Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3149 Reviews)

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TheMicon  - 

Verified Purchaser

Krystal Grand Nuevo Vallarta: Great Family Get away!

Staff was excellent, food and service was great with the altitude upgrade. We used the room service several times and the kids always had fun at the kids club. Great location, the beach is okay, and it's a nice easy walk to Bucerias. Overall would recommend!

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Private  - 

Verified Purchaser

Riu Flamingos: RIU JALISICO

The hotel was clean, good food, beach and pools. The staff was friendly. The white party was fun. We enjoyed the foam party at the pool. Loved seeing all the iguanas. Tracy from trip central was very helpful. I would recommend the resort. ?

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Private  - 

Verified Purchaser

Riu Flamingos: RIU JALISICO

The hotel was clean, good food, beach and pools. The staff was friendly. The white party was fun. We enjoyed the foam party at the pool. Loved seeing all the iguanas. Tracy from trip central was very helpful. I would recommend the resort. ?

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Wonderful resort

Grounds well taken care of, rooms clean. Bar and restaurant staff are great. They work hard here. It's an older style hotel and they are working on so many improvements over the years. LOVE the location close to Bucerious and local stores. Suggestions: Icecream open at dinner, not just lunch. Face cloths standard in bathrooms. It would be nice to get more umbrella and chairs at pool and beach. I need some shade.

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Chris  - 

Verified Purchaser

Krystal Grand Nuevo Vallarta: Wouldn't return

Hotel grounds were well maintained. Beach could have been cleaned up a bit, beach chairs and tables quite dirty. Room were dated, but clean. Not enough storage for clothes, I don't like to live out of my suitcase! Adult pool was very nice but was too loud. Most adult pools have a quiet area this one did not. Maintenance in public washrooms is lacking, many toilet and sinks not working. Food at buffet was not bad, but needed a bit more variety. Neex gluten free options! No self serve i [... read more]

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Nice resort

overall nice experience at this resort, great staff, great grounds, good food, comfortable bed. The only bean on the rice would be very outdated furniture, cheap woodwork, more attention is needed on this subject. Thank you Grand Decameron Complex Bucerias for a great stay!!!!.

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Basic, not quite a 3 star.

This hotel has seen better days, I'm sure. The rooms show their age. Housekeeping was minimal and soap was almost an after thought. Drinking water in the room is scarce. Very few understand English. Pool loungers were all reserved before 6:30am. Most were unoccupied all day but had possessions on them (towels, bags, books or clothing). Food was good except birds kept getting into the buffet trays. Reservations for ala cart were booked up before 8:00am, never got in one so can't say how they [... read more]

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Private  - 

Verified Purchaser

Sunscape Puerto Vallarta: Wonderful resort

We really enjoyed our week at the sunscape with our grandaughter beautiful pool lovely grounds great a La cartes wonderful staff here’s a few I remember Omar and Richardo at the swim up bar made my grandaughter awesome virgin mudslides and many other drinks Ivan at the Italian restaurant was amazing Gladis ,veriniece, and Catalina and the omelette girl who spoke wonderful English I forgot her name were all amazing and of course our wonderful lady Cinthia who did an amazing job in our room e [... read more]

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Private  - 

Verified Purchaser

Krystal Grand Nuevo Vallarta: Krystal Grand NV

This was a great 4* resort! We travelled with 4 generations between ages of 4-85 and all of us had a great experience! Pros- good food, lots of fresh options. Comfortable rooms, beautiful beach, fun activities and nice pools. Cons- advertised yoga was only an amateur stretching and Teppanyaki restaurant was only an Asian restaurant. A la carte restaurants were almost impossible to reserve. Air conditioning was sporadic in our rooms. Overall, recommend this resort!

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Private  - 

Verified Purchaser

Plaza Pelicanos Club: Peaceful resort

Resort was nice and quiet. Rooms were clean although we did find a couple bugs and they can use a little upgrading but other than that it was comfortable. The staff were friendly and helpful. I like how we had the option of using two different pools in two different locations. Made for a nice change of scenery every day. Most bars except one closed at 11PM and didn't open until 11AM the following day. I thought this was a bit weird as we couldn't get drinks before 11AM. All in all we had a [... read more]

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Bwargz  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Great economy resort, AMAZING BEACH

I took my mom here for a late birthday gift. The property is pretty large with 5 or 6 blocks of rooms, lots of pools, a tennis court. The grounds were beautifully maintained and the entire resort was clean all the time; the staff really did a great job with that. The rooms were outdated as a lot of other people mentioned which we didn't care. We were in block 2, which was very close to the beach, but also very close to the evening entertainment and it was quite loud late in the evening. I brough [... read more]

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Shelley  - 

Verified Purchaser

Riu Palace Pacifico: Wonderful Resort!

