I was very pleased with everything ! The resort is immaculate ! The only problem was a musty smell in our room 1316 ! But after a couple days it seemed better. The opening of doors helped air move ! All the restaurants were very good! Very good food at all of them ! My favorite was the Rodeo ! The Japanese one was a favorite one too! I had the spa and I was totally impressed , what a wonderful 1 1/2 hrs that was ! All the evening shows were just great too. All in all it was a wonderful trip[... read more] ! Our girl clan for my sisters 80 th bday really were impressed ! Service everywhere was very good! We were absolutely pampered !
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Private -
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Amazing
Funjestic, Majestic Colonial is the best. Great people, great food, great drinks, great weather. Second time there was there April 2006 a couple of months after it opened and is better than 10 years ago and it was very good 1st time, will definitely go again.
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Trtr -
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Nice resort
We enjoyed our time at the Majestic.We had hoped for the Adults only but were in the regular swim up suites.Pros-The pool was clean but very small and open to the rest of the resort(whether or not they had a swim up room or not)This was something we hadnt experienced before.Usually swim ups are private to swim up rooms.The resort is smaller so it was fine and not over crowded.They had daily pool activities that were lots of fun.The beach was clean and towels were never a problem.They had washclo[... read more]ths everyday.The food was good.The staff were friendly.Cons-Lack of variety in food.Patio doors didnt have handles on the outside making it very difficult to get back into the room.Not enough stairs to get out of pool at swim up rooms.Grounds werent as beautiful as they could have been and because of that the water from the pool area caused a lot of mud. There was a charge for room service.I have never seen this in an all inclusive before.However our fees were waived because of a lengthy check in.Service was over all good but was very much improved with big tips.I have now been to 5 Resorts in Punta Cana.I consider this one the second best I have been too.I have recommended this resort to my friends wanting to visit Punta Cana because over all it was enjoyable.With lots to do either at the pool..the beach or at night.
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Private -
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Great Resort
The resort was clean, the food was good, drinks were excellent and the staff went out of their way to make sure you were enjoying yourself. Club upgrade worth it except beach, they need more chairs, beds & better drink service.
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Linda -
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Awesome trip
We had an incredible vacation. The facility was magnificent, the employees were very friendly and attentive, the food was a gastronomic indulgence. We would have enjoyed more sun, but we chose to go in November. I would suggest bringing US dollars and not pesos. \Everything is price in us dollars so easier if you have the right currency. I definately recommend this resort to anyone! I would love to go back.
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BeachinChristine -
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My most recommended pick
Traveled with my sister/Bestfriend.
We travel for Party, Beach, Fitness, and Food.
They aced all our criteria.
5*****
Room: standard rooms are huge and have a Jacuzzi
Service: Extremely on point. This is my second time at this resort and they made it a purpose to demonstrate value to their hotel guest.
Amenities: Something for everyone. Singles, couples, families, kids, Retirees... Believe me, theres a loud area, a quiet area and a kids area.
Activities: Entertainers are very passionat[... read more]e about their work/job. Doris and Amy do a fantastic job with the beach Zumba class, Jeffrey is lively and facilitates a light workout in the pool (Aqua Gym/Aerobics) and Richard, the man with the big guns, holds a super effective, stretching/Yoga class in the morning. The entertainers are enthusiastic, fun and very professional.
Bartenders: :) CRISTIAN! Juanchy! awesome job keeping up with us! haha
FOOD: something for everyone
OVERALL: I do not understand any bad review on this hotel. The staff from reception, concierges, to the housekeepers and custodial, everyone always goes above and beyond our expectations.
I would recommend this to anyone who is looking to unwind and forget life's woes for a little period.
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Private -
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Good resort
The grounds of this resort are beautiful. Our room on the
Third floor was clean and spacious. Because of the downpours
At night our room leaked badly. The food was ok. The staff
Was friendly and helpful.
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Rachel -
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Majestic says it all.
