Barcelo Huatulco: Fun and games

Set your alarm to watch the amazing sun rise. Down to grab your towel to claim your spot in an already sea of cranberry towels. Grab a cafe and sweet in lobby. Don't forget your book as you join the crowd forming at guest services to make dinner reservations. Be patient amigos the bar opens at 10. These are the games they don't tell you about. Not FUN. If you can fix these issues I will definitely be back

Occidental at Xcaret Destination: large resort in a jungle setting

We arrived at the Occidental in the late evening, they gave us a quick overview and a map of the resort. The resort shuttled us to our building where our room was. Our room was a very nice room, but damp and moldy. If you want to watch tv, good luck as it was hit and miss everyday whether there was reception and my partner wanted to watch the superbowl. We got tv on the last 10 seconds of the game. The first morning we had to find our way through a maze of trails to the buffet on the beach. The [... read more] food was limited and cold, but very tasty. We found the lobby buffet for lunch through the maze of trails and pathways. The buffet was amazing for lunch and dinner. The lunch buffet at the pool is also very tasty and a great variety. There are no signs to help you find your way around saying which way was what so you are always asking for assistance. This is a very large resort area. It took 3 days to figure out which way to go to find our way around. The resort is beautiful with all the wildlife and beautiful plants throughout. The resort is shared with monkeys, birds and land creatures. There are signs telling you not to feed the animals, but no information of what these animals are. Many people were confused on which way to go to find the buildings and where everything was located. Signage would help not to waste time to help find your way around. We got moved from the first floor to the third. I went outside on the balcony, closed the door and realized I was locked out. I lifted the patio door and was released from the balcony as there was no one to help get me back into the room. So the sliding doors are not break in proof. Dont close the patio door if you go out on the balcony. The staff, food and resort is amazing. There is an area near the lobby with a few $$ shops on, so you dont need to leave the resort unless you need anything from a pharmacy. A small pharmacy would be of assistance for sure. As I said the food is amazing and there is no waiting. The steak house, chinese and mexican restraunt is very nice with a limited menu. The menus dont change so you know what to expect each day. A lot of walking though. The resort is clean and the staff works very hard to keep it that way. The staff is very friendly and there is a lot of staff asking you to go on the tour to join their resort club, dont bother wasting your time to get the free bottle of tequila. The resort has daily activities and nightly entertainment. We had fun joining in on the activities around the fantastic pool area and the nitely entertainment is very good, we made a lot of friends. Most of the guests are middle age. It is a quiet, respectful resort with no drunk unruly guests. The area near the ocean is quite a walk from nearly all the rooms. The beach club is quiet in the lagoon and another small walk takes you to the ocean. The area at the ocean is not for swimming. There are rocks and a strong current. Old mayan ruins are still on site and it is very picturesque. Would I recommend the Occidental at Xcaret? If the price is right .... possibly now that we know our way around.

Occidental Punta Cana: Beautiful Grounds

This resort is beautiful! The grounds and pool are very well maintained. Entertainment in the stage is very good but not much for entertainment in the main lobby bar. Food selection was not great but not too bad. Our biggest complaint would be water in the bathroom for showering. In the afternoon there was little to zero water ... seemed to be a regular occurrence. Overall, I'd rate this hotel a 4.0 / 5.0

Occidental Tucancun: Great Place, Fantastic Staff!

From check in to getting introduced to the resort then having freedom to be as slow or busy as we wanted, it was great. The lobby bar in the evening was manned by Alex Palma, a very happy and efficient bartender who strives to make folks happy and relaxed. The restaurants food selection was great, my wife thoroughly enjoyed the Italian restaurant with its made on the spot pasta selections. Wait staff: Erick Xeque and Eulalia Torres were outstanding amongst a top notch crew of wait staff in all [... read more] venues. Everybody did their utmost to ensure you were looked after. The hardest folks to name are the maids. You never really get to meet them but they do great work and deserve many thanks for making our sanctuary clean and comfortable. This is an annual trek to the Caribbean for us and the first time here, we will be back.

