Awesome resort

Resort was great had an awesome time look forward to going back one day, food was awesome as well beaches were good loved going down to the beaches with a coffe and watching sunrise staff was great, pool bar was my favourite part. It was awesome being able to explore and not be stuck in one place

Relaxing week

We enjoyed our week at the Grand Bahia Principe Coba. The resort is very large and the grounds and pools are pristine, the beach was somewhat disappointing as it was really full of seaweed, beach bar staff were amazing and palpalas and loungers were plentiful. The crew on the beach worked tirelessly to keep up with the seaweed. The food was very good with lots of selection. The Brazillian a'la carte was our favorite. The rooms were very nice. We found the workers were the big plus here, always  [... read more]pleasant and willing to help. The evening entertainment (we went to 2 shows ) were very good. All said we had a very relaxing vacation. The distance from airport and the seaweed on the beach would be a reason not to return.

Great resort!

We had a wonderful time. Service was exceptional start to finish. We had access to the Tulum resort closer to the beach as well. Food was delicious with many options. Room was clean and spacious. Would definitely go back again.

Awesome Resort

We were very pleased with this resort. It was our first time at this one and it definitely met our expectations. Rooms very clean, and restocked bar fridge daily, lots of bottled water. Staff very friendly and aimed to please. Pools and restaurants very clean. Food was amazing, lots to choose from at buffets. Gourmet restaurant our favourite. Beach ok, a bit rocky, need water shoes. A lot of seaweed but they worked diligently every morning to clean it up. Definitely would return.

Amazing second trip

I’ve been here before on a girls trip and just knew I had to come back with my family. Two boys 16 & 14 were entertained constantly. So tired out that every night at the show the 14 year old would fall asleep. Food is fantastic. Rooms are clean and airy. Staff is amazing and always happy. Would come again for the third time!

Another great stay at the Bahia Principe!

The grounds are always well kept, the staff friendly. The rooms are welcoming and inviting, and always clean. There is something to eat for everyone with all the food selections. Entertainment everywhere you go. Drinks aplenty, the sun is shining, loungers everywhere, several pools to choose from.......what more do you need? Can't wait for my next visit!

No service and à la cartes?

The grounds were clean, and a few staff members were smiling and provided great service, Barbara and another one in the main lobby(Coba) But their was not one server around any pools, and the bars(swim up or not) were very slow, short staffed for sure!! We picked up empty glasses around the pool area and so did the Life guards. They fixed my air conditioner, phone and fridge very fast, but why were they all not working? Others in my group had similar issues, with the fridge or air condition [... read more]er. It was nearly impossible to get an à la carte booking, yet, a lot of tables were empty when sitting in the restaurant. Again, probably not enough servers!! I would not recommend this place, unless they get MORE STAFF!!!!

Enjoyable resort

We enjoyed this resort, friendly staff and the food was great. Enjoyed using the Tulum resort as well. Nightly entertainment was good. If we were to stay again we would definitely prefer to be closer to the beach and would stay at Tulum.

Very good experience

Overall, we had a very good experience at this resort. The food in the main buffet was good, without being great. The speciality restaurants we ate in were very good. Although this resort does not have a beach, you get access to the beach at the other resorts in the complex via free shuttles than run almost continuously between the 3 resorts. The pools are large and clean. We liked a lot of the entertainment that was put on before the main shows. We only attended the one main show (Michael Jacks [... read more]on) and it was okay. The best aspect of this resort is the staff. Everyone was super friendly and always seemed to ne happy.

Grand bahia principe coba Mayan Riviera

Lovely resort. Suite was nice and clean. Lots of restaurants for a LA carte dinners. Kukulcan buffet restaurant had huge variety of food. Air Canada Rep really helpful with planning excursions. On the down side, floor dangerously slippery in Kulukan buffet and lobby stairs. Alot more tip requirements than I expected. My daughter's brand new laptop stolen from our suite. Was too big to put in safe box. Bus ride from airport was two hrs.

Good for kids, but less so for adult groups!

Although I know many people have had good experiences at this resort, ours was, unfortunately, not great. We arrived and our rooms weren’t to our specifications. My sister and I had requested two double beds, but were given a single king. The couple we were traveling with had requested to not be on the first floor, but were. We spent hours waiting for them to fix this, and they never did. We walked around the buffet searching for seats and after 3 times around still had no seat, and no one of [... read more]fered to help. We’re honestly not hard to please (we had an amazing time at a resort in Cuba last year), but I guess we got off to a rough start and things didn’t improve. I know many people report that the service is really great, but this was not our experience. We actually ended up paying an “upgrade” fee so we could move to Bahia Principe Tulum. For whatever reason, our experience at Tulum was MUCH better and the service was excellent! I would recommend Tulum for sure, and I’m sure I could travel to Coba another time and have a totally different experience, but it really is for kids, so I likely wouldn’t unless traveling with children. I said I’d recommend as I enjoy this group of Bahia resorts, but would recommend the different resorts to different groups of people.

