Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(481 Reviews)

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Lazurus  - 

Verified Purchaser

Carisol los Corales: Good Value For The Money

I got what was expected for a 3 star hotel. A mistake in the room we were given was corrected the next day and our room was adequate. AC was cold, water hot, bathroom spacious. Pool was nice and never too crowded. You were assured a lounge chair either at the beach or pool. Beach is on the small side and sand is mostly gravelly. Not a whole lot of room to swim as the water is very shallow with seaweed except for a 30 ft wide area that is deeper and sand covered that leads out to the coral. Ex [... read more]

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Postie !  - 

Verified Purchaser

Costa Morena: Don't go there even if it is free

Most disgusting place ever. One star if u like to eat flies then this would be the place for u. The food in the dining room is covered with flies . I refuse to eat the food. Bar was always out of rum. I. Had four drinks the complete week. Ninety percent of the 50 guest wer over 75 years of age and were there for 3 to 4 months. The never drank any alcohol so why they didn't have any alcohol at the bar is beyond my comprehension. They had no bottle water and sometimes the water off the tap was bro [... read more]

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Rita  - 

Verified Purchaser

Costa Morena: Hidden Gem

Simple but clean, grounds kept fairly clean ( I didn't mind horses grazing around or dogs wandering ). Our room was kept clean by lovely chambermaid Estrella who was great and helpful. My least favorite spot was the lobby- staff not too friendly and not easy to deal with. They kept telling us that the internet cards would be available the following day. They never got them. Food was great and staff extremely nice. Table clothes could be changed more often. Great swimming pool and natural pool a [... read more]

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LisaLee  - 

Verified Purchaser

Costa Morena: Great trip!

Hotel is small which is what we were looking for. Very clean and undergoing updating renovations. Staff were fantastic and very welcoming! Locals were amazing and always quick with a smile and Hola. Very excited to spend as much time with the locals and being welcomed into their "families"

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Private  - 

Verified Purchaser

Brisas Sierra Mar: Had a great time

The Hotel could use a few repairs, Our room had water leak in the ceiling a few times, the toilet door wouldn't close, the toilet needed fixing but, The person who cleaned our room, did a great job every day. It was fine for Cuba. The Staff were nice and friendly. The food was pretty good compared to a few resorts I have been to in Cuba. The chef's were always well dressed and seemed to take pride in their jobs. The bar tenders were friendly. The beach was enjoyable but not so good for sno [... read more]

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Private  - 

Verified Purchaser

Brisas Los Galeones: Wonderful for some, but not for everyone!

Truly great staff and manager Eddie is awesome. Good food, Lovely and tranquil atmosphere. Great place for a very quiet, relaxing vacation. Small resort, so you will have opportunity to get to know the staff and some other fellow travellers. Mostly quiet, book-reading or hiking/cycling folks who are interesting to meet and who enjoy this truly intimate setting. View of mountains and sea all around is lovely. Nice little restaurant at the bottom of the mountain is great if you need a change o [... read more]

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Mer1  - 

Verified Purchaser

Carisol los Corales: Poor resort

The hotel wasnt great, bugs, smelly bathroom nowhere to swim shallow beach, food was very poor. I would not recommend to go there for anyone. It was a bad experience never had this bad experience ever.

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Wasted vacation  - 

Verified Purchaser

Carisol los Corales: One of the worst

Room was well kept and clean but was missing phone and fridge and was noisy being beside pool and entertainment area. The grounds were nothing to write home about neither was the beach no fish to see when snorkeling nor could one swim as it was mostly covered by sea weeds. Good shaded and sunny areas to sit around and look out with a good enough beach bar. Food was very basic and boring, no taste, no variety basically the same thing over and over. Entertainment was okay and staff were mostly [... read more]

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Debbie  - 

Verified Purchaser

Carisol los Corales: Best buy for the buck!

We had a wonderful time at Los Corales! The staff were friendly and helpful, the resort itself is beautiful even with some signs of aging. The food was more than adequate.We took two excursions which I will comment on. The dolphin show at the aquarium was fabulous and if you want a really memorable experience add the "swim with the dolphins" too. If you want to save money, just rent a horse and buggy and only do the aquarium instead of taking the package. We also did the Catamaran tour to Santia [... read more]

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Farmer gal  - 

Verified Purchaser

Brisas Sierra Mar: Wonderful people, relaxing vacation

Brisas Sierra Mar is a very nice resort, by Cuban standards. While it is a little dated and not in an excellent state of repair, the staff are very friendly and hospitable, the food is very good and the entertainment is diverse and talented. The prices are affordable and the location is great, so I would recommend it to anyone who can appreciate the culture in less than a 5 star resort.