Occidental Punta Cana: Good Resort

We were happy with the room, pool and beach. We asked for the phone to be connected but it never happened. We drink diet coke and it had limited availability. Our friends had questionable service from their section (11) concierge but section 22 for us, the young man was very accommodating. Overall we enjoyed ourselves.

Palma Real: Amazing hotel

Great location , great service, spacious rooms. Very flose to the beach. Food was good, lotscof options availablem The A la carte Itqlian restaurant La Piazza offered great menu. We tried Lasagne qland fish filet both excellent.

Palma Real: Not amazing resort

We were at this resort 2 years ago, and since then they have had a hurricane. There is a lot of mold damage in the rooms. It made some of us sick. It was on the walls, and the curtains, and came out of the AC. The water in the bathroom is a hit or miss if you get water, and if it is hot or cold. 3 days I had no hot water, and 1 day no water in the morning. by late afternoon there was hot water or warm water. The common bathrooms were a problem too. No toilet paper or paper towels. the t [... read more]oilet in building 1 backed up, and there was a lot of water on the floor. It didn’t get cleaned till the next day. On the positive side, there are lots of pools to sit around or swim, There was plenty of choices of food. The staff were nice. The entertainment was good.

Palma Real: Awesome food

I thought the resort had huge potential. Food was great for Cuba. The brach house lacked staffing. Waited for service way too long. My biggest disappointment was the fact that i was in a resort full of french canadians and it really did not allow me to feel comfortable to socialize.

Barcelo Gran Faro Los Cabos: Average

We found that this resort is just an average resort. Clean, but very dated. Staff was friendly enough and tended to our needs. Bed was horrible, sloped with springs poking you. Any issues we had upon arrival were tended to in a timely manner. Food was good, with a lot variety. Snack bar was in need of quality control. We had chicken wings with feathers still on them. Was going to send picture but not sure where to post it. In general it was at best okay!

Palma Real: Wanted to leave the day we arrived....

The only thing that was good about this resort is the location since its close to the main street in Varadero. I've travelled quite a bit in Cuba, Dominican, Mexico and I'm not the type to complain but this hotel was BAD. The food was disgusting and everyone on the resort got sick. The beds and pillows are stained with pee and blood. Guests that were leaving were running at their airport shuttle screaming "hell is finally over". One guy had a bed that was broken in half all week and the maid jus [... read more]t kept making it up. He ended up stuffing drawers under it for support.

Barcelo Bavaro Palace: Awesome Resort!

The Barcelo Bavaro Palace Deluxe is amazing! My adult children and I stayed in the junior suite oceanfront room..fabulous! I especially loved the outdoor jacuzzi with oceanfront view. The grounds we’re immaculate. A really nice touch is the relaxing music playing throughout the day from “rock shaped”speakers along the path. The beach was kept clean, chairs in good condition. Beach volleyball and dancing if you wanted. Lots of water activities. My family and I loved the mini golf and bowlin [... read more]g. The evening shows were amazing. Lots of great food, we especially loved the Japanese a la carte. Lots of shops from decent price to the more expensive. The bus pick ups for excursions were always on time and good fun. We enjoyed swimming in the pool and the ocean. We enjoyed room service a couple of times. Our room was kept clean and the turn down service was a nice touch. Friendly and helpful staff. Definitely choose premium level. We would absolutely come here again.

Occidental Caribe: Service sucked

The service sucked at this hotel... I've been to 3 star hotels that have better staff and service then this hotel. Also the afternoon events were lacking ...no bingo and Zumba dancing. I would definitely not recommend this hotel to anyone and I will not be returning there.

