Our Verified Customer Rating 3.9

Our Verified Customer Rating 3.9

(376 Reviews)

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Vacation guy  - 

Verified Purchaser

Beautiful beach & beautiful Cuban people.

Over all a very good vacation. Rooms were clean and staff were very nice. By Cuban standards food was also very good. We were there with our 11 year old boy. the resort could be a little more attentive to children. Plan more activities. Took a Catamaran excursion and for the most part, seemed to be focussed on drinking booze. Not recommended with kids.

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SuperDave  - 

Verified Purchaser

Friendliest resort in Cuba?

All food service, housekeeping, beach, gardening, etc. staff greeted us with eye contact and a cheerful "Ola" [Hello] every day; definitely the friendliest of our five Cuban resorts and all without the expectation of a tip (although one was never refused). Spacious room/suite, two imaginative swimming pool complexes, attractive grounds, excellent food & beverage service. Acceptable food. Dim walkway lighting (~25% of bulbs non-functional). Remember that mid-January is "no-see-um" season along th [... read more]

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Scotiandiver  - 

Verified Purchaser

Family vacation

Great Beach with white, soft sand, crystal clear "No Seaweed" water and lots of shade., Amazing 3-tiered pool system that overlooks the ocean. Swim up bar at top pool. Poolside service by waiters.Friendly, courteous staff. Food good compared to other Cuban hotels where we've stayed. The Beach Lunch BBQ has great chicken and pork. The weekly bbq by groundskeepers/maintenance staff is not to be missed.

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Alvin79  - 

Verified Purchaser

Great resort - better cuban food

Resort was good by cuban standards. We were in block 11 and had an ocean view room on the top level. Room was modern but sliding door did not close fully but we were not on ground level so not much of an issue. Blankets were musky and were quickly replaced when we complained to the dedicated customer service agent. My wife also requested a deep clean service and that was done promptly the next day. Food - breakfast and dinner buffets were the best i have had in cuba. Much better than varadero.  [... read more]

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Dman  - 

Verified Purchaser

Wonderful Vacation Spot

Everything at the hotel was clean and lovely. We especially loved the beachside dining at lunch...the BBQ everyday was something to look forward to. The main pools and the infinity pool had a great view of the ocean. Super staff throughout the resort and the lobby entertainment was top notch.

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Rose2015  - 

Verified Purchaser

The hotel was amazing.

I liked a lot. The hotel has beautiful gardens but also preserved the nature from the islands around. The swimming pools are beautiful in front of the ocean what gives you a sense of peace and beauty. The buffet restaurant was very good. The beach restaurant has a nice barbecue, some hot dishes , salads and fruits. I was very pleased about the fruits. The wine was better than other hotels I went before. I have no complains and I plan to come back sometime.

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Chris5817  - 

Verified Purchaser

Fantastic experience

The hotel was very clean, staff was amazing and we are already looking to go back in april. The beach was great with beautiful white sand. Went deep sea fishing and cought some monsters in the ocean. Had a great all around experience

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Csjeffs  - 

Verified Purchaser

Amazing resort!

This resort was really clean and had the most amazing staff! The rooms were very nice and the grounds were very well kept. This was our first trip to Cuba and we are already planning another trip back to this same resort.

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Spanish  - 

Verified Purchaser

Highly Recommend

The grounds were beautiful. Hard working gardeners where busy maintaining, shrub's, flowers, grass and trees. Along with the pools and ocean this made the surroundings fell like paradise. Everything was always very clean. Public washrooms, the lobby, theater, night club, 24hr. snack bar, all four swimming pools well maintained. The ocean was a clear, blue, blue, blue turquoise in color with soft white sand. You could walk way out in the water and swim or just walk along the beach. There is ple [... read more]

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GRANDY  - 

Verified Purchaser

BEAUTIFUL

POOLS FANTASTIC DINING AREAS GREAT STAFF SUPERB FOOD NEEDS SOME DIVERSITY ROOMS VERY CLEAN BUT STAFF JUST GREAT!!!WE WERE PLACED CLOSE TO EVERYTHING AND WAS MUCH APPRECIATED THIS WAS DONE WITHOUT ASKING BARS GREAT

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Kayla hanlin  - 

Verified Purchaser

Great resort!

Grounds were very clean. Lots of places to socialize. Rooms were amazing. Never had any problems with food. Got married there october 14. Nabil was amazing. My day was perfect. Staff was so nice and helpful.

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Banker94  - 

Verified Purchaser

Very Nice Resort

The resort is very well kept, the grounds were beautiful. The pool and beach were both amazing. The room was very spacious and clean and the fridge was always well stocked. The food was ok, the guy who makes the eggs and pancakes, does and excellent job, he even offered to cook my bacon a little more, it's the little things that mean a lot. The snack bar had really good pizza, french fries and pasta was delicious. The negative and this is no fault of the resort were the mosquitos, take bug spray [... read more]

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Nicolet1  - 

Verified Purchaser

Defenetly would go back

Trip was excellent. The staff was so nice and made sure that we where satisfied and was always polite and thankful. The hotel was beautiful always cleaned and tidy. Defenetly looking to go back. Beautiful beach!!!

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Ting  - 

Verified Purchaser

Great resort!

Over all everything was great rooms were very nice food was great pool areas were very nice well worth the money I found every one that had worked for the hotel were very helpful with anything I needed, and the buffet for meals was very nice I found we had a large choice on food witch was great

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Sandy123  - 

Verified Purchaser

Awesome Vacation!

The hotel is beautiful and the beach is amazing! The food was good, most of the staff was very nice. The grill staff were not very pleasant, both at lunch and dinner, but I guess if I had to sit near the heat for hours I would be cranky too. We went to two a la carte restaurants and the food in both was terrible. This resort requires quite a bit of walking so be aware of that if this is an issue for you.

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Danie07  - 

Verified Purchaser

Beautiful and well managed resort!

Just got back from Hotel Cayo Santa Maria (ex Eurostars). Been to Cuba more than 10 times and this is our new favorite resort. Check in - Was smooth and was pleasantly surprised to have our rooms ready at 1pm when we arrived at the resort. Room - We had a suite and it was AMAZING. Two big rooms, two bathrooms, clean, modern and ocean view. Perfect if traveling with children. Beach - Beautiful, soft, white sand, clear blue water and wide beach. Food - Good food for Cuba. Loved the grill at th [... read more]

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Jock Mc B  - 

Verified Purchaser

Dream vacation

we could not find fault with anything in this Resort beach, pools, rooms, staff,dining and grounds were all excellent. We hope to return with our group of friends next year. The bus ride of 1hour 40min. let's you relax and the Cuban way of life travelling through various towns.

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Aliston  - 

Verified Purchaser

Hotel Cayo Santa Maria

The hotel is very modern, the grounds were impeccable, the rooms were very nice, clean and modern,The lobby and dining buildings were all very large clean and airy. The staff were very pleasant and helpful. The internet service station could have been a little more helpful.

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Jessie  - 

Verified Purchaser

Nice resort

People is friendly, hotel is nice, but the food just ok . We will recommend this resort to people who hasn't been to Cuba. It is good experience, especially the amazing beach and view. there are a lots of hotels in cayo Santa Maria, u will have fun in it

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Kittyminky  - 

Verified Purchaser

Lovely Resort

Beautiful beach. Crystal clear blue water with a lovely ocean floor with no weeds. Grounds are well kept and the people who work there are very nice and always ready to help in any way. I will be back!

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