Beautiful, clean, well kept property inside and out, nice beach no seaweed walkable to Buseries. Friendly courteous professional staff throughout the resort. The food was good, nice choice of a la Cartes, great little coffee place that opens at 7:00am with pastry, snacks and fresh juices. The buffet was great, an amazing selection no matter what time of day breakfast lunch or dinner. The beverage choices alcoholic including beer and wine or non alcoholic are good. There is an amazing little cat [... read more]

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Brooke  - 

Verified Purchaser

Krystal Grand Puerto Vallarta: We enjoyed ourselves.

This is a smaller resort, but it is close to many things and beautiful view of the ocean. It was quieter which was great for us as we brought our baby. Our room was clean, food was hot, drinks were cold. Had some extremely hard working staff. We enjoyed our stay.

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Magdalena  - 

Verified Purchaser

Buenaventura Grand Hotel and Great Moments: Mixed vacation

The all inclusive resort we’ve stayed at before has definitely dropped 1/2 star at least for us. Dinner buffet was cold, not replenished, poor selection of food options,cheap quality meat and next to no cheese The pool needs cleaning as it’s not great. The entertainment in the lobby in the evening is terrible. Canned music from a sound system would be better. Service was great during the day at the pool and the burgers and fries were good. The 1 a la cart restaurant called the sunset was als [... read more]

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MamaPat  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: 2 weeks in paradise

I can't say enough how much I enjoyed my stay. I have to start with the staff. They were so friendly and accommodating. I must say the cleanliness of the entire resort was amazing. I heard a few complain about the food. I never had a problem finding something I enjoyed. You must realize it's not a steak and lobster buffet. This was my first trip to Mexico and my first all inclusive vacation. You can be sure, I'll be back.

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Chill  - 

Verified Purchaser

Decameron Isla Coral: Fantastic Resort

Love the Hotel but love the staff much better, very friendly people, so much fun with smiles and laughter 3 hotels to enjoy on the same beach to enjoy. We had a wonderful time and we would recommend to our friends.

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Private  - 

Verified Purchaser

Fiesta Americana Puerto Vallarta: Great Vacation

The resort is not too big, and the staff are very friendly. The location is close to downtown, and the beach is nice. The sunsets are amazing from the balcony and the service in the restaurants is great. All the staff were great but to mention a few there were Marijose, Danue, Kelly and Alejandra. We have dealt with Jarius at trip central on numerous vacations and he is knowledgeable and always follows through on his word.

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Private  - 

Verified Purchaser

Dreams Bahia Mita Surf and Spa: A Surprise Vacation

We decided to book our vacation at Dreams Bahia Mita . We had previously booked on three different occasions at Dreams Huatulco and the number of rooms/guests was comfortable for us making the atmosphere pleasant . When we arrived we were very surprised to find that the resort was combined with Secrets and of course had a much larger number of guests and different atmosphere. We decided to change up to Secrets hoping to enjoy a calmer atmosphere. Unfortunately, the hotel did not seem to correc [... read more]

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Diane 62  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Repeat visit-4th time!

We loved the improvements to the rooms- the key cards and fridges were great! The rooms were clean and well stocked.We were disappointed that the bikes are in such poor condition, we love riding into Nuevo Vallarta with its wonderful bike path but we barely made it back! The à la carte system is still a bit frustrating, we’ve been to other resorts where we chose all our restaurants on arrival and also others that worked on a first come first served basis, not sure what the best options are for [... read more]

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: A "go to" place when we need a quick Buscerias vacation.

We have stayed at this hotel a number of times. We do love it and feel comfortable here. We choose Oceanfront and then spend our pool time in Block 5, Adults Only. Hot water showers are a bit touch and go as are some meal choices, but all in all. always enjoy our time here. We are already planning and looking forward to our next stay.

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