food. I came to this place looking forward for fun and relaxation. However, on the second day of my stay, I got sick. I couldn't eat or drink anything. Buffet had a limited variety of food and It was not good.

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Private  - 

Verified Purchaser

Great resort

This was our 3rd time at this resort. As usual, the staff, restaurant workers, bartenders were kind, and always ready to go that extra mile to make our holiday relaxing and most enjoyable. This resort always provide a wonderful choice of restaurants . The beach is excellent, lots of shady areas and a good supply of loungers. Trying the catamaran ride is a must. Lots of fun. I’m already making plans to return in a few months.

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GGCrawf  - 

Verified Purchaser

Such a beautiful place to be

Incredible place. Everything was so clean and beautiful gardens. The staff were very attentive and professional. The beach is breathtaking, so many places to tickle your palate and I recommend the Bahama Mamma cocktail. It is a wonderful treat. I will return again. Taking the whole family next year.The flight was great and comfortable.

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Aleksandar  - 

Verified Purchaser

Amazing resort but not 5*

Excellent beach and people. That is why we come back to Cuba. Food was sometimes delicious and sometimes needed improvement. Everything else was good or better. We had a lovely time there. I found the price each year higher, but it is not a problem with Cuba but with the Canadian dollar losing power:-)

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Cassy  - 

Verified Purchaser

BEST RESORT IN CUBA

"Great Getaway! I have been to seven different resorts, all over Cuba and all at least four star ratings but this was the best, by far. Jose met all of our requests, building 16, second floor with King Size beds. The beds were very comfortable and I usually have a tough time with the pillows but not here. Our ladies that cleaned the room were fantastic and the supervisor Gladys, made sure we recieved everything we needed in our rooms. Front desk was very efficient, special mention to the hard wo [... read more]

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Josie 63  - 

Verified Purchaser

Amazing beach

Beautiful white sand ,and you never want to get out of the turquoise water. Resort was very nice and clean.The staff is really kind . Rooms are Cuban style , nothing fancy ,but comfortable. Great pools, good food. I like a little more entertainment at night but it was a great vacation.

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JoJo from Ottawa  - 

Verified Purchaser

Playa Pesquera review, Holguin, Cuba

This was our 6th trip to Cuba but our first fist to Holguin, Playa Paquera. We were impressed with the Lobby and facilities which not only were extensive, but would be a suitable location in the event of poor weather in the off season. Numerous photo ops included various items such as a full size gondola, a train engine out front and a coffee bar in the shape of a train, as well. The best all a la carte restaurant was the Romantica as well as the Italian restaurant. There’s pizza fres [... read more]

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Private  - 

Verified Purchaser

Super resort!

The beach is gorgeous. The food is delicious, all restaurants serve lobsters. At the lobby bar are plenty of international drinks. The staff is very friendly. There are lots of activities for all ages.

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Private  - 

Verified Purchaser

Beautiful Resort!

Recently returned home from a week's stay at this beautiful resort. Second visit to this resort in 4 years, some updates and changes, but overall still as peaceful as ever. Staff go above and beyond to make your stay comfortable and the best that it can possibly be. Resort is very well maintained, pool grounds are immaculate, and food is plentiful with lots of variety.

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Private  - 

Verified Purchaser

Amazing Resort

Thoroughly enjoyed all! Preferred the fresh to make areas of buffets. Great selections. Loved the coffee bar. Enjoyed all al la Carts. Was disappointed that not more available in shops for souvenirs. Loved the beach (a few buried broken glass & rocks in sand made walking uncomfortable) & pool! Great shade around the pool. Could use a few more pallapas at beach. Would have been nice for guests to have direct access to bottled drinking water. For the most part staff was friendly but did  [... read more]

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Private  - 

Verified Purchaser

A huge resort !

Playa Pesquero is a lovely-looking resort, almost like a lush Italian health spa. From the actual gondola at the entrance, to the fountains and sculptures decorating the lobby, the pool area and the grounds, it is visually very appealing. Everywhere there are swaying palm trees, several different types, tropical fruit trees, hedges and bushes in full bloom, with many different species of birds singing and flying about. The setting is well laid-out and truly beautiful. Our upper floor room in  [... read more]

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