Amazing resort!

The service was exceptional, food was amazing loved the beach and pool. This is our second visit to this resort and just as satisfied as the first visit. We are sure to return again sometime in the near future.

Beautiful Resort

My fiancé and I attended my friend's wedding at the Valentin. 24 hour room service was fantastic. The food was always good and prepared how you like it. The rooms were nice and clean and there were actually lounge chairs available by the pool and on the beach all day which was great.

Fantastic Place!

The rooms, food, pools, beach, staff and grounds are top notch. We do not have a single complaint! The best trip ever....we're going back next year. The entertainment was great. 24 hour room service and premium liquor.

Everything I could hope for

After much research and reading of the numerous trips Central and trip advisor ratings, I chose to stay at the Valentin Imperial in the Riviera Mayan the third week of January 2016 . Every review that I read stated the food was excellent, all of these reviews were spot on. I would like to comment on the immaculate maintenance of the resort. We saw staff handwashing the pool walls, we saw staff carefully placing stones at the entrance way to the Our building, and we saw staff painting the interio [... read more]r halls of our building which did not even look like they needed to be painted. This resort is very well-maintained. I would also like to comment that I read many reviews stating they were enough shade at the beach and pool. This was a concern for me and I had even mentioned it to my travel agent. This resort must be listening to its clients, as during the week we stayed there, many new shaded areas were added to the beach front. Well done, valentine. Finally I want to add, there was numerous entertainment in the evenings. During our stay there, two themed nights were added to the daily activities, providing lots of choices for evening entertainment .

Truly Amazing

Everything was spectacular. Great service, grounds are beautiful and well maintained, beach is clean and perfect sand, resort is relaxing. entertainment staff is very friendly and engaging. I have been there twice and both times have been wonderful.

Absolutely Amazing!!!

Second time to this resort - just as good, if not better, then the first time we went. Nice and clean, service was great, food fantastic, shows put on by the entertainment staff were excellent. Grounds are beautiful

Fantastic resort

Just returned from 7 days st Vslentin Imperial Maya. This was a fabulous resort, great service, fantastic food and overall awesome experience. Would definitely go back! Beach was not great though, very rocky!

Delightful Trip to the Valentin

My 10 days at the Valentin Imperial Maya were wonderful. From the doorman greeting me with a warm "welcome home" to the hugs I received from staff members on my last day, my first time in Mexico could not have been more enjoyable. The grounds are beautiful, the pools never felt crowded, there were a variety of activities and entertainment planned every day, the meals were deliciously varied, and the room was ample and comfortable. I would absolutely recommend this resort, and hope to find my way [... read more] back there someday.

Amazing resort!

The whole experience was awesome from start to finish! Grounds were exceptional, staff were friendly and helpful, rooms were great and the food was so good! We were there to celebrate special occasion and the staff definitely made it a great experience!

Stunning Resort with FANTASTIC staff

Great resort. My only complaint is as follows: I am from Canada and when in Mexico ONLY short pants are allowed so therefore I did not enjoy the evening dinners because I HAD TO WEAR LONG PANTS!!!!!!! I wore $15 long pants and I had 2 pairs of Bermuda shorts worth $25 each, at least just sitting in my bag. Great food.

Valentin Imperial Maya - Excellent Resort

We recently returned from the Valentin. Building 2 was perfect for us. It was close to the pool. The pool was large but had plenty of stairs at different locations around the pool. There were flotties in the pool which could be used to sit on, lay on or hold your drinks. There was 2 swim-up bars as well as bars on the pool deck and staff taking orders. We found the Italian, Mexican and the Steak House at the Beach to be the best suited to our tastes. The service at the restaurants was excellent. [... read more] If you needed a ride a golf cart would pick you up or drop you off. The room was large and the king size bed comfortable. Having wi-fi in the room was great. The ocean was too ruff to use.

Great adult resort

Overall top shelf! I do like to always try somewhere different but I would go back to this resort. Food was amazing and top shelf liquor. Always entertainment at night great band, dance floor was always full. The week we were away the water was rough so that was a disappointment but nice beach

CLEAN,NICE AND SUPER FRIENDLY!

Absolutely everything or almost was great about this resort. Starting on the day of arrival till departure, friendly staff (even the gardeners). Good food, good service and so clean. The room was a knockout..i was very impressed with the setting. Would recommend this place anytime, but keep in mind it is restricted for adults. Normal, the booze is present all over!!

Beautiful resort and amazing service!!!

Stayed between October 16th to October 24th, 2015. By far the best resort I have stayed at thus far. The grounds are beautiful, you can tell that the staff there works extremely hard to ensure that the hotel grounds are clean and well kept. Service was amazing, very personal your server will refer to you by your last name and sit you down even when you eat at the buffet. On the first night I left my carry on luggage on the bus (no name, no baggage tag on the luggage) and only realized that I do [... read more]n't have it 3hrs after we checked in. The concierge tracked down the bus and located my luggage, originally they said that I could not be able to get my luggage until the next day ( only because the shift for the bus was over for that day) but the concierge did not give up and I received my luggage the same night! Definitely would recommend this hotel to anyone who wants to feel relaxed and well taken care of. Thank you Valentin Imperial Maya staff you made our stay amazing! We will definitely come back :).

Valentin Imperial

Our room was damp and musty. Cleanliness of the rooms needs improvement. Extremely slow process to check in, first impressions on service desk was mediocre. On a positive note the pool, beach and restaurants were most enjoyable.

Amazing resort

Had an amazing time for eight days at this resort. Although it rained a few days (October), we still had a lot of fun. The pool is huge with two swim up bars. Service was impeccable, specially when one of our luggage was lost on the bus with no name on it, they managed to retrieve it and get it to us at are door within a few hours. The grounds are big and very nice as well as all the restaurants especially the French restaurant. Amazing food! I miss this resort! Would go back in a heartbeat.

Nice adult resort

very clean rooms, very good food and very polite staff. the pool was very nice and warm enough to go in immediately, but still refreshing. the resort is spread out, so a lot of walking which is fine, especially when you tend to overeat on vacation. the sport's bar was good, but would be nice if it was a bit bigger for those days when it does happen to rain (all day) The a la carte restaurants had delicious food, presentation was nice and not too big of a portion, so that you could have all 3 cou [... read more]rses. overall a nice resort.

Loved it again

It was our third visit at this resort and we had a wonderful time. We were pleasantly surprised by the improvements made to service and furniture since the last time we were there. Will go back again in future. The only negative was the Sunquest rep who didn't book our return transport properly but that is not the resort's responsibility, and when we asked them for help they quickly provided a solution and we made it back to the airport in time for our flight.

Beautiful Resort

The grounds are absolutely stunning. Our room was big & clean. The staff were very friendly & helpful. The pools are amazing & it never felt crowded. The entertainment in the evening was awesome. The food was good but our favorite restaurant was the Japanese. We would definitely go back to this resort.

Fantastic Resort - Privilege Package Recommended

The Valentin Imperial Maya is an ideal resort if you want a relatively quiet vacation with access to both a great beach and great pools. The value for money is wonderful, and the privilege package is definitely worth the price.