Great family resort

We loved this resort! Huge pools, amazing fresh buffet food with so much selection. Amazing weather and beautiful grounds! Evening entertainment was good too. Lots to do at the resort. Our kids loved the trolly rides too.

Great Resort

The resort was amazing. The food was great, clean rooms and staff was very friendly and helpful. We would go back and stay here. We enjoyed it very much. There is so much to do here, you don’t have to leave the resort to have a lot of fun.

Ok resort

It was too big staff rarely said hello had to avoid time share people when we to the buffet. I got a stomach flu where I was in bed for 2 days and it never really went away. Entertainment was good room was big food was Ok until I got sick then I couldn't eat at all. Also to many smokers near the lobby. I was expecting better service for a 4.5 star. Over all I would not go back.

Great vaca

Great resort. Family group of 10. Very clean great food and entertainment was awesome. No complaints The staff worked very hard. The grounds were well maintained. Great variety of food choices. Very conscious of food allergies

Nice resort, very big, but had a few issues, and Beach not great!

We flew out of Hamilton, On, which was great. Arrived and had to wait to get our room, which was fine. Our room was on ground floor and the first thing we noticed was the room was full of mosquitoes. We had brought spray, but that really didn't do anything. They seemed to come from sink and AC unit. Every day there seemed to be more. The ground floor AC unit didn't seem to get very cold after the first day, but we lived with it. We had mentioned about the bug issue and some one said the hote [... read more]l would spray. So we called after the 3rd day, no one ever came after asking a couple times. 2nd day the maid never came. We always left a tip in fridge and a note with goodies and $ for maid everyday. she didn't come our last day either. By the end of the week the AC and bugs were getting horrible so went to front desk to ask someone to deal with them. Again no one ever came. Last night we wanted a half decent sleep before travelling so we asked to have the AC looked at again, No one ever came by. The rooms other wise were fine, pools were nice, workers around resort great, food good, Tullum resort had the better buffet. Queen tribute was awesome. drinks ok, but would have liked a bit better fancier drinks, but it was still great service and depending on what bar you were at was better selection,depended on what they could make well. I would say Mediterranean was best al a carte. Beach isn't great compared to Cuba and Punta Cana. Weather was awesome and Mexico is very nice. I think I would try a different resort next time.

Met expectations

Overall my trip went really well, as I researched some tips about the hotel before arriving. Knowing how to get around on the trolleys, and bringing a powerbar was very useful, as well signing up for the 3 allotted dinner reservations upon arrival. Also the cheaper costing internet ($9 US) was excellent, though I had to talk to the front desk how to get it, as the prompt for it went away after the initial signing on the free wifi. The front desk was helpful for our few concerns, and the app was  [... read more]also useful to inform housekeeping of what we needed. The grounds were very nice and the sprinkler water does have an odor, but very likely from being standing water somewhere. The beach was very good, I don't expect a perfectly clear-of-seaweed beach as it is part of nature but they (very slowly) worked at clearing sections. The food was good, surprisingly the fish buffet dishes were excellent, desserts were lackluster, but I had something good to eat everyday. Cozumel, don Pablo and Portafino restaurants were adequate, though I wasn't blown away. Don Pablo had the best service. I was definitely consider coming back, for the right price.

Amazing Family Friendly Resort

Our stay here was fantastic, rooms are very clean beds were comfortable. The food was fantastic the Peruvian/Japanese fusion a la carte is a must :) Lots of things to keep the kids occupied and having fun, for all ages. Was our second stay here definitely will return and highly recommend!

Great Vacation

Hotel was good but the beds are are very hard and there is a lot of walking and you need to book your restaurants as soon as you get there or there won’t be any available (but when you go to the a la carts they are less than half full so not sure why they make it so hard to book them). It is a 2 hour ride to the resort from the airport the beach is full of seaweed

Seaweed on beach a major problem

The resort and the staff were very helpful with all needs or questions. Serving staff in the buffets were very good/quick and efficient. Specialty restaurants were great. One of the main reasons we go to the resorts in Mexico and other areas in the Caribbean is to enjoy the beach and the ocean. Due to the significant amounts of the seaweed which accumulated on the beach daily we were not able to enjoy the beach or the ocean. Although the workers tried their best they could not get ahead of i [... read more]t. If this problem is not resolved we will not return. We can not recommend this resort to friends due to the seaweed issue.