Occidental Arenas Blancas: Perfect location - would recommend this hotel again

I recently went by myself to this resort as a last minute gift to myself. I booked 12hrs before taking off :) I was on a restricted budget but knew I wanted a 4 star resort. I really enjoyed my stay here. The grounds are beautiful and well maintained. The pool is big and cleaned every morning. The beach was great and groomed as well... The rooms are dated but totally functional and I appreciated having English TV in my room and a patio overlooking the ocean. I got used to the rooster wak [... read more]ing me up in the morning after a few days lol... What I appreciated the most was that I felt safe there - as a woman travelling alone, I was never treated inappropriately by any of the staff, and I soon befriended the waiter working on the beach who always made sure I had a drink (or two) in my hand :) The food is good - I enjoyed my meals there even with the limited selection. I always went to the grill for fresh meat, fish and good egg omelets in the morning. One of the definite perks is in its location in Varadero. The weather was not great during my visit but being able to walk around Varadero definitely helped me get through the rainy overcast days. The city is friendly and once again, I never felt unsafe being alone. I would definitely would go back to this resort and would recommend it.

Barcelo Maya Beach Resort: Beautiful Resort

I enjoyed my stay there. The grounds were stunning...the beach was beautiful and well taken care of. The pools were alot of fun and clean. Loved the fact there were adult only pools. Rooms were decent and I LOVED the shower. Staff were very friendly. Amazing gym!! Where do I see improvements? the food (hot food was always cold), some food I wouldn't trust to eat (seemed like it was sitting out for a while and could be spoiled), also rooms should be equipped with free Wifi.

Occidental Punta Cana: Amazing trip

Traveled with my fiance week of Jan 28th - Feb 4th/2018, 3rd time at that resort. Newly renovated rooms and lobby which looks amazing, ground very nice and well kept!! Staff amazing as always, very welcoming. Food is very good, ate at 2 a la carte, Steakhouse and Mexican is very good and tasty. Amazing beach not crowed and good time swimming with those awesome waves. Chanel one of the lobby bar manager is an amazing woman, we met her for the first time in 2012 she's the best!! We actually got en [... read more]gaged on Jan 30th/2018 on the beach of this amazing resort. We would go back in a heartbeat and would recommend it to friends and family like we have in the past.

Barcelo Maya Beach Resort: Great Resort with Great Beach and Great Food

Perfect for sandy cocotree-shaded beach. The Maya Beach location is the closest to the best swimmable part of the beach. The food is very good with great variety ( the buffet has a theme that change every day). The speciality restaurants are very good, advance reservations should be taken care of the day of your arrival. Recommended are the seafood Marenostrum and the seakhouse Santa Fe. Nightly entertainements are available at the two theatres with an amazing Circus show and entertaining singi [... read more]ng performances. All the installations of the 4 hotels within the Bavaro Maya Grand Resort are sharable. Of the 4, the Colonial has the best lobby while the Beach is quieter and closest to the sandy beach.

Palma Real: Disappointing Resort

12 in the group 2 rooms too moldy for people to stay in Rarely had hot water and one morning no water at all No coffee in the dining room after lunch or dinner Food was ok but often cold Smokers everywhere, lobby often too smokey to sit in Pools were too cold for swimming

Palma Real: Nightmare

I travelled a lot around the world visited many poor countries and Poor accomodations but this place was a nightmare. The reception was rude no smile bad service. Lack of employees everywhere. If you have the chance to get a room on the first floor or second floor it’s not so bad but don’t take a room on the block 4 it’s disgusting . If you want to drink all day and evening and go eat outside the resort it’s maybe a place for you . The pools very bad conditions filters not working and wa [... read more]tch where you walk many holes and missing tiles . Give a lot of tips all the time if you want service. At least the maids are very nice and clean the room properly. I’ll never never never go back . Definitely not a 3 stars I would say a poor 1 star.

Barcelo Maya Beach Resort: Amazìng place! Best resort ever!

Hotel meets all my expectations! Very clean and comfy. I would go back again! Pools are spectacular! Beach s superb....and bar everywhere is totally amazing! People that works in the resort are very accomodating and friendly.

Allegro Cozumel: Nice Resort

The hotel, pools and staff were great but the food on the other hand not so good at all They did what I would say is recycle and reuse the food at different servings. I was awoke one night by some birds and couldn't back to sleep as I could hear my neighbor snoring wall are paper thin. All in all would not go back or recommend