We stayed on the adult side the beach atmosphere was good. What the draw back for me was no communication when we landed at airport, we were lost when we finally got to resort. Wanted to eat and drink but nothing!!! Had to buy a bottle of wine for room! The food was so pretentious, we ended up on the family side for food. Extremely expensive being a Canadian consumer, which was not understood. I don't mind tipping at all was expecting that but wow everywhere you turn you couldn't get a[... read more]way from it .don't get me wrong I tipped waiters, bartender, the lady who cleaned rooms anyone that I could because you felt obligated or they just didn't see you.
And the words of entitlement on flags omg..I'm by far entitled. That was so embarrassing
Then to end the trip we sat in the lobby waiting for our bus to airport only to find out that axel of wheel broken" and we had to pay 30 us dollars for a cab to airport. I asked why we couldn't go with someone else and got a story witch was absolutely crap!
I would never return or even tell anyone to go unless you ate a pretentious human !!!!!
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Laura27 -
Verified Purchaser
Catalonia Bavaro Resort: Not the best unfortunately!
We have travelled the Caribbean well over 20 times. We have been to DR 3 times. We were going with a large group and this resort was chosen for us already.
Many of us suffered from horrible food poisoning after eating at the italian restaurant. Everyone that had the chicken that night. Those who were sick were in their rooms for 1.5 days wasting their vacation and were still under the weather and not able to fully enjoy things for several days. We witnessed many unsanitary conditions when it c[... read more]ame to food where visible, I could only imagine what was happening behind closed kitchens. Raw meats being cooked on open grills (chicken especially concerning) using the same tongs to handle raw meats as to serve the customers cooked foods with. Birds being allowed to walk all over food in the buffet and seeing feces on fruits. I'm sure this country has health regulations but they were not following them here. I'm sure many other visitors have fallen ill as well.
Only about 50% of the staff was happy in any way to be there working. Only in Dominican have I experienced this. No towels, no hot water for 2 days. Electrical wires exposed outside my children's room.
Never again will I go back to this country or book this resort chain again. I feel very ripped off we lost 1.5 days of vacation due to illness and experiences many other inconveniences considering the money we paid for this resort. Star rating should be lower until they step it up!