Great Resort

The resort is awesome, this was our 3rd time there and it never disappoints. Highly recommend to anyone. The steak house was awesome we went there twice. The buffet has different themed nights (Jamaican, Spanish, Italian, Asian etc) and they are all great. The beach is well groomed and the grounds are spectacular. We stayed in building 11 again and in my opinion has the best oceanfront view of the hotel.

Not that impressed

We recently stayed at Grand Bahia for our first visit to Jamaica and for the money we spent we were not impressed. Our rooms were never fully restocked and trying to get the missing items was a chore. Sometimes it would take hours and a second phone call to the concierge to get what we needed, and other times it did not arrive at all. The electricity was not strong so the blow drier in our room barely had any power. The shower shifted from too hot to too cold without warning. The food was medioc [... read more]re and there was little variety between breakfast, lunch and dinner. And although the staff were lovely, we were afraid to talk to people because it always ended up in them trying to sell you something...always!! I have never been accosted so much at a resort. The grounds were beautiful as was the pool area, but I guess I was expecting more for the money.

Lifetime memories

it was our 3rd trip to this amazing chain and we will do it a million more times, amazing people, amazing food lots of choices. We celebrated my mother-in-law 82nd birthday and we did not have to worry about her moving around wheelchair was there when we needed it, we did not have to worry about cleanest spot less corner to corner. view from our room was breathtaking. amazing shows for adults and children. love u guys!!!!!!!!! PS: love the no straws and no disposable cups idea.

Relaxing Resort!

Pros: Clean rooms Well manicured lawns, shrubs and flowers Excellent food in all restaurants and ala cartes Beautiful huge pool, cleaned daily and nightly Junior suite is perfect room size, bed was very comfortable Great water pressure for showering, toothpaste/toothbrush provided along with extra magnifying mirror, shavers provided as well Hallways where no rugs were, always kept clean Staff are always friendly and easy to talk with. Some staff were grumpy though Security staff  [... read more]made you feel safe .We felt very safe at all times on the resort. Our housekeeping lady, Shakekeisha L. was such a sweetheart and an amazing house cleaner. She always had a smile on her face, we really liked her. Our room was always immaculately cleaned. Chovuanie Pringle was one of the best servers in the buffet dining room She’s fast and efficient along with a bubbly fun personality... we loved her! Ronaldo along with lots of other buffett staff, I don’t have the names but they were great. Elevators - good but slow Lots of stores to buy tourist items, T shirts, sundries etc. Good nightly entertainment can be found all around resort. Beautiful private spot for weddings. Cons: This hotel charges $30.00 US per day for. Wheelchair Some areas are not handicap accessible. Need more lobby bar staff at the bar in the evenings. Grumpy bartender by the children’s water play pool. He never smiled or acknowledged you half the time. Same with the server during lunch time in the buffet, she never made you feel welcome and you felt like you were bothering her . She wore purple lipstick everyday and do not know her name. The tours are quite expensive to go on. Jewelry store on site very pricey. Bag of chips are $8.00 & up per bag in the shops there.

Beautiful

The grounds were beautiful. The beaches even more beautiful. I loved how kid friendly the resort was my 3 yr old son and 4 yr old niece enjoyed all if it shows included .theres fun all around for everyone of all ages. I enjoyed the gym aswell The only complaints I have is the the flooring in the kids water park is extremely slippery. My son slipped twice and so did a dozen other kids as well as adults not to mention my sister who slipped fell on her knee and had 2 swollen toes. Also our room had [... read more] a funny smell to it and never enough towels and I had to go through 3 room cards , other then those things we had an amazing time .

Not the cleanest

Let’s start with the good - we love Jamaica and the food and friendly smiles never disappoint. We wanted a quick getaway and we’re excited to be going. Upon arrival, check in was super smooth but when we got to our room, we were extremely disappointed. Instead of a view of the resort, pool or beach, we had a small enclosed balcony with a very poorly maintained bath tub. I guess the intention is to have privacy but I wouldn’t even wash my shoes in this. The rooms weren’t the cleanest and  [... read more]neither was the resort but we did call to ask to be moved and they offered a better suited room with no issue. A la carte restaurants are very tough to book but if you get in the food is wonderful! They also have fun activities in the pool during the day and a decent nightlife. With a casino, disco and karaoke bar - you will always find something fun to do! If you’re looking for something decent in Jamaica, this place is definitely worth checking out - just make sure you’re not in building 23 and don’t expect the best beach.

Wonderful vacation.

The Bahia is a beautiful resort. The staff are friendly and go out of their way to make your stay special. The place is beautiful and immaculately clean. Our room was super clean and very comfortable. The food was outstanding. I would visit again without hesitation!!. I loved it!!

Excellent resort

The resort was absolutely perfect, the staff was very friendly and professional in every way humanly possible. The food was very good and the accommodations were perfect. I would highly recommend booking all future vacations with trip central as there knowledge and professionalism is top shelf.

Wonderful stay!

I would highly recommend this resort. Beautiful grounds, great food and amazing pool. The staff for the most part was friendly and accommodating. Our room had a fabulous view of the ocean and pool and was always cleaned promptly and stocked. I will be returning for sure.