This resort was amazing and absolutely beautiful. The service was above and beyond. We travelled with a group of 9 people and they were able to get us all rooms close together. Room 2111 was the best room by far, my mom stayed in this room and it was the prime location. Whole pool to ourselves with a bar close by. We felt like we had our own private bar tender - If Felix is there when you visit ask for the Felix special it's yummy and will keep you coming back for more. He also makes a great Cae[... read more]sar. If you are looking for another good bar tender look for Maria and ask for her special. The shows were entertaining. Everything was in a convenient location. The buffet the servers always kept us in the same place so that our group could find each other. We had 3 birthdays and each one with special - lots of cake, drinks and bday song. The resort was very accommodating to all our needs and requests. We even managed to lock ourselves out on our balcony and didn't have to wait long to be let back in. LOL! I honestly could go on forever about all the amazing things at this resort.
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Private -
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Awesome resort!
The Majestic Colonial is a beautiful resort. We really enjoyed our stay. The staff was amazing. The rooms were a bit dated but overall, very nice. The food was amazing. Buffet did not change much each day but the A La Carte restaurants were awesome. There were daily activities that we took part in that were very enjoyable. The animation staff was amazing. Nightly entertainment seemed to be very good as well although we did not stay up much past 10:00 pm. The beach is absolutely breath t[... read more]aking in this part of Punta Cana. Very well maintained with lots of chairs and palapas. The pools were very nice as well but did need some updating. Bar service was excellent wherever we went with wine that is actually drinkable! Overall, an awesome experience.
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Sunil -
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Good resort
The booking we made was a bit last minute, we booked around 7pm on Friday and left saturday at 6am. This caused some issues with the transportation to the hotel as we didn't get the voucher and information in time and noone had us on their list, when we were finally able to figure out who we were to travel with after a lot of waiting and confusing conversations we were on our way. In addition, when we got to the hotel they didn't have us in their system either so after some more waiting and conf[... read more]using conversations we were okay. Westjet seemed to have all of the right flight information.
Overall found the resort to be good! The pool is amazing and spacious, everyone is friendly the beach is very close by, they have numerous bars and the buffet was decent!
The only area of concern seemed to be vegetarian food for myself. The a la carte restaurants all have a meat menu so in advance (with 2 to 6 days notice) I picked my vegetarian meals off a special vegetarian menu which I thought was great! Fast forward to eating at the restaurants, when they were supposed to get a copy of the selections I made previously, every single restaurant had trouble locating the menu. The staff were very confused and the meals took longer than they should have to come out. Also, in addition to the delay, myself and my girlfriend who eats meat got our food at different times.
Management did try to give us a beach dinner because of this but it ended up being rained out which was fine. They moved us into the main restaurant and forgot all about us, however. No one was their to serve us and the waiters in main restaurant just focused on their own tables. After a while we just got fed up and left. Once we told management, they gave us some souvenirs so we could see that they were trying to correct what had been done.
Overall it was a good experience but there is some room for improvement.
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Lovevacations -
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Amazing Resort
This was our second time to this amazing resort and we stayed in the Colonial Club area. Even though we were not given the reception when we first arrived our butler Deleon was very prompt in getting our incredible room ready for us. From there on from the entertainment staff to the bartender Carlos at the swim up bar and the towel guy Juan Bernardo our trip was extremely enjoyable. The Spa is one of the best we have ever been to at a resort the staff there were very professional. A great way[... read more] to celebrate our 30th anniversary. All and all this is definitely a resort we would recommend to couples and families and we are hoping to visit there again one day.
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MJans -
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Beautiful Resort, Amazing people, we will be returning
The pools, landscaping, entertainment and people were outstanding. It takes 10 minutes to walk the whole main pool!!!! We stayed at the Colonial Club section and it was worth the upgrade, I do have some negative comments about small things but they wouldn't affect us returning to the Majestic Colonial. We didn't like how long it took for our room to be cleaned. We are out of our room by 8:30am every morning and left the service room tag on the door. We had two days where they didn't show up unti[... read more]l 4pm and that was when we had our butler Diego call them. He made up for it by having the bathtub full with soap and rose pedals spelling love, very nice touch. Diego was a very nice guy but we felt he was easily distracted, as in we would ask him to have something ready for us like no seafood for my wife at the romantic dinner as she is allergic and the notes never made it too that restaurant. He also said he would arrange for our bags to be picked up on the day we left at 9:30 and no one ever showed up so we had to take our own bags to the lobby. We did not enjoy the Seafood Restaurant / Steak House, we felt the food quality was subpar compared to Le Gourmet / Japanese restaurant. We went to Le Gourmet 3 times for dinner and it was magnificent!!!! We thought the food at the Japanese restaurant was very good but the show was very lacking compared to other resorts we have stayed at their knife work and overall show/presentation was far superior then what this resort offered. The prices in the resort are overpriced. I.e Cigars I bought 10 small cigars for $70 US and all the larger cigars were over $25 - $100 a piece, on this fact alone you almost ruined my trip I was so upset with this I was never going to come back to the DR and I would continue to go to Cuba as I do every year. Once I went on Trip Central and found the Don Lucas tour and store this improved my experience as I love Cigars and enjoying them in your climate. We were not told by our Nexus rep when we booked the dune buggy excursion that she would need a bathing suit so we felt that more details should of been provided. Overall the trip was fantastic the resort was fantastic the buffet for breakfast and lunch was amazing and we will return depending on price/value
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Howie1518 -
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Amazing Resort!