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Private  - 

Verified Purchaser

Brisas Sierra Mar: Good resort

The hotel was good, very clean and comfortable. Awesome beach, I love the water, so warm.The paddle boat was fun and relaxing, my husband enjoyed snorkeling We really had a good time I would definitely return, for a much longer stay

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Private  - 

Verified Purchaser

Carisol los Corales: Great weather and people.

Just got back from a 4 week stay at my favourite resort near Santiago de Cuba This was my 9th time there; my reason for being a repeater is .It's the devil I know, not the devil I don't. This resort is a 3 star Cuban rating a lot of people pay for a 3 star and want a 5 star. The weather is always 27 to 32 this time of the year; the food is good and you will not starve and the staff are friendly and always willing to help without having their hand out as on the north of the island.

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Private  - 

Verified Purchaser

Brisas Sierra Mar: amazing resort will go back in a heart beat

very clean good food lots to do good shows great bands great friendly staff beautiful beach kids club was great beautiful scenery beach bar was nice beautiful lobby all around great atmosphere cant wait to go back

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Private  - 

Verified Purchaser

Brisas Sierra Mar: wonderful

A wonderful congenial, beautiful place to vacation in and the staff and clerks are excellent. This is a very warm atmosphere as is the surround neighbourhoods which are safe for ladies to travel in. I would recommend this to any woman without hesitation.

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CarrolAnn  - 

Verified Purchaser

Brisas Sierra Mar: A wonderful and friendly atmosphere

This hotel is an older hotel but contains charm and most scenic from the hotel rooms. The food it fine and the staff are warm and very helpful. The gardens are second to none. You feel loved and cared for here. All hotels should have such a wonderful staff.

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Private  - 

Verified Purchaser

Carisol los Corales: The staff was great, very helpful, very friendly.

The room was ok. I was not happy with the fact that when you went to the beach there was never enough sun beds; also at night when they offered the entertainment there was never enough chairs for the guest. At the pool there also was not enough sun beds. The food was not bad. The beach is not as good as other places in Cuba.

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HEINZ  - 

Verified Purchaser

Brisas Sierra Mar: IT'S BEEN BETTER

IT NEEDS FIXING ON EVERY CORNER. BICYCLES ARE 5 YEARS OLD NOW, FOOD HAS BEEN MUCH BETTER IN THE PAST. THE REASON TO GO THERE IS THE SCENERY AND THE FRIENDLY PEOPLE. THERE USED TO BE MUCH MORE LIFE MUSIC, THEY CUT , CUT, CUT.

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Private  - 

Verified Purchaser

Carisol los Corales: Adequate

Grounds - good for our taste. We were four of us: our son with his wife, my wife and myself. The rooms were not bad. Once because of some strong wind the resort left without water but they managed to fix the problem pretty soon. Except that day the water supply ran O'K. Caution! The hot water is really HOT. The beach isn't bad though not excellent. The view from the beach to the East is amazing. The water is limprid (clear). Our children used to snorkel a lot and with a great pleasure telling [... read more]

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Irmal  - 

Verified Purchaser

Brisas Sierra Mar: nice grounds, pool needs TLC, food needs steam tables

We spent 2 wks in Jan 2017, first week was terrible in room 310, no hot water or any water pressure in shower, then no air conditionning, then to top it off after 6 days, no water in the whole hotel, imagine the problems with toilets!!!! Second week was excellent as we changed rooms to 135, excellent water pressure in shower, on bottom floor, elevators worked perfectly, beach was nice, need more beach chairs as several are broken and the others are "reserved by repeats" so you have to go at 7a [... read more]

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Twosome  - 

Verified Purchaser

Carisol los Corales: Worst vacation ever

It was definitely our worst ever vacation. The resort is still repairing the damage from hurricane Sandy so we knew the rooms would not be great and paid the additional price to upgrade to a bungalow. BIG MISTAKE. There are feral dogs running loose on the grounds and we had a bitch with four pups living under our bungalow. They barked and howled constantly through the night resulting in very little sleep for us. The dogs roam around the resort even into the open air dining areas. They all suffer [... read more]

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