Fabulous Resort, except the beach

My husband and I traveled to Bahia Principe April 13-23rd. It was our first time to Jamaica and we LOVED it. The resort was wonderful. Beautifully manicured, grounds very well maintained. The building closest by the big beach was a little weathered but not a big deal. The food was great. Our room was superb. We were given a room on the 7th floor of building 23, facing the pool and the ocean. A lot of activities happening throughout the day and night - be sure to check the show and activity board [... read more]s posted. The onLy disappoint was the beach. We are beach bums and love the long walks on the beach. You won’t get that at the property. The beach at the resort was beautiful and the ocean water was crystal clear every day. Every morning there was maintenance staff at 7am racking the sand and cleaning up anything that washed up ashore. The staff at the resort was very nice and helpful.

Mediocre resort

The resort has all the basic facilities, however nothing amazing. We were not provided with drinking water bottles and were told that they ran out of bottles. The same variety of food was served everyday! The ala carte restaurants were nothing but a joke!!!!

It was nice

The hotel was nice. Grounds were spotless. Always seen people cleaning, painting, maintenance... People were friendly. Beach was wonderful. You could wade out to where it was deep. Lots of fish to see. Bring a mask to scuba if you can. Food was good. Very disappointed at the buffet. Never have we ever had to wait for a seat in a buffet. Dishes?? what dishes if the ones you found were clean. Food?? Where. It was hard to get any when as fast as it came out people were already lined up [... read more] for some. Breakfast we lined up at one buffet to eat then were sent to another location because there was no room. The other location was also too small to handle the number of people. Buffet by the beach was good. Jerk Chicken loved. Lots of walking. Loved the village area with the shops and show. Picked up our souvenirs from there to bring home. Prices are comparable to airport and you can barter. Room was spotless with an huge balcony. Cleaning staff did an excellent job. We were in block 17. Gorgeous view! Be prepared for noise on that side. Between the loud weddings and the booming music from the disco until 2 it was not quiet at all. Be aware you that you are close to the main road. Constant noise from the large trucks, horns, etc. No fault of the resort but if you are trying to get away from that type of noise just be aware. Be prepared for the smell of drugs. In the halls, on the balcony's, on the beach. It is there and freely used. Would we go back, if the buffets get their acts together and the price was cheaper we would consider it.

Clean friendly and welcoming

Was spotless always asking if we needed anything. Always making sure staff was ready to serve you and always with a smile.the rooms are amazing, pools clean,drinks great.turn down service was a special treat at the end of the day.spa treatments where great and again clean .the food was never a let down.

Awesome resort

The grounds are beautiful. The staff is very friendly and helpful The food is good. The 3 a la carte restaurants were a wonderful experience, the food was good and the service excellent. This was our second time at that resort and I would go back again

Beautiful Resort!

Resort is amazing, clean and spacious rooms, beautiful grounds. Cannot fault the food or drinks, friendly staff for the most. We were booked on the Grand side Golden club but were informed that due to a 'promotion' that we had been upgraded to luxury. We were not given a choice and felt a little upset due to already paying for an ocean view with privaliges . We did not have a fast check in as promised due to the changes and were shown to a 'garden view' room with a construction site and highway  [... read more]for our view. Needless to say we asked to be given a different room. We were accommodated and was given a second floor room with ocean /sea view. Everything after the initial mishap was pretty near perfect and we enjoyed the rest of our vacation immensely. We would recommend this resort and do plan to return in the future.

Great family resort!

Nice staff, great facilities, delicious food. We had an awesome time! Room was clean and stocked. The highlight was definitely the Spa. Staff was friendly and professional, and we left feeling very relaxed and happy.

Beautiful beaches

The food and amenities were great. Pools great. Lots of food options. Huge resort with beaches everywhere. Recommend the far beach for some wind and shade. Any beach is stunning. Book at the ala carte restaurants upon arrival. Get up early for pool chairs. Lobby bar is only open until 11 pm then you had to go to late night beach or market area... all a good walk. Be prepared to do some walking at this resort.

Beautifully landscaped Hotel

Rooms were roomy with a lounge area to relax for a "quiet time". The pool area had plenty of lounge chairs. I noticed that staff would look for a chair for people that were unable to lie down. My husband would have enjoyed a section of table and chairs around the pool to sit at as well, for those times your back gets stiff laying around. Kids club house was a hit with the parents and little ones. The aqua show was absolutely AMAZING best show I have seen.

25th Anniversary

We arrived to a very quick check in, 5 minutes max, and was explained the location of everything. We immediately went to the left of the lobby and booked our a la cartes for the week. The hotel gave us an extra a la carte for our anniversary. We then arrived to the room and had a big banner on our door and champagne in our room. We travel frequently and I would say that what makes your stay even better is the staff. We found our favourite happy staff very quickly and stuck in their sections or  [... read more]areas from the beginning. The hotel should in force the staff to smile more and be happy. Don’t worry, be happy 😃

Excellent resort

Located about 1 hour and 15 mins from Montego Bay, this very large resort has beautiful rooms and views. Many dining options and using the hotel app to book them makes things slick. I booked through trip central and found them very helpful and prompt. Thanks!