Traveled with my husband for 10 days for my birthday! Friends arrived for 7 days. We all had a fantastic time. Food is great, service is fantastic with expect to beach service a little slow. Rooms where beautiful! Stayed on the club side. Will be returning again for sure!
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Private -
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Excellent Resort.
What a great resort, stayed on Club side at the Majestic Colonial. Hard working staff and all so friendly to make your holiday the best. Grounds kept very clean. Great food options. And good drinks. Beach was awesome, clean.
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Private -
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Majestic Colonial Punta Cana Dominican Republic
There is not one thing that I would change about this resort. The food was to die for the rooms where beautiful and well looked after the pool and grounds were impeccable. The waitresses Milsolida and Marisol made every meal so enjoyable and dressed the table and reserved it for us for the whole time we were there, the coffee boy was fantastic and Michol in the bar was great also. My friends were celebrating their 23rd Anniversary while we were there and your Team made the celebration very memo[... read more]rable. I only had one bad thing happen that I did not have wifi in my room for 3 days and was very distraught about not being able to get in touch with my children because of Hurricane Matthew, but after complaining numerous times got a new room with wifi and got in touch with them. Everything else was superb. And yes this trip was one in a million for me. Yes will be back again. Love this place. FANTABULOUS RESORT
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Dizzy -
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Majestic Indeed
We had a marvelous stay and would highly recommend this resort to anyone.
The room was more than adequate. The grounds, pool and beach incredible. The food was delicious and bountiful.
Best of all was at amazing staff. We will definitely be returning.
Thank you Majestica for a wonderful vacation.
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Quyet coc -
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Nice resort
Had a short vacation at this hotel for 3 days, enjoyed and had a lot of fun, like to play volleyball in the pool and watch the show. Only thing I regret is hard to find a coconut fruit, ask a bartender and he said it is $20 each, too expensive for a country of coconut.
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Mandy -
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Great resort!
Best resort we have ever been too. Very clean, amazing beach, friendly and fun staff! The food was great, a lot of variety. The entertainment was a blast from morning to night. We will definetly return!
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Private -
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Extremely Disappointed!!!
We had heard so many great things about this hotel and very excited to see what it was all about. We were a group of 13 people on this trip celebrating my father in laws 70th birthday and my 10th Anniversary. When we arrived we were all spread apart as far as room. Some of the rooms didn't have enough beds to accomodate those in the rooms. Some beds had no sheets on them and ALL beds didn't have any blankets. They had put an Anniversary banner on our front door but forgot the Birthday banner on [... read more]my fathers room. They didn't book enough sittings for the birthday dinner reservation and forgot the cake. The housekeeping was horrible and had to ask her to come back to re do my room on a couple different days or had to request replacement of things within the room. I did not see ONE cleaning lady in the hotel other than the room cleaners. The bathrooms were disgusting and always filthy. We were told too that we couldn't stay on the first floor for easy access to the pool with children due to safety reasons and there were people staying in those rooms with small children. The people were not overly friendly at all. They never went out of their way to do anything for you even if you tipped. There was small plates of food delivered every second day to some of us and not all. My parents received a plate of food in their room for when they returned that afternoon and by the time they came around 5ish the plate was full of ants. Not good at all!!!
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Private -
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Exceptional Resort!
This hotel was beautifully maintained. The landscape and pools are gorgeous. It has an easy access to the ocean with lots of cabanas to sit under during the day. The food was so delicious and the servers had a great attitude. We really enjoyed our week away at the Majestic